Re: [PLUG] Hardware troubleshooting: Yamaha headset
On Wed, Jun 3, 2020 at 5:29 PM Rich Shepard wrote: > On Wed, 3 Jun 2020, Michael Barnes wrote: > > > The gray plug is for the microphone. This particular headset required > > "phantom power" on the microphone line to power the microphone. Some > > equipment may provide this natively, most will not. The headset should > > have come with a small box to hold a couple of AA batteries. If your > > device does not provide phantom power, then you should put batteries in > > the box, plug the headset into it, and plug it into your device. This > will > > provide the necessary power to activate the microphone and provide audio > > to your device. > > Michael, > > Aha! I searched the web for insight into when that extra power source > should > be used and failed to find anything. I've no idea how to determine if the > Asus Prime X470-Pro motherboard provide phantom power. So, I'll load a > couple of batteries and try again ... tomorrow. > > This still doesn't resolve that meet.jit.si doesn't recognize the webcam > mic > or the Audio-Technica mic. > > Thanks, > > Rich > I do not know what your electronics skills are like, so this may or may not be useful. Obtain a plug and cable that fits your microphone jack on your device. the other end should be bare wires. Plug it in and use a voltmeter to test across the microphone wires. If you read a DC voltage, then you should not need an in line power source. While the "industry standard" for phantom power is 48VDC, many modern electret microphones work just fine on much less. The CM500 will actually work on as little as 3 VDC, hence the battery box with two AAA batteries. Many ham radios and some computers typically put 8 VDC on the microphone line to power electret microphones. Of course the quickest test is to simply plug it in and see if you get detectable audio. If you do, then there is enough voltage available to run the microphone. If there is no, low, or distorted, audio, then you need inline power injected. HTH, Michael ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
On Wed, Jun 3, 2020 at 6:55 PM Mike C. wrote: > Michael Barnes mentioned HAM users giving this headset good reviews. On > this ham radio forum, https://www.eham.net/reviews/view-product?id=7494 > ,there > are 2 comments regarding the microphone, one states poor mic performance > and the other one talks about problems with the min jack connectivity > issues and rewiring it. > > I can't speak for anything on eham, but in the various Icom IC-7300 related forums (that is one of the radios I have and the main one I use the CM500 on) there have been many favorable comments on it. As far as headsets go, the CM500 is probably equally recommended with the Heil Pro headset, which cost 5 times more. I did just check out the eham reviews. Yes, the last two reviews were not really flattering. However, out of 59 reviews, they held a 4.5 average, which is pretty fair in my book. Many of the less than 5 star reviews were somewhat unwarranted. One guy walked away from his desk without removing the headphones and they were yanked off his head. After doing that a bunch of times, the cord gave out, so he gave it three stars. One reviewer didn't like the feel of the cord, he thought the conductors should be in a V shape instead of flat, and stroking the cord with his fingers felt funny, otherwise, the headset performed just fine, but he knocked off a star for the cord shape. Even most of the reviews that were not 5 star said they worked and sounded fine. One reviewer knocked off stars because he felt the headband adjustment didn't hold to his head to his liking. You must take reviews with a certain grain of salt. You also must look at all the reviews and assess the lower ones as to why. Most are frivolous or unwarranted. Also, keep in mind that more people write negative reviews than positive. If they are happy, they are happy and most people don't tend to tell anyone. But most people who are unhappy with something for whatever reason, seek out places to bitch and complain. Unfortunately, human nature somewhat taints the review process. Michael ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
A few more interesting tidbits of info I found that may help or might complicate troubleshooting. -- From a review of the Asus motherboard's audio system: "When recording an audio sample, with the microphone boost option enabled, the audio sample playback was clear and relatively distortion-free. With the option disabled, we got a barely audible sample. Although, to its credit, there wasn’t any perceivable distortion there." Michael Barnes mentioned HAM users giving this headset good reviews. On this ham radio forum, https://www.eham.net/reviews/view-product?id=7494 ,there are 2 comments regarding the microphone, one states poor mic performance and the other one talks about problems with the min jack connectivity issues and rewiring it. On Wed, Jun 3, 2020 at 5:29 PM Rich Shepard wrote: > On Wed, 3 Jun 2020, Michael Barnes wrote: > > > The gray plug is for the microphone. This particular headset required > > "phantom power" on the microphone line to power the microphone. Some > > equipment may provide this natively, most will not. The headset should > > have come with a small box to hold a couple of AA batteries. If your > > device does not provide phantom power, then you should put batteries in > > the box, plug the headset into it, and plug it into your device. This > will > > provide the necessary power to activate the microphone and provide audio > > to your device. > > Michael, > > Aha! I searched the web for insight into when that extra power source > should > be used and failed to find anything. I've no idea how to determine if the > Asus Prime X470-Pro motherboard provide phantom power. So, I'll load a > couple of batteries and try again ... tomorrow. > > This still doesn't resolve that meet.jit.si doesn't recognize the webcam > mic > or the Audio-Technica mic. > > Thanks, > > Rich > ___ > PLUG mailing list > PLUG@pdxlinux.org > http://lists.pdxlinux.org/mailman/listinfo/plug > ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
On Wed, 3 Jun 2020, Michael Barnes wrote: The gray plug is for the microphone. This particular headset required "phantom power" on the microphone line to power the microphone. Some equipment may provide this natively, most will not. The headset should have come with a small box to hold a couple of AA batteries. If your device does not provide phantom power, then you should put batteries in the box, plug the headset into it, and plug it into your device. This will provide the necessary power to activate the microphone and provide audio to your device. Michael, Aha! I searched the web for insight into when that extra power source should be used and failed to find anything. I've no idea how to determine if the Asus Prime X470-Pro motherboard provide phantom power. So, I'll load a couple of batteries and try again ... tomorrow. This still doesn't resolve that meet.jit.si doesn't recognize the webcam mic or the Audio-Technica mic. Thanks, Rich ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
On Wed, Jun 3, 2020 at 9:52 AM Rich Shepard wrote: > On Wed, 3 Jun 2020, Rich Shepard wrote: > > > I have an adapter for the landline phone's headset that allows its use > > with cellphones so I could try that. Or, connect it to the Panasonic > > cordless handset on a call. > > That adapter fits neither the landline handset nor the cell phone. > > I connected the Yamaha's headphone plug to my Nokia's headphone port and > made a test call; could not hear the dialing nor the person answering. > > Time to contact Amazon about a warranty replacement. > > Thanks, > > Rich > The Yamaha CM500 headset has two plugs, a black one with two wires going to it, and a gray one with one wire. The black one is a TRS (or stereo) plug and goes to the headphones. It must be plugged onto an appropriate jack that supplies audio to both sides. On a normal desktop computer, that would typically be a green jack and should provide audio to both ears. Newer laptops and smartphones use a TRRS jack which *may* be incompatible with the Yamaha headset. Some of those devices may have "smart jacks" which will detect the type of plug connected and route audio accordingly. A better test might be to dig up an old Walkman, portable radio, or maybe your TV set with a stereo headphone jack. The gray plug is for the microphone. This particular headset required "phantom power" on the microphone line to power the microphone. Some equipment may provide this natively, most will not. The headset should have come with a small box to hold a couple of AA batteries. If your device does not provide phantom power, then you should put batteries in the box, plug the headset into it, and plug it into your device. This will provide the necessary power to activate the microphone and provide audio to your device. The CM500 is a great headset and very popular with ham radio operators. Michael ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
On Wed, 3 Jun 2020, Rich Shepard wrote: I have an adapter for the landline phone's headset that allows its use with cellphones so I could try that. Or, connect it to the Panasonic cordless handset on a call. That adapter fits neither the landline handset nor the cell phone. I connected the Yamaha's headphone plug to my Nokia's headphone port and made a test call; could not hear the dialing nor the person answering. Time to contact Amazon about a warranty replacement. Thanks, Rich ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
On Wed, 3 Jun 2020, Jason Barnett wrote: If your cellphone has a headphone jack, you could try plugging it into that and make a call. If it works properly then the headset and cord are fine and you need to troubleshoot your computer. If it doesn't work properly, then the cord or headphones are faulty. Jason, I have an adapter for the landline phone's headset that allows its use with cellphones so I could try that. Or, connect it to the Panasonic cordless handset on a call. I assume that voices on video conferences and phone calls are monaural but should still be heard through both sides of the headphones. Thanks, Rich ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
Re: [PLUG] Hardware troubleshooting: Yamaha headset
If your cellphone has a headphone jack, you could try plugging it into that and make a call. If it works properly then the headset and cord are fine and you need to troubleshoot your computer. If it doesn't work properly, then the cord or headphones are faulty. On Wed, Jun 3, 2020 at 8:12 AM Rich Shepard wrote: > Playing a music mp3 via audacity and listening with the Yamaha CM500 > headset, the sound came through only the left speaker and was distorted > (the > latter might be how audacity's defaults are set). > > Yesterday on the ringcentral call I could hear (left ear only and sound was > not really clear) and the other participants could hear me, but I don't > know > if it was the headset mic (which pavucontrol showed was active) or the > webcam's mic (which pavucontrol now shows as the input device because the > headset is disconnected.) > > I need to determine if this is a warranty issue with the headset or an > issue > with the audio out ports on the desktop. > > After moving the headset headphone and microphone plugs to the ports at the > rear of the case pulseaudio-ctl showed one source and neither sink nor > source muted. pavucontrol showed both the headset and mic turned off (but > it > saw the webcam mic and the external speakers.) > > The motherboard is an ASUS Prime X470-Pro. > > Are there other tests I can run? Are there two issues here: the headset > headphones not properly working and sound ports on the desktop needing > adjusting? > > I'm open to all suggestions, recommendations, and other advice. > > Regards, > > Rich > > ___ > PLUG mailing list > PLUG@pdxlinux.org > http://lists.pdxlinux.org/mailman/listinfo/plug > ___ PLUG mailing list PLUG@pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
