O/T : Windows WIFI not connecting
Hi, Need some help. My wife's computer again. All was well until she tried to surf the Internet this morning. This computer has been configured on my network for over 3 years. It is a Win 10 Pro box. - I tried the windows troubleshooter and it said it was resetting the driver. - Checked my router and the computer shows up in the access control list. - Changed the WIFI password and it says it authenticates and then says there is no connection. - I have a Windows laptop that is configured to use WIFI and it works. - I cannot ping my wife's computer from my Linux desktop. - I've cycled everything multiple time. In searching the Internet it basically tells me to do what I have already done. Any words of wisdom are much appreciated. Thanks!! Keith --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Dumb question, but does it work when you connect via ethernet cable or is it only wifi? On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss < plug-discuss@lists.phxlinux.org> wrote: > Hi, > > Need some help. My wife's computer again. All was well until she tried > to surf the Internet this morning. This computer has been configured on > my network for over 3 years. > > It is a Win 10 Pro box. > > - I tried the windows troubleshooter and it said it was resetting the > driver. > - Checked my router and the computer shows up in the access control > list. > - Changed the WIFI password and it says it authenticates and then says > there is no connection. > - I have a Windows laptop that is configured to use WIFI and it works. > - I cannot ping my wife's computer from my Linux desktop. > - I've cycled everything multiple time. > > In searching the Internet it basically tells me to do what I have > already done. > > Any words of wisdom are much appreciated. > > Thanks!! > Keith > --- > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > https://lists.phxlinux.org/mailman/listinfo/plug-discuss > --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Thanks for your reply!! I have not tried Ethernet yet. That would require me digging through my closet to find a long cable that might reach the other room or I might have to relocate the computer into my cluttered home office... Was hoping for some simple solution and if not I will connect via Ethernet. I'm reading I might have a corrupt driver that will require Ethernet. or maybe a thumb drive. At that point I will want to go with Ethernet, which I think might make the fix easier. On 2023-08-28 15:39, Andrew McRobb wrote: Dumb question, but does it work when you connect via ethernet cable or is it only wifi? On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss wrote: Hi, Need some help. My wife's computer again. All was well until she tried to surf the Internet this morning. This computer has been configured on my network for over 3 years. It is a Win 10 Pro box. - I tried the windows troubleshooter and it said it was resetting the driver. - Checked my router and the computer shows up in the access control list. - Changed the WIFI password and it says it authenticates and then says there is no connection. - I have a Windows laptop that is configured to use WIFI and it works. - I cannot ping my wife's computer from my Linux desktop. - I've cycled everything multiple time. In searching the Internet it basically tells me to do what I have already done. Any words of wisdom are much appreciated. Thanks!! Keith --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Ok, let me know. That will at least give some context if it IS a driver issue or something else is wrong with Windows that it cant connect to the internet. I know this is a Linux group so hopefully someone here with a Windows background can chime in and give some better advice. Could also go into Windows Device Manager and see if the board for wifi/ethernet shows up properly. On Mon, Aug 28, 2023 at 3:53 PM wrote: > Thanks for your reply!! > > I have not tried Ethernet yet. That would require me digging through my > closet to find a long cable that might reach the other room or I might > have to relocate the computer into my cluttered home office... Was > hoping for some simple solution and if not I will connect via Ethernet. > > I'm reading I might have a corrupt driver that will require > Ethernet. or maybe a thumb drive. At that point I will want to go > with Ethernet, which I think might make the fix easier. > > > > > > On 2023-08-28 15:39, Andrew McRobb wrote: > > Dumb question, but does it work when you connect via ethernet cable or > > is it only wifi? > > > > On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss > > wrote: > > > >> Hi, > >> > >> Need some help. My wife's computer again. All was well until she > >> tried > >> to surf the Internet this morning. This computer has been > >> configured on > >> my network for over 3 years. > >> > >> It is a Win 10 Pro box. > >> > >> - I tried the windows troubleshooter and it said it was resetting > >> the > >> driver. > >> - Checked my router and the computer shows up in the access control > >> list. > >> - Changed the WIFI password and it says it authenticates and then > >> says > >> there is no connection. > >> - I have a Windows laptop that is configured to use WIFI and it > >> works. > >> - I cannot ping my wife's computer from my Linux desktop. > >> - I've cycled everything multiple time. > >> > >> In searching the Internet it basically tells me to do what I have > >> already done. > >> > >> Any words of wisdom are much appreciated. > >> > >> Thanks!! > >> Keith > >> --- > >> PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > >> To subscribe, unsubscribe, or to change your mail settings: > >> https://lists.phxlinux.org/mailman/listinfo/plug-discuss > --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Your Wife's computer, turn off wifi, turn back on using management properties. Could also be wifi card needs replaced. Sent from Yahoo Mail on Android On Mon, Aug 28, 2023 at 6:53 PM, Keith Smith via PLUG-discuss wrote: Thanks for your reply!! I have not tried Ethernet yet. That would require me digging through my closet to find a long cable that might reach the other room or I might have to relocate the computer into my cluttered home office... Was hoping for some simple solution and if not I will connect via Ethernet. I'm reading I might have a corrupt driver that will require Ethernet. or maybe a thumb drive. At that point I will want to go with Ethernet, which I think might make the fix easier. On 2023-08-28 15:39, Andrew McRobb wrote: > Dumb question, but does it work when you connect via ethernet cable or > is it only wifi? > > On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss > wrote: > >> Hi, >> >> Need some help. My wife's computer again. All was well until she >> tried >> to surf the Internet this morning. This computer has been >> configured on >> my network for over 3 years. >> >> It is a Win 10 Pro box. >> >> - I tried the windows troubleshooter and it said it was resetting >> the >> driver. >> - Checked my router and the computer shows up in the access control >> list. >> - Changed the WIFI password and it says it authenticates and then >> says >> there is no connection. >> - I have a Windows laptop that is configured to use WIFI and it >> works. >> - I cannot ping my wife's computer from my Linux desktop. >> - I've cycled everything multiple time. >> >> In searching the Internet it basically tells me to do what I have >> already done. >> >> Any words of wisdom are much appreciated. >> >> Thanks!! >> Keith >> --- >> PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org >> To subscribe, unsubscribe, or to change your mail settings: >> https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Thanks!! I've disabled the WIFI and enabled it several times. I hope I do not have to replace the WIFI card. However I am along for the ride... Moved box into my office and will fire up on Ethernet in a bit. Have a couple things to take care of first. Thanks for your input!! Keith On 2023-08-28 17:04, Donald Cha. via PLUG-discuss wrote: Your Wife's computer, turn off wifi, turn back on using management properties. Could also be wifi card needs replaced. Sent from Yahoo Mail on Android [1] On Mon, Aug 28, 2023 at 6:53 PM, Keith Smith via PLUG-discuss wrote: Thanks for your reply!! I have not tried Ethernet yet. That would require me digging through my closet to find a long cable that might reach the other room or I might have to relocate the computer into my cluttered home office... Was hoping for some simple solution and if not I will connect via Ethernet. I'm reading I might have a corrupt driver that will require Ethernet. or maybe a thumb drive. At that point I will want to go with Ethernet, which I think might make the fix easier. On 2023-08-28 15:39, Andrew McRobb wrote: Dumb question, but does it work when you connect via ethernet cable or is it only wifi? On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss wrote: Hi, Need some help. My wife's computer again. All was well until she tried to surf the Internet this morning. This computer has been configured on my network for over 3 years. It is a Win 10 Pro box. - I tried the windows troubleshooter and it said it was resetting the driver. - Checked my router and the computer shows up in the access control list. - Changed the WIFI password and it says it authenticates and then says there is no connection. - I have a Windows laptop that is configured to use WIFI and it works. - I cannot ping my wife's computer from my Linux desktop. - I've cycled everything multiple time. In searching the Internet it basically tells me to do what I have already done. Any words of wisdom are much appreciated. Thanks!! Keith --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss Links: -- [1] https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=10604&af_sub5=EmailSignature__Static_ --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Not sure if I read this right but if it's a laptop many of them have a switch that turns off Wi-Fi. I've had customers mistakenly put that switch and no matter what they do in software could make it turn on. A work around for that issue if it's a problem with it Wi-Fi hardware is to get a USB dongle and connect using that. On Mon, Aug 28, 2023, 5:13 PM Keith Smith via PLUG-discuss < plug-discuss@lists.phxlinux.org> wrote: > Thanks!! I've disabled the WIFI and enabled it several times. I hope I > do not have to replace the WIFI card. However I am along for the > ride... > > Moved box into my office and will fire up on Ethernet in a bit. Have a > couple things to take care of first. > > Thanks for your input!! > > Keith > > > On 2023-08-28 17:04, Donald Cha. via PLUG-discuss wrote: > > Your Wife's computer, turn off wifi, turn back on using management > > properties. Could also be wifi card needs replaced. > > > > Sent from Yahoo Mail on Android [1] > > > >> On Mon, Aug 28, 2023 at 6:53 PM, Keith Smith via PLUG-discuss > >> wrote: > >> Thanks for your reply!! > >> > >> I have not tried Ethernet yet. That would require me digging > >> through my > >> closet to find a long cable that might reach the other room or I > >> might > >> have to relocate the computer into my cluttered home office... Was > >> hoping for some simple solution and if not I will connect via > >> Ethernet. > >> > >> I'm reading I might have a corrupt driver that will require > >> Ethernet. or maybe a thumb drive. At that point I will want to > >> go > >> with Ethernet, which I think might make the fix easier. > >> > >> On 2023-08-28 15:39, Andrew McRobb wrote: > >>> Dumb question, but does it work when you connect via ethernet > >> cable or > >>> is it only wifi? > >>> > >>> On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss > >>> wrote: > >>> > Hi, > > Need some help. My wife's computer again. All was well until > >> she > tried > to surf the Internet this morning. This computer has been > configured on > my network for over 3 years. > > It is a Win 10 Pro box. > > - I tried the windows troubleshooter and it said it was resetting > the > driver. > - Checked my router and the computer shows up in the access > >> control > list. > - Changed the WIFI password and it says it authenticates and then > says > there is no connection. > - I have a Windows laptop that is configured to use WIFI and it > works. > - I cannot ping my wife's computer from my Linux desktop. > - I've cycled everything multiple time. > > In searching the Internet it basically tells me to do what I have > already done. > > Any words of wisdom are much appreciated. > > Thanks!! > Keith > --- > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > https://lists.phxlinux.org/mailman/listinfo/plug-discuss > >> --- > >> PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > >> To subscribe, unsubscribe, or to change your mail settings: > >> https://lists.phxlinux.org/mailman/listinfo/plug-discuss > > > > > > Links: > > -- > > [1] > > > https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=10604&af_sub5=EmailSignature__Static_ > > --- > > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > > To subscribe, unsubscribe, or to change your mail settings: > > https://lists.phxlinux.org/mailman/listinfo/plug-discuss > --- > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > https://lists.phxlinux.org/mailman/listinfo/plug-discuss > --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
Can you do a ipconfig /all and see if a wireless interface is listed there?what IP address is showing for that? Device manager on that will show any conflicts with the drivers if at all.EventViewer may show something On Monday, August 28, 2023 at 08:41:29 PM EDT, JD Austin via PLUG-discuss wrote: Not sure if I read this right but if it's a laptop many of them have a switch that turns off Wi-Fi. I've had customers mistakenly put that switch and no matter what they do in software could make it turn on. A work around for that issue if it's a problem with it Wi-Fi hardware is to get a USB dongle and connect using that. On Mon, Aug 28, 2023, 5:13 PM Keith Smith via PLUG-discuss wrote: Thanks!! I've disabled the WIFI and enabled it several times. I hope I do not have to replace the WIFI card. However I am along for the ride... Moved box into my office and will fire up on Ethernet in a bit. Have a couple things to take care of first. Thanks for your input!! Keith On 2023-08-28 17:04, Donald Cha. via PLUG-discuss wrote: > Your Wife's computer, turn off wifi, turn back on using management > properties. Could also be wifi card needs replaced. > > Sent from Yahoo Mail on Android [1] > >> On Mon, Aug 28, 2023 at 6:53 PM, Keith Smith via PLUG-discuss >> wrote: >> Thanks for your reply!! >> >> I have not tried Ethernet yet. That would require me digging >> through my >> closet to find a long cable that might reach the other room or I >> might >> have to relocate the computer into my cluttered home office... Was >> hoping for some simple solution and if not I will connect via >> Ethernet. >> >> I'm reading I might have a corrupt driver that will require >> Ethernet. or maybe a thumb drive. At that point I will want to >> go >> with Ethernet, which I think might make the fix easier. >> >> On 2023-08-28 15:39, Andrew McRobb wrote: >>> Dumb question, but does it work when you connect via ethernet >> cable or >>> is it only wifi? >>> >>> On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss >>> wrote: >>> Hi, Need some help. My wife's computer again. All was well until >> she tried to surf the Internet this morning. This computer has been configured on my network for over 3 years. It is a Win 10 Pro box. - I tried the windows troubleshooter and it said it was resetting the driver. - Checked my router and the computer shows up in the access >> control list. - Changed the WIFI password and it says it authenticates and then says there is no connection. - I have a Windows laptop that is configured to use WIFI and it works. - I cannot ping my wife's computer from my Linux desktop. - I've cycled everything multiple time. In searching the Internet it basically tells me to do what I have already done. Any words of wisdom are much appreciated. Thanks!! Keith --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss >> --- >> PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org >> To subscribe, unsubscribe, or to change your mail settings: >> https://lists.phxlinux.org/mailman/listinfo/plug-discuss > > > Links: > -- > [1] > https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=10604&af_sub5=EmailSignature__Static_ > --- > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss
Re: O/T : Windows WIFI not connecting
see if you can run this command netsh wlan show wlanreport and find that report.it should be in html formOn Monday, August 28, 2023 at 05:46:44 PM MST, greg zegan via PLUG-discuss wrote: Can you do a ipconfig /all and see if a wireless interface is listed there?what IP address is showing for that? Device manager on that will show any conflicts with the drivers if at all.EventViewer may show something On Monday, August 28, 2023 at 08:41:29 PM EDT, JD Austin via PLUG-discuss wrote: Not sure if I read this right but if it's a laptop many of them have a switch that turns off Wi-Fi. I've had customers mistakenly put that switch and no matter what they do in software could make it turn on. A work around for that issue if it's a problem with it Wi-Fi hardware is to get a USB dongle and connect using that. On Mon, Aug 28, 2023, 5:13 PM Keith Smith via PLUG-discuss wrote: Thanks!! I've disabled the WIFI and enabled it several times. I hope I do not have to replace the WIFI card. However I am along for the ride... Moved box into my office and will fire up on Ethernet in a bit. Have a couple things to take care of first. Thanks for your input!! Keith On 2023-08-28 17:04, Donald Cha. via PLUG-discuss wrote: > Your Wife's computer, turn off wifi, turn back on using management > properties. Could also be wifi card needs replaced. > > Sent from Yahoo Mail on Android [1] > >> On Mon, Aug 28, 2023 at 6:53 PM, Keith Smith via PLUG-discuss >> wrote: >> Thanks for your reply!! >> >> I have not tried Ethernet yet. That would require me digging >> through my >> closet to find a long cable that might reach the other room or I >> might >> have to relocate the computer into my cluttered home office... Was >> hoping for some simple solution and if not I will connect via >> Ethernet. >> >> I'm reading I might have a corrupt driver that will require >> Ethernet. or maybe a thumb drive. At that point I will want to >> go >> with Ethernet, which I think might make the fix easier. >> >> On 2023-08-28 15:39, Andrew McRobb wrote: >>> Dumb question, but does it work when you connect via ethernet >> cable or >>> is it only wifi? >>> >>> On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss >>> wrote: >>> Hi, Need some help. My wife's computer again. All was well until >> she tried to surf the Internet this morning. This computer has been configured on my network for over 3 years. It is a Win 10 Pro box. - I tried the windows troubleshooter and it said it was resetting the driver. - Checked my router and the computer shows up in the access >> control list. - Changed the WIFI password and it says it authenticates and then says there is no connection. - I have a Windows laptop that is configured to use WIFI and it works. - I cannot ping my wife's computer from my Linux desktop. - I've cycled everything multiple time. In searching the Internet it basically tells me to do what I have already done. Any words of wisdom are much appreciated. Thanks!! Keith --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss >> --- >> PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org >> To subscribe, unsubscribe, or to change your mail settings: >> https://lists.phxlinux.org/mailman/listinfo/plug-discuss > > > Links: > -- > [1] > https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=10604&af_sub5=EmailSignature__Static_ > --- > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listinfo/plug-discuss --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to chan
Re: O/T : Windows WIFI not connecting
Thank you to all who replied and all your suggestions. It is somewhat unclear what happened because I used no diagnostics to fix the issue. As you might recall the computer in question is my wife's Dell that is 3 or 4 years old. Since it was new it has been slow. I assumed it was the WiFi. Then it became extremely slow. After determining (PLUG help) it was a RAM issue (it only had 4Gb of RAM) I upgraded the computer to 32Gb of RAM. I upgraded to 32Gb because at some point in the future I will inherit the box. The computer was peppy for about a month and then the computer would not "connect" to the Internet. It showed in my router's access control so it seems the router was seeing it. At the same time the power buttons were showing that windows wanted to update the O/S. Since I was unable access the Internet I moved the box into my office and connected it to the router via Ethernet. I finally had access to the Internet and started what I thought was an update and turned out to be an upgrade from Windows 10 to Windows 11. It took about an hour and a quarter. I turned the computer on and off several times and it displayed it wanted to conduct an update. About 45 minutes later is had completed the update process. After some fumbling around I was able to get WIFI to work and returned the computer to my wife's office. She did what she always does all day yesterday without an issue. Windows 11 does not seem to be all that different from Windows 10. I assume what might have happened was due to the limited amount of RAM the updates were not applied or may not have been applied correctly. In the end I got a free copy of Windows 11 and now my wife's computer is running well. Any thought are much appreciated. Keith On 2023-08-28 17:48, greg zegan via PLUG-discuss wrote: see if you can run this command netsh wlan show wlanreport and find that report. it should be in html form On Monday, August 28, 2023 at 05:46:44 PM MST, greg zegan via PLUG-discuss wrote: Can you do a ipconfig /all and see if a wireless interface is listed there? what IP address is showing for that? Device manager on that will show any conflicts with the drivers if at all. EventViewer may show something On Monday, August 28, 2023 at 08:41:29 PM EDT, JD Austin via PLUG-discuss wrote: Not sure if I read this right but if it's a laptop many of them have a switch that turns off Wi-Fi. I've had customers mistakenly put that switch and no matter what they do in software could make it turn on. A work around for that issue if it's a problem with it Wi-Fi hardware is to get a USB dongle and connect using that. On Mon, Aug 28, 2023, 5:13 PM Keith Smith via PLUG-discuss wrote: Thanks!! I've disabled the WIFI and enabled it several times. I hope I do not have to replace the WIFI card. However I am along for the ride... Moved box into my office and will fire up on Ethernet in a bit. Have a couple things to take care of first. Thanks for your input!! Keith On 2023-08-28 17:04, Donald Cha. via PLUG-discuss wrote: Your Wife's computer, turn off wifi, turn back on using management properties. Could also be wifi card needs replaced. Sent from Yahoo Mail on Android [1] On Mon, Aug 28, 2023 at 6:53 PM, Keith Smith via PLUG-discuss wrote: Thanks for your reply!! I have not tried Ethernet yet. That would require me digging through my closet to find a long cable that might reach the other room or I might have to relocate the computer into my cluttered home office... Was hoping for some simple solution and if not I will connect via Ethernet. I'm reading I might have a corrupt driver that will require Ethernet. or maybe a thumb drive. At that point I will want to go with Ethernet, which I think might make the fix easier. On 2023-08-28 15:39, Andrew McRobb wrote: Dumb question, but does it work when you connect via ethernet cable or is it only wifi? On Mon, Aug 28, 2023 at 3:33 PM Keith Smith via PLUG-discuss wrote: Hi, Need some help. My wife's computer again. All was well until she tried to surf the Internet this morning. This computer has been configured on my network for over 3 years. It is a Win 10 Pro box. - I tried the windows troubleshooter and it said it was resetting the driver. - Checked my router and the computer shows up in the access control list. - Changed the WIFI password and it says it authenticates and then says there is no connection. - I have a Windows laptop that is configured to use WIFI and it works. - I cannot ping my wife's computer from my Linux desktop. - I've cycled everything multiple time. In searching the Internet it basically tells me to do what I have already done. Any words of wisdom are much appreciated. Thanks!! Keith --- PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org To subscribe, unsubscribe, or to change your mail settings: https://lists.phxlinux.org/mailman/listi
