Re: [pmwiki-users] Changes not being saved - more information

2007-06-26 Thread Sandy
Kevin Hayes wrote:
> I got no response last time, so I'll post again, with a bit of new
> information. This is a possible show-stopper with this wiki, as I have
> a number of very novice users and they can't work with it
> consistently.
> 
> 
> 
> I'm having a tricky and annoying problem with one of my wikis.
> 
> On some pages, changes are not being saved. No error message, just no
> save, nothing in history. Other pages are fine. I can also create new
> pages with no problems, but then can't guarantee further edits are
> saved. It may relate to the amount of text being pasted
> in, but this isn't consistent either.
> 
> 
> New - it definitely relates to the amount of text in the page being
> saved. Too much (I haven't quantified it yet) and the changes aren't
> saved, history shows nothing happening.
> 

I had a similar problem. Very frustrating. (I managed to catch Pm on 
chat and he diagnosed it in seconds.)

In my case, I narrowed it down to the word "open" about 300 words in. 
Earlier or later was fine, but not there.

Diagnosis: php security module was being over-cautious. It could be a 
php script trying to open a file it shouldn't!!

Work-around: replace the offending word with op[=en=] . The extra 
characters tell PmWiki to send the contents through without interpreting 
them. (Normally used for showing wiki-text in the documentation.)

Full fix: Set up a separate page showing the problem in the wiki for my 
host's support team and send them details of problem and diagnosis. Not 
sure what they did, but it my access logs show it took them 20 minutes 
and four tries.

Hope this helps,

Sandy




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Re: [pmwiki-users] Changes not being saved - more information

2007-06-25 Thread Kevin Hayes
Thanks for the suggestion. I'll look into it with my hosting provider.

I'd think there would be an error message at some point, which I'm not
getting.

Kevin

Monday, June 25, 2007, 11:07:52 AM, Shaney wrote:

S> Hi again Kevin,

S> I just looked back at the emails that I exchanged with my domain host
S> and realized that the problem I had with saving posts was with
S> Wordpress and not with Pmwiki in this case.  Sorry for the
S> misinformation.  However, increasing your php memory might still help,
S> as the situation seems (to my untrained eye) to be similar.

S> Can anyone confirm that this might be a good solution for Kevin?  At
S> the very least, I think it is worth trying.

S> Shaney.




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Re: [pmwiki-users] Changes not being saved - more information

2007-06-25 Thread Shaney
Hi again Kevin,

I just looked back at the emails that I exchanged with my domain host
and realized that the problem I had with saving posts was with
Wordpress and not with Pmwiki in this case.  Sorry for the
misinformation.  However, increasing your php memory might still help,
as the situation seems (to my untrained eye) to be similar.

Can anyone confirm that this might be a good solution for Kevin?  At
the very least, I think it is worth trying.

Shaney.





On 6/25/07, Shaney <[EMAIL PROTECTED]> wrote:
> Hi Kevin,
>
> I had the same problem and it had to do with the amount of php memory
> that my domain host had alloted to me.  I got them to increase the
> memory to 32 MB and the problem went away.
>
> Hope this helps.
>
> Shaney.
>
>
> On 6/25/07, Kevin Hayes <[EMAIL PROTECTED]> wrote:
> > I got no response last time, so I'll post again, with a bit of new
> > information. This is a possible show-stopper with this wiki, as I have
> > a number of very novice users and they can't work with it
> > consistently.
> >
> >
> >
> > I'm having a tricky and annoying problem with one of my wikis.
> >
> > On some pages, changes are not being saved. No error message, just no
> > save, nothing in history. Other pages are fine. I can also create new
> > pages with no problems, but then can't guarantee further edits are
> > saved. It may relate to the amount of text being pasted
> > in, but this isn't consistent either.
> >
> >
> > New - it definitely relates to the amount of text in the page being
> > saved. Too much (I haven't quantified it yet) and the changes aren't
> > saved, history shows nothing happening.
> >
> > I also copied the contents of wiki.d to my PC, created a new wiki.d on
> > the server and copied them back, changed permissions to 777; no
> > effect.
> >
> > PHP version: 4.4.6
> > Server: Apache/1.3.37 (Unix) mod_gzip/1.3.26.1a
> > mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.4.6
> > FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.28 OpenSSL/0.9.7a
> >
> > I see a closed, unreproducible PITS entry about large pages not saved
> > http://www.pmwiki.org/wiki/PITS/00727 but can't see any possible
> > troubleshooting avenues in it yet.
> >
> >
> >
> > PmWiki 2.1.27, Unix server. wiki.d has permissions at 777; for some
> > reason each file in wiki.d has permissions at 666.
> >
> > There's one password for attr, edit, admin and upload, no other
> > security.
> >
> > I've changed permissions a number of times to no effect. I've deleted
> > .flock and .pageindex, to no effect.
> >
> > Any ideas?
> >
> > Kevin Hayes
> >
> >
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> >
>

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Re: [pmwiki-users] Changes not being saved - more information

2007-06-25 Thread Shaney
Hi Kevin,

I had the same problem and it had to do with the amount of php memory
that my domain host had alloted to me.  I got them to increase the
memory to 32 MB and the problem went away.

Hope this helps.

Shaney.


On 6/25/07, Kevin Hayes <[EMAIL PROTECTED]> wrote:
> I got no response last time, so I'll post again, with a bit of new
> information. This is a possible show-stopper with this wiki, as I have
> a number of very novice users and they can't work with it
> consistently.
>
>
>
> I'm having a tricky and annoying problem with one of my wikis.
>
> On some pages, changes are not being saved. No error message, just no
> save, nothing in history. Other pages are fine. I can also create new
> pages with no problems, but then can't guarantee further edits are
> saved. It may relate to the amount of text being pasted
> in, but this isn't consistent either.
>
>
> New - it definitely relates to the amount of text in the page being
> saved. Too much (I haven't quantified it yet) and the changes aren't
> saved, history shows nothing happening.
>
> I also copied the contents of wiki.d to my PC, created a new wiki.d on
> the server and copied them back, changed permissions to 777; no
> effect.
>
> PHP version: 4.4.6
> Server: Apache/1.3.37 (Unix) mod_gzip/1.3.26.1a
> mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.4.6
> FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.28 OpenSSL/0.9.7a
>
> I see a closed, unreproducible PITS entry about large pages not saved
> http://www.pmwiki.org/wiki/PITS/00727 but can't see any possible
> troubleshooting avenues in it yet.
>
>
>
> PmWiki 2.1.27, Unix server. wiki.d has permissions at 777; for some
> reason each file in wiki.d has permissions at 666.
>
> There's one password for attr, edit, admin and upload, no other
> security.
>
> I've changed permissions a number of times to no effect. I've deleted
> .flock and .pageindex, to no effect.
>
> Any ideas?
>
> Kevin Hayes
>
>
> ___
> pmwiki-users mailing list
> pmwiki-users@pmichaud.com
> http://www.pmichaud.com/mailman/listinfo/pmwiki-users
>

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