Re: postfix to BorderWare MXtreme Mail Firewall SMTP server delivery fails?

2010-01-28 Thread Eero Volotinen
2010/1/28 Noel Jones :
> On 1/28/2010 1:17 AM, Eero Volotinen wrote:
>>
>> Hi All,
>>
>> Very intresting problem from my postfix server to BorderWare MXtreme
>> Mail Firewall SMTP 1)
>>
>> In some rare case remote smtp server replies:  said: 451 Error:
>> internal error 512 (in reply to end of DATA command))
>>
>> I think this is bug on BorderWare MXtreme Mail Firewall SMTP server?,
>> but how to debug the cause of this? How to take packet trace from this
>> message that fails?
>
> First, is there any logging or other diagnostic information available from
> the BorderWare device?  That's probably the best source of information on
> what the problem is.
>
> You should try to get a packet trace of a failed message.  I expect it will
> show a completely normal SMTP session where the remote side responds "451
> Err..."  and then disconnects, but it's prudent to verify that.
> http://www.postfix.org/DEBUG_README.html#sniffer
>
> If the BroderWare box is yours, you need to contact their tech support.
>  This doesn't sound like a postfix problem.

Well, Borderware box is not mine, but looks like it's running buggy software ..

--
Eero


Re: postfix to BorderWare MXtreme Mail Firewall SMTP server delivery fails?

2010-01-28 Thread Noel Jones

On 1/28/2010 1:17 AM, Eero Volotinen wrote:

Hi All,

Very intresting problem from my postfix server to BorderWare MXtreme
Mail Firewall SMTP 1)

In some rare case remote smtp server replies:  said: 451 Error:
internal error 512 (in reply to end of DATA command))

I think this is bug on BorderWare MXtreme Mail Firewall SMTP server?,
but how to debug the cause of this? How to take packet trace from this
message that fails?


First, is there any logging or other diagnostic information 
available from the BorderWare device?  That's probably the 
best source of information on what the problem is.


You should try to get a packet trace of a failed message.  I 
expect it will show a completely normal SMTP session where the 
remote side responds "451 Err..."  and then disconnects, but 
it's prudent to verify that.

http://www.postfix.org/DEBUG_README.html#sniffer

If the BroderWare box is yours, you need to contact their tech 
support.  This doesn't sound like a postfix problem.


  -- Noel Jones


postfix to BorderWare MXtreme Mail Firewall SMTP server delivery fails?

2010-01-27 Thread Eero Volotinen
Hi All,

Very intresting problem from my postfix server to BorderWare MXtreme
Mail Firewall SMTP 1)

In some rare case remote smtp server replies:  said: 451 Error:
internal error 512 (in reply to end of DATA command))

I think this is bug on BorderWare MXtreme Mail Firewall SMTP server?,
but how to debug the cause of this? How to take packet trace from this
message that fails?


1) http://www.extranet.co.nz/exnet_fr_prod_mxtreme.htm


--
Eero