Re: Failed Mail

2003-05-28 Thread [EMAIL PROTECTED]


On Thursday, May 29, 2003, at 02:00  AM, PowerMail discussions wrote:

>> I have received occasional mail returned under the title "Returned
>> mail:
>> see transcript for details." Can anyone tell me how to access the
>> transcript?
>
> It follows immediately in the same returned mail.
>
> --
> Raúl Vera
> Director
> Orbit 3 Pty Ltd
> 8 Coneill Place
> NSW 2037
> Australia
>

Sorry, I should have mentioned this. Nothing follows. The returned mail
is blank. I have several examples of this.




Re: search

2003-05-28 Thread Mikael Bystr

Michael, [EMAIL PROTECTED] said:

>At any rate, I don't want to get deeper into this because I feel
>animosity crops up on this list whenever this topic comes up, and I'm not
>trying to be that way. If I revisit it too much, I fear I'll be painted
>one way or the other,and, honestly, when it comes to the search engine
>I'll adapt to whatever comes up.

you're welcome, Michael.




Re(2): search: Let's cool it!

2003-05-28 Thread Leonard Morgenstern

On 5/28/03 11:41 AM Michael Lewis wrote:

>Michael Lewis sez:
>
>>At any rate, I don't want to get deeper into this because I feel
>>animosity crops up on this list whenever this topic comes up, and I'm not
>>trying to be that way.

When people get this worked up about something annoying like this, which
is more annoying than serious, we can understand why the Balkans and
Middle East are always in turmoil. 

Let's cool it.

Len
-
Leonard Morgenstern
[EMAIL PROTECTED]

The doers are in charge, and the thinkers are more needed than welcome.
Andrew G. Anderson, Age 94.




Re: search

2003-05-28 Thread Michael Lewis

Michael Lewis sez:

>At any rate, I don't want to get deeper into this because I feel
>animosity crops up on this list whenever this topic comes up, and I'm not
>trying to be that way.

By the way, I'm not trying to imply others are like this now, either. :)
This topic has just gotten a little snippy in the past is all, and I've
got a dental problem that might make me lose perspective, too. It's more
important to me to call the dentist and scream in pain than worry about
my search engine much today! :)

Enjoy, and here's hoping everyone else's teeth are happy,

-- 
Michael Lewis
Off Balance Productions
[EMAIL PROTECTED]
www.offbalance.com




Re: search

2003-05-28 Thread Michael Lewis

Mikael Byström sez:

>Yes, but your implicit message was that the interface couldn't be
>improved to give better expectations. I disagree.
>

I don't think I said that, either. I don't like it when people take my
"implicit" meaning instead of what I write, and only what I write.

My later email to another person clearly says I agree that improvements
are likely needed.

>Feel free to prove me wrong here.

I'm not trying to. Never was. Just making suggestions and I've never
searched for characters like yours so don't know the full extent of the
issue. As I said before, and in a second email to another person, if this
ö - o  thing is an issue then it likely needs addressing. Where I
disagree is that whether the current search engine can do it or can be
tweaked without a major overhaul to another search engine. You may be
right about all the object programming stuff you said. I don't know
enough about programming to say.

>I suppose their biggest problem is
>that they'd have to acknowledge there was a problem to begin with.

Definitely true, since even the users can't agree there is a problem --
or at least agree on the magnitude of the problem.

At any rate, I don't want to get deeper into this because I feel
animosity crops up on this list whenever this topic comes up, and I'm not
trying to be that way. If I revisit it too much, I fear I'll be painted
one way or the other,and, honestly, when it comes to the search engine
I'll adapt to whatever comes up.

HTML mail is another story for me, though. But that's another email thread. :)

--
Michael Lewis
Off Balance Productions
[EMAIL PROTECTED]
www.offbalance.com




Re: search

2003-05-28 Thread Mikael Bystr

Michael, [EMAIL PROTECTED] said:

>This discussion is going to come up repeatedly since this mail list is
>not archived and I don't see CTM making the change any time soon. I don't
>think it is a simple thing to change search engines woven into a program.

If the codebase is ObjectOriented in structure, which I suspect it is at
least partially, then it's not a lot harder than replacing calls to the
search engine interface object and having another kind of index build
process. As Applescript support is so well developed in Powermail it is
at least theoretically viable to build a separate search engine, if you'd
have the time and the motivation. Not that I actually suggest that as a
solution. It's much better if PowerMail solves this problem as elegant as
they removed the search bugs in 4.1.x. I certainly have belief that they
can, if they want.While that is not without cost, it is within reach of
an interested developer group. I guess I'm questioning CTMs dedication to
the problem issues with PowerMail.

Letting them know that you want improvements in the searching area, can
only help everybody. If you have another problems you'd like to see
solved first, may I suggest you put that forward instead, first to the
list and then to CTM?

>Again, you make an example of something and provide no information on
>where these show up in the RANKINGS. Did you search for "bon" and the
>"bön" listings showed up first? If so, then it's wrong. If not, then it
>is just a function of an engine that locates all the possibilities and
>ranks the best ones first in a list.

This would only be the case if it would ALSO list "bin", "ban", "ben",
"bun", "bån" and "bän" further down the list, because in most languages
"ö" is a totally different wovel than "o". And as I said before, if it
isn't in a language, the behavior should be influenceable by the user. I
haven't found that this response pattern is what PM is producing. Feel
free to prove me wrong here.

>Bob Parks and I were clear
>that our experiences with search engines allows us to make use of
>PowerMail's search engine better than many others.
Yes, but your implicit message was that the interface couldn't be
improved to give better expectations. I disagree.

>Even if all of this was explained in a manual as you seem to wish, I
>doubt it would change much. The majority of people don't read manuals,
>nor do they understand the subtle differences among search engines.
Agreed, it's the interface that have to explain why it gives the results
it gives. There may be a multitude of ways of doing that. I could suggest
a few approaches, but not before CTM have expressed any interest in
exploring a solution to the problem. I suppose their biggest problem is
that they'd have to acknowledge there was a problem to begin with.




Re: Hurray! (was: search)

2003-05-28 Thread Michael Lewis

Max Gossell sez:

>I've felt one or two inklings here like "if that guy Mikael Byström is so
>mad about everything, why doesn't he just leave PM and go look for
>something that suits him better some other place?".
>

You quoted me in this message, probably because it was part of Mykael's,
and my message said nothing of the kind. I do wish people wouldn't put
words into my stuff. It makes it difficult to participate.

Now, having said that, while your "hurray hurray!" speech is good and I
agree with 95% of everything you praise, there is a time when people need
to really take stock of what is important to them and consider moving on
to another mail client. I do it with software all the time. Sometimes it
DOES come down to just one feature, and, unlike some applications,
changing email clients generally isn't that much of a problem. (One can
always archive their old mail if it won't come into a new client.) At
least, it's much less of a problem than cursing software you use every
minute of your workday and more. :)

CTM is a business. They'll understand. (They'll also change things if it
comes to it.)

>No BS about getting used to stuff, or to say "wouldn't it be better if.."

This assumes all of us who like things the way they are are just used to
it, and I disagree. Some of us -- perhaps the majority of us, since a lot
of PM users probably aren't even on this mail list -- don't really want a
lot of the changes that are often mentioned here. (Now don't read into
that that I think the search engine is one of those. :) It may need
tweaks; it may even need to be eventually changed entirely to accommodate
the majority who are use to boolean searching.)

At any rate, this is the last I'll be saying on anything close to this
issue for a while. Anything more will only likely be misinterpreted and
deconstructed. :)

--
Michael Lewis
Off Balance Productions
[EMAIL PROTECTED]
www.offbalance.com




Re: search

2003-05-28 Thread Michael Lewis

Mikael Byström sez:

>so I'm surprised you're thinking those were selfexplanatory.

You're putting words in my mouth (or in my typing). I wrote nothing of
the kind. It is far from self-explanatory. Bob Parks and I were clear
that our experiences with search engines allows us to make use of
PowerMail's search engine better than many others.

Even if all of this was explained in a manual as you seem to wish, I
doubt it would change much. The majority of people don't read manuals,
nor do they understand the subtle differences among search engines. This
is an issue going back to card catalogs and before. Even with all this
technology, there is still a need for professional librarians and
archivists. Go figure.

This discussion is going to come up repeatedly since this mail list is
not archived and I don't see CTM making the change any time soon. I don't
think it is a simple thing to change search engines woven into a program.

>And showing hits for "bön" when the search word is "bon" is just wrong.

Again, you make an example of something and provide no information on
where these show up in the RANKINGS. Did you search for "bon" and the
"bön" listings showed up first? If so, then it's wrong. If not, then it
is just a function of an engine that locates all the possibilities and
ranks the best ones first in a list.

--
Michael Lewis
Off Balance Productions
[EMAIL PROTECTED]
www.offbalance.com




Re: Real warning if send mail failes

2003-05-28 Thread Max Gossell

I just realized why I had turned off the "Display alert" error
notification earlier: I have several accounts checked like every 5-10
minutes, and with some of these free/10-dollars-a-year-services like
HotPOP there are POP connection problems ever so often. Which means I'm
called to attention each time that happens if I've "Display alert"
checked. When"Display alert" is unchecked, it seems PowerMail just
forgets about the POP connection problem and try again next time the
schedule tells it to = perfect setup for me. 

So I've had to turn off the "Display alert" error notification and am
back to square one, wondering if anybody has a smart workaround for this
particular problem. (= I do want to be noticed if a send error occurs, I
do not want to be noticed when POP login error occurs.)

Max Gossell
--
OSX v10.2.6
PowerMail v4.1.3
Dual G4 1.2 GHz / 1GB RAM

---

At 2003-05-27, 13.05 CET, Max Gossell <[EMAIL PROTECTED]> wrote:

>At 2003-05-27, 06.53 CET, C. A. Niemiec <[EMAIL PROTECTED]> wrote:
>
>>>What about a real popup window and a sound to get a REAL warning when
>>>this happens. We shouldn't need to check out Out Tray each time we push
>>>the send button !!
>>
>>Preferences... > Notifications -- will that do it? or does it cover other
>>errors?
>>
>>Chris
>
>Hopefully it will -- I hadn't checked "Display alert", just the sound option.
>
>Thanks!  :-)
>
>Max G
>
>
>
>
>
>
>




Re(2): search

2003-05-28 Thread Karel Gillissen


I cannot reproduce this.
In my Powermail folder (this discussion group) are 5769 messages (OK, I
have to do some cleaning up here...).
View only (subject=applescript) returns 122 messages.
'Find by content' in selected folder returns 1000 messages (case insensitive)
Search time about 3 seconds

So it's working here as expected

my configuration: G4 cube/450OS 10.2.6PowerMail 4.1.3 1024 MB
RAM 120 GB HD

Karel

Op dinsdag, 27 mei 2003 schreef Tim Lapin:

>The issue, for me at any rate, is not that the "fuzzy" search of PM finds
>too many hits.  The problem is that it finds too few.  As a test, I ran a
>sample search, comparing the "View only..." option with the "Find" search
>using the same criteria.
>
>The test was to find all messages in the "PowerMail discussion" folder
>with the word "Applescript".  As I'm not sure if either search is case
>sensitive, I spelled it identically in both cases.
>
>The "View only..." search found 122 instances while searching on
>"subject".  I keep my folders trimmed down so that made sense.  The
>"Find" search found only 10.  Given how both searches work, I would have
>expected the opposite result, with "Find" returning far more hits than
>the more restrictive "View only..."
>
>For good measure, I repeated the tests after updating from 4.1.2 to 4.1.3
>and following the recommendations for rebuilding the indexes.  The
>results were the same.
>
>Go figure.
>
>--
>Tim Lapin
>[EMAIL PROTECTED] 
>G4/AGP/400OS 10.2.6PowerMail 4.1.3 384 MB RAM 40+10 GB HDs
>
>
>




Re: search

2003-05-28 Thread Scott at HobbyLink Japan

>The "View only..." search found 122 instances while searching on
>"subject".  I keep my folders trimmed down so that made sense.  The
>"Find" search found only 10.  Given how both searches work, I would have
>expected the opposite result, with "Find" returning far more hits than
>the more restrictive "View only..."

Perhaps this is affected by that "Max number of results" slider at the
bottom right of the search results window.

---

Scott T. Hards
President
HobbyLink Japan (www.hlj.com)




Re: Trouble with Cisco routers?

2003-05-28 Thread Charles Maurer

Victor Orly wrote (27/05/2003):

> Does anyone here have trouble sending mail out with Cisco routers? A
>client of mine is having trouble from one location but not others. Their
>mail server is Communigate Pro using SMTP AUTH - no trouble on incoming
>POP messages but more often than not, outgoing SMTP traffic doesn't work
>(the firewall in the router is set to allow SMTP traffic)

Could be that PORTFAST is set wrong for the port that the one machine is
using:

>A "PORTFAST" option speeds up the spanning tree protocol, which operating
>systems can have problems with.  Spanning tree should be enabled only on
>ports that other switches may be plugged into.  For more info see
>

Charles Maurer

-
5 Grandview Court
Dundas, Ontario
Canada  L9H 5C8
Telephone:  905.627.7035
-
This message originates from a Microsoft-free zone.
-




Trouble with Cisco routers?

2003-05-28 Thread Victor Orly

Hey Folks;

 Does anyone here have trouble sending mail out with Cisco routers? A
client of mine is having trouble from one location but not others. Their
mail server is Communigate Pro using SMTP AUTH - no trouble on incoming
POP messages but more often than not, outgoing SMTP traffic doesn't work
(the firewall in the router is set to allow SMTP traffic)

At the office where they were having trouble, they advised him to use
plain SMTP instead of ESMTP within their mail client.

Victor

-- 
Victor Orly
E-Mail: [EMAIL PROTECTED]
Website: http://www.orly.com




Re: search

2003-05-28 Thread Tim Lapin

On   Tuesday, May 27, 2003 at 5:28 PM,   Michael Lewis   sent forth:

>Thank you, Bob, for hitting the nail on its head. I, too, don't have an
>issue with the PM searching because it does tend to rank its hits fairly
>well and put the important ones at the top of the list. That it finds a
>whole lot of other ones isn't an issue for me, because I understand the
>kind of searching being done.
>
>-- 
>Michael Lewis
>

The issue, for me at any rate, is not that the "fuzzy" search of PM finds
too many hits.  The problem is that it finds too few.  As a test, I ran a
sample search, comparing the "View only..." option with the "Find" search
using the same criteria.

The test was to find all messages in the "PowerMail discussion" folder
with the word "Applescript".  As I'm not sure if either search is case
sensitive, I spelled it identically in both cases.

The "View only..." search found 122 instances while searching on
"subject".  I keep my folders trimmed down so that made sense.  The
"Find" search found only 10.  Given how both searches work, I would have
expected the opposite result, with "Find" returning far more hits than
the more restrictive "View only..."

For good measure, I repeated the tests after updating from 4.1.2 to 4.1.3
and following the recommendations for rebuilding the indexes.  The
results were the same.

Go figure.

--
Tim Lapin
[EMAIL PROTECTED] 
G4/AGP/400OS 10.2.6PowerMail 4.1.3 384 MB RAM 40+10 GB HDs




Re: Failed Mail

2003-05-28 Thread Raul Vera

>I have received occasional mail returned under the title "Returned mail:
>see transcript for details." Can anyone tell me how to access the transcript?

It follows immediately in the same returned mail.

--
Raúl Vera
Director
Orbit 3 Pty Ltd
8 Coneill Place
NSW 2037
Australia




Failed Mail

2003-05-28 Thread Daniel Ross, SJ

I have received occasional mail returned under the title "Returned mail:
see transcript for details." Can anyone tell me how to access the transcript?

Thanks,

Dan

-- 

Using OS X 10.2.6 on a G4 Tower 733
PowerMail is version 4.1.3
OS 9.2.2 is installed




Hurray! (was: search)

2003-05-28 Thread Max Gossell

I've felt one or two inklings here like "if that guy Mikael Byström is so
mad about everything, why doesn't he just leave PM and go look for
something that suits him better some other place?".

I must admit I've had thoughts like that myself, but now I'm really
starting to become a fan. Until the day comes, which it never will with
any software, when everything is perfect we do need guys like him. With a
lot of stamina and stubborn energy to never give up, and energy enough to
*care*. I myself often feel too uncertain about my technical knowledge to
never let go of a technical issue, even though my instincts or human/
logical perception tells me I'm right (at least from a user's point of
view, if not from a technical ditto). But this guy seems to know what he
talks about as well, and I just love to read like the phrase below:
"...is just wrong". No BS about getting used to stuff, or to say
"wouldn't it be better if.." -- just plain and simple "wrong". Love it.

We all use PowerMail for a reason, and I for one do feel any other email
client would be a step down for the specific need I have. But this
shouldn't mean we are forever to be silent and bow to the rarely speaking
Higher Force (CTM) in Cyberspace. Strong, accurate and focused critic
makes better software.

So, Mikael, for as long as you have the strength to run this eternal
uphill race -- I'll stand there. Looking. Cheering.

Hurray, hurray.

Max G

At 2003-05-28, 00.45 CET, Mikael Byström <[EMAIL PROTECTED]> wrote:

>Michael, [EMAIL PROTECTED] said:
>
>>Having worked in a library at one time and being subjected to all sorts
>>of online search engines, each one proprietary in its own way, I'm
>>probably more used to changing my search tactics to suit software more
>>than most. I think you've described the difference well, as well as why
>>we'll continue to have demands for a "fix" when things are generally
>>working quite well if you use the search engine the way it is intended.
>
>Well, before now, with the new manual, getting the intentions was pretty
>difficult, so I'm surprised you're thinking those were selfexplanatory.
>Also, the issues as I understood them was that if you search for one
>single word and the results show hits *without* that word, then something
>is wrong with the search algorithm. And showing hits for "bön" when the
>search word is "bon" is just wrong. And even it isn't in some languages,
>that setting should be able to influence for the user.

>




Re(3): Powermail 4.1.2

2003-05-28 Thread Mikael Bystr

Marlyse, [EMAIL PROTECTED] said:

>did you ever test drive?
I've been testing on and off for 2 years. Unfortunately, testing for real
is only when you migrate and then you must have a license. At the moment
I run 3.1.3 and occasionally open up 4.1.x too see if things are
different there.

>you appear to be quite unhappy, complaining about this and that since
>almost 2 weeks (?) - makes me wonder if you ever did use it in demo mode
>or dropped the money and only now find out how it works.
I haven't paid anything yet, but I was planning to. I have a version 3
license. With my large database I couldn't find out earlier that what I
took for granted, that one could check mail and write at the same time
and that if I could import messages, char sets in the imported file would
be regarded. Other smaller problems I can live with I think, Though I'm
hoping for an improvement in searching and mail filtering.

I guess a lot of people think that CTM will live up to the name of the
app. After all it's *Power*mail, not *so-and-so*mail. If things is said
to be changed for the better, then I have some hope. Why do CTM do the
quiet style all the time? It's so counterproductive.




Re: search

2003-05-28 Thread Mikael Bystr

Michael, [EMAIL PROTECTED] said:

>Having worked in a library at one time and being subjected to all sorts
>of online search engines, each one proprietary in its own way, I'm
>probably more used to changing my search tactics to suit software more
>than most. I think you've described the difference well, as well as why
>we'll continue to have demands for a "fix" when things are generally
>working quite well if you use the search engine the way it is intended.

Well, before now, with the new manual, getting the intentions was pretty
difficult, so I'm surprised you're thinking those were selfexplanatory.
Also, the issues as I understood them was that if you search for one
single word and the results show hits *without* that word, then something
is wrong with the search algorithm. And showing hits for "bön" when the
search word is "bon" is just wrong. And even it isn't in some languages,
that setting should be able to influence for the user.