A network interface error occurred - this is bad
Hi, I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. - (I've also emailed ctm twice with no response yet, but that's another story...) The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. I found one reference to this error in the PowerMail Discuss archives from back in January, but saw no response to it. Does anyone recognize this one, and what it means? And, more importantly, what to do about it? Thanks, Steve
Re: A network interface error occurred - this is bad
Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. imho this has nothing to do with your pm installation. It sounds like either a server or sub-system or network problem, which usually disappears after a short time. So you say you can receive mail via that account, but can't send mail? It could mean your postbox is not cloed and can't be opend again by the same client. But usually the mailserver does that automatically after a certain time out. Did you restart your box? did you try to send mail with another mail client, like thunderbird? Do you get any errors there? Yes, I agree, these cryptical error messages are bad. What does a error message helps, if it odesn't tell us, what exactly the error is. best Matthias
Re: A network interface error occurred - this is bad
On 8/29/07 at 10:40 AM, Matthias Schmidt ([EMAIL PROTECTED]) said: Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. imho this has nothing to do with your pm installation. It sounds like either a server or sub-system or network problem, which usually disappears after a short time. So you say you can receive mail via that account, but can't send mail? It could mean your postbox is not cloed and can't be opend again by the same client. But usually the mailserver does that automatically after a certain time out. Did you restart your box? did you try to send mail with another mail client, like thunderbird? Do you get any errors there? Yes, I agree, these cryptical error messages are bad. What does a error message helps, if it odesn't tell us, what exactly the error is. Matthias, Thanks for your reply - some responses. First off, it's been going on for a day and a half; it's not clearing up, unfortunately. I've checked the account (I'm postmaster of my domain), and as far as I can see, it's fine. I can send mail through it via the web client, and the web client uses the same mechanism to send as a mail client does (that is, it's external, even though it's on the server). I can receive mail just fine on the account, and other accounts, both in the domain and elsewhere, work fine both in and out. So I'm back to wondering what the heck is going on. If I could get some info from CTM to take to my ISP I would, but I've checked everything I can and so have they, and it all looks fine on that side. So it comes back to PowerMail. *sigh* CTM? Help? Steve [EMAIL PROTECTED]
