Re: database problems

[H Ronald Riggs]

Unfortunately this didn't work. Is there anything else I can try?

Ron


- Original Message -
From: PowerMail Engineering jer...@ctmdev.com
Date: Saturday, June 13, 2009 6:22 am
Subject: Re: database problems
To: PowerMail discussions powermail-discuss@ctmdev.com

 H Ronald Riggs wrote:
 
 My computer crashed and now it says Your database file has not 
 the 
 expected format and it asks if I want to convert it. But 
 conversion 
 fails. Any help would be very helpful.   
 Thanks.   
 
 First, make a backup of your PowerMail database folder.
 Then press the command and option keys while launching 
 PowerMail, and
 try some of checkboxes of the first group.
 If that does not help, try to remove the Address Database file from
 your PowerMail folder (in case your message database file is 
 safe but
 another database file is corrupted), and relaunch PowerMail. If you
 still can't start PowerMail, and an Address Database.old file 
 is also
 present, remove it also.
 Then you can try the same thing for the Server-side Database 
 or Setup
 Database.
 Then, if a Message Database.old file is present in the backup 
 you just
 made, remove the Message Database and Message Database.old 
 file from
 your current folder, and replace them with a copy of the Message
 Database.old file from the backup, and remove the .old extension.
 
 
 Jérôme - CTM Engineering

database problems

[H Ronald Riggs]

My computer crashed and now it says Your database file has not the  expected 
format and it asks if I want to convert it. But conversion  fails. Any help 
would be very helpful.   Thanks.   
Ron

PowerMail crashes with 10.4.1

[H Ronald Riggs]

I just upgraded to OX 10.4 and then updated to 10.4.1. Now, PM 5.2
crashes whenever I try to create a new message, open an existing
message, or optimize my search index. I sent a crash log to Jerome, but
I'm hoping that someone here can help. I noticed from an earlier message
the suggestion of trashing the PM keys from home/Library/Preferences,
but that didn't work.

Thanks.

Ron

[no subject]

[H Ronald Riggs]

I'm sure this has been asked before, but here goes. If I move my entire
PowerMail Files folder to a laptop, use it while on a trip, don't move
any files out of the Attachments folder while I'm using the laptop, come
back, move it back to my main machine, will all the previous links to
files that were moved out of the Attachments folder be preserved?

TIA,

Ron