Re: A network interface error occurred - this is bad
On 8/29/07 at 8:46 AM, PowerMail Engineering ([EMAIL PROTECTED]) said: The Monster Team wrote: When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 This is an authentication error. Make sure you have provided the user and password in the sending tab of the account dialog, if your SMTP server is configured to require authentication. Verify that the server does not require SSL/TLS, or that you have enabled it in the accounts dialog. Verify also in Mail schedulings and locations, in the location tab, if you have configured a global SMTP settings for all your mail accounts. Jérôme, Thanks for the response. The SMPT settings are identical to how they have been for the last several years, and also identical to the settings for several other accounts on that server. This broke the other day when I had to let my ISP have access to my mailbox to run a test. I quit PM, logged into the web admin for my mailbox and changed the password, and gave them access. When they were done, I logged into the web admin for the account, changed the password back, and then launched PM. Nothing in PM changed - it wasn't even running, yet I'm now getting this authentication error. The only thing I changed was my password, and I changed it back - if I hadn't changed it back successfully, I wouldn't be able to fetch mail on that account, and I can. Which is just... weird. My ISP (reasonably intelligent folks over there, really) say that they've put everything back on their side. Can you think of *anything* that this could be? Anything out of the ordinary? Everything normal or expected appears to be correct. Thanks, Steve
Re: A network interface error occurred - this is bad
On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve
Re: A network interface error occurred - this is bad
For completeness' sake, I just ran Repair Permissions on the disk and volume - very little needed to be repaired, and it is now. And yet, the problem is still there. FWIW, I'd think that if that or the app reinstall were fixes, then all accounts would not send, not just 1 out of 14 accounts - no? Steve On 8/29/07 at 6:11 AM, Ken Pope ([EMAIL PROTECTED]) said: A while back I had a similar problem and just kept experimenting around to see what might fix it. It was very easy to re-install PM (which didn't involve re-doing the settings, just downloading a fresh copy of the current version, removing the old copy from Applications, installing the new copy, then running repair the permissions from the Disk Utility), and in my case that did the trick. I still don't have any idea what caused the problem but something in my copy of PM must have become corrupted somehow. Might be worth a try just to see...
A network interface error occurred - this is bad
Hi, I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. - (I've also emailed ctm twice with no response yet, but that's another story...) The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. I found one reference to this error in the PowerMail Discuss archives from back in January, but saw no response to it. Does anyone recognize this one, and what it means? And, more importantly, what to do about it? Thanks, Steve
Re: A network interface error occurred - this is bad
On 8/29/07 at 10:40 AM, Matthias Schmidt ([EMAIL PROTECTED]) said: Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: I've been using PowerMail for several years, and I've encountered something yesterday that won't clear up by itself, and I can't get it to clear up. When I try to send email via my primary email account, I get the following error message: A network interface error occurred Class=NetP; what=4; when=1 I have tried Quitting PM and deleting the following: Temp Outgoing Temp Incoming User Prefs - I have re-set the parameters for this mail account (other accounts are working just fine). - I've created a new Mail Account using all the account info for the account that won't send, in case the Mail Account was corrupt. - I've checked and re-checked the account's validity and password on my ISP's mail server. The account can receive mail just fine, but it cannot send. Other accounts, even some in the same domain, are sending and receiving just fine. imho this has nothing to do with your pm installation. It sounds like either a server or sub-system or network problem, which usually disappears after a short time. So you say you can receive mail via that account, but can't send mail? It could mean your postbox is not cloed and can't be opend again by the same client. But usually the mailserver does that automatically after a certain time out. Did you restart your box? did you try to send mail with another mail client, like thunderbird? Do you get any errors there? Yes, I agree, these cryptical error messages are bad. What does a error message helps, if it odesn't tell us, what exactly the error is. Matthias, Thanks for your reply - some responses. First off, it's been going on for a day and a half; it's not clearing up, unfortunately. I've checked the account (I'm postmaster of my domain), and as far as I can see, it's fine. I can send mail through it via the web client, and the web client uses the same mechanism to send as a mail client does (that is, it's external, even though it's on the server). I can receive mail just fine on the account, and other accounts, both in the domain and elsewhere, work fine both in and out. So I'm back to wondering what the heck is going on. If I could get some info from CTM to take to my ISP I would, but I've checked everything I can and so have they, and it all looks fine on that side. So it comes back to PowerMail. *sigh* CTM? Help? Steve [EMAIL PROTECTED]
