Re: Re(4): Hidden unread message in In Tray

2003-09-11 Thread Scott at HobbyLink Japan

Has anyone tried MailSmith? I don't think I have the stomach 
for another experiment right now, but I'd appreciate hearing people's 
experiences.

Mailsmith is a powerful program, but for me has a fatal flaw:  It cannot
handle Unicode or text encoding of any kind.  If your dealing with mail
in any languages other than plain English or other simple roman, you're
out of luck.  

Given internationalization, it's pretty stunning to me that a supposedly
major e-mail program would not be able to handle encoding.

I've pasted below a copy of a reply I got from the Mailsmith folks about
this very issue.

Eudora also is lame in a similar way:  You can only set one font for text
display.  So if I want to be able to read Japanese mail in Eudora, I have
to set a Japanese font for all my mail, and read my English mail in a
Japanese font as well.  Which means I don't get to read in my beloved
Verdana.  -_-

I'm sorry to hear about your problems with Powermail, but pleased to
report that I've never had anything like that occur in one year of
intense use.  All the trouble I've ever had (2 or 3 times only) was
quickly solved with the start-up troubleshooting tools.  I don't think
I've ever been as happy with an e-mail client before as I am with PM
right now.

I've mentioned here before, and I'll mention again:  Unless you must have
IMAP, another very fine program to take a look at is GyazMail.  The
designer (it's unbelievably a one-man program!) is actively developing
it.  It currently lacks scripting support, but other than that, it's a
very nice little package, and it has a gorgeous cocoa interface (hint,
hint, Jerome).  See it at http://gyazsquare.com

Scott,

Thanks for taking a look at Mailsmith.

At this time Mailsmith is only capable of dealing with single byte
western/roman languages.

We would like to include the capabilities that you seek, but I cannot
speculate when that will appear in shipping software.

Unfortunately at this time if you need to deal with Japanese mail I'm
afraid Mailsmith is not going to meet your needs.

Let us know if we can be of further assistance.

Regards,
Jim

---Original Message
From: Scott at HobbyLink Japan [EMAIL PROTECTED]
Date: Thu, 19 Jun 2003 12:48:30 +0900
To: [EMAIL PROTECTED]
Subject: Multilingual/Unicode capabilities of Mailsmith

Just to confirm before I decide, based on this single point alone, that
Mailsmith won't meet my needs, does Mailsmith 2.0 have any ability to
handle Unicode/multi-byte character sets?  By handle I mean I shouldn't
have to preset everything to a font which can handle all languages I
might get mail in.  More specifically, since much of my mail is in
Japanese, I want the mailer to be able to display Japanese mail properly
even if my main font for display is set to a single-byte font such as
Verdana.

Most other e-mail packages can do this, but I have difficulties during
attempts to test Mailsmith 2.0 today.

---

Scott T. Hards
President
HobbyLink Japan (www.hlj.com)




Re(6): Hidden unread message in In Tray

2003-09-11 Thread DDV


William,

i had the same problem - powermail got stuck indexing about halfway
17.000 messages and ended up in the dreadful loop. the indexing gets
stuck on 1 or more messages that are 'corrupt'. since powermail starts
indexing where it stopped as soon as you launch it after force quit, it
hits the 'corrupt' message right away, goes into loop before you can turn
off indexing (which solves the problem but you can't profit the new
search performance at full speed).
to find the 'corrupt' message you can export each folder (+ subfolder
separately), if one folder fails to export because of memory failure, the
message is in there. narrow down the content of the folder by moving
messages to a temporary folder until you find it. delete the message and
you should be able to start up powermail. however, turn off indexing
right away. i have one message still in my trash which doesn't want to go
when i empty trash. if i start indexing and the indexing process comes to
the trash, i'll hit the loop again.
so i'm waiting for the powermail team to solve 2 problems, how can i use
the new super-indexing system?, and how can i get rid of that one
'corrupt' message in my trash?

ddv

Hmm, so it's not the size. Powermail *was* handling mine fine for a few 
days, but now I'm stuck in an endless loop ... no matter what start up 
fixes I apply, once PowerMail finally comes up it flashes a dialog box 
saying it doesn't hae enough memory. If you click OK it just comes back 
again. The only way out is to force quit, which means it needs to 
rebuild everything again at the next startup.

The memory problems first started when I asked PowerMail to rebuild the 
index (to deal with *another* problem). It seems stuck in a cycle of 
unhappiness at doing that. I've tried canceling the indexing in the 
little progress bar before the memory error pops up, but I can't get 
its attention fast enough. If I revert to a saved version of the 
PowerMail files (about a day old) then everything is O.K. So maybe I 
could selectively copy some good files from that folder to make this 
problem go away. If anyone has had similar problems and successfully 
resolved them, I'd appreciate hearing how. I don't plan to continue 
with PowerMail right now, but I would like to get my hands on that lost 
day's mail (I thought I had told PowerMail to leave messages on the 
server, but apparently not).




Re: Re(4): Hidden unread message in In Tray

2003-09-11 Thread Michael Lewis

William McCallum sez:


Hmm, so it's not the size. Powermail *was* handling mine fine for a few 
days, but now I'm stuck in an endless loop ... no matter what start up 
fixes I apply, once PowerMail finally comes up it flashes a dialog box 
saying it doesn't hae enough memory. If you click OK it just comes back 
again. The only way out is to force quit, which means it needs to 
rebuild everything again at the next startup.

This could be a system level problem masquerading as a PowerMail problem.
Even if no other apps are acting flaky, if nothing being done in
PowerMail appears to fix the issue, I would start up from the Mac OS X
CD, run Disk Utility from the menubar (don't run the install :) ), and
choose the First Aid tab to Veryify and the Repair Permissions. A run-
through with Alsoft Disk Warrior might be a good thing, too.

(FWIW, I've never had to do either of these on my OS X systems. I don't
know what I do to keep from the problems others have, whether it be
PowerMail or whatever, but people who have had trouble seemed to fix
things doing the above.) 

-- 
Michael Lewis
Off Balance Productions
[EMAIL PROTECTED]
www.offbalance.com




Re: Re(4): Hidden unread message in In Tray

2003-09-10 Thread William McCallum


On Wednesday, September 10, 2003, at 09:04  AM, Derry Thompson wrote:

 William at [EMAIL PROTECTED] said on 10/9/03 4:51 pm

 I've never had any failures with Apple Mail, it's just that I would
 like a faster and more flexible search engine and the ability to
 navigate without the mouse. I have about half a gigabyte of mail. It
 could be the size of my database that is causing the problems for
 PowerMail. Has anyone tried MailSmith? I don't think I have the 
 stomach
 for another experiment right now, but I'd appreciate hearing people's
 experiences.


 My mail file was 1.3gb, Powermail handled that fine.

Hmm, so it's not the size. Powermail *was* handling mine fine for a few 
days, but now I'm stuck in an endless loop ... no matter what start up 
fixes I apply, once PowerMail finally comes up it flashes a dialog box 
saying it doesn't hae enough memory. If you click OK it just comes back 
again. The only way out is to force quit, which means it needs to 
rebuild everything again at the next startup.

The memory problems first started when I asked PowerMail to rebuild the 
index (to deal with *another* problem). It seems stuck in a cycle of 
unhappiness at doing that. I've tried canceling the indexing in the 
little progress bar before the memory error pops up, but I can't get 
its attention fast enough. If I revert to a saved version of the 
PowerMail files (about a day old) then everything is O.K. So maybe I 
could selectively copy some good files from that folder to make this 
problem go away. If anyone has had similar problems and successfully 
resolved them, I'd appreciate hearing how. I don't plan to continue 
with PowerMail right now, but I would like to get my hands on that lost 
day's mail (I thought I had told PowerMail to leave messages on the 
server, but apparently not).

I'm using PowerMail 4.2, OS X 4.2, on  a PowerBook G4.


 I'm not having any crash problems at at.

 I looked at MailSmith prior to settling on PowerMail. Didn't like it at
 all, it felt horribly alien.

But did it import your mail without a hitch? And how fast was the 
search engine?

Regards,
Bill McCallum


 Regards

 --
 Derry Thompson
 g l o d e r w o r k s | Design - Hosting - Programming
 http://www.gloderworks.com
 [EMAIL PROTECTED]
 + 44 (0) 7976 802487







(520) 621 6697
http://www.math.arizona.edu/~wmc




Re: Re(4): Hidden unread message in In Tray

2003-09-10 Thread Derry Thompson

William at [EMAIL PROTECTED] said on 10/9/03 4:51 pm

I've never had any failures with Apple Mail, it's just that I would 
like a faster and more flexible search engine and the ability to 
navigate without the mouse. I have about half a gigabyte of mail. It 
could be the size of my database that is causing the problems for 
PowerMail. Has anyone tried MailSmith? I don't think I have the stomach 
for another experiment right now, but I'd appreciate hearing people's 
experiences.

My mail file was 1.3gb, Powermail handled that fine. 

I'm not having any crash problems at at. 

I looked at MailSmith prior to settling on PowerMail. Didn't like it at
all, it felt horribly alien. 

Regards

--
Derry Thompson
g l o d e r w o r k s | Design - Hosting - Programming 
http://www.gloderworks.com
[EMAIL PROTECTED]
+ 44 (0) 7976 802487




Re(5): Hidden unread message in In Tray

2003-09-10 Thread Marlyse Comte

NIcely said and for me it is the same.
---marlyse

original message(s) follows

 I moved from Apple Mail via Entourage (remember error 4362 and system
 crashes (on OS X)) to PowerMail, which works just fine for me.  Goes
 to show that in a system with more than, say, 5 degrees of freedom,
 it's just about impossible to built anything that is fail-safe.
 Better to concentrate on building stuff that is safe to fail, and, so
 far, for me(!), PowerMail beats the other two in this respect.

 Ulrich Golüke [EMAIL PROTECTED]

 On Wednesday, September 10, 2003, at 07:49  AM, Mark Smith wrote:
 On Wed, Sep 10, 2003, the nimble fingers of William McCallum tapped
 out:
 I was just about to reply that verify records didn't work for
 me--it was the first thing I tried. Then I compacted the data
 bases, did the low level rebuild, and resorted the indices. But I
 just tried it again and it *did* work. So those of you having this
 problem might want to try everything in the start-up list twice!

 No. CTM should fix the problem and release a version of PowerMail
 that works.

 I agree. After yet another problem (an Out of Memory dialog that
 wouldn't go away, on OS X of all things, requiring me to force quit,
 leading to a rebuild of the indices, which is interrupted halfway
 through by an Out of Memory dialgo that won't go away, ) I've
 given up and gone back to Apple Mail. I really like PowerMail's fast
 search and keyboard navigation, but I also need a mail program that
 works on a daily basis.




Re: Re(4): Hidden unread message in In Tray

2003-09-10 Thread William McCallum


On Wednesday, September 10, 2003, at 08:28  AM, Ulrich Goluke wrote:

 I moved from Apple Mail via Entourage (remember error 4362 and system
 crashes (on OS X)) to PowerMail, which works just fine for me.  Goes to
 show that in a system with more than, say, 5 degrees of freedom, it's
 just about impossible to built anything that is fail-safe.  Better to
 concentrate on building stuff that is safe to fail, and, so far, for
 me(!), PowerMail beats the other two in this respect.


I've never had any failures with Apple Mail, it's just that I would 
like a faster and more flexible search engine and the ability to 
navigate without the mouse. I have about half a gigabyte of mail. It 
could be the size of my database that is causing the problems for 
PowerMail. Has anyone tried MailSmith? I don't think I have the stomach 
for another experiment right now, but I'd appreciate hearing people's 
experiences.

Regards,
Bill McCallum




Re(4): Hidden unread message in In Tray

2003-09-10 Thread Ulrich Goluke

I moved from Apple Mail via Entourage (remember error 4362 and system
crashes (on OS X)) to PowerMail, which works just fine for me.  Goes to
show that in a system with more than, say, 5 degrees of freedom, it's
just about impossible to built anything that is fail-safe.  Better to
concentrate on building stuff that is safe to fail, and, so far, for
me(!), PowerMail beats the other two in this respect.

Ulrich Golüke
[EMAIL PROTECTED]


On Wednesday, September 10, 2003, at 07:49  AM, Mark Smith wrote:

 On Wed, Sep 10, 2003, the nimble fingers of William McCallum tapped
 out:

 I was just about to reply that verify records didn't work for
 me--it was
 the first thing I tried. Then I compacted the data bases, did the low
 level rebuild, and resorted the indices. But I just tried it again
 and it
 *did* work. So those of you having this problem might want to try
 everything in the start-up list twice!

 No. CTM should fix the problem and release a version of PowerMail that
 works.


I agree. After yet another problem (an Out of Memory dialog that
wouldn't go away, on OS X of all things, requiring me to force quit,
leading to a rebuild of the indices, which is interrupted halfway
through by an Out of Memory dialgo that won't go away, ) I've given
up and gone back to Apple Mail. I really like PowerMail's fast search
and keyboard navigation, but I also need a mail program that works on a
daily basis.






Re: Re(2): Hidden unread message in In Tray

2003-09-10 Thread William McCallum


On Wednesday, September 10, 2003, at 07:49  AM, Mark Smith wrote:

 On Wed, Sep 10, 2003, the nimble fingers of William McCallum tapped 
 out:

 I was just about to reply that verify records didn't work for 
 me--it was
 the first thing I tried. Then I compacted the data bases, did the low
 level rebuild, and resorted the indices. But I just tried it again 
 and it
 *did* work. So those of you having this problem might want to try
 everything in the start-up list twice!

 No. CTM should fix the problem and release a version of PowerMail that 
 works.


I agree. After yet another problem (an Out of Memory dialog that 
wouldn't go away, on OS X of all things, requiring me to force quit, 
leading to a rebuild of the indices, which is interrupted halfway 
through by an Out of Memory dialgo that won't go away, ) I've given 
up and gone back to Apple Mail. I really like PowerMail's fast search 
and keyboard navigation, but I also need a mail program that works on a 
daily basis. 




Re(2): Hidden unread message in In Tray

2003-09-10 Thread Mark Smith

On Wed, Sep 10, 2003, the nimble fingers of William McCallum tapped out:

I was just about to reply that verify records didn't work for me--it was
the first thing I tried. Then I compacted the data bases, did the low
level rebuild, and resorted the indices. But I just tried it again and it
*did* work. So those of you having this problem might want to try
everything in the start-up list twice!

No. CTM should fix the problem and release a version of PowerMail that works.

-- 
Mark Smith (The Red Whales Rool)
Ashiya, Hyogo, Japan.
Selected Japanese match reports and league tables.
http://www2.odn.ne.jp/~hab26240/footy/soccer.htm




Re: Hidden unread message in In Tray

2003-09-10 Thread Wayne Brissette

William McCallum [EMAIL PROTECTED] on Wednesday, September 10,
2003 stated:

I suspect this might also be Rob Snyder's problem. 

Yes, I suspect this is also the case. I also suspect that the negative
numbers, having folder appear in bold when no messages appear to be
unread are all related. 

Wayne

-- 
Reality is merely an illusion, albeit a very persistent one.  
- Albert Einstein

Live DAT  Music Page: http://homepage.mac.com/wayneb/
Wayne's Music Calendar: http://ical.mac.com/wayneb/Music
PowerMail AppleScript Archives: http://homepage.mac.com/wayneb/powermail.html

Music Currently playing:




Re: Hidden unread message in In Tray

2003-09-10 Thread William McCallum

I have exactly the same problem.  Different message count, of course, but
one phantom unread message.

As did I, but a verify records procedure in the start-up fix-it list
took care of the problem just fine, and it has not recurred.

---

Scott T. Hards
President
HobbyLink Japan (www.hlj.com)


I was just about to reply that verify records didn't work for me--it was
the first thing I tried. Then I compacted the data bases, did the low
level rebuild, and resorted the indices. But I just tried it again and it
*did* work. So those of you having this problem might want to try
everything in the start-up list twice!

I suspect this might also be Rob Snyder's problem. 

Regards,
Bill McCallum


I spoke too soon. Verifying records didn't get rid of the problem
entirely, but moved it to a different mailbox. However, once you have the
problem out of the In Tray, it's easier to fix. Create a new folder, move
all the messages there, and delete the problem folder. 

I have to say, all this worries me a little. Plus I've been having
crashes and refusals to wake up since I started using PowerMail, although
it may be unrelated. I also started using SpamSieve and Keyboard Maestro
at the same time. Anyone else with the same experience?

Bill




Re: Hidden unread message in In Tray

2003-09-10 Thread William McCallum

I have exactly the same problem.  Different message count, of course, but
one phantom unread message.

As did I, but a verify records procedure in the start-up fix-it list
took care of the problem just fine, and it has not recurred.

---

Scott T. Hards
President
HobbyLink Japan (www.hlj.com)


I was just about to reply that verify records didn't work for me--it was
the first thing I tried. Then I compacted the data bases, did the low
level rebuild, and resorted the indices. But I just tried it again and it
*did* work. So those of you having this problem might want to try
everything in the start-up list twice!

I suspect this might also be Rob Snyder's problem. 

Regards,
Bill McCallum




Re: Hidden unread message in In Tray

2003-09-10 Thread Scott at HobbyLink Japan

I have exactly the same problem.  Different message count, of course, but
one phantom unread message.

As did I, but a verify records procedure in the start-up fix-it list
took care of the problem just fine, and it has not recurred.

---

Scott T. Hards
President
HobbyLink Japan (www.hlj.com)




Re: Hidden unread message in In Tray

2003-09-10 Thread John Maylone



Bill,

I have exactly the same problem.  Different message count, of course, but
one phantom unread message.

John in Tollhouse

-- Forwarded Message
From: John Maylone [EMAIL PROTECTED]
Date: Tue, 09 Sep 2003 21:52:52 -0700
To: [EMAIL PROTECTED]
Subject: FW: Hidden unread message in In Tray

-- Forwarded Message
From: William McCallum [EMAIL PROTECTED]
Reply-To: PowerMail discussions [EMAIL PROTECTED]
Date: Tue, 9 Sep 2003 21:45:45 -0700
To: [EMAIL PROTECTED]
Subject: Hidden unread message in In Tray

Hello,

I am using

PowerMail version: 4.2 carbon
Mac OS version: 10.2.6

My In Tray has 32 messages in it, all read, but the info area at the
bottom says 33 messages, 1 unread, and in the Folder List it appears in
bold, to indicate unread messages. This unread message isn't really there.

I have tried moving all the messages out and in again, rebuilding
indices, compacting database, and rebuilding low level database, but the
problem remains. It's not crippling, but it means I can never tell if I
really have new mail or not from looking at the folder list, and it would
be nice if I could fix it. Any suggestions would be most welcome.

Regards,
Bill McCallum

-- End of Forwarded Message

-- End of Forwarded Message




Hidden unread message in In Tray

2003-09-10 Thread William McCallum

Hello,

I am using

PowerMail version: 4.2 carbon
Mac OS version: 10.2.6

My In Tray has 32 messages in it, all read, but the info area at the
bottom says 33 messages, 1 unread, and in the Folder List it appears in
bold, to indicate unread messages. This unread message isn't really there.

I have tried moving all the messages out and in again, rebuilding
indices, compacting database, and rebuilding low level database, but the
problem remains. It's not crippling, but it means I can never tell if I
really have new mail or not from looking at the folder list, and it would
be nice if I could fix it. Any suggestions would be most welcome.

Regards,
Bill McCallum