Re: PM Crashes on Startup

2008-04-21 Thread PowerMail Engineering
John Maylone wrote:

My wife is running PM version 5.2.2.  She went to do a search and it
told her that it needed to rebuild the sort indices and gave her the
choice of search as is or to rebuild the indices.  She told it to
rebuild the indices and it crashed with about 2 minutes left on the
rebuild.  She opened it up again and started a low level database
rebuild.  It crashed while doing that.  Her PM runs, but there is
obviously a problem.  Where do we go from here?

If you can't repair your database using the built-in tools (compact, low
level rebuild...) you should use backup of your database (if you have
one that can be successfully compacted). You can export the recent
messages from your corrupted database, and import them in the backup. To
do so, search for message whose date received is more recent that the
date of the backup, select all the results, then export the selected
messages to the PowerMail Exchange format. If you have no valid and
recent backup, you may try to export your complete database, then create
a new user environment (menu file/database) and import your messages
there. If a crash occurs during this, try to export your folders one (or
a few) at a time.


Jérôme - CTM Engineering


-
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usable. With around 20 docs on my 60Gig drive, using Spotlight
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Searches with FoxTrot are just instantaneous and you can view them in
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-




PM crashes on startup

2008-04-20 Thread John Maylone



My wife is running PM version 5.2.2.  She went to do a search and it  
told her that it needed to rebuild the sort indices and gave her the  
choice of search as is or to rebuild the indices.  She told it to  
rebuild the indices and it crashed with about 2 minutes left on the  
rebuild.  She opened it up again and started a low level database  
rebuild.  It crashed while doing that.  Her PM runs, but there is  
obviously a problem.  Where do we go from here?


Thanks for any help.

John





PM crashes on startup

2008-04-20 Thread John Maylone


My wife is running PM version 5.2.2.  She went to do a search and it  
told her that it needed to rebuild the sort indices and gave her the  
choice of search as is or to rebuild the indices.  She told it to  
rebuild the indices and it crashed with about 2 minutes left on the  
rebuild.  She opened it up again and started a low level database  
rebuild.  It crashed while doing that.  Her PM runs, but there is  
obviously a problem.  Where do we go from here?


Thanks for any help.

John





PM Crashes on Startup

2008-04-20 Thread John Maylone
My wife is running PM version 5.2.2.  She went to do a search and it  
told her that it needed to rebuild the sort indices and gave her the  
choice of search as is or to rebuild the indices.  She told it to  
rebuild the indices and it crashed with about 2 minutes left on the  
rebuild.  She opened it up again and started a low level database  
rebuild.  It crashed while doing that.  Her PM runs, but there is  
obviously a problem.  Where do we go from here?


I tried to put this up before, but have not been receiving mail from  
the list, so if this has been seen and answered, please re-submit the  
answer.


Thanks for any help.

John