Re(2): 6.0 Crashing
Matthias, I wish it was this easy. All I found on my boot volume were some old stuffit plist files which I trashed. I don't use Stuffit any more and couldn't find any files with "stuffit" in the name to delete. Looked on the root Library folder, and my user Library folder. Is there a particular file you suspect that doesn't have "stuffit" in the name? +---+ Bill Schjelderup, President b...@companioncorp.com COMPanion Corporation801-365-0555 voice 1831 Fort Union Blvd. 801-943-7752 fax Salt Lake City, Utah 84121-3041 www.companioncorp.com +---+ Nusquam est qui ubique est. - He who is everywhere is nowhere. This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are NOT the intended recipient, I'm sorry to bother you and will attempt to address my messages more carefully in the future. >Hello, >looks like the crashes are connected to the installed stuff it engine. >Long time ago I had a simular problem. >Meanwhile I use Pathfinder, which installs always the last engine and I >also bought stuff it. >all the best >Matthias > >Am/On Wed, 7 Jan 2009 11:43:47 -0800 schrieb/wrote Alan Harper: > >>Well, PM support asked me to send crash logs, which I did regularly, but >>I never heard anything from them. I inquired whether they wanted me to >>continue, and didn't hear anything, so I stopped. >> >>Your symptoms are identical to mine. >> >>A >> >>Bill Schjelderup (b...@companioncorp.com) said on 1/7/09: >> >> >>>Alan, >>> >>>I've been having these for a long time also. >>> >>>Higher frequency with v5 than v6, but still the same problem. >>> >>>I've sent many crash logs to ctmdev, but I have no idea if they have >>>helped or not. >>> >>>The vast majority of these seem to occur when I'm performing a drag >>>event and a message is received; other times when PM is trying to image >>>a HTML email and some background operation occurs. >>> >>>My theory is it's a threading problem...and clearly it's hard for them >>>to find. >>> >>>Perhaps if we ALL send crash logs it will help >>> >>>(about 50% of the time a relaunch is quick, the other 50% it needs to >>>rebuild sort indexes...) >>> >>>Oh, and this occurs on both my home and office machine (I carry my PM >>>database between offices via an external hard disk..) >>> >>>+---+ >>> Bill Schjelderup -- b...@companioncorp.com >>>+---+ Hi PM 6 is crashing on me a few times a week. I can't discover any pattern to the crashes, but they are usually (> 50%) followed by a 6-minute reindexing when I relaunch PM. It makes it difficult to respond quickly to emails! Has anyone else found this? Any thoughts on how to minimize crashing? Alan PS, FWIW, I had similar problems with PM 5. I have since reinstalled my entire system, and upgraded to PM 6. It appears that PM 6 crashes less often than 5, but not significantly so. >>> >>> >>> >>> >> >> >> >> > >Thanks and all the best > >Matthias > > >
Re(2): 6.0 Crashing
Matthias--could you explain in more detail? I use Pathfinder too. Does it cause this problem, or fix this problem? Which version of StuffIt do you suspect? A Matthias Schmidt (p...@schmidt-system.de) said on 1/8/09: >Hello, >looks like the crashes are connected to the installed stuff it engine. >Long time ago I had a simular problem. >Meanwhile I use Pathfinder, which installs always the last engine and I >also bought stuff it. >all the best >Matthias > >Am/On Wed, 7 Jan 2009 11:43:47 -0800 schrieb/wrote Alan Harper: > >>Well, PM support asked me to send crash logs, which I did regularly, but >>I never heard anything from them. I inquired whether they wanted me to >>continue, and didn't hear anything, so I stopped. >> >>Your symptoms are identical to mine. >> >>A >> >>Bill Schjelderup (b...@companioncorp.com) said on 1/7/09: >> >> >>>Alan, >>> >>>I've been having these for a long time also. >>> >>>Higher frequency with v5 than v6, but still the same problem. >>> >>>I've sent many crash logs to ctmdev, but I have no idea if they have >>>helped or not. >>> >>>The vast majority of these seem to occur when I'm performing a drag >>>event and a message is received; other times when PM is trying to image >>>a HTML email and some background operation occurs. >>> >>>My theory is it's a threading problem...and clearly it's hard for them >>>to find. >>> >>>Perhaps if we ALL send crash logs it will help >>> >>>(about 50% of the time a relaunch is quick, the other 50% it needs to >>>rebuild sort indexes...) >>> >>>Oh, and this occurs on both my home and office machine (I carry my PM >>>database between offices via an external hard disk..) >>> >>>+---+ >>> Bill Schjelderup -- b...@companioncorp.com >>>+---+ Hi PM 6 is crashing on me a few times a week. I can't discover any pattern to the crashes, but they are usually (> 50%) followed by a 6-minute reindexing when I relaunch PM. It makes it difficult to respond quickly to emails! Has anyone else found this? Any thoughts on how to minimize crashing? Alan PS, FWIW, I had similar problems with PM 5. I have since reinstalled my entire system, and upgraded to PM 6. It appears that PM 6 crashes less often than 5, but not significantly so. >>> >>> >>> >>> >> >> >> >> > >Thanks and all the best > >Matthias > >
Re(2): 6.0 Crashing
Well, PM support asked me to send crash logs, which I did regularly, but I never heard anything from them. I inquired whether they wanted me to continue, and didn't hear anything, so I stopped. Your symptoms are identical to mine. A Bill Schjelderup (b...@companioncorp.com) said on 1/7/09: >Alan, > >I've been having these for a long time also. > >Higher frequency with v5 than v6, but still the same problem. > >I've sent many crash logs to ctmdev, but I have no idea if they have >helped or not. > >The vast majority of these seem to occur when I'm performing a drag >event and a message is received; other times when PM is trying to image >a HTML email and some background operation occurs. > >My theory is it's a threading problem...and clearly it's hard for them >to find. > >Perhaps if we ALL send crash logs it will help > >(about 50% of the time a relaunch is quick, the other 50% it needs to >rebuild sort indexes...) > >Oh, and this occurs on both my home and office machine (I carry my PM >database between offices via an external hard disk..) > >+---+ > Bill Schjelderup -- b...@companioncorp.com >+---+ >>Hi >> >>PM 6 is crashing on me a few times a week. I can't discover any pattern >>to the crashes, but they are usually (> 50%) followed by a 6-minute >>reindexing when I relaunch PM. It makes it difficult to respond quickly >>to emails! >> >>Has anyone else found this? Any thoughts on how to minimize crashing? >> >>Alan >> >>PS, FWIW, I had similar problems with PM 5. I have since reinstalled my >>entire system, and upgraded to PM 6. It appears that PM 6 crashes less >>often than 5, but not significantly so. >> >> >> > > > >
