Re: PM and unexpected "quits"

2008-03-29 Thread T.L. Miller
On 3/26/08, at 3:13 PM, T.L. Miller [EMAIL PROTECTED] said:

>I'm not sure if I am one of the above cases, but I have contacted the
>Default Folder and the 1Password people. The DFers say they have found a
>bug, but I don't know if it's related to PM problems. I have installed a
>new DF beta.

PM still sometimes quits on me after the new DF was installed. Often,
when I take a sent message and alter it to send again, PM quits at the
1st attempt. Also, when I Empty Mail Trash of 100s of messages, PM quits
once before completing the task. Moving text around is another reason PM
sometimes quits on me.

I forwarded 1Password's response to Jérôme.

A silver lining in the cloud was that indices were automatically rebuilt
after one of the above quits and now I can check my lotto #s using PM again.






Tom Miller
..
"The only time we see the middle of the road is as
we run from side to side." R.O.Clark
...










Re: PM and unexpected "quits"

2008-03-26 Thread T.L. Miller
On 3/24/08, at 6:04 AM, CTM info [EMAIL PROTECTED] said:

>Thanks for the kind support - much appreciated. No right now yours is
>NOT a widely spread issue but you can be certain that as soon as we are
>able to reproduce it and isolate it down to something fixable within our
>control, we will release a fix. Until we cross that bridge we will
>continue working from your PowerMail support cases  #JEPOPI and #XOMYDE .

I'm not sure if I am one of the above cases, but I have contacted the
Default Folder and the 1Password people. The DFers say they have found a
bug, but I don't know if it's related to PM problems. I have installed a
new DF beta.



Tom Miller
..
"The only time we see the middle of the road is as
we run from side to side." R.O.Clark
...








Re: PM and unexpected "quits"

2008-03-24 Thread T.L. Miller
On 3/23/08, at 3:00 PM, Tim Lapin [EMAIL PROTECTED] said:

>Have you tried removing "Default Folder" and retesting?

No. In my situation, I decided to live with PM's quitting once or twice
a week rather than lose the benefits of Default Folder. I figured that
eventually, DF & PM would evolve and the (minor) problem would
disappear. Occasionally I would send crash reports to Apple in case they
were a factor.

All was acceptable until suddenly I was unable to do searches in a
folder and cmd-option on PM's launch wouldn't work and also disabled PM.
Bringing PM's folder back from a clone enabled me to send this message
using PM.



Tom Miller
..
"The only time we see the middle of the road is as
we run from side to side." R.O.Clark
...








Re: PM and unexpected "quits"

2008-03-23 Thread Tim Lapin
On   Sunday, March 23, 2008,   T.L. Miller   sent forth:

>On 3/23/08, at 9:44 AM, Bill Schjelderup [EMAIL PROTECTED] said:
>
>>I too have been having a LOT more "quits" with Powermail since 10.5. I
>>too use DefaultFolder, but I'd say 99% of these failures occur during
>>drag events, i.e. when I'm dragging a message to a folder.
>

Have you tried removing "Default Folder" and retesting?

I have followed all these reports over the years with interest, not only
because software like PowerMail, i.e. apps that perform what is now a
well understood function like e-mail, "should just work" as the mantra
goes.  I am interested also because I've rarely had a problem with the
package and that is with around 7 years of use.  I have used and
continue to use my Mac in a fairly vanilla configuration when it comes
to apps that tweak how the finder or operating system in general
behaves.  I think the clue lies there.

I work in the IT field and one option that suggests itself quite a bit -
at least with Windows systems - is that of starting over and layering on
the software cleanly and testing after each addition.  Apps such as
DefaultFolder should be checked quite thoroughly in such testing given
what they do.  I have a case right now between IBM's "Via Voice" and a
host of apps on a client's eMac.  I can't prove it outright until I
remove the app and if necessary go through the above procedure.
Certainly the logs suggest that it is at least partly to blame.

Once you've managed to isolate the guilty apps, I would think that you
have a choice to make, at least until the companies in question can get
their act together.  What do you need to do your job / live your life /
whatever?  Neither CTMDEV nor Apple is responsible for anything other
than their own stuff, beyond certain obvious assumptions of stability in
the recommended vanilla environment.

Just my 2 cents.


--
Tim Lapin
[EMAIL PROTECTED]
Intel iMacOS 10.4.11PowerMail 5.6.1 1 GB RAM 250 GB HD



Re: PM and unexpected "quits"

2008-03-23 Thread T.L. Miller
On 3/23/08, at 9:44 AM, Bill Schjelderup [EMAIL PROTECTED] said:

>I too have been having a LOT more "quits" with Powermail since 10.5. I
>too use DefaultFolder, but I'd say 99% of these failures occur during
>drag events, i.e. when I'm dragging a message to a folder.

Yeah, sometimes when I'm dragging a piece of text around. No problem
dragging to folders. I think my problems started in Tiger.

>I've sent numerous crash logs to Jerome...but have not received any
feedback.
>
>The crash frequency has dropped in the past few weeks which may be due
>to changes in Powermail, os 10.5 or both.
>
>Still very frustrating when it occurs as about 1/2 the time Powermail
>has to rebuild sort indexes...

I see that every once in a while, too

>I perform regular, full with low level and up rebuilds on my database
>and always have the latest versions of all my software.

Me, too.

BTW, I dragged the PM folder back from the clone, so I'm able to use PM
again. Of course I still can't use PM to check my lotto numbers -- like
I could a week ago.



Tom Miller
..
"The only time we see the middle of the road is as
we run from side to side." R.O.Clark
...