Spotlight Messed Up PowerMail

2014-06-14 Thread T.L. Miller
Yesterday I was looking for a file on my iMac using Spotlight, and it showed a  
PowerMail message that I thought would help me find that file. I clicked on it 
and PowerMail did not like it!

Some of PM's folders disappeared, messages in other folders disappeared, fonts 
changed, etc.  I tried dragging my PM folder (from a week-old clone of my HD) 
containing all its files, but somehow that didn't help.  Eventually, I solved 
the problem moving that clone from the external HD over to my iMac's internal 
drive (saved recent files elsewhere to put back on the moved clone).  Still, I 
had to change fonts and unbold them to get PM to look the same as before.

I don't think I lost many messages, but it's maybe the worst problem I've had 
w/ PM.  First aid for PM didn't help and neither did rebuilding things.

Latest version of Mavericks and PowerMail.




Tom Miller
..
"The only time we see the middle of the road is as
we run from side to side." R.O.Clark
...








Re: Spotlight Messed Up PowerMail

2014-06-21 Thread T.L. Miller
Since I had this problem (below) I have tried the full first aid treatment -- 
low level DB rebuild, etc., etc. several times. During the low level review I 
always get this error message: "Class=DB  ; what = 100; when = 100; err = 493" 
but after that it performs all the other functions.  Does this error message 
indicate that PM will likely have catastrophic problems in the near future?

I am close to the 2 gig limit, but compacting the DB every few weeks keeps me 
okay.


On 6/14/14, at 9:09 AM, T.L. Miller t...@tlmiller.net said:

>Yesterday I was looking for a file on my iMac using Spotlight, and it
>showed a  PowerMail message that I thought would help me find that file.
>I clicked on it and PowerMail did not like it!
>
>Some of PM's folders disappeared, messages in other folders disappeared,
>fonts changed, etc.  I tried dragging my PM folder (from a week-old
>clone of my HD) containing all its files, but somehow that didn't help.
>Eventually, I solved the problem moving that clone from the external HD
>over to my iMac's internal drive (saved recent files elsewhere to put
>back on the moved clone).  Still, I had to change fonts and unbold them
>to get PM to look the same as before.
>
>I don't think I lost many messages, but it's maybe the worst problem
>I've had w/ PM.  First aid for PM didn't help and neither did rebuilding
>things.
>
>Latest version of Mavericks and PowerMail.
>
>
>
>
>Tom Miller
>..
>"The only time we see the middle of the road is as
>we run from side to side." R.O.Clark
>...
>
>
>
>
>
>





Re: Spotlight Messed Up PowerMail

2014-06-22 Thread PowerMail Engineering
T.L. Miller wrote:

>Since I had this problem (below) I have tried the full first aid
>treatment -- low level DB rebuild, etc., etc. several times. During the
>low level review I always get this error message: "Class=DB  ; what =
>100; when = 100; err = 493" but after that it performs all the other
>functions.  Does this error message indicate that PM will likely have
>catastrophic problems in the near future?

As explained in the confirmation dialog, low level data database rebuild should 
only be used if you have trouble compacting your database. This error code may 
be related to a file permission problem on a temporary file, but I am not sure 
and I can't tell more.
If you are note 100% confident on your database, you can run "archive and 
cleanup" to export all your messages and settings to a new PM user environment, 
then use the newly created database with imported messages.

>>Yesterday I was looking for a file on my iMac using Spotlight, and it
>>showed a  PowerMail message that I thought would help me find that file.
>>I clicked on it and PowerMail did not like it!
>>Some of PM's folders disappeared, messages in other folders disappeared,
>>fonts changed, etc.

The found file was probably found in a backup of your current PM user 
environment, and when you opened it, PM switched to this database, that's why 
the recent messages are missing (I don't know why the font changed). When this 
occurs, go to "file / database / switch user environment", and the file open 
dialog should reveal the location of the currently open database; select the 
default one instead.


Jérôme - CTM Engineering


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