Re: Pro tools 11 crashes on quit

2014-02-17 Thread Nick Gawronski
Hi, I agree totally.  I meant if they say to click on the blue button that 
means nothing to me but if they can tell me what it is called that would be 
better.  Are they good at explaining things where as I know voiceover I should 
be able to follow what they are saying?  Nick Gawronski

Chris Smart  wrote:

>It's up to you to know your screen reader. (grin)
>
>At 10:28 PM 2/16/2014, you wrote:
>>Avid will never offer VoiceOver support. You'll get support just 
>>like any other user but nothing having to do with VoiceOver. If 
>>something isn't accessible, that's another issue that can be 
>>submitted as a bug.
>>
>>
>>On Feb 16, 2014, at 10:25 PM, TheOreoMonster  wrote:
>>
>> > My personal opinion on the matter, so long as the area in pro 
>> tools is accessible, then they shouldn't need to know anything 
>> about VoiceOver.  I believe we should know our Operating System and 
>> or screen reader well enough that we can take standard instructions 
>> and translate them into things we can do with our screenreader. Yes 
>> if  they use vague terms then you may have to ask them to specify 
>> but we should know how to navigate to a certain screen and click on 
>> it without having to get specific VoiceOver instructions.  Just my 
>> two cents on the matter.
>> >
>> > On Feb 16, 2014, at 8:42 PM, Nick Gawronski  wrote:
>> >
>> >> Hi, How well do the Avid support people know about voiceover if 
>> I should have a question on how to do something as I agree having 
>> the support contract would be very nice but if they don't know how 
>> to do anything with voiceover I would not rather buy it unless they 
>> can give a refund if they find out they can't help me?  Nick Gawronski
>> >> On 2/15/2014 3:16 PM, Slau Halatyn wrote:
>> >>> I'm not sure but I think there's 90 days of free tech support. 
>> That said, when I first started using Pro Tools I signed up for a 
>> yearly support contract and I think that was a great investment. It 
>> might be worth looking into the current options.
>> >>>
>> >>> Slau
>> >>>
>> >>> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom 
>>  wrote:
>> >>>
>>  Hi , i will try contacting Avid technical support hadn't tried 
>> doing that.
>>  /Krister
>> 
>>  15 feb 2014 kl. 21:53 skrev Slau Halatyn :
>> 
>> > Hi Krister,
>> >
>> > Never heard of that. Have you contacted Avid technical support?
>> >
>> > Slau
>> >
>> > On Feb 15, 2014, at 6:37 AM, Krister Ekstrom 
>>  wrote:
>> >
>> >> Hi,
>> >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB 
>> hard drive and 8 Gb memory i have had a strange thing happening: I 
>> quit PT after a session and the crash reporter comes up saying that 
>> PT unexpectedly quit. Anyone else had these problems? Can i do 
>> something about this?
>> >> /Krister
>> >>
>> >> --
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Re: Pro tools 11 crashes on quit

2014-02-17 Thread TheOreoMonster
There is no w to spek for the entire support team. If someone isn't being clear 
enough you can ask them for clarification. 

On Feb 17, 2014, at 7:44 AM, Nick Gawronski  wrote:

> Hi, I agree totally.  I meant if they say to click on the blue button that 
> means nothing to me but if they can tell me what it is called that would be 
> better.  Are they good at explaining things where as I know voiceover I 
> should be able to follow what they are saying?  Nick Gawronski
> 
> Chris Smart  wrote:
> 
>> It's up to you to know your screen reader. (grin)
>> 
>> At 10:28 PM 2/16/2014, you wrote:
>>> Avid will never offer VoiceOver support. You'll get support just 
>>> like any other user but nothing having to do with VoiceOver. If 
>>> something isn't accessible, that's another issue that can be 
>>> submitted as a bug.
>>> 
>>> 
>>> On Feb 16, 2014, at 10:25 PM, TheOreoMonster  
>>> wrote:
>>> 
 My personal opinion on the matter, so long as the area in pro 
>>> tools is accessible, then they shouldn't need to know anything 
>>> about VoiceOver.  I believe we should know our Operating System and 
>>> or screen reader well enough that we can take standard instructions 
>>> and translate them into things we can do with our screenreader. Yes 
>>> if  they use vague terms then you may have to ask them to specify 
>>> but we should know how to navigate to a certain screen and click on 
>>> it without having to get specific VoiceOver instructions.  Just my 
>>> two cents on the matter.
 
 On Feb 16, 2014, at 8:42 PM, Nick Gawronski  wrote:
 
> Hi, How well do the Avid support people know about voiceover if 
>>> I should have a question on how to do something as I agree having 
>>> the support contract would be very nice but if they don't know how 
>>> to do anything with voiceover I would not rather buy it unless they 
>>> can give a refund if they find out they can't help me?  Nick Gawronski
> On 2/15/2014 3:16 PM, Slau Halatyn wrote:
>> I'm not sure but I think there's 90 days of free tech support. 
>>> That said, when I first started using Pro Tools I signed up for a 
>>> yearly support contract and I think that was a great investment. It 
>>> might be worth looking into the current options.
>> 
>> Slau
>> 
>> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom 
>>>  wrote:
>> 
>>> Hi , i will try contacting Avid technical support hadn't tried 
>>> doing that.
>>> /Krister
>>> 
>>> 15 feb 2014 kl. 21:53 skrev Slau Halatyn :
>>> 
 Hi Krister,
 
 Never heard of that. Have you contacted Avid technical support?
 
 Slau
 
 On Feb 15, 2014, at 6:37 AM, Krister Ekstrom 
>>>  wrote:
 
> Hi,
> Ever since i installed Pro tools 11.1 on my IMac with 1 TB 
>>> hard drive and 8 Gb memory i have had a strange thing happening: I 
>>> quit PT after a session and the crash reporter comes up saying that 
>>> PT unexpectedly quit. Anyone else had these problems? Can i do 
>>> something about this?
> /Krister
> 
> --
> You received this message because you are subscribed to the 
>>> Google Groups "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails 
>>> from it, send an email to ptaccess+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/groups/opt_out.
 --
 You received this message because you are subscribed to the 
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 To unsubscribe from this group and stop receiving emails from 
>>> it, send an email to ptaccess+unsubscr...@googlegroups.com.
 For more options, visit https://groups.google.com/groups/opt_out.
>>> --
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> 
> --
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 --
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Re: Pro tools 11 crashes on quit

2014-02-17 Thread Slau Halatyn
I don't think you'd ever get an instruction like "click on the blue button." 
You might be told click on a pop-up menu that displays a word like "waveform" 
where, under Pro Tools 10, that control says "track display, pop-up button" but 
that's only what VoiceOver reads. In actuality, what's written there is the 
type of parameter being displayed like waveform, volume, pan, mute, etc. In 
other words, what's being displayed in the timeline. In Pro Tools 11, this has 
been fixed so VoiceOver reads the name of the parameter being displayed. No 
tech support person will ever know that and you shouldn't expect them to. What 
you should know, however, is when tech support asks you whether your timeline 
is showing waveforms or volume curves, you should be able to understand what 
they're asking you and how to determine what your timeline is showing.

For a novice who knows nothing about Pro tools, a tech support person might 
have to resort to the lowest common denominator instructions like "you see that 
little round icon right at the top?" rather than saying, "click on the first 
insert. The more you know about the Program you're using, the more highly the 
tech support person will regard your inquiry. Also, they're not there to teach 
people Pro Tools. Their role is to help troubleshoot and solve issues having to 
do with the application rather than auxiliary access to their product. They're 
not going to help a person figure out how to click on a radio button with 
Dragon Naturally speaking. They won't help you with Voiceover.

Slau


On Feb 17, 2014, at 7:44 AM, Nick Gawronski  wrote:

> Hi, I agree totally.  I meant if they say to click on the blue button that 
> means nothing to me but if they can tell me what it is called that would be 
> better.  Are they good at explaining things where as I know voiceover I 
> should be able to follow what they are saying?  Nick Gawronski
> 
> Chris Smart  wrote:
> 
>> It's up to you to know your screen reader. (grin)
>> 
>> At 10:28 PM 2/16/2014, you wrote:
>>> Avid will never offer VoiceOver support. You'll get support just 
>>> like any other user but nothing having to do with VoiceOver. If 
>>> something isn't accessible, that's another issue that can be 
>>> submitted as a bug.
>>> 
>>> 
>>> On Feb 16, 2014, at 10:25 PM, TheOreoMonster  
>>> wrote:
>>> 
 My personal opinion on the matter, so long as the area in pro 
>>> tools is accessible, then they shouldn't need to know anything 
>>> about VoiceOver.  I believe we should know our Operating System and 
>>> or screen reader well enough that we can take standard instructions 
>>> and translate them into things we can do with our screenreader. Yes 
>>> if  they use vague terms then you may have to ask them to specify 
>>> but we should know how to navigate to a certain screen and click on 
>>> it without having to get specific VoiceOver instructions.  Just my 
>>> two cents on the matter.
 
 On Feb 16, 2014, at 8:42 PM, Nick Gawronski  wrote:
 
> Hi, How well do the Avid support people know about voiceover if 
>>> I should have a question on how to do something as I agree having 
>>> the support contract would be very nice but if they don't know how 
>>> to do anything with voiceover I would not rather buy it unless they 
>>> can give a refund if they find out they can't help me?  Nick Gawronski
> On 2/15/2014 3:16 PM, Slau Halatyn wrote:
>> I'm not sure but I think there's 90 days of free tech support. 
>>> That said, when I first started using Pro Tools I signed up for a 
>>> yearly support contract and I think that was a great investment. It 
>>> might be worth looking into the current options.
>> 
>> Slau
>> 
>> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom 
>>>  wrote:
>> 
>>> Hi , i will try contacting Avid technical support hadn't tried 
>>> doing that.
>>> /Krister
>>> 
>>> 15 feb 2014 kl. 21:53 skrev Slau Halatyn :
>>> 
 Hi Krister,
 
 Never heard of that. Have you contacted Avid technical support?
 
 Slau
 
 On Feb 15, 2014, at 6:37 AM, Krister Ekstrom 
>>>  wrote:
 
> Hi,
> Ever since i installed Pro tools 11.1 on my IMac with 1 TB 
>>> hard drive and 8 Gb memory i have had a strange thing happening: I 
>>> quit PT after a session and the crash reporter comes up saying that 
>>> PT unexpectedly quit. Anyone else had these problems? Can i do 
>>> something about this?
> /Krister
> 
> --
> You received this message because you are subscribed to the 
>>> Google Groups "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails 
>>> from it, send an email to ptaccess+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/groups/opt_out.
 --
 You received this message because you are subscribed to the 
>>> Google Groups "Pro Tools Accessibilit

CD burner?

2014-02-17 Thread Poppa Bear
Does anybody on the list use CD burning programs outside of Itunes that are 
accessible on the Mac? I have tried to infasize to my clients that they should 
be trying to bring thumb drives, but so many still don't. I end up shuffling 
back and forth between my PC and the mac to burn CD's. Does anybody have 
suggestions on how to make burning CD's easier than I seem to find on Itunes?
Thanks

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Re: CD burner?

2014-02-17 Thread Slau Halatyn
Why not just burn discs right from the Finder? Throw the stuff in a folder, 
right-click and choose "burn." Any reason why that won't work for your needs?

Slau

On Feb 17, 2014, at 4:58 PM, Poppa Bear  wrote:

> Does anybody on the list use CD burning programs outside of Itunes that are 
> accessible on the Mac? I have tried to infasize to my clients that they 
> should be trying to bring thumb drives, but so many still don't. I end up 
> shuffling back and forth between my PC and the mac to burn CD's. Does anybody 
> have suggestions on how to make burning CD's easier than I seem to find on 
> Itunes?
> Thanks
> 
> -- 
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Re: CD burner?

2014-02-17 Thread Poppa Bear
I am just not that slick on the Mack I guess. I am opperating on a Spartin 
Protools war path and that is all I know on the Mack for the most part, but I 
think your instructions are clear enough.
Thanks
  - Original Message - 
  From: Slau Halatyn 
  To: ptaccess@googlegroups.com 
  Sent: Monday, February 17, 2014 2:22 PM
  Subject: Re: CD burner?


  Why not just burn discs right from the Finder? Throw the stuff in a folder, 
right-click and choose "burn." Any reason why that won't work for your needs?


  Slau


  On Feb 17, 2014, at 4:58 PM, Poppa Bear  wrote:


Does anybody on the list use CD burning programs outside of Itunes that are 
accessible on the Mac? I have tried to infasize to my clients that they should 
be trying to bring thumb drives, but so many still don't. I end up shuffling 
back and forth between my PC and the mac to burn CD's. Does anybody have 
suggestions on how to make burning CD's easier than I seem to find on Itunes?
Thanks


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Re: CD burner?

2014-02-17 Thread CHUCK REICHEL
Hi Poppa
I use "WaveBurner" which shipped with logic pro.
Just about every aspect of WaveBurner is very easy to use.
You can insert mastering plugs if you want.
Talk soon
YMMV
Chuck

On Feb 17, 2014, at 4:58 PM, Poppa Bear wrote:

> Does anybody on the list use CD burning programs outside of Itunes that are 
> accessible on the Mac? I have tried to infasize to my clients that they 
> should be trying to bring thumb drives, but so many still don't. I end up 
> shuffling back and forth between my PC and the mac to burn CD's. Does anybody 
> have suggestions on how to make burning CD's easier than I seem to find on 
> Itunes?
> Thanks
> 
> -- 
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Re: CD burner?

2014-02-17 Thread Slau Halatyn
Ah, I see. Yes, it is pretty straight-forward once you try it. There are a few 
utilities in the App Store for burning discs but I haven't tried any. There was 
an old freeware program simply called "Burn" which works well if you can find 
it. Let me know if you're interested and I can send you a link. Otherwise, 
iTunes does work well for basic burns although you have to import the songs in 
order to generate the disc and that does end up being more steps than 
necessary, not to mention bloating one's library. There used to be a CD 
mastering program from Apple called WaveBurner but it's no longer available. 
Hopefully, Apple will eventually re-release it but don't hold your breath. In 
the mean time, yeah, just burn from the Finder.

Slau

On Feb 17, 2014, at 9:13 PM, Poppa Bear  wrote:

> I am just not that slick on the Mack I guess. I am opperating on a Spartin 
> Protools war path and that is all I know on the Mack for the most part, but I 
> think your instructions are clear enough.
> Thanks
> - Original Message -
> From: Slau Halatyn
> To: ptaccess@googlegroups.com
> Sent: Monday, February 17, 2014 2:22 PM
> Subject: Re: CD burner?
> 
> Why not just burn discs right from the Finder? Throw the stuff in a folder, 
> right-click and choose "burn." Any reason why that won't work for your needs?
> 
> Slau
> 
> On Feb 17, 2014, at 4:58 PM, Poppa Bear  wrote:
> 
>> Does anybody on the list use CD burning programs outside of Itunes that are 
>> accessible on the Mac? I have tried to infasize to my clients that they 
>> should be trying to bring thumb drives, but so many still don't. I end up 
>> shuffling back and forth between my PC and the mac to burn CD's. Does 
>> anybody have suggestions on how to make burning CD's easier than I seem to 
>> find on Itunes?
>> Thanks
>> 
>> -- 
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>> "Pro Tools Accessibility" group.
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>> email to ptaccess+unsubscr...@googlegroups.com.
>> For more options, visit https://groups.google.com/groups/opt_out.
> 
> 
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Re: CD burner?

2014-02-17 Thread John Gunn
Hello Papa,

I did a demo on burning a CD through Finder.

If you search the archives I am sure it will be there.

If you can't find it, I'll try and find the file and DropBox it to you.

John


On Feb 17, 2014, at 3:58 PM, Poppa Bear  wrote:

> Does anybody on the list use CD burning programs outside of Itunes that are 
> accessible on the Mac? I have tried to infasize to my clients that they 
> should be trying to bring thumb drives, but so many still don't. I end up 
> shuffling back and forth between my PC and the mac to burn CD's. Does anybody 
> have suggestions on how to make burning CD's easier than I seem to find on 
> Itunes?
> Thanks
> 
> -- 
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> "Pro Tools Accessibility" group.
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Re: CD burner?

2014-02-17 Thread Gabe Vega - CEO Commtech LLC
this is new to me, the Finder lets you burn audio disks? or does the finder 
just burned the wave datafiles to the disk? And if so, does a standard CD 
player read way files as audio encoded PCM files?

Gabe Vega  - CEO
Commtech LLC
The leader of computer support, training and web development services
Web: http://commtechusa.net
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Email: i...@commtechusa.net
Phone: (888) 351-5289 Ext. 710
Fax: (480) 535-7649

> On Feb 17, 2014, at 10:00 PM, John Gunn  wrote:
> 
> Hello Papa,
> 
> I did a demo on burning a CD through Finder.
> 
> If you search the archives I am sure it will be there.
> 
> If you can't find it, I'll try and find the file and DropBox it to you.
> 
> John
> 
> 
>> On Feb 17, 2014, at 3:58 PM, Poppa Bear  wrote:
>> 
>> Does anybody on the list use CD burning programs outside of Itunes that are 
>> accessible on the Mac? I have tried to infasize to my clients that they 
>> should be trying to bring thumb drives, but so many still don't. I end up 
>> shuffling back and forth between my PC and the mac to burn CD's. Does 
>> anybody have suggestions on how to make burning CD's easier than I seem to 
>> find on Itunes?
>> Thanks
>> 
>> -- 
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>> "Pro Tools Accessibility" group.
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>> email to ptaccess+unsubscr...@googlegroups.com.
>> For more options, visit https://groups.google.com/groups/opt_out.
> 
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