Re: EuCon issue trying to connect control surface with Pro Tools

2020-02-08 Thread TheOreoMonster 
Pretty sure he is referring to the security and privacy system preference, If 
there isn’t something under the general tab asking you to allow it, then go to 
the privacy tab and select accessibility. If its not listed in the second 
column you should be able to add it manually with the Add button.  

> On Feb 8, 2020, at 4:39 PM, Toby Davey  wrote:
> 
> Hi Sean, 
> Not sure what you mean…on my Mac there is nothing in system preferences under 
> security for this or in preferences in Pro Tools.  Could you give some more 
> details as to what you mean?
> Cheers 
> Toby 
> 
> 
>> On 8 Feb 2020, at 20:27, Sean A. Cummins > > wrote:
>> 
>> Under security, you need to allow for Yukon under the accessibility tab.
>> 
>> Sent from my iPhone, so forgive Siri’s mistakes and my brevity.
>> 
>>> On Feb 8, 2020, at 12:03 PM, Toby Davey >> > wrote:
>>> 
>> 
>> 
>> Hi, 
>> 
>> I have been trying to connect my new Pro Tools Dock to my Mac but seem to 
>> have an issue with EuCon seeing the Dock. 
>> 
>> I have done all the steps as required so far in setting things up.  
>> Connected the Dock to my Mac, switched it on with my Mac up and running.  
>> Registered the Dock with Avid.  Downloaded and installed EuCon on my Mac.  
>> It is after this stage that I have a problem. 
>> 
>> According to the instructions after installing EuCon and having to restart 
>> my Mac to install it, when restarting my Mac with the Dock connected there 
>> should be a lit EuCon icon on the task bar.  
>> 
>> No EuCon icon appears on the Task bar and my sighted wife checked this for 
>> me too.
>> 
>> In Mac preferences there is a tab for EuCon and an empty table of devices.  
>> On Googling around I can’t seem to find any answers or suggestions on how to 
>> either get the EuCon onto the task bar or any hints and tips on what to do. 
>> 
>> I have a USB C to Ethernet adaptor which is connecting my Dock to my Mac and 
>> I can see the adaptor in network connections in preferences.  
>> 
>> I have been into Pro Tools and ticked the box for EuCon connections just in 
>> case. 
>> 
>> I have tried powering down my Mac and Dock and restarting but can’t seem to 
>> get them to talk to each other. 
>> 
>> I would have called Avid Support here in the UK but they are not open over 
>> the weekend. 
>> 
>> Any suggestions greatly appreciated.  
>> 
>> Cheers 
>> 
>> Toby 
>> 
>> , 
>> 
>> 
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>>  
>> .
>> 
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> 
> 
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Re: EuCon issue trying to connect control surface with Pro Tools

2020-02-08 Thread Toby Davey 
Hi Sean, 
Not sure what you mean…on my Mac there is nothing in system preferences under 
security for this or in preferences in Pro Tools.  Could you give some more 
details as to what you mean?
Cheers 
Toby 


> On 8 Feb 2020, at 20:27, Sean A. Cummins  wrote:
> 
> Under security, you need to allow for Yukon under the accessibility tab.
> 
> Sent from my iPhone, so forgive Siri’s mistakes and my brevity.
> 
>> On Feb 8, 2020, at 12:03 PM, Toby Davey  wrote:
>> 
> 
> 
> Hi, 
> 
> I have been trying to connect my new Pro Tools Dock to my Mac but seem to 
> have an issue with EuCon seeing the Dock. 
> 
> I have done all the steps as required so far in setting things up.  Connected 
> the Dock to my Mac, switched it on with my Mac up and running.  Registered 
> the Dock with Avid.  Downloaded and installed EuCon on my Mac.  It is after 
> this stage that I have a problem. 
> 
> According to the instructions after installing EuCon and having to restart my 
> Mac to install it, when restarting my Mac with the Dock connected there 
> should be a lit EuCon icon on the task bar.  
> 
> No EuCon icon appears on the Task bar and my sighted wife checked this for me 
> too.
> 
> In Mac preferences there is a tab for EuCon and an empty table of devices.  
> On Googling around I can’t seem to find any answers or suggestions on how to 
> either get the EuCon onto the task bar or any hints and tips on what to do. 
> 
> I have a USB C to Ethernet adaptor which is connecting my Dock to my Mac and 
> I can see the adaptor in network connections in preferences.  
> 
> I have been into Pro Tools and ticked the box for EuCon connections just in 
> case. 
> 
> I have tried powering down my Mac and Dock and restarting but can’t seem to 
> get them to talk to each other. 
> 
> I would have called Avid Support here in the UK but they are not open over 
> the weekend. 
> 
> Any suggestions greatly appreciated.  
> 
> Cheers 
> 
> Toby 
> 
> , 
> 
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Pro Tools Accessibility" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to ptaccess+unsubscr...@googlegroups.com 
> .
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/ptaccess/80a85e9e-8e98-4b8f-b8f8-4d00ee0d8e0d%40googlegroups.com
>  
> .
> 
> -- 
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>  
> .

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Re: EuCon issue trying to connect control surface with Pro Tools

2020-02-08 Thread Sean A. Cummins 
Under security, you need to allow for Yukon under the accessibility tab.

Sent from my iPhone, so forgive Siri’s mistakes and my brevity.

> On Feb 8, 2020, at 12:03 PM, Toby Davey  wrote:
> 


Hi, 

I have been trying to connect my new Pro Tools Dock to my Mac but seem to have 
an issue with EuCon seeing the Dock. 

I have done all the steps as required so far in setting things up.  Connected 
the Dock to my Mac, switched it on with my Mac up and running.  Registered the 
Dock with Avid.  Downloaded and installed EuCon on my Mac.  It is after this 
stage that I have a problem. 

According to the instructions after installing EuCon and having to restart my 
Mac to install it, when restarting my Mac with the Dock connected there should 
be a lit EuCon icon on the task bar.  

No EuCon icon appears on the Task bar and my sighted wife checked this for me 
too.

In Mac preferences there is a tab for EuCon and an empty table of devices.  On 
Googling around I can’t seem to find any answers or suggestions on how to 
either get the EuCon onto the task bar or any hints and tips on what to do. 

I have a USB C to Ethernet adaptor which is connecting my Dock to my Mac and I 
can see the adaptor in network connections in preferences.  

I have been into Pro Tools and ticked the box for EuCon connections just in 
case. 

I have tried powering down my Mac and Dock and restarting but can’t seem to get 
them to talk to each other. 

I would have called Avid Support here in the UK but they are not open over the 
weekend. 

Any suggestions greatly appreciated.  

Cheers 

Toby 

, 

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EuCon issue trying to connect control surface with Pro Tools

2020-02-08 Thread Toby Davey 


Hi, 

I have been trying to connect my new Pro Tools Dock to my Mac but seem to 
have an issue with EuCon seeing the Dock. 

I have done all the steps as required so far in setting things up.  
Connected the Dock to my Mac, switched it on with my Mac up and running.  
Registered the Dock with Avid.  Downloaded and installed EuCon on my Mac.  
It is after this stage that I have a problem. 

According to the instructions after installing EuCon and having to restart 
my Mac to install it, when restarting my Mac with the Dock connected there 
should be a lit EuCon icon on the task bar.  

No EuCon icon appears on the Task bar and my sighted wife checked this for 
me too.

In Mac preferences there is a tab for EuCon and an empty table of devices.  
On Googling around I can’t seem to find any answers or suggestions on how 
to either get the EuCon onto the task bar or any hints and tips on what to 
do. 

I have a USB C to Ethernet adaptor which is connecting my Dock to my Mac 
and I can see the adaptor in network connections in preferences.  

I have been into Pro Tools and ticked the box for EuCon connections just in 
case. 

I have tried powering down my Mac and Dock and restarting but can’t seem to 
get them to talk to each other. 

I would have called Avid Support here in the UK but they are not open over 
the weekend. 

Any suggestions greatly appreciated.  

Cheers 

Toby 
, 

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