Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-08-17 Thread Susan McNerney (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Susan McNerney assigned an issue to Unassigned 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 PuppetDB /  PDB-2535 
 
 
 
  puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 

Change By:
 
 Susan McNerney 
 
 
 

Assignee:
 
 Russell Mull 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-04-11 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Will do, thanks. 
On Mon, Apr 11, 2016 at 2:20 PM, Wyatt Alt (JIRA) < 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-04-11 Thread Wyatt Alt (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Wyatt Alt commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Daniel Urist that warning is a red herring – it's harmless. You can make it go away by adjusting the store-usage and temp-usage parameters to match what's available, but these parameters will already readjust themselves so there's no danger in leaving it. 
https://docs.puppet.com/puppetdb/4.0/configure.html#store-usage 
18GB is certainly enough space. 
As for the issue at hand, I'll reopen the ticket. The next time you hit the issue, would you mind restarting PuppetDB with debug logging enabled and show us those logs, and also collect the output of 
 
 
 
 
 
 
curl -X GET http://localhost:8080/status/v1/services
 
 
 
 
 
 
 
thanks for bearing with us. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-04-11 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
I'm seeing this issue again following a restart of puppetdb; exactly the same systems. Once again moving the mq directory out of the way cleared it up.  
The only odd thing I'm seeing during the startup is the following warning in the puppetdb log: 
 
 
 
 
 
 
2016-04-11 09:21:20,141 WARN  [o.a.a.b.BrokerService] Store limit is 102400 mb (current store usage is 0 mb). The data directory: /opt/puppetlabs/server/data/puppetdb/mq/localhost/KahaDB only has 18610 mb of usable space. - resetting to maximum available disk space: 18610 mb 
 
 
 
 
2016-04-11 09:21:20,144 WARN  [o.a.a.b.BrokerService] Temporary Store limit is 51200 mb (current store usage is 0 mb). The data directory: /opt/puppetlabs/server/data/puppetdb/mq/localhost only has 18610 mb of usable space. - resetting to maximum available disk space: 18610 mb 
 
 
 
 
2016-04-11 09:21:20,145 WARN  [o.a.a.b.BrokerService] Job Scheduler Store limit is 51200 mb, whilst the data directory: /opt/puppetlabs/server/data/puppetdb/mq/localhost/scheduler only has 18610 mb of usable space - resetting to 18610 mb.
 
 
 
 
 
 
 
Surely 18GB should be enough space? 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-19 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 PuppetDB /  PDB-2535 
 
 
 
  puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Unfortunately I don't have the original log, but since logging was set to the default level of notice I'm not sure it would help; I don't recall seeing anything that stood out to me. 
I've attached a screenshot of the current puppetdb dashboard. 
On Tue, Mar 15, 2016 at 4:53 PM, Wyatt Alt (JIRA) < 
 
 
 
 
 
 
 
 
 

Change By:
 
 Daniel Urist 
 
 
 

Attachment:
 
 pdb_dashboard.png 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-19 Thread Wyatt Alt (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Wyatt Alt commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Daniel Urist Thanks for that. Nothing in that dashboard appears out of the ordinary, so unfortunately I'm at a loss  . I'm going to close this ticket as can't reproduce for now, but please jump back in if you hit a recurrence. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Wyatt Alt (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Wyatt Alt commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Daniel Urist Thanks for that info, and good to hear it's working at least. I can start up PDB with the message queue you provided with no issue, so we still don't know what the problem was. Nothing about the file content looks out of place either, though it can be pretty hard to tell. 
Any chance you still have log files from the time when you first observed the hang? Also, now that PDB is running would you mind giving us a screenshot of the dashboard running on localhost:8080 on the PDB host? You should be able to get at it with an ssh tunnel if there's no browser on the PDB host: 
 
 
 
 
 
 
ssh -NL 8080:localhost:8080 your.puppetdb.host
 
 
 
 
 
 
 
and then look at localhost:8080 in your browser. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
On Tue, Mar 15, 2016 at 4:35 PM, Russell Mull (JIRA) < issue-updates+russellm...@puppetlabs.com> wrote: 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Russell Mull (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Russell Mull commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Ah, I didn't see your most recent update. We'll look at the mq dir.  
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 PuppetDB /  PDB-2535 
 
 
 
  puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
I have 23 nodes in this environment. 
It just started hanging today. 
root@dev-puppetdb:/# du /opt/puppetlabs/server/data/puppetdb/mq 
There's nothing in /opt/puppetlabs/server/data/puppetdb/mq/discarded; I don't even have that directory; see above. 
Moving the mq directory out of the way worked! 
I've attached a gzipped tar archive of the contents. 
On Tue, Mar 15, 2016 at 4:20 PM, Wyatt Alt (JIRA) < issue-updates+wyatt...@puppetlabs.com> wrote: 
 
 
 
 
 
 
 
 
 

Change By:
 
 Daniel Urist 
 
 
 

Attachment:
 
 mq.BAK.tgz 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Russell Mull (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Russell Mull commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
The jdk's jstack is indeed the one you want. You shouldn't need the -F though; what happens if you don't use that? 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist updated an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 PuppetDB /  PDB-2535 
 
 
 
  puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
I've attached a gzipped puppetdb.log. 
jstack doesn't seem to be in the debian puppetlabs package; I've tried the version from debian's openjdk-7-jdk package, but I'm not sure this shows anything useful? Here's the output: 
root@dev-puppetdb:/# jstack -F 9941 
On Tue, Mar 15, 2016 at 4:05 PM, Russell Mull (JIRA) < issue-updates+russellm...@puppetlabs.com> wrote: 
 
 
 
 
 
 
 
 
 

Change By:
 
 Daniel Urist 
 
 
 

Attachment:
 
 puppetdb.log.gz 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Rob Browning (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Rob Browning commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
If possible it would be interesting to see what PuppetDB and/or PostgreSQL are up to, even if only generally, i.e. via something like "top", "atop", "iostat -mx 5", "iotop", "jnettop", etc. For example, are they particularly busy with respect to CPU, network, or storage. 
And it may not be relevant, but if it's easy, it'd also be interesting to see the queue dir size, perhaps via both "du -sh queue-dir" and "du -sh --apparent-size queue-dir". 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Wyatt Alt (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Wyatt Alt commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Daniel Urist I'm interested in the following in addition to what russ mentioned: 
 

how many nodes do you have?
 

how long have you observed this hanging for?
 

what's the output of 
 
 
 
 
 
 
du /opt/puppetlabs/server/data/puppetdb/mq
 
 
 
 
 
 

 

can we see your complete puppetdb.log (after that debug logging is turned on)
 

are there any messages in /opt/puppetlabs/server/data/puppetdb/mq/discarded
 

if you move /opt/puppetlabs/server/data/puppetdb/mq somewhere else and restart PuppetDB, does the issue go away?
 
 
If the issue goes away after moving the mq directory, we'd like to take a look at the content of that directory if possible. 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Russell Mull (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Russell Mull commented on  PDB-2535 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
  Re: puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 
 
Daniel Urist Wow, this is quite bad. It's not really apparent from these logs what's going on, but I think we can find out. Can you do the following: 1. Capture stack traces of the hung puppetdb by running jstack  against the hung process 2. Edit puppetdb's logback.xml to change the root log level from "info" to "debug". Then restart puppetdb to get some more useful logs (they will be quite large) 
This information should help us figure out what's going on here.  
Additionally, does this event correlate in any way related to an adjacent software upgrade or any maintenance activities?  
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Russell Mull (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Russell Mull assigned an issue to Russell Mull 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 PuppetDB /  PDB-2535 
 
 
 
  puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 

Change By:
 
 Russell Mull 
 
 
 

Assignee:
 
 Russell Mull 
 
 
 
 
 
 
 
 
 
 
 
 

 
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Jira (PDB-2535) puppetdb stuck in maintenance mode on startup

2016-03-15 Thread Daniel Urist (JIRA)
Title: Message Title
 
 
 
 
 
 
 
 
 
 
  
 
 Daniel Urist created an issue 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 PuppetDB /  PDB-2535 
 
 
 
  puppetdb stuck in maintenance mode on startup  
 
 
 
 
 
 
 
 
 

Issue Type:
 
  Bug 
 
 
 

Affects Versions:
 

 PDB 3.2.4 
 
 
 

Assignee:
 

 Unassigned 
 
 
 

Created:
 

 2016/03/15 2:34 PM 
 
 
 

Environment:
 
 
Debian 8 (Jessie) puppetdb 3.2.4-1puppetlabs1 
 
 
 

Priority:
 
  Normal 
 
 
 

Reporter:
 
 Daniel Urist 
 
 
 
 
 
 
 
 
 
 
puppetdb was running with no issues for weeks, then hung and now logs the following on startup: 
 
 
 
 
 
 
2016-03-15 15:22:15,183 INFO  [o.e.j.s.Server] jetty-9.2.z-SNAPSHOT 
 
 
 
 
2016-03-15 15:22:15,257 INFO  [o.e.j.s.h.ContextHandler] Started o.e.j.s.h.ContextHandler@31cc7610{/pdb,null,AVAILABLE}