Jira (PUP-10020) Failed to transition the pxp-agent service to the SERVICE_RUNNING state

2019-09-16 Thread cody fawcett (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 cody fawcett commented on  PUP-10020  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Failed to transition the pxp-agent service to the SERVICE_RUNNING state   
 

  
 
 
 
 

 
 Thank you for the details  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-10020) Failed to transition the pxp-agent service to the SERVICE_RUNNING state

2019-09-16 Thread Josh Cooper (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Josh Cooper commented on  PUP-10020  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Failed to transition the pxp-agent service to the SERVICE_RUNNING state   
 

  
 
 
 
 

 
 cody fawcett I believe you are running into PCP-863. There are situations where the pxp-agent.exe process is not killed when the service is restarted via nssm, which then interferes with future service operations. As as aside, the PCP project in JIRA is for the pxp-agent component of the puppet-agent package. I'm going to mark this is as a duplicate and close it.  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-10020) Failed to transition the pxp-agent service to the SERVICE_RUNNING state

2019-09-16 Thread cody fawcett (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 cody fawcett commented on  PUP-10020  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Failed to transition the pxp-agent service to the SERVICE_RUNNING state   
 

  
 
 
 
 

 
 Josh Cooper,  The output was provided on the client console when running "puppet agent -t" manually. What you are looking at, at least from what i see, is the failure of the service to to start, and therefore skipping. When this is encountered the pxp-agent service needs to be stopped, then the pxp-agent process needs to be stopped. Then the next call to the pxp-agent service will trigger a start that should be successful.  Error: Failed to transition the pxp-agent service to the SERVICE_RUNNING state. Detail: Unexpected transition to the SER VICE_PAUSED state while waiting for the pending transition from SERVICE_CONTINUE_PENDING to SERVICE_RUNNING to finish. Error: /Stage[main]/Puppet_enterprise::Pxp_agent::Service/Service[pxp-agent]/ensure: change from 'paused' to 'running' f ailed: Failed to transition the pxp-agent service to the SERVICE_RUNNING state. Detail: Unexpected transition to the SER VICE_PAUSED state while waiting for the pending transition from SERVICE_CONTINUE_PENDING to SERVICE_RUNNING to finish. ( corrective)    
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-10020) Failed to transition the pxp-agent service to the SERVICE_RUNNING state

2019-09-16 Thread Josh Cooper (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Josh Cooper commented on  PUP-10020  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
  Re: Failed to transition the pxp-agent service to the SERVICE_RUNNING state   
 

  
 
 
 
 

 
 cody fawcett I don't see the output "Unexpected transition to" in the pup.log attachment, just:  
 
 
 
 
  [0;36mDebug: Service[pxp-agent](provider=windows): Service pxp-agent is SERVICE_PAUSED [0m  
 
 
  [0;36mDebug: Service[pxp-agent](provider=windows): Service pxp-agent start type is SERVICE_AUTO_START [0m  
 
 
  [0;36mDebug: Service[pxp-agent](provider=windows): Service pxp-agent is SERVICE_PAUSED [0m  
 
 
  [0;36mDebug: Resuming the pxp-agent service [0m  
 
 
  [0;36mDebug: Transitioning the pxp-agent service from SERVICE_PAUSED to SERVICE_RUNNING [0m  
 
 
  [0;36mDebug: Waiting for the pending transition to the SERVICE_PAUSED state to finish. [0m  
 
 
  [0;36mDebug: Waiting for the transition to finish [0m  
 
 
  [0;36mDebug: The service transitioned to the SERVICE_CONTINUE_PENDING state. [0m  
 
 
  [0;36mDebug: Waiting for the pending transition to the SERVICE_RUNNING state to finish. [0m  
 
 
  [0;36mDebug: Class[Puppet_enterprise::Pxp_agent::Service]: Resource is being skipped, unscheduling all events [0m
  
 
 
 
  Also you can run with --no-color to eliminate the ANSI escape sequen

Jira (PUP-10020) Failed to transition the pxp-agent service to the SERVICE_RUNNING state

2019-09-16 Thread Josh Cooper (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 Josh Cooper updated an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-10020  
 
 
  Failed to transition the pxp-agent service to the SERVICE_RUNNING state   
 

  
 
 
 
 

 
Change By: 
 Josh Cooper  
 
 
Team: 
 Night's Watch  
 

  
 
 
 
 

 
 
 

 
 
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Jira (PUP-10020) Failed to transition the pxp-agent service to the SERVICE_RUNNING state

2019-09-14 Thread cody fawcett (JIRA)
Title: Message Title


 
 
 
 

 
 
 

 
   
 cody fawcett created an issue  
 

  
 
 
 
 

 
 
  
 
 
 
 

 
 Puppet /  PUP-10020  
 
 
  Failed to transition the pxp-agent service to the SERVICE_RUNNING state   
 

  
 
 
 
 

 
Issue Type: 
  Bug  
 
 
Affects Versions: 
 PUP 5.5.16, PUP 5.5.8  
 
 
Assignee: 
 Unassigned  
 
 
Attachments: 
 pup.log  
 
 
Components: 
 Modules, Windows  
 
 
Created: 
 2019/09/14 10:22 AM  
 
 
Environment: 
 pup.log  
 
 
Priority: 
  Major  
 
 
Reporter: 
 cody fawcett  
 

  
 
 
 
 

 
 Puppet Version: 5.5.16 Puppet Server Version: 2018.1.9 OS Name/Version: Windows Server 2008r2, 2012, 2012r2, 2016 Puppet run causes failure because pxp-agent cannot be started. Error: Failed to transition the pxp-agent service to the SERVICE_RUNNING state. Detail: Unexpected transition to the SER VICE_PAUSED state while waiting for the pending transition from SERVICE_CONTINUE_PENDING to SERVICE_RUNNING to finish. Error: /Stage[main]/Puppet_enterprise::Pxp_agent::Service/Service[pxp-agent]/ensure: change from 'paused' to 'running' f ailed: Failed to transition the pxp-agent service to the SERVICE_RUNNING state. Detail: Unexpected transition to the SER VICE_PAUSED state while waiting for the pending transition from SERVICE_CONTINUE_PENDING to SERVICE_RUNNING to finish. ( corrective) Desired Behavior:  stop the service kill the hung proccess (without this step the restarted process does noting) restart puppet run Actual Behavior: only stops the service and attempts to restart, however the hung process restarts