Re: [PyMOL] Failed to create menu's

2018-06-28 Thread Matic Kisovec
Hi everybody,

we got the same error (Failed to create menus) on Windows 10. We selected 
'Ignore' and Pymol 2.1.1 was unable to start successfully. We had to find the 
.exe in the installation folder since there was no shortcut, as mentioned 
before.

In our case the solution was to:

  1.  Uninstall/remove the broken installation of Pymol 2.1.1.
  2.  Install again but this time we chose the option to install for all users. 
We were asked for administrative rights, confirmed that and the installation 
finished succesfully.

Could it be an permission issue?

Best regards,
Matic

On 26. 06. 2018 11:23, puneet garg wrote:
Ok, I'll check it out.

On Tue, Jun 26, 2018 at 2:34 PM Thomas Holder 
mailto:thomas.hol...@schrodinger.com>> wrote:
Hi Puneet,

This is a know issue with the installer, which can have a variety of reasons.

https://docs.anaconda.com/anaconda/user-guide/troubleshooting#windows-error-failed-to-create-anaconda-menus-or-failed-to-add-anaconda-to-the-system-path

PyMOL might still be properly installed and only missing the start menu 
entries. As far as I can tell from your screenshot, you can launch 
C:\pymoll\PyMOLWin.exe

Cheers,
  Thomas

> On Jun 25, 2018, at 10:37 PM, puneet garg 
> mailto:punnetg...@gmail.com>> wrote:
>
> Dear Sir,
> I am installing PyMOL (education version PyMOL-2.1.1_0-Windows-x86_64) on my 
> new windows 7 computer. I am getting an error "Failed to create menu's" while 
> installing. If I ignore it the installation fails. Please advice me on this 
> issue. I have attached a picture of same.
> Thanks
>
>
> --
> Puneet
> Structural Biology Lab
> Biotechnology Dept.
> IIT Madras
> Chennai-600036
> 

--
Thomas Holder
PyMOL Principal Developer
Schrödinger, Inc.



--
Puneet
Structural Biology Lab
Biotechnology Dept.
IIT Madras
Chennai-600036



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Re: [PyMOL] Failed to create menu's

2018-06-26 Thread Thomas Holder
Hi Puneet,

This is a know issue with the installer, which can have a variety of reasons.

https://docs.anaconda.com/anaconda/user-guide/troubleshooting#windows-error-failed-to-create-anaconda-menus-or-failed-to-add-anaconda-to-the-system-path

PyMOL might still be properly installed and only missing the start menu 
entries. As far as I can tell from your screenshot, you can launch 
C:\pymoll\PyMOLWin.exe

Cheers,
  Thomas

> On Jun 25, 2018, at 10:37 PM, puneet garg  wrote:
> 
> Dear Sir,
> I am installing PyMOL (education version PyMOL-2.1.1_0-Windows-x86_64) on my 
> new windows 7 computer. I am getting an error "Failed to create menu's" while 
> installing. If I ignore it the installation fails. Please advice me on this 
> issue. I have attached a picture of same.
> Thanks
> 
> 
> -- 
> Puneet
> Structural Biology Lab
> Biotechnology Dept.
> IIT Madras
> Chennai-600036
> 

--
Thomas Holder
PyMOL Principal Developer
Schrödinger, Inc.


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