[issue23619] Python 3.5.0a2 installer fails on Windows

[Ned Batchelder]

Ned Batchelder added the comment:

I tried to install 3.5.1 32-bit into a fresh virtualbox image from 
https://dev.windows.com/en-us/microsoft-edge/tools/vms/mac/ (IE 10 on Win 7), 
and got this same error message.  Python will not run, it only shows:

---
python.exe - System Error
---
The program can't start because 
api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try 
reinstalling the program to fix this problem. 
---
OK   
---

I tried repairing the installation (with the control panel), which did not help.

--
nosy: +nedbat

___
Python tracker 

___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Do you have the log files from your %TEMP% directory still? I'll need to see 
the ones from the original install, not the repair, but you can just bundle 
them all up.

Create a new issue too - this one is resolved.

--

___
Python tracker 

___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Migrated the test failures to #23774 and closing this.

--
resolution:  - fixed
stage:  - resolved
status: open - closed

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[STINNER Victor]

STINNER Victor added the comment:

Same error on my Windows 7 VM. I have VS 2008  2010 installed, but also Python 
2.7, 3.3 and 3.4 (all installed twice: 3264 bits). It's not a fresh Windows :-)

Here is a ZIP of Python 3.5* logs in my Temp directory. I cannot compress the 
whole directory, it's really huge :-) I have files which are 2 years old in 
this directory!?

Files:
Python 3.5.0a2 (64-bit)_20150309143635.log
Python 3.5.0a2 (64-bit)_20150309143635_001_...log
...
Python 3.5.0a2 (64-bit)_20150309143635_010_...log

Have fun!

--
title: Python 3.5.0a2 installer fails - Python 3.5.0a2 installer fails on 
Windows
Added file: http://bugs.python.org/file38407/Installer.zip

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails

[Ben Hoyt]

Ben Hoyt added the comment:

Same exact issue here. I didn't have a Python 3.5 alpha 1 previously installed, 
and I tried running the installer normally and also (after uninstalling) with 
right-click, Run as administrator.

Both do the same thing for me: pop up a dialog box at the end of installation 
that says The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is 
missing from your computer...

I also get the same dialog box when I run C:\Program Files\Python 
3.5\python.exe

--
nosy: +benhoyt

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails

[Steve Dower]

Steve Dower added the comment:

If you look in your AppData\Local\Temp directory then you should find a whole 
pile of log files. Zipping those up and posting them here or emailing them to 
me would be great.

It sounds like the CRT update didn't install, since it's supposed to include 
that file.

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails

[Paul Moore]

Paul Moore added the comment:

Sent via private email as it's a work PC and I didn't check what's logged in 
there...

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

I definitely don't want the whole directory, especially from Windows 7 :) 
(Later versions are better at cleaning up unused files)

I'll take a look once I get to work. Thanks

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Roundup Robot]

Roundup Robot added the comment:

New changeset 0469af231d22 by Steve Dower in branch 'default':
Issue #23619: Ensure C variable is initialized before using it.
https://hg.python.org/cpython/rev/0469af231d22

--
nosy: +python-dev

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Well that was embarrassing, but it's fixed now :)

Larry, would you like me to rebuild the installer with the fix in it?

--
nosy: +larry

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Scratch that, I screwed up the hg dance (multiple times...). Newer bits coming

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Terry J. Reedy]

Terry J. Reedy added the comment:

I downloaded .exe from python.org an hour after Steve said 'done' and install 
went smoothly -- too smoothly as there was not options dialog as to install 
location or anything.  Fortunately, it did not grab 'python'.  New crt was 
first thing installed.

Start menu/3.5 is missing 'uninstall' and 'doc server' icons.

Tests fail for text_ctypes (multiple), test_distutils (multiple), 
test_compileall, test_tcl (line 237, in testLoadWithUNC), test_tools, 
test_zipfile, and test_multiprocessing_spawn froze Command Prompt so I has to 
close with red [  X  ] button.

--
nosy: +terry.reedy

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Thanks for the details Terry.

Customize is there for all the options, though I too keep being surprised by 
just how quickly it gets going when you click one of the other two buttons.

The uninstall icon is probably not going to come back :( I spent some time 
trying to come up with an approach that would work, but there seems to be no 
way to know what the command should be. (That said, I just had an idea where we 
could install the installer and then include a link to that, which would allow 
it to be uninstalled... hmm...)

I think the ctypes and distutils test failures are expected right now 
(especially if you don't also have VS 2015 CTP 6 installed), but the others 
sound new. Do you have the output logged you could post and I'll create issues 
for them?

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Paul Moore]

Paul Moore added the comment:

Please don't install the installer somewhere, just to add an uninstall icon on 
the start menu. It's possible to uninstall via Add/Remove Programs. That 
should be sufficient.

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Larry Hastings]

Larry Hastings added the comment:

 Any idea how long until the CDN picks up the update?

curl -X PURGE https://www.python.org/ftp/python/2.7.5/Python-2.7.5.tar.xz

will explicitly tell the CDN to pick up the new binaries.  Not sure if that 
works from anywhere or just from dl-files.iad1.psf.io .

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Larry Hastings]

Larry Hastings added the comment:

Yup.

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Looks like there'll be some installation errors until the CDN catches up, but 
the full installer will be fine

MD5s/sizes:

python-3.5.0a2.exe  807a898a6b61696ab9c4257152a939c5
28,762,312
python-3.5.0a2-webinstall.exe   dc2cebbb402f117f0590c7d11f662129885,208
python-3.5.0a2-amd64.exe91771bce1d8993071b5d766920321ca8
29,669,336
python-3.5.0a2-amd64-webinstall.exe 7b057970b302106304e943da2ccc1ead910,792
python350a2.chm 68007011a878c5cf5f498a3290085066
7,525,910

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Done, though I may have corrupted alpha 1 in the process :(

New MD5s and sizes:
python-3.5.0a2.exe  9683ecb837ffa2dd321d564042a90d64
28,762,032
python-3.5.0a2-webinstall.exe   b717713c58d0fcabf69c4fdc67a2e581885,256
python-3.5.0a2-amd64.exe5eb089c6c45913480434388341d3ed4a
29,669,240
python-3.5.0a2-amd64-webinstall.exe 93b883552869c3f936cf6799a6212f04910,840
python350a2.chm 68007011a878c5cf5f498a3290085066
7,525,910

Any idea how long until the CDN picks up the update?

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Larry Hastings]

Larry Hastings added the comment:

Okay, I refreshed the MD5 sums and sizes on the web site, and purged the old 
files from the CDN.

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Should have been right there with those two options, looking basically the 
same. Though it's possible that something about your machine is messing with 
the sizing - high DPI on Windows 7 is notorious for that, and there are sure to 
be other potential causes too. Whenever you get a chance to try it again, a 
screenshot would be nice if it's not there.

There's also some chatter about maybe hiding the all users install behind the 
Customize button, since it really doesn't gain anything for most people. Then 
there'd only be two buttons on the front screen, which will make it less likely 
to be missed.

Thanks for the log. Looks mostly like issues I'd expect when you don't have 
write permissions for the install directory. Not sure that we have any 
precedent for dealing with tests that require admin privileges when installed 
but not in the source tree?

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Steve Dower]

Steve Dower added the comment:

Do those assume that no-admin privs will cause a failure? This is more an issue 
of do I have write permissions for the install directory (which I guess could 
be its own skip condition...).

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Ned Deily]

Ned Deily added the comment:

Regarding tests trying to write into the install directory tree, I'm pretty 
sure that there have been fixes added for those but I can't recall off the top 
of my head specific examples.  I think the best approach is to use a temporary, 
writable directory instead; if that's not practical, then the test case should 
be skipped.  I support fixing any tests that still currently fail due to this.

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Terry J. Reedy]

Terry J. Reedy added the comment:

If there was a *customize* option in addition to *all users* and *me only*, I 
did not see it.  I will look harder for a3.  Attached is file with 4 failure 
messages.

--
Added file: http://bugs.python.org/file38415/35a2-failures.txt

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails on Windows

[Ned Deily]

Ned Deily added the comment:

Not sure that we have any precedent for dealing with tests that require admin 
privileges when installed but not in the source tree?

I think we do.  With the OS X installer (and, in theory, other Posix-style 
installs), we have a similar situation where tests are installed without a 
source tree and I believe they should be expected to be runnable by the user 
without admin privileges, where necessary, skipping those few test cases that 
*might* actually need elevated privs.  Granted, we currently don't do a lot of 
systematic testing of tests from installed locations.  I do as part of the OS X 
installer building and testing.

--
nosy: +ned.deily

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails

[Paul Moore]

Paul Moore added the comment:

In this case as I said, no previous 3.50a1 installed. and I was doing an all 
users install (which prompted me for elevation, and I said OK)

--

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails

[Paul Moore]

New submission from Paul Moore:

I just tried to install the 64-bit full installer version, for
all users with the default options. This is on a PC that hasn't had
3.5 installed before, and doesn't have Visual Studio 2015 installed.
When it got to the step precompiling standard library I got an error window 
pop up saying python.exe - system error. The program can't start because 
api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try 
reinstalling the program to fix this problem. All there was was an OK 
button. Pressing that told me Setup was successful but then py -3.5 -V 
gives me nothing (no error, no version, just returns me to the command prompt). 
Same result if I do  'C:\Program Files\Python 3.5\python.exe' -V.

Python 3.5.0a2 (64-bit) is showing in my Add/Remove Programs.

This is Windows 7, 64-bit.

--
assignee: steve.dower
components: Installation, Windows
messages: 237630
nosy: pmoore, steve.dower, tim.golden, zach.ware
priority: critical
severity: normal
status: open
title: Python 3.5.0a2 installer fails
versions: Python 3.5

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com

[issue23619] Python 3.5.0a2 installer fails

[STINNER Victor]

STINNER Victor added the comment:


Two important notes for Windows users about Python 3.5.0a2:

* If you have previously installed Python 3.5.0a1, you must manually uninstall 
it before installing Python 3.5.0a2 (issue23612).
* If installing Python 3.5.0a2 as a non-privileged user, you may need to 
escalate to administrator privileges to install an update to your C runtime 
libraries.


--
nosy: +haypo

___
Python tracker rep...@bugs.python.org
http://bugs.python.org/issue23619
___
___
Python-bugs-list mailing list
Unsubscribe: 
https://mail.python.org/mailman/options/python-bugs-list/archive%40mail-archive.com