[issue29586] Cannot run pip in fresh install of py 3.5.3

[Steve Dower]

Steve Dower  added the comment:

This was caused by the UCRT not installing properly. These days, the UCRT is 
installed app-local for Win 8.1, and is already present on Win 10, so it can't 
happen anymore.

--
resolution:  -> fixed
stage:  -> resolved
status: open -> closed

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Eryk Sun]

Eryk Sun  added the comment:

This issue is similar to bpo-25117 in terms of the installer failing to run 
Python for post-installation tasks. The complication in this case is that a 
subsequent repair doesn't install pip.

--
versions: +Python 3.10, Python 3.8, Python 3.9 -Python 3.5

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Adrian Chan]

Adrian Chan added the comment:

Ah, I'd forgotten about that.  When I first tried to run python I got an error 
complaining about a missing api-ms-win-crt-runtime-l1-1.0.dll
I installed the necessary VC redistributable and it solved that problem.  So 
that's why I could successfully ensurepip later on.

I'm surprised the manual runtime installation was necessary.  Between windows 
updates and installers for other programs I should already have it installed.  
Perhaps it got corrupted?  That's out of scope for this issue anyway.

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Steve Dower]

Steve Dower added the comment:

Depending on why the pip install failed, we may still have registered that it 
was installed. IIRC, we only trigger the install on a state change, which 
wouldn't happen in repair. That deserves its own bug (though maybe this one 
will suffice if we figure out the original failure - I haven't looked at the 
logs yet)

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Eryk Sun]

Eryk Sun added the comment:

The original install failed with the status code STATUS_DLL_NOT_FOUND 
(0xC135), as reported in "Python 3.5.3 
(32-bit)_20170217102132_008_pip_JustForMe.log":

MSI (s) (88:D8) [10:22:59:574]: Executing op: ActionStart(Name=UpdatePip,,)
MSI (s) (88:D8) [10:22:59:575]: Executing op: CustomActionSchedule(
Action=UpdatePip,ActionType=1089, Source=BinaryData,Target=CAQuietExec,
CustomActionData="C:\Python\Python35-32\python.exe" -E -s -m ensurepip 
-U --default-pip)
MSI (s) (88:C4) [10:22:59:588]: Invoking remote custom action.
DLL: C:\Windows\Installer\MSI2C60.tmp,
Entrypoint: CAQuietExec
MSI (s) (88:B0) [10:22:59:588]: Generating random cookie.
MSI (s) (88:B0) [10:22:59:590]: Created Custom Action Server with PID 6212 
(0x1844).
MSI (s) (88:A8) [10:22:59:630]: Running as a service.
MSI (s) (88:A8) [10:22:59:631]: Hello, I'm your 32bit Impersonated custom 
action server.
CAQuietExec:  Error 0xc135: Command line returned an error.
CAQuietExec:  Error 0xc135: QuietExec Failed
CAQuietExec:  Error 0xc135: Failed in ExecCommon method
MSI (s) (88:D8) [10:22:59:658]: Executing op: End(Checksum=0,
ProgressTotalHDWord=0,ProgressTotalLDWord=287056)
CustomAction UpdatePip returned actual error code 1603 but will be
translated to success due to continue marking

Did your system require a reboot for Python 3.5 to work?

>From what I can see in "Python 3.5.3 
>(32-bit)_20170217131555_007_pip_JustForMe.log", it looks like the repair 
>skipped installing pip. 

MSI (s) (D8:1C) [13:16:31:822]: Skipping action: SetRemovePipCommandLine 
(condition is false)
MSI (s) (D8:1C) [13:16:31:822]: Skipping action: SetUpdatePipCommandLine 
(condition is false)
MSI (s) (D8:1C) [13:16:31:822]: Skipping action: UpdatePip (condition is 
false)
MSI (s) (D8:1C) [13:16:31:822]: Doing action: InstallFinalize
MSI (s) (D8:1C) [13:16:31:822]: Note: 1: 2205 2:  3: ActionText 
Action ended 13:16:31: PublishProduct. Return value 1.

Maybe Steve Dower can shed light on why a repair with pip selected didn't try 
to install pip.

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Adrian Chan]

Adrian Chan added the comment:

Install logs attached.
First set from initial install, second set from repair.

--
Added file: http://bugs.python.org/file46645/py_install_logs.tar.gz

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Eryk Sun]

Eryk Sun added the comment:

If you have the 3.5 installation logs in your %TEMP% directory, please zip them 
up and attach them to this issue.

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Adrian Chan]

Adrian Chan added the comment:

It's all working fine now, thanks.

If one of the installer/windows guys wants to dig more into why this didn't 
install properly I'm happy to run things in my environment as necessary.

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Eryk Sun]

Eryk Sun added the comment:

pip should be installed in site-packages, which for you is 
"C:\Python\Python35-32\Lib\site-packages". Try manually running ensurepip to 
make sure pip is installed:

python -m ensurepip --verbose --upgrade --default-pip

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Adrian Chan]

Adrian Chan added the comment:

Thanks, but I know how to drive a terminal ;)

Your hunch was basically correct though.  I ran again with `python -v -m pip` 
(see with_pip_dir.txt), and see that python is attempting to import pip from my 
user directory (C:\Users\amc2\pip).  This is an empty directory, except for an 
old pip log file from 2.7.

If I rename the directory to something unrelated, `python -m pip` just fails 
with:

C:\Python\Python35-32\python.exe: No module named pip.

So mystery 1 is solved.

I've definitely selected the pip option in the python installer.  I also 
repaired the installation, with the pip option selected, and the error still 
remains.
Where is pip supposed to be located on a win7 install?

--
Added file: http://bugs.python.org/file46642/import_logs.tar.gz

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Eryk Sun]

Eryk Sun added the comment:

That error looks like __init__.py[c] was left in 
"C:\python27\lib\site-packages\pip". Just to be sure, since I don't know what 
you did to clear the value, please run `set PYTHONPATH=` to clear the value for 
the current shell. Then try `python -m pip`.

When you modify or remove an environment variable using the control panel 
dialog, it broadcasts a window message that causes Explorer to reload its 
environment. Generally console applications such as cmd.exe do not own a 
top-level window (the console window is owned by conhost.exe) and thus cannot 
see this broadcasted message. To get the updated environment, you have to run a 
new instance of cmd from Explorer.

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Adrian Chan]

Adrian Chan added the comment:

There is no traceback, that is the entirety of the output of the command.

Python bin is C:\Python\Python35-32\python.exe
PYTHONHOME is not set.
PYTHONPATH is C:\python27\lib\site-packages\

I don't know why PYTHONPATH was set.  I cleared it but it made no difference -- 
same error.

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Eryk Sun]

Eryk Sun added the comment:

Please provide the complete traceback. Copy and paste it from the command 
prompt. Also, include the fully-qualified path for what "python" runs, e.g. run 
`where python` in the command prompt. Also, include the value of the 
environment variables PYTHONHOME and PYTHONPATH, e.g. run `echo %PYTHONHOME% & 
echo %PYTHONPATH%` in the command prompt.

--
nosy: +eryksun

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[issue29586] Cannot run pip in fresh install of py 3.5.3

[Adrian Chan]

New submission from Adrian Chan:

I uninstalled python 2.7 and 3.4, then performed a fresh install of 3.5.3.
Running pip with `python -m pip` as per https://docs.python.org/3.5/installing 
gives the following error:

C:\Python\Python35-32\python.exe: No module named pip.__main__; 'pip' is a 
package and cannot be directly executed

Installation details:
*  win 7 64 bit.
*  python 3.5.3 32 bit.
*  chose options for pip, tcl/tk/idle, test suite, py launcher, shortcuts, add 
to env, precompile std lib.
*  installed to non-standard directory.

--
assignee: docs@python
components: Documentation, Installation, Windows
messages: 287986
nosy: Adrian Chan, docs@python, paul.moore, steve.dower, tim.golden, zach.ware
priority: normal
severity: normal
status: open
title: Cannot run pip in fresh install of py 3.5.3
type: behavior
versions: Python 3.5

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