[issue33779] Error while installing python 3.6.5 on windows 10

[Steve Dower]

Change by Steve Dower :


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resolution:  -> third party
stage:  -> resolved
status: open -> closed

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[issue33779] Error while installing python 3.6.5 on windows 10

[Steve Dower]

Steve Dower  added the comment:

Thanks for the extra info! I think the registration is put in there during 
install in case the PC restarts part way through, but it doesn't have to hang 
around after install is complete. Your explanation makes sense, and is a good 
reason to disable antivirus software while installing.

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[issue33779] Error while installing python 3.6.5 on windows 10

[BobClown]

BobClown  added the comment:

An addition to the record, as Google returns this issue as one of the top 
results for "python install \"Error 0x80070005: Failed to register bundle.\"":

In my case, I had removed access for all users on the HKCU/RunOnce key and was 
getting this error.  The purpose of removing access to that key is so Windows 
doesn't automatically relaunch all running programs on restart, as the setting 
to disable it does not exist in some earlier windows 10 patches.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

After restoring permission to my user, the package installed successfully. 
 During installation, it was observed that the path to a temporary copy of the 
installer executable was added as a string value under the RunOnce key, purpose 
unknown.  This string value was removed by the time installation was completed.

While I disallowed access to this key manually, I suspect that some anti* 
software may also block access.

Binary:
python-3.7.1-amd64.exe
SHA256 86E38B5F819F4141A7FA14DF39AB33E2AA97074E904A48AD498519AD3E69D017

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nosy: +bobclown

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[issue33779] Error while installing python 3.6.5 on windows 10

[Steve Dower]

Steve Dower  added the comment:

Okay, I guess there's some configuration (or corruption) on your machine that's 
interfering here. I've seen similar things before on IT-managed workstations.

Can you try deselecting the "Install launcher for all users" option and seeing 
if that helps? It should be fully per-user then, which avoids most of these 
problems.

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[issue33779] Error while installing python 3.6.5 on windows 10

[Siddhartha Bose]

Siddhartha Bose  added the comment:

@steve, deleting it did work and it was out of the system but installation 
failed again, see the logs attached

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Added file: https://bugs.python.org/file47636/Python 3.6.5 
(64-bit)_20180608095000.log

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[issue33779] Error while installing python 3.6.5 on windows 10

[Steve Dower]

Steve Dower  added the comment:

Hmm... okay, we might just need to delete it completely then.

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[issue33779] Error while installing python 3.6.5 on windows 10

[Siddhartha Bose]

Siddhartha Bose  added the comment:

@steve, it didn't work, see the snapshot attached for reference

log details

[24130:24B34][2018-06-07T22:08:43]i000: Did not find 
C:\Users\SI20016244\Downloads\unattend.xml
[24130:24B34][2018-06-07T22:08:43]i000: Setting string variable 
'ActionLikeInstalling' to value 'Installing'
[24130:24B34][2018-06-07T22:08:43]i000: Setting string variable 
'ActionLikeInstallation' to value 'Setup'
[24130:24B34][2018-06-07T22:08:43]i000: Setting version variable 
'WixBundleFileVersion' to value '3.6.5150.0'
[24130:24B34][2018-06-07T22:08:43]i000: Target OS is Windows 7 SP1 or later
[24130:24AD8][2018-06-07T22:08:43]i100: Detect begin, 58 packages
[24130:24AD8][2018-06-07T22:08:43]i102: Detected related bundle: deleteme, 
type: Upgrade, scope: PerUser, version: 3.6.5150.0, operation: None
[24130:24AD8][2018-06-07T22:08:43]e000: Related bundle deleteme is preventing 
install

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Added file: https://bugs.python.org/file47633/snapshot.PNG

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[issue33779] Error while installing python 3.6.5 on windows 10

[Steve Dower]

Steve Dower  added the comment:

Just anything. I often put "deleteme" in as a reminder. Once you've got it all 
working you can delete it, but for now you just want the installer to be able 
to make a key with that name.

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[issue33779] Error while installing python 3.6.5 on windows 10

[Siddhartha Bose]

Siddhartha Bose  added the comment:

@Steve, I did find the registry under local user, 
{9d1b786e-0fd4-4386-abc1-4b920ab32da9}, but it lot of registries in it. what 
and how do i rename it to?

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[issue33779] Error while installing python 3.6.5 on windows 10

[Siddhartha Bose]

Siddhartha Bose  added the comment:

@steve, I tried to install which gave me access denied error and when i checked 
it was there in program and features. Let's check on that when I successfully 
uninstall the two instances already there (3.7.0b5 and 3.6.5)

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[issue33779] Error while installing python 3.6.5 on windows 10

[Steve Dower]

Steve Dower  added the comment:

Did you have a previous install? It looks like it is registered but somehow you 
don't have the ability to replace it.

If you're comfortable with using regedit.exe, you could try renaming 
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9d1b786e-0fd4-4386-abc1-4b920ab32da9}
 (probably under HKEY_CURRENT_USER, but running as admin all the time can make 
installers choose HKEY_LOCAL_MACHINE instead). Renaming will get it out of the 
way so you can try installing again, but you can bring it back if something 
else breaks.

If you're not comfortable, let me know and I'll make a Powershell script for 
you can that do it.

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[issue33779] Error while installing python 3.6.5 on windows 10

[STINNER Victor]

STINNER Victor  added the comment:

Extract of logs:

[48E0:48FC][2018-06-06T15:06:11]i360: Creating a system restore point.
[48E0:48FC][2018-06-06T15:06:11]w363: Could not create system restore point, 
error: 0x80070514. Continuing...
[4B7C:4B80][2018-06-06T15:06:11]i370: Session begin, registration key: 
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9d1b786e-0fd4-4386-abc1-4b920ab32da9},
 options: 0x4, disable resume: No
[4B7C:4B80][2018-06-06T15:06:11]i320: Registering bundle dependency provider: 
CPython-3.6, version: 3.6.5150.0
[4B7C:4B80][2018-06-06T15:06:11]i371: Updating session, registration key: 
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9d1b786e-0fd4-4386-abc1-4b920ab32da9},
 resume: Active, restart initiated: No, disable resume: No
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to write run key 
value.
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to update resume 
mode.
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to begin 
registration session.
[4B7C:4B80][2018-06-06T15:06:11]e000: Error 0x80070005: Failed to register 
bundle.

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components: +Windows
nosy: +paul.moore, steve.dower, tim.golden, vstinner, zach.ware

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[issue33779] Error while installing python 3.6.5 on windows 10

[Siddhartha Bose]

New submission from Siddhartha Bose :

Hi Team,

  I am getting below error while trying to install python 3.6.5 on windows 10.

0X80070005 Access is denied.

Logs attached.
Also when I see control panel it shows me under program and feartures however 
unable to uninstall. 

I am logged in as administrator.

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files: Python 3.6.5 (64-bit)_20180606150607.log
messages: 318803
nosy: sid1987
priority: normal
severity: normal
status: open
title: Error while installing python 3.6.5 on windows 10
type: crash
versions: Python 3.6
Added file: https://bugs.python.org/file47631/Python 3.6.5 
(64-bit)_20180606150607.log

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