[issue39070] Uninstalling 3.8.0 fails but it says it succeeds..

[Steve Dower]

Steve Dower  added the comment:

The only issue I see in that log is an apparent failure communicating between 
the unelevated and the elevated components of the uninstaller. But that doesn't 
seem to have interfered with the rest of the process, so I'm at a bit of a loss.

Possibly it has gotten confused because of running as administrator to install 
the py.exe launcher for all users, but not the rest of it.

When you say the system asked for admin right - do you mean you had to 
authenticate as a different user? Or you had to click "Yes" to give it 
permissions?

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[issue39070] Uninstalling 3.8.0 fails but it says it succeeds..

[tuijatuulia]

tuijatuulia  added the comment:

alright have some, I'll just put them here, I guess nothing secret there. There 
are quite many of those - and also log files say it is uninstalling properly 
but no, it did not disappear from Windows / Programs or files did not go 
anywhere, also when I rebooted. Only when I added privileges to user I was able 
to uninstall properly. (and it did ask for privileges, so I did not suspect 
anything before noticing that hey it did not uninstall)

I have also other log files that have additional name JustForMe

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Added file: https://bugs.python.org/file48788/Python 3.8.0 
(32-bit)_20191217003514.log

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[issue39070] Uninstalling 3.8.0 fails but it says it succeeds..

[Steve Dower]

Steve Dower  added the comment:

It will be in your user TEMP directory: C:\Users\\AppData\Local\Temp (or 
just type "%TEMP%" into the File Explorer address bar and it will take you 
there)

They should all start with "Python" and end with ".log" (or be marked as text 
files if you don't see the extension).

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[issue39070] Uninstalling 3.8.0 fails but it says it succeeds..

[tuijatuulia]

tuijatuulia  added the comment:

Thank you for the suggestion - I did not find any python-related log files in 
Windows /Temp - is there some identification I could search for?

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[issue39070] Uninstalling 3.8.0 fails but it says it succeeds..

[Steve Dower]

Steve Dower  added the comment:

Hi tuijatuulia

In your %TEMP% directory there should be a few sets of log files for Python. 
Would you be able to zip them up and attach them to this issue? That will help 
us figure out what hasn't worked for you.

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[issue39070] Uninstalling 3.8.0 fails but it says it succeeds..

[tuijatuulia]

New submission from tuijatuulia :

I installed 3.8.0 on Windows 10 without problems. Using windows user that has 
no admin rights - and system was asking for admin info.
Then I wanted to uninstall it because I got a wrong version and 32 bit version 
when I wanted 64 bit, but uninstalling did nothing, although it said it was 
successful and asked for admin login and ended into successful -screen - 
although it was too quick so I figured it did nothing actually, and it did not 
remove anything.
Only when I gave this same windows user the admin rights to the computer, I 
could uninstall 3.8.0.

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components: Windows
messages: 358526
nosy: paul.moore, steve.dower, tim.golden, tuijatuulia, zach.ware
priority: normal
severity: normal
status: open
title: Uninstalling 3.8.0 fails but it says it succeeds..
type: behavior
versions: Python 3.8

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