[QGIS-Developer] Github actions bot
Hi, Since a few days I get hundreds of e-mails every day from github closing issues due to lack of feedback? Does it make sense to spam all contributors with such messages with basically no useful content? I know, one can write an email filter, but ... I also think that 14 days is a too short time to wait for feedback. People might be on holidays or busy with other stuff. Closing issues in such a short time seems really rude. One month seems more appropriate to me. Anything we can do here? Who is in charge of the github settings? Thank you and greetings, Andreas___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [QGIS-Developer] Github actions bot
Ah - I see this is discussed on a different thread already. Please ignore my message then. Andreas On 2020-12-23 08:22, Andreas Neumann wrote: Hi, Since a few days I get hundreds of e-mails every day from github closing issues due to lack of feedback? Does it make sense to spam all contributors with such messages with basically no useful content? I know, one can write an email filter, but ... I also think that 14 days is a too short time to wait for feedback. People might be on holidays or busy with other stuff. Closing issues in such a short time seems really rude. One month seems more appropriate to me. Anything we can do here? Who is in charge of the github settings? Thank you and greetings, Andreas ___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [QGIS-Developer] Github actions bot
Hi Andreas, The overall time is normally 21 days (someone asks a question, sets it to "feedback", after 14 days you get a heads up, 7 days later it will be closed). Even after this period valid issues can be reopened. Nevertheless, I have increased the 7 days to 28 days now, leaving a total of at least 42 days between the feedback label and closure. to make sure people have enough time in the current ramp up phase to go through the notifications and remove the "feedback" label where appropriate. After the initial cleaning now and in "production mode" we will want to go back to the previous solution of 21 days between feedback and close. Sidenote, I'd be surprised to see that you have received "hundreds" of mails, this was limited to a subselection of 83 issues flagged as stale up to now :-) Matthias On Wed, Dec 23, 2020 at 8:25 AM Andreas Neumann wrote: > Ah - I see this is discussed on a different thread already. > > Please ignore my message then. > > Andreas > > On 2020-12-23 08:22, Andreas Neumann wrote: > > Hi, > > Since a few days I get hundreds of e-mails every day from github closing > issues due to lack of feedback? Does it make sense to spam all contributors > with such messages with basically no useful content? I know, one can write > an email filter, but ... > > I also think that 14 days is a too short time to wait for feedback. People > might be on holidays or busy with other stuff. Closing issues in such a > short time seems really rude. One month seems more appropriate to me. > > Anything we can do here? Who is in charge of the github settings? > > Thank you and greetings, > > Andreas > > > > ___ > QGIS-Developer mailing list > QGIS-Developer@lists.osgeo.org > List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer > Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer > > > ___ > QGIS-Developer mailing list > QGIS-Developer@lists.osgeo.org > List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer > Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer > ___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [QGIS-Developer] Github actions bot
Hi Matthias, Thanks for the increase of the interval. Yes, I might have exaggerated a bit with "hundreds". I will create an e-mail filter for the future. Andreas On 2020-12-23 09:40, Matthias Kuhn wrote: Hi Andreas, The overall time is normally 21 days (someone asks a question, sets it to "feedback", after 14 days you get a heads up, 7 days later it will be closed). Even after this period valid issues can be reopened. Nevertheless, I have increased the 7 days to 28 days now, leaving a total of at least 42 days between the feedback label and closure. to make sure people have enough time in the current ramp up phase to go through the notifications and remove the "feedback" label where appropriate. After the initial cleaning now and in "production mode" we will want to go back to the previous solution of 21 days between feedback and close. Sidenote, I'd be surprised to see that you have received "hundreds" of mails, this was limited to a subselection of 83 issues flagged as stale up to now :-) Matthias On Wed, Dec 23, 2020 at 8:25 AM Andreas Neumann wrote: Ah - I see this is discussed on a different thread already. Please ignore my message then. Andreas On 2020-12-23 08:22, Andreas Neumann wrote: Hi, Since a few days I get hundreds of e-mails every day from github closing issues due to lack of feedback? Does it make sense to spam all contributors with such messages with basically no useful content? I know, one can write an email filter, but ... I also think that 14 days is a too short time to wait for feedback. People might be on holidays or busy with other stuff. Closing issues in such a short time seems really rude. One month seems more appropriate to me. Anything we can do here? Who is in charge of the github settings? Thank you and greetings, Andreas ___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer ___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [QGIS-Developer] Github actions bot
Hi Andreas Meanwhile, if you can spare some time to go through them and remove the "feedback" flag where it was left for no reason, that will help to separate the good from the bad. Thanks Matthias On Wed, Dec 23, 2020 at 10:50 AM Andreas Neumann wrote: > Hi Matthias, > > Thanks for the increase of the interval. > > Yes, I might have exaggerated a bit with "hundreds". I will create an > e-mail filter for the future. > > Andreas > > On 2020-12-23 09:40, Matthias Kuhn wrote: > > Hi Andreas, > > The overall time is normally 21 days (someone asks a question, sets it to > "feedback", after 14 days you get a heads up, 7 days later it will be > closed). Even after this period valid issues can be reopened. > > Nevertheless, I have increased the 7 days to 28 days now, leaving a total > of at least 42 days between the feedback label and closure. to make sure > people have enough time in the current ramp up phase to go through the > notifications and remove the "feedback" label where appropriate. After the > initial cleaning now and in "production mode" we will want to go back to > the previous solution of 21 days between feedback and close. > > Sidenote, I'd be surprised to see that you have received "hundreds" of > mails, this was limited to a subselection of 83 issues flagged as stale up > to now :-) > > Matthias > > On Wed, Dec 23, 2020 at 8:25 AM Andreas Neumann > wrote: > > Ah - I see this is discussed on a different thread already. > > Please ignore my message then. > > Andreas > > On 2020-12-23 08:22, Andreas Neumann wrote: > > Hi, > > Since a few days I get hundreds of e-mails every day from github closing > issues due to lack of feedback? Does it make sense to spam all contributors > with such messages with basically no useful content? I know, one can write > an email filter, but ... > > I also think that 14 days is a too short time to wait for feedback. People > might be on holidays or busy with other stuff. Closing issues in such a > short time seems really rude. One month seems more appropriate to me. > > Anything we can do here? Who is in charge of the github settings? > > Thank you and greetings, > > Andreas > > > > ___ > QGIS-Developer mailing list > QGIS-Developer@lists.osgeo.org > List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer > Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer > > > ___ > QGIS-Developer mailing list > QGIS-Developer@lists.osgeo.org > List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer > Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer > > > ___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer
Re: [QGIS-Developer] Github actions bot
> Meanwhile, if you can spare some time to go through them and remove the > "feedback" flag where it was left for no reason, that will help to separate > the good from the bad. I'm doing that, I'm not leaving any ticket unchecked. cheers! -- G -- ___ QGIS-Developer mailing list QGIS-Developer@lists.osgeo.org List info: https://lists.osgeo.org/mailman/listinfo/qgis-developer Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-developer
