Re: [Qgis-user] I cannot find the QGIS software on my laptop after trying to upgrade to the latest version - QGIS 3.14

2020-07-16 Thread Nicolas Cadieux
Hi,

It would help if you said what installer you are using and what version of 
Windows you are using.   I imagine you are using the regular easy installer and 
not the OSGeo4w installer. This is what I would try.

Disable any anti-virus software or anti-malware Software.

Uninstall QGIS if it’s still in found in your uninstall programs window of the 
Windows Control panel.

Reboot between every install or uninstall.

Delete QGIS folder manually if you still still have some.  If you use the easy 
installer, look in the program files (for the 32 or 64bit program) And if you 
use the OSGeo4w installer, look in the c:/OSGeo4w folder.  

Delete QGIS hidden user folder   “C:\Users\\.qgis folder “

Delete QGIS registry keys and reboot. (This is when things really don’t work) 

Look here 
http://osgeo-org.1560.x6.nabble.com/How-to-quot-uninstall-purge-quot-QGIS-in-Windows-td4644899.html

Reinstall QGIS.  If the installer you are using does not work, use the other 
one. I personally use OSGeo4w.  Shortcuts will be found in the under OSGeo4w.

Reboot and enable the anti virus software.

Nicolas Cadieux
Ça va bien aller!

> Le 16 juill. 2020 à 07:07, Adim Ijeaku  a écrit :
> 
> 
> Dear QGIS team,
> I am facing an issue in finding QGIS on my laptop after installation. I tried 
> to upgrade my QGIS to the latest version (QGIS 3.14), after installation, I 
> couldn't locate it on my laptop anymore. However, I can see it in the 
> uninstall section of my laptop. I have tried uninstalling it and 
> re-installing it back, yet, I am still faced with the same problem.
> 
> Following the file path I stored it during the installation, I found the QGIS 
> 3.14 folder on my 'Program Files', but didn't find a shortcut icon. I saw and 
> run the 'qgiscrashhandler.exe', but a System error pop-up tells me that 
> 'Qt5Widgets.dll, Qt5Gui.dll, Qt5Core.dll were not found. Reinstalling the 
> program may fix this problem.' I have reinstalled and redownloaded QGIS 
> software countless times, yet the issue subsists. How may this issue be 
> resolved as quickly as possible, as I have an unfinished assignment to be 
> done using the QGIS software? Thank you in advance for your help.
> 
> Regards,
> 
> Jane
> 
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Re: [Qgis-user] I cannot find the QGIS software on my laptop after trying to upgrade to the latest version - QGIS 3.14

2020-07-16 Thread Christine
Dear Jane,
how did you proceed with the installation ? It sounds as if you have
installed QGIS with the Standalone installer. Apparently you have been
installing on a Windows System. 

That the Short cut icons have vanished, wouldn't be a problem. 

Don't you have a bin folder in your installation path of QGIS like e.g.
'C:\Program Files\QGIS\bin' ? There should be a qgis-bin.exe like:
qgis-bin.exe, qgis-bin-g7.exe, qgis-ltr-bin.exe  or so. If you double click
on such an exe, a QGIS version should start.

Sorry, If I can't compare the path for the qgis-bin.exe directly with one of
my installations, because I install normally with OSGeo4W and then the
default path is different. 

Regards, Christine


Adim Ijeaku wrote
> I tried to upgrade my QGIS to the latest version (QGIS 3.14), after
> installation, I couldn't locate it on my laptop anymore. However, I can
> see
> it in the uninstall section of my laptop. I have tried uninstalling it and
> re-installing it back, yet, I am still faced with the same problem.
> 
> Following the file path I stored it during the installation, I found the
> QGIS 3.14 folder on my 'Program Files', but didn't find a shortcut icon. I
> saw and run the 'qgiscrashhandler.exe', but a System error pop-up tells me
> that 'Qt5Widgets.dll, Qt5Gui.dll, Qt5Core.dll were not found. Reinstalling
> the program may fix this problem.' I have reinstalled and redownloaded
> QGIS
> software countless times, yet the issue subsists. 





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[Qgis-user] I cannot find the QGIS software on my laptop after trying to upgrade to the latest version - QGIS 3.14

2020-07-16 Thread Adim Ijeaku
Dear QGIS team,

I am facing an issue in finding QGIS on my laptop after installation. I
tried to upgrade my QGIS to the latest version (QGIS 3.14), after
installation, I couldn't locate it on my laptop anymore. However, I can see
it in the uninstall section of my laptop. I have tried uninstalling it and
re-installing it back, yet, I am still faced with the same problem.

Following the file path I stored it during the installation, I found the
QGIS 3.14 folder on my 'Program Files', but didn't find a shortcut icon. I
saw and run the 'qgiscrashhandler.exe', but a System error pop-up tells me
that 'Qt5Widgets.dll, Qt5Gui.dll, Qt5Core.dll were not found. Reinstalling
the program may fix this problem.' I have reinstalled and redownloaded QGIS
software countless times, yet the issue subsists. How may this issue be
resolved as quickly as possible, as I have an unfinished assignment to be
done using the QGIS software? Thank you in advance for your help.

Regards,

Jane
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