Re: [Qgis-user] QGIS Server Process Crash

[Simon Greener]

Thank you for responding.

I have notified my customer of the situation with the Windows version of
QGIS Server, so that they can make their decision as to what to do.

Regards
Simon



--
View this message in context: 
http://osgeo-org.1560.x6.nabble.com/QGIS-Server-Process-Crash-tp5314879p5315420.html
Sent from the QGIS - User mailing list archive at Nabble.com.
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

Re: [Qgis-user] QGIS Server Process Crash

[Alessandro Pasotti]

On Mon, Apr 3, 2017 at 12:57 AM, Nyall Dawson 
wrote:

> On 3 April 2017 at 08:48, Nyall Dawson  wrote:
> > On 3 April 2017 at 08:29, Simon Greener 
> wrote:
> >> The installation can only be on Microsoft Windows Server.
> >>
> >> AFAIK it is a supported platform.
> >
> > Unfortunately, while it may be "supported" platform, it's not *well*
> > supported. There's severe known issues running server under Windows
> > which have been unaddressed for a long time, eg
> > http://hub.qgis.org/issues/13293.
> >
> > I'm personally not aware of anyone using QGIS server under Windows in
> > a production environment.
> >
> >> The supplied information is all that we can find that describes the
> error.
> >>
> >> The Apache and QGIS error logs show nothing before the process crash.
> >>
> >> The QGIS Projects are all OK when they are used in QGIS Desktop: no
> crash
> >> occurs.
> >>
> >> The crashing has consistently occurred in both 2.14 LTR 32bit and 2.18.4
> >> 64bit.
> >> The crashing has stopped the application from going live.
> >>
> >> If anyone can point to some "standard" settings or things that need to
> be
> >> checked, please supply.
> >
> > My suggestion - either Alessandro or the team at Oslandia are the most
> > knowledgeable about QGIS server setup and operation. I'd engage them
> > for this project and sponsor fixes through them for any blocking
> > blocking bugs in the QGIS server operation on Windows.
>
> 3liz should also be in that list - sorry!
>


And Camp2Camp too.


-- 
Alessandro Pasotti
w3:   www.itopen.it
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

Re: [Qgis-user] QGIS Server Process Crash

[Nyall Dawson]

On 3 April 2017 at 08:48, Nyall Dawson  wrote:
> On 3 April 2017 at 08:29, Simon Greener  wrote:
>> The installation can only be on Microsoft Windows Server.
>>
>> AFAIK it is a supported platform.
>
> Unfortunately, while it may be "supported" platform, it's not *well*
> supported. There's severe known issues running server under Windows
> which have been unaddressed for a long time, eg
> http://hub.qgis.org/issues/13293.
>
> I'm personally not aware of anyone using QGIS server under Windows in
> a production environment.
>
>> The supplied information is all that we can find that describes the error.
>>
>> The Apache and QGIS error logs show nothing before the process crash.
>>
>> The QGIS Projects are all OK when they are used in QGIS Desktop: no crash
>> occurs.
>>
>> The crashing has consistently occurred in both 2.14 LTR 32bit and 2.18.4
>> 64bit.
>> The crashing has stopped the application from going live.
>>
>> If anyone can point to some "standard" settings or things that need to be
>> checked, please supply.
>
> My suggestion - either Alessandro or the team at Oslandia are the most
> knowledgeable about QGIS server setup and operation. I'd engage them
> for this project and sponsor fixes through them for any blocking
> blocking bugs in the QGIS server operation on Windows.

3liz should also be in that list - sorry!

Nyall
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

Re: [Qgis-user] QGIS Server Process Crash

[Nyall Dawson]

On 3 April 2017 at 08:29, Simon Greener  wrote:
> The installation can only be on Microsoft Windows Server.
>
> AFAIK it is a supported platform.

Unfortunately, while it may be "supported" platform, it's not *well*
supported. There's severe known issues running server under Windows
which have been unaddressed for a long time, eg
http://hub.qgis.org/issues/13293.

I'm personally not aware of anyone using QGIS server under Windows in
a production environment.

> The supplied information is all that we can find that describes the error.
>
> The Apache and QGIS error logs show nothing before the process crash.
>
> The QGIS Projects are all OK when they are used in QGIS Desktop: no crash
> occurs.
>
> The crashing has consistently occurred in both 2.14 LTR 32bit and 2.18.4
> 64bit.
> The crashing has stopped the application from going live.
>
> If anyone can point to some "standard" settings or things that need to be
> checked, please supply.

My suggestion - either Alessandro or the team at Oslandia are the most
knowledgeable about QGIS server setup and operation. I'd engage them
for this project and sponsor fixes through them for any blocking
blocking bugs in the QGIS server operation on Windows.

Nyall
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

Re: [Qgis-user] QGIS Server Process Crash

[Simon Greener]

The installation can only be on Microsoft Windows Server.

AFAIK it is a supported platform.

The supplied information is all that we can find that describes the error.

The Apache and QGIS error logs show nothing before the process crash.

The QGIS Projects are all OK when they are used in QGIS Desktop: no crash
occurs.

The crashing has consistently occurred in both 2.14 LTR 32bit and 2.18.4
64bit.
The crashing has stopped the application from going live.

If anyone can point to some "standard" settings or things that need to be
checked, please supply.

Regards
Simon



--
View this message in context: 
http://osgeo-org.1560.x6.nabble.com/QGIS-Server-Process-Crash-tp5314879p5315376.html
Sent from the QGIS - User mailing list archive at Nabble.com.
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

Re: [Qgis-user] QGIS Server Process Crash

[Alessandro Pasotti]

Hi,

I'm afraid the information you sent are not very useful to do any debugging.

AFAIK most of the server development work takes place on Linux (or Mac), if
you could reproduce the crash on Linux (or Mac) and file a bug report with
all information to reproduce it, your chances to have somebody look at it
would probably increase.

Sorry if this is not of great help.



On Sat, Apr 1, 2017 at 6:51 AM, Simon Greener 
wrote:

> Folks, if I have posted in the wrong place, please let me know.
>
> Should I delete this post and re-post it in the developer forum/discussion
> list?
>
> regards
> Simon
>
>
>
> --
> View this message in context: http://osgeo-org.1560.x6.
> nabble.com/QGIS-Server-Process-Crash-tp5314879p5315238.html
> Sent from the QGIS - User mailing list archive at Nabble.com.
> ___
> Qgis-user mailing list
> Qgis-user@lists.osgeo.org
> List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
> Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user
>



-- 
Alessandro Pasotti
w3:   www.itopen.it
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

Re: [Qgis-user] QGIS Server Process Crash

[Simon Greener]

Folks, if I have posted in the wrong place, please let me know.

Should I delete this post and re-post it in the developer forum/discussion
list?

regards
Simon



--
View this message in context: 
http://osgeo-org.1560.x6.nabble.com/QGIS-Server-Process-Crash-tp5314879p5315238.html
Sent from the QGIS - User mailing list archive at Nabble.com.
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user

[Qgis-user] QGIS Server Process Crash

[Simon Greener]

QGIS Serverites,

Currently running QGIS Server 2.18.3 64bit on Virtual Machine.

Windows Server 2012 R2 Standard.
Intel (R) Xeon (R) CPYU E5-2640 v4 @2.40GHa
Installed memory (RAM) 32GB
Total disk space 149.36GB

Previously we were running 2.14 LTS 32 bit.

We are trying to serve a number of project files. 
The source of the data is Oracle with some imagery.

Ever since testing commenced (over 6 months ago), we have not been able to
stabilize QGIS Server.
We have reviewed all our Oracle data and ensured that all QGIS settings
ensured fast access.

We continue to get processes failing, particularly as we add more than one
user to the system.
These process crashes kill the WMS data being returned to the client.

The Windows Application Event Logs show entries such as the following (most
common):

Faulting application name: qgis_mapserv.fcgi.exe, version: 0.0.0.0, time
stamp: 0x58b10ebf
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18340, time stamp:
0x57366075
Exception code: 0xc005
Fault offset: 0x8a5c
Faulting process id: 0xf0c
Faulting application start time: 0x01d2a80c716a80ed
Faulting application path: E:\OSGeo4W64\apps\qgis\bin\qgis_mapserv.fcgi.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 3413c7f7-1407-11e7-80d1-001dd8b71c06
Faulting package full name: 
Faulting package-relative application ID: 

Other Exception codes include:
Exception code: 0xc005  Fault offset: 0x0003c5f0
Exception code: 0xc005  Fault offset: 0x2930

We are tearing our hair out trying to work out why we cannot stabilize QGIS
Server.

Any help, pointers, coupled with much patience would be appreciated.

regards
Simon Greener
Tasmania
Australia



--
View this message in context: 
http://osgeo-org.1560.x6.nabble.com/QGIS-Server-Process-Crash-tp5314879.html
Sent from the QGIS - User mailing list archive at Nabble.com.
___
Qgis-user mailing list
Qgis-user@lists.osgeo.org
List info: https://lists.osgeo.org/mailman/listinfo/qgis-user
Unsubscribe: https://lists.osgeo.org/mailman/listinfo/qgis-user