Re: Re: Users all of a sudden have to download all email from server???
On Thu, Jul 13, 2000 at 03:47:30PM +0200, Anton Pirnat wrote: > had one customer with a smiliar thing.. no matter what mail servers > were using, it seems to be a Outlook related problem. As far we could > see this behaviour only causes if someone tries not to delete the > mails after reading them through Outlook. So sometimes Outlook gets > only the new one.. or even all again in one bunch. This never > happened with other mail clients. I narrowed it down to using LAST (deprecated) vs. UIDL (preferred). I belive Outlook tries to use LAST which qmail-pop3d does not support. Ben -- Ben Beuchler [EMAIL PROTECTED] MAILER-DAEMON (612) 321-9290 x101 Bitstream Underground www.bitstream.net
Re: Re: Users all of a sudden have to download all email from server???
had one customer with a smiliar thing.. no matter what mail servers were using, it seems to be a Outlook related problem. As far we could see this behaviour only causes if someone tries not to delete the mails after reading them through Outlook. So sometimes Outlook gets only the new one.. or even all again in one bunch. This never happened with other mail clients. Anton On Thu, 13 Jul 2000, Dave Sill wrote: > Date: Thu, 13 Jul 2000 09:41:08 -0400 (EDT) > To: [EMAIL PROTECTED] > From: Dave Sill <[EMAIL PROTECTED]> > Subject: Re: Users all of a sudden have to download all email from > server??? > > Dan Hill <[EMAIL PROTECTED]> wrote: > > >I have salesmen that connect to my server via dialup. They are using > >MS Outlook 97. Yes, I know its not very good, but does what we need it > >to do. > > > >I have their accounts setup to not delete their email from the > >server. > > How? > > >Now all of a sudden, they are downloading all of their e-mail, as if > >this was the first time they ever accessed their accounts from their > >boxes. I can't find anything fishy in log files other than their > >messages listed as New. Anyone have any ideas as to what might be > >happening? > > Insufficient data. What server are they accessing to retrieve their > mail? qmail-pop3d? Some other POP3 daemon? An IMAP daemon? > > -Dave >
Re: Users all of a sudden have to download all email from server???
On Thu, Jul 13, 2000 at 11:34:52AM -0400, Dan Hill wrote: > Dave Sill wrote: > > > Dan Hill <[EMAIL PROTECTED]> wrote: > > > > >I have salesmen that connect to my server via dialup. They are using > > >MS Outlook 97. Yes, I know its not very good, but does what we need it > > >to do. > > > > > >I have their accounts setup to not delete their email from the > > >server. > > > > How? > > In the internet setting within outlook, i have it set to leave messages on > the server. > > > > > > > >Now all of a sudden, they are downloading all of their e-mail, as if > > >this was the first time they ever accessed their accounts from their > > >boxes. I can't find anything fishy in log files other than their > > >messages listed as New. Anyone have any ideas as to what might be > > >happening? > > > > Insufficient data. What server are they accessing to retrieve their > > mail? qmail-pop3d? Some other POP3 daemon? An IMAP daemon? > > They are accessising via the pop3 server that is installed from the imap > rpm with the distro. > > The server has been up now for 8 months w/ not apparent errors. ~ 100 > users access this box. It is far from overloaded. Overloading does not have a bearing on the functionality... But to return to your question, only the client decides whether to re-read or delete messages. In the case of Outlook I suspect that it has lost track of the UIDL information that clients use to track which messages they have already retrieved. The UIDL that qmail-pop3d supplies is based on the filename of each mail. So unless that is changing each time, then it's entirely an issue with the client. I believe that the usual procedure for fixing that platform/client combination is: 1. Reinstall Outlook 2. Reinstall Windows 3. Reinstall hardware 4. Repeat as necessary Regards.
Re: Users all of a sudden have to download all email from server???
Dave Sill wrote: > Dan Hill <[EMAIL PROTECTED]> wrote: > > >I have salesmen that connect to my server via dialup. They are using > >MS Outlook 97. Yes, I know its not very good, but does what we need it > >to do. > > > >I have their accounts setup to not delete their email from the > >server. > > How? In the internet setting within outlook, i have it set to leave messages on the server. > > > >Now all of a sudden, they are downloading all of their e-mail, as if > >this was the first time they ever accessed their accounts from their > >boxes. I can't find anything fishy in log files other than their > >messages listed as New. Anyone have any ideas as to what might be > >happening? > > Insufficient data. What server are they accessing to retrieve their > mail? qmail-pop3d? Some other POP3 daemon? An IMAP daemon? They are accessising via the pop3 server that is installed from the imap rpm with the distro. The server has been up now for 8 months w/ not apparent errors. ~ 100 users access this box. It is far from overloaded. Dan
Re: Re: Users all of a sudden have to download all email from server???
had one customer with a smiliar thing.. no matter what mail servers were using, it seems to be a Outlook related problem. As far we could see this behaviour only causes if someone tries not to delete the mails after reading them through Outlook. So sometimes Outlook gets only the new one.. or even all again in one bunch. This never happened with other mail clients. Anton On Thu, 13 Jul 2000, Dave Sill wrote: > Date: Thu, 13 Jul 2000 09:41:08 -0400 (EDT) > To: [EMAIL PROTECTED] > From: Dave Sill <[EMAIL PROTECTED]> > Subject: Re: Users all of a sudden have to download all email from > server??? > > Dan Hill <[EMAIL PROTECTED]> wrote: > > >I have salesmen that connect to my server via dialup. They are using > >MS Outlook 97. Yes, I know its not very good, but does what we need it > >to do. > > > >I have their accounts setup to not delete their email from the > >server. > > How? > > >Now all of a sudden, they are downloading all of their e-mail, as if > >this was the first time they ever accessed their accounts from their > >boxes. I can't find anything fishy in log files other than their > >messages listed as New. Anyone have any ideas as to what might be > >happening? > > Insufficient data. What server are they accessing to retrieve their > mail? qmail-pop3d? Some other POP3 daemon? An IMAP daemon? > > -Dave >
Re: Users all of a sudden have to download all email from server???
Dan Hill <[EMAIL PROTECTED]> wrote: >I have salesmen that connect to my server via dialup. They are using >MS Outlook 97. Yes, I know its not very good, but does what we need it >to do. > >I have their accounts setup to not delete their email from the >server. How? >Now all of a sudden, they are downloading all of their e-mail, as if >this was the first time they ever accessed their accounts from their >boxes. I can't find anything fishy in log files other than their >messages listed as New. Anyone have any ideas as to what might be >happening? Insufficient data. What server are they accessing to retrieve their mail? qmail-pop3d? Some other POP3 daemon? An IMAP daemon? -Dave
