Thanks for taking the trouble to publicise things done well. Too often good 
service is taken for granted.

-----Original Message-----
From: Matthew Wastell <matt...@wastell.eu>
To: 'quantumowners@googlegroups.com' <quantumowners@googlegroups.com>
Sent: Sat, Jul 2, 2016 9:24 pm
Subject: [Quantum Owners] Adrian Flux



Just wanted to type up a quick note about Adrian Flux..  Well technically 
Bikesure, but that’s just one of their brand names.  I’ve seen the odd bad 
press about insurance brokers here before, so wanted to post a positive one.
 
Was about to go out on my quad the other day, when I realised my insurance cert 
had lapsed.  So bought a policy through them on-line.  All good
 
Next working day I got a note to give them a call, which I did, they pointed 
out I may have missed a mod (they had it insured the previous year and noticed 
the difference)… They changed the policy for me, no fee, no fuss.
 
A week later I realised that I did have insurance in place – it had in fact 
auto renewed, I’d just been daft and forgotten / not printed off the new cert.  
One call later and everything was cancelled and refunded 100%, again no fee or 
fuss.
 
Just wanted to mention this, as I used to insure my Quantum with them and also 
had previous good service.  The only negative I suppose is that I wished they’d 
notice that I had two policies on the same vehicle, however can’t blame them 
too much for me being stupid!
 
M
 
 

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