Re: [Quantum Owners] Adrian Flux...

2019-06-21 Thread kynastonp .
If it is illegal to insure a car more than once how does "marmalade"
insurance for a learner work?

On Fri, 21 Jun 2019 16:25 'Mark Jones' via Quantum Owners Group, <
quantumowners@googlegroups.com> wrote:

> I am not in this field of expertise, but I am pretty sure it is actually
> illegal to insure a car more than once at a time. Happy to be corrected if
> info is incorrect.
>
> Sent from my iPhone
>
> On 21 Jun 2019, at 01:49, Chris Young  wrote:
>
> I looked at cancelling my Q a while back after about 6months and was told
> I would get nothing back. I had paid upfront. The monthly payments in my
> mind have never been a kinda Pay as you go option, but something you have
> to pay in full. Apart from the rudeness, doesn't sound like anything
> unexpected going on
>
> I don't think there is anything stopping you having two policies on  car,
> except if you claim and they fight about who is going to pay etc and it
> turns into a nightmare.
>
> (from my mobile)
>
> On Thu, 20 Jun 2019, 23:28 Darren Siepka,  wrote:
>
>> This sounds like they use the finance house like I used to do with
>> certain clients when I was selling IT installs.
>> The finance house used to pay me in full on the day they signed up, then
>> the client paid the finance house and was nothing to do with me. Saved me
>> the headache of chasing a bad payer!
>> I suspect fluxes has been paid in full already and don't want to
>> reimburse the finance people!
>> Pretty poor show and very unprofessional !
>>
>> On Thu, 20 Jun 2019, 23:14 Susan and Martin Scott, <
>> susanandmar...@corringham99.free-online.co.uk> wrote:
>>
>>> May I ask why you want to cancel the policy with them and then move to
>>> another provider? (other than moving away from AF)
>>> I take this opportunity to add that I moved away from them when my
>>> renewal came a few years ago. They failed to provide agreed value paperwork
>>> after 3 months (despite them insisting I provided paperwork to them within
>>> 14 days... I provided it within 7 days). If Steve Kodz hadn't assisted I
>>> don't think it would ever have been resolved.
>>> Martin
>>>
>>> - Original Message -
>>> *From:* Niall McCracken 
>>> *To:* Quantum Owners Group 
>>> *Sent:* Thursday, June 20, 2019 7:43 PM
>>> *Subject:* [Quantum Owners] Adrian Flux...
>>>
>>> I have had an extremely unsavoury exchange with Adrian Flux today
>>> regarding cancelling my Quantum Insurance.
>>>
>>>  I'm trying to cancel 6 months through a policy and I'm paying for it
>>> monthly. They've told me that the only way I can cancel is by paying the
>>> entire remaining 6 months of the policy upfront. I argued that if they
>>> aren't providing a service they can't possibly charge for it. They reason
>>> this is because the policy and the payment for the policy are completely
>>> unconnected. The "credit agreement" is unconnected to the policy and simply
>>> has to be paid no matter what irrespective of what happens to the actual
>>> policy. This seems fairly insane to me. The extremely - extremely rude and
>>> aggressive person at Adrian Flux told me that it was explained when I took
>>> the policy out that I wasn't entitled to any refund; I said I didn't want
>>> any refund I just wanted to cancel the policy. She said this actually meant
>>> a refund from the total amount of credit I had taken out irrespective of
>>> what happens.
>>> She then, when not shouting over me tried to explain my consumer rights
>>> and advised "strongly" against complaining to the FSA or Ombudsman as it
>>> would be a "waste of time". Effectively this means I can't cancel the
>>> insurance on my Quantum, leaving it impossible for anyone else to insure it.
>>> I may be being a bit naïve here but I have never, ever, heard of a
>>> credit agreement for insurance operating in this way. Is it just me or does
>>> that sound completely bonkers?
>>>
>>> --
>>> --
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>>> IMPORTANT NOTE: All information presented herewith is provided on an "As
>>> Is" basis, without warranty or the implication thereof. Neither the Quantum
>>> Owners Club nor the individuals associated with the Quantum Owners Club or
>>> in the preparation of the above information shall have any liability to any
>>> person or entity with respect to liability, loss, or damage caused or
>>> alleged to be caused directly or indirectly by the instructions contained
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Re: [Quantum Owners] Adrian Flux...

2019-06-21 Thread rob hancock
Hi
So has the car actually been scrapped now!
Regards rob (QSC)

On Thu, 20 Jun 2019, 22:09 Niall McCracken, 
wrote:

> I have had an extremely unsavoury exchange with Adrian Flux today
> regarding cancelling my Quantum Insurance.
>
>  I'm trying to cancel 6 months through a policy and I'm paying for it
> monthly. They've told me that the only way I can cancel is by paying the
> entire remaining 6 months of the policy upfront. I argued that if they
> aren't providing a service they can't possibly charge for it. They reason
> this is because the policy and the payment for the policy are completely
> unconnected. The "credit agreement" is unconnected to the policy and simply
> has to be paid no matter what irrespective of what happens to the actual
> policy. This seems fairly insane to me. The extremely - extremely rude and
> aggressive person at Adrian Flux told me that it was explained when I took
> the policy out that I wasn't entitled to any refund; I said I didn't want
> any refund I just wanted to cancel the policy. She said this actually meant
> a refund from the total amount of credit I had taken out irrespective of
> what happens.
> She then, when not shouting over me tried to explain my consumer rights
> and advised "strongly" against complaining to the FSA or Ombudsman as it
> would be a "waste of time". Effectively this means I can't cancel the
> insurance on my Quantum, leaving it impossible for anyone else to insure it.
> I may be being a bit naïve here but I have never, ever, heard of a credit
> agreement for insurance operating in this way. Is it just me or does that
> sound completely bonkers?
>
> --
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> You received this message because you are subscribed to the Google Groups
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>
> IMPORTANT NOTE: All information presented herewith is provided on an "As
> Is" basis, without warranty or the implication thereof. Neither the Quantum
> Owners Club nor the individuals associated with the Quantum Owners Club or
> in the preparation of the above information shall have any liability to any
> person or entity with respect to liability, loss, or damage caused or
> alleged to be caused directly or indirectly by the instructions contained
> within this or related message(s).
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> 
> .
> For more options, visit https://groups.google.com/d/optout.
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Re: [Quantum Owners] Re: Adrian Flux...

2019-06-21 Thread Matthew Wastell
It certainly feels punitive, but if it’s in the contract. it’s why I always 
read contracts and never had PPI ;-)

M



On 21 Jun 2019, at 18:48, Niall McCracken 
mailto:niallmccrac...@gmail.com>> wrote:

Hi all

Thanks for all the comments - just to clarify I've had to scrap the quantum 
following it's MOT. I've got no intention of insuring it twice.

I know my way around policy documents and it is indeed in the terms of the 
credit agreement on page 927 paragraph 97 subsection 18 (or whatever!), I was 
just wondering whether this is yet another example of Adrian Flux ripping 
people off and providing a poor service or whether or not I'd been misinformed 
at point of sale. It seems like a lovely mix of both.

However, we're talking a grand total of £61 so it's not the end of the world, 
it just seems like a fairly nefarious tactic to me, and certainly not one I've 
ever experienced before (and I've had lots of cars over the years)

Niall

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Re: [Quantum Owners] Re: Adrian Flux...

2019-06-21 Thread Susan and Martin Scott
Have you already scrapped it - someone may want to rescue it!
Martin
  - Original Message - 
  From: Niall McCracken 
  To: Quantum Owners Group 
  Sent: Friday, June 21, 2019 6:37 PM
  Subject: [Quantum Owners] Re: Adrian Flux...


  Hi all


  Thanks for all the comments - just to clarify I've had to scrap the quantum 
following it's MOT. I've got no intention of insuring it twice.


  I know my way around policy documents and it is indeed in the terms of the 
credit agreement on page 927 paragraph 97 subsection 18 (or whatever!), I was 
just wondering whether this is yet another example of Adrian Flux ripping 
people off and providing a poor service or whether or not I'd been misinformed 
at point of sale. It seems like a lovely mix of both.


  However, we're talking a grand total of £61 so it's not the end of the world, 
it just seems like a fairly nefarious tactic to me, and certainly not one I've 
ever experienced before (and I've had lots of cars over the years)


  Niall

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[Quantum Owners] Re: Adrian Flux...

2019-06-21 Thread Niall McCracken
Hi all

Thanks for all the comments - just to clarify I've had to scrap the quantum 
following it's MOT. I've got no intention of insuring it twice.

I know my way around policy documents and it is indeed in the terms of the 
credit agreement on page 927 paragraph 97 subsection 18 (or whatever!), I 
was just wondering whether this is yet another example of Adrian Flux 
ripping people off and providing a poor service or whether or not I'd been 
misinformed at point of sale. It seems like a lovely mix of both.

However, we're talking a grand total of £61 so it's not the end of the 
world, it just seems like a fairly nefarious tactic to me, and certainly 
not one I've ever experienced before (and I've had lots of cars over the 
years)

Niall

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Club nor the individuals associated with the Quantum Owners Club or in the 
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Re: [Quantum Owners] Re: Charging 2+2 query

2019-06-21 Thread Ian Harrison
Yep, that would do it.

Ian

On Fri, 21 Jun 2019 at 16:25, Frank Williams  wrote:

> the light issue is caused by a blown diode in the alternator causing the
> light to stay on and slowly draining the battery
> just thought peoplw might like to know
>
> On Saturday, March 23, 2019 at 7:49:28 PM UTC-3, Jamest142 wrote:
>>
>> Hiya folks
>>
>> Just a quick update, and thanks for the further suggestions.  I have
>> fitted the new alternator, and all is now well with Q2-002.
>> Hopefully get a refund on the faulty unit - still just under the 12
>> months warranty.
>>
>>>
>>> Best regards
>>> James T
>>> Q2-002
>>> www.bostin.photography
>>>
>> --
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> Owners Club nor the individuals associated with the Quantum Owners Club or
> in the preparation of the above information shall have any liability to any
> person or entity with respect to liability, loss, or damage caused or
> alleged to be caused directly or indirectly by the instructions contained
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Re: [Quantum Owners] Adrian Flux...

2019-06-21 Thread Chris Young
I had a quick google as we are digressing !

It would seem that one insurance comp wont do it twice, but you can from 2
different. Seems to happen alot at start of new policy time.

https://www.admiral.com/magazine/guides/car-insurance/why-you-shouldnt-double-insurance-cover


 has

" Can you insure a car twice?
It's certainly not impossible, and it's not illegal, but that doesn't mean
that you should choose to do it.

In fact, doubling up on your insurance is not only potentially costly but
it could cause real problems should you ever need to make a claim.

Contribution clauses mean that both insurers would be in contact with each
other to see how much they each need to put towards your pay-out, and
there's no guarantee that they will agree. Such cases can delay your claim
significantly, causing you an entirely unnecessary and avoidable headache.

Making a claim from two insurers can push up the price of your renewal
significantly, as well as seeing you lose your no-claims bonus across both
providers. It's also worth remembering that you can't claim for a full
amount from multiple insurers, as that's fraud.

One claim is all you can make, so why make it complicated by involving
multiple different companies?  "

On Fri, 21 Jun 2019 at 16:25, 'Mark Jones' via Quantum Owners Group <
quantumowners@googlegroups.com> wrote:

> I am not in this field of expertise, but I am pretty sure it is actually
> illegal to insure a car more than once at a time. Happy to be corrected if
> info is incorrect.
>
> Sent from my iPhone
>
> On 21 Jun 2019, at 01:49, Chris Young  wrote:
>
> I looked at cancelling my Q a while back after about 6months and was told
> I would get nothing back. I had paid upfront. The monthly payments in my
> mind have never been a kinda Pay as you go option, but something you have
> to pay in full. Apart from the rudeness, doesn't sound like anything
> unexpected going on
>
> I don't think there is anything stopping you having two policies on  car,
> except if you claim and they fight about who is going to pay etc and it
> turns into a nightmare.
>
> (from my mobile)
>
> On Thu, 20 Jun 2019, 23:28 Darren Siepka,  wrote:
>
>> This sounds like they use the finance house like I used to do with
>> certain clients when I was selling IT installs.
>> The finance house used to pay me in full on the day they signed up, then
>> the client paid the finance house and was nothing to do with me. Saved me
>> the headache of chasing a bad payer!
>> I suspect fluxes has been paid in full already and don't want to
>> reimburse the finance people!
>> Pretty poor show and very unprofessional !
>>
>> On Thu, 20 Jun 2019, 23:14 Susan and Martin Scott, <
>> susanandmar...@corringham99.free-online.co.uk> wrote:
>>
>>> May I ask why you want to cancel the policy with them and then move to
>>> another provider? (other than moving away from AF)
>>> I take this opportunity to add that I moved away from them when my
>>> renewal came a few years ago. They failed to provide agreed value paperwork
>>> after 3 months (despite them insisting I provided paperwork to them within
>>> 14 days... I provided it within 7 days). If Steve Kodz hadn't assisted I
>>> don't think it would ever have been resolved.
>>> Martin
>>>
>>> - Original Message -
>>> *From:* Niall McCracken 
>>> *To:* Quantum Owners Group 
>>> *Sent:* Thursday, June 20, 2019 7:43 PM
>>> *Subject:* [Quantum Owners] Adrian Flux...
>>>
>>> I have had an extremely unsavoury exchange with Adrian Flux today
>>> regarding cancelling my Quantum Insurance.
>>>
>>>  I'm trying to cancel 6 months through a policy and I'm paying for it
>>> monthly. They've told me that the only way I can cancel is by paying the
>>> entire remaining 6 months of the policy upfront. I argued that if they
>>> aren't providing a service they can't possibly charge for it. They reason
>>> this is because the policy and the payment for the policy are completely
>>> unconnected. The "credit agreement" is unconnected to the policy and simply
>>> has to be paid no matter what irrespective of what happens to the actual
>>> policy. This seems fairly insane to me. The extremely - extremely rude and
>>> aggressive person at Adrian Flux told me that it was explained when I took
>>> the policy out that I wasn't entitled to any refund; I said I didn't want
>>> any refund I just wanted to cancel the policy. She said this actually meant
>>> a refund from the total amount of credit I had taken out irrespective of
>>> what happens.
>>> She then, when not shouting over me tried to explain my consumer rights
>>> and advised "strongly" against complaining to the FSA or Ombudsman as it
>>> would be a "waste of time". Effectively this means I can't cancel the
>>> insurance on my Quantum, leaving it impossible for anyone else to insure it.
>>> I may be being a bit naïve here but I have never, ever, heard of a
>>> credit agreement for insurance operating in this way. Is it just me or does
>>> that sound completely 

Re: [Quantum Owners] Adrian Flux...

2019-06-21 Thread 'Mark Jones' via Quantum Owners Group
I am not in this field of expertise, but I am pretty sure it is actually 
illegal to insure a car more than once at a time. Happy to be corrected if info 
is incorrect.

Sent from my iPhone

> On 21 Jun 2019, at 01:49, Chris Young  wrote:
> 
> I looked at cancelling my Q a while back after about 6months and was told I 
> would get nothing back. I had paid upfront. The monthly payments in my mind 
> have never been a kinda Pay as you go option, but something you have to pay 
> in full. Apart from the rudeness, doesn't sound like anything unexpected 
> going on 
> 
> I don't think there is anything stopping you having two policies on  car,  
> except if you claim and they fight about who is going to pay etc and it turns 
> into a nightmare.
> 
> (from my mobile)
> 
>> On Thu, 20 Jun 2019, 23:28 Darren Siepka,  wrote:
>> This sounds like they use the finance house like I used to do with certain 
>> clients when I was selling IT installs.
>> The finance house used to pay me in full on the day they signed up, then the 
>> client paid the finance house and was nothing to do with me. Saved me the 
>> headache of chasing a bad payer!
>> I suspect fluxes has been paid in full already and don't want to reimburse 
>> the finance people!
>> Pretty poor show and very unprofessional !
>> 
>>> On Thu, 20 Jun 2019, 23:14 Susan and Martin Scott, 
>>>  wrote:
>>> May I ask why you want to cancel the policy with them and then move to 
>>> another provider? (other than moving away from AF)
>>> I take this opportunity to add that I moved away from them when my renewal 
>>> came a few years ago. They failed to provide agreed value paperwork after 3 
>>> months (despite them insisting I provided paperwork to them within 14 
>>> days... I provided it within 7 days). If Steve Kodz hadn't assisted I don't 
>>> think it would ever have been resolved.
>>> Martin
>>> - Original Message -
>>> From: Niall McCracken
>>> To: Quantum Owners Group
>>> Sent: Thursday, June 20, 2019 7:43 PM
>>> Subject: [Quantum Owners] Adrian Flux...
>>> 
>>> I have had an extremely unsavoury exchange with Adrian Flux today regarding 
>>> cancelling my Quantum Insurance.
>>> 
>>>  I'm trying to cancel 6 months through a policy and I'm paying for it 
>>> monthly. They've told me that the only way I can cancel is by paying the 
>>> entire remaining 6 months of the policy upfront. I argued that if they 
>>> aren't providing a service they can't possibly charge for it. They reason 
>>> this is because the policy and the payment for the policy are completely 
>>> unconnected. The "credit agreement" is unconnected to the policy and simply 
>>> has to be paid no matter what irrespective of what happens to the actual 
>>> policy. This seems fairly insane to me. The extremely - extremely rude and 
>>> aggressive person at Adrian Flux told me that it was explained when I took 
>>> the policy out that Iwasn't entitled to any refund; I said I didn't 
>>> want any refund I just wanted to cancel the policy. She said this actually 
>>> meant a refund from the total amount of credit I had taken out irrespective 
>>> of what happens. 
>>> She then, when not shouting over me tried to explain my consumer rights and 
>>> advised "strongly" against complaining to the FSA or Ombudsman as it would 
>>> be a "waste of time". Effectively this means I can't cancel the insurance 
>>> on my Quantum, leaving it impossible for anyone else to insure it.
>>> I may be being a bit naïve here but I have never, ever, heard of a credit 
>>> agreement for insurance operating in this way. Is it just me or does that 
>>> sound completely bonkers?
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[Quantum Owners] Re: Charging 2+2 query

2019-06-21 Thread Frank Williams
the light issue is caused by a blown diode in the alternator causing the 
light to stay on and slowly draining the battery 
just thought peoplw might like to know  

On Saturday, March 23, 2019 at 7:49:28 PM UTC-3, Jamest142 wrote:
>
> Hiya folks
>
> Just a quick update, and thanks for the further suggestions.  I have 
> fitted the new alternator, and all is now well with Q2-002.
> Hopefully get a refund on the faulty unit - still just under the 12 months 
> warranty.
>
>>
>> Best regards
>> James T
>> Q2-002
>> www.bostin.photography
>>
>

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