Re: [SlimDevices: Radio] Squeezebox Radio Accessory Pack
iPhone;537697 Wrote: Just exactly how were you 'scammed'? Was your credit card charged and you never received what you paid for? I highly doubt it. The battery pack is out of stock. If you pre-ordered one or were allowed to order even while out of stock, when the batteries are available, it will be shipped. Which again means you have not been Scammed! How about growing up and not using inflamatory, misleading, and out right false terms! YOU HAVE NOT BEEN SCAMMED Of all I said you decide to focus on one sentence, which you misrepresented btw. Since you were intent on taking what I said out of context ultra literal let me help you out. I said I was starting to feel scammed. I then went on to explain that after ordering a product with a set date of release that now no one at the company can apparently even estimate when it will be in stock. A stated product on a stated date becomes no ideal and out of date website info seems suspicious (almost like a scam). Now you stated Was your credit card charged and you never received what you paid for? I highly doubt it. - Obviously you are clueless because they do place a Hold on whatever card you supply. AND if you use a Debit card, many times the issuing company will process the HOLD as a transaction. So Mr. Bank of America stick to what you know, not speculation (I Highly doubt it.). BUT the entire point of my post was the AWFUL customer service. A tech company can't keep the website up to date they can't tell you even estimated dates they can't inform their customers (who have made numerous Logitech purchases) about what is going on ... NOT professional. How about this: instead of being the Logitech schill just stick to playing with all those toys you list, like a little kid. But of course we are the ones that need to grow up. -- ldmmlongs ldmmlongs's Profile: http://forums.slimdevices.com/member.php?userid=37605 View this thread: http://forums.slimdevices.com/showthread.php?t=77459 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
[SlimDevices: Radio] Squeezebox Radio Accessory Pack
After reading MickeyG's post from the 2nd of March then calling today to inquire about the status of my order for a Squeezebox Radio Accessory Pack I am starting to feel like I have been scammed. MickeyG's post said I can promise to do what I can to make them available as soon as possible on March 2. For a while the website said Logitech's Squeezebox Radio Accessory Pack will be available on April 12 (this past Monday). Today, April 16, when I called a customer service representative she said they didn't know when they would be available. She went on to say that even the whare-house didn't know when I asked who would know even an estimate. All this while the website STILL says it is available on the 12 (4 days ago). Vague, uninformed, and inaccurate information = AWFUL Customer service suspicious Wish someone could provide some information on what is going on when those customers who have ALREADY ordered the product can get a decent idea of when to possible expect the product. Sincerely, A frustrated suspicious customer -- ldmmlongs ldmmlongs's Profile: http://forums.slimdevices.com/member.php?userid=37605 View this thread: http://forums.slimdevices.com/showthread.php?t=77459 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Squeezebox Radio Accessory Pack
Yes I have. No as long ago as your February order (which is almost unbelieveable for a major corporation like Logitech). I have read some other threads about this since my post it's almost like a 'mom pop' company. No stock, no estimated dates, no idea of when might be a possibility. The customer rep I spoke to this afternoon was super nice but she was clueless on when it would be available, when the web site would give correct info, or even who to talk to about getting a estimated date. Extraordinarily unprofessional in keeping customers informed. -- ldmmlongs ldmmlongs's Profile: http://forums.slimdevices.com/member.php?userid=37605 View this thread: http://forums.slimdevices.com/showthread.php?t=77459 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
