Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
i got the squeezebox radio yesterday and so far this morning it keeps rebooting and when i attempt to make a menu choice it freezes the unit is brand new also i downloaded the newest firmware and the server softwarre as well -- KTMCDO KTMCDO's Profile: http://forums.slimdevices.com/member.php?userid=36657 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
snip According to Diagnostics mysqueezebox.com has an IP and mysqueezebox.com registration is Registered. Plus I can control my radio from mysqueezebox.com. But for some reason I can't access Intenet Radio - Music, Favorites, my ShoutCast/DI.fm apps, or Settings Advanced Squeezebox Information. Just get that spinning circle that spins forever. snip I had this same exact problem: 1. Turn Radio on 2. Tune to a radio station and listen 3. Some brief period of time later I try to change to a different radio station 4. I then get spinning circle forever. 5. If log in to mySB.com I can remotely control my radio just fine. 6. The only thing to get back control of the radio is to power off/on. My router is a Netgear which is set by default to proxy for DNS requests (i.e. the SB Radio receives the Netgear's router address as the DNS Server instead of a specfic IP address for a real DNS server) I changed the router to have an explicit DNS server address and the problem is gone. It's been working with no issue for 2 days now. There is a good tool from Steve Gibson to find the fastest DNS server near you which I used to find my closest DNS server. http://www.grc.com/dns/benchmark.htm -- Jim Pisano Jim Pisano's Profile: http://forums.slimdevices.com/member.php?userid=35052 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
jacinf;512774 Wrote: Any update at all or is there anything I can look at as far as logs are concerned? If I want to listen to Pandora after listening to Sirius I have to shut it off and reboot it to get it to work, otherwise I get nothing but the spinning wheel. Is anybody else seeing this? System? OS? Network configuration? Player connected to SBS or MySB? If you go to any other stream after using Sirius (like Internet Radio Staff Picks) does it do the same thing? Or just when you try Pandora? -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
toby10;512860 Wrote: System? OS? Network configuration? Player connected to SBS or MySB? If you go to any other stream after using Sirius (like Internet Radio Staff Picks) does it do the same thing? Or just when you try Pandora? Slingbox Radio 7.4.1 r7915 Connected via WiFi to D-Link DIR-615 Configured via DHCP Connected to MySB This happens when going to any stream. -- jacinf jacinf's Profile: http://forums.slimdevices.com/member.php?userid=36141 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
jacinf;512923 Wrote: Slingbox Radio 7.4.1 r7915 Connected via WiFi to D-Link DIR-615 Configured via DHCP Connected to MySB This happens when going to any stream. So your player is a Slingbox? The TV streaming device? -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
My bad.. I meant Squeezebox Radio, not Slingbox. I do have one of those but its not part of this equation. -- jacinf jacinf's Profile: http://forums.slimdevices.com/member.php?userid=36141 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
Any update at all or is there anything I can look at as far as logs are concerned? If I want to listen to Pandora after listening to Sirius I have to shut it off and reboot it to get it to work, otherwise I get nothing but the spinning wheel. Is anybody else seeing this? -- jacinf jacinf's Profile: http://forums.slimdevices.com/member.php?userid=36141 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
Is there an update to this? I just got my Squeezebox Radio and am using it only to listen to Sirius (mainly to wake up to Howard). I am seeing the issue of the spinning wheel pretty damn often. When I try to select a menu item I just get the spinning wheel until I reboot. It will go away for a while but then after a little bit it comes back. The other symptom is getting more information on a playing track while display the empty black box. Are there some ports I can open up on the router? It's a kind of old school D-Link DIR-615. -- jacinf jacinf's Profile: http://forums.slimdevices.com/member.php?userid=36141 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
Greetings to all: I am in Chicago and experiencing the same problem that others are encountering. I am not running the server software and am connected wirelessly through my router. If my computer is off, I cannot access anything on the SB Radio other than the time. With my computer on, I am able to access just one or two of my presets, but even this is problematic. I suppose that mysqueezebox. com is the culprit. I will try rebooting my router, but I doubt this will solve the problem. I will be watching this forum in hopes that instructions regarding a fix will be listed soon. -- loonlistener loonlistener's Profile: http://forums.slimdevices.com/member.php?userid=33875 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
[SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
Got my SB Radio yesterday, downloaded the latest firmware (7.4.1 r7915,
hardware version 5), and proceeded to spend hours dealing with what
looks like software glitches. They include:
- Could not enter my email address to access my SB account. I would
enter the 20 characters then select '' but nothing would happen. I
turned off/on and reentered several times but had no luck. Finally it
worked, not sure why, but I ended up creating a new account with my work
email which isn't ideal but heck if I'm going to spend another hour
going through that exercise again.
- Can't access 'Internet Radio': when I select it in the menu and press
the big button nothing happens, just a beep. If I reboot it works but
then stops working again after a while.
- Can't access 'My Music': same as above.
- Can't access 'Favorites': when I select it in the menu and press the
big button I get the spinning circle ('thinking') icon that stays there
forever. If I reboot it works but then stops working again after a
while.
- When I press 'More' when listening to an internet radio station a
window opens up with information, but after the radio's been on for a
bit the window will pop up empty. If I reboot it works but then stops
working again after a while.
I do not have the server software on my machine nor do I want to
install it - I just want to listen to internet radio from my garage.
Hopefully someone can help me out here, otherwise this Radio's going
back to Amazon with a negative review.
Thanks
--
vitamindimo
vitamindimo's Profile: http://forums.slimdevices.com/member.php?userid=34586
View this thread: http://forums.slimdevices.com/showthread.php?t=71936
___
Radio mailing list
Radio@lists.slimdevices.com
http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
- Radio resets: My radio stopped in the middle of listening to DI.fm and rebooted itself, said it was a 'system error'. Thanks -- vitamindimo vitamindimo's Profile: http://forums.slimdevices.com/member.php?userid=34586 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
- Could not enter my email address to access my SB account. I would enter the 20 characters then select '' but nothing would happen. I turned off/on and reentered several times but had no luck. Finally it worked, not sure why, but I ended up creating a new account with my work email which isn't ideal but heck if I'm going to spend another hour going through that exercise again. Many beta testers complained about the need for an internet connection and a working MySB.com server in order to set up a Radio/Touch player. Okay, so Radio is being marketted as an internet radio player, so the need for an internet connection may be less of a concern than for Touch, but even so, it shouldn't be necessary to have a MySB.com account to access most internet radio streams. I also think that there's no way to change MySB.com account, other than a factory reset of the Radio and going through setup again. Did it download a new firmware when you initially connected it? Do you know what version you have? Depending on the fw version, the device could be accessing a different server for MySB.com (i.e. using a test server). Otherwise it could be that MySB.com was down for a while. - Can't access 'Internet Radio' Sounds like it hasn't got a MySB.com account registration after all. If you navigate to Settings Advanced Diagnostics, you can tell if you have a mysqueezebox.com registration, and you can find the IP address of the MySB.com server. You can also try Settings Advanced Networking, and see if you have an option to switch to Mysqueezebox.com. - Can't access 'My Music' Maybe it can't find your network. Are you using Wireless? Setup doesn't care about local music. The first time you try to use My Music it will search for a local music source to connect to. - Can't access 'Favorites' Favorites depends on what music source you are connected to. Of course, you are never quite sure what source you are connected to (and it sounds like you aren't connected to any). i.e. if you were on MySB.com, you would have MySB.com favorites (and initially there wouldn't be any). If you had connected to a local source, you would have your SBS favorites. When I press 'More' when listening to an internet radio station a window opens up with information, but after the radio's been on for a bit the window will pop up empty. If I reboot it works but then stops working again after a while. I've noticed this recently too. Something wrong with internet radio information display. Alternatively, sometimes I just get a URN for the radio station (on classic players). I do not have the server software on my machine nor do I want to install it - I just want to listen to internet radio from my garage. That explains why you can't access My Music. My Music means Squeezebox Server (i.e. the server software). Confusing isn't it, because in your case, you probably consider Mysqueezebox.com to be My Music. Hopefully someone can help me out here, otherwise this Radio's going back to Amazon with a negative review. I'm sure you can eventually get what you need from the device - it is good and worth keeping. However, the setup and access isn't as easy to understand as previous devices (in my opinion, it's got more complicated). Phil ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
Thanks Phil, see below... Philip Meyer;490091 Wrote: Did it download a new firmware when you initially connected it? Do you know what version you have? Depending on the fw version, the device could be accessing a different server for MySB.com (i.e. using a test server). It did download the firmware, 7.4.1 r7915 Philip Meyer;490091 Wrote: - Can't access 'Internet Radio'[/color] Sounds like it hasn't got a MySB.com account registration after all. If you navigate to Settings Advanced Diagnostics, you can tell if you have a mysqueezebox.com registration, and you can find the IP address of the MySB.com server. You can also try Settings Advanced Networking, and see if you have an option to switch to Mysqueezebox.com. According to Diagnostics mysqueezebox.com has an IP and mysqueezebox.com registration is Registered. Plus I can control my radio from mysqueezebox.com. But for some reason I can't access Intenet Radio - Music, Favorites, my ShoutCast/DI.fm apps, or Settings Advanced Squeezebox Information. Just get that spinning circle that spins forever. I also can't see a switch to Mysqueezebox.com in Settings Advanced Networking. Maybe it's my network? I'm not a network guru. Obviously the radio's connected to the internet, I can listen to my presets and I can control the radio from mysb.com, but after a few minutes of use it seems the radio can't reach out to the mysb.com server? Just throwing ideas out there... Thanks -- vitamindimo vitamindimo's Profile: http://forums.slimdevices.com/member.php?userid=34586 View this thread: http://forums.slimdevices.com/showthread.php?t=71936 ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...
I also can't see a switch to Mysqueezebox.com in Settings Advanced Networking. I think that means that it is currently connected to Mysqueezebox.com (or you haven't got an account, but it seems like you did register an account). ___ Radio mailing list Radio@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/radio
