Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-28 Thread Michael Herger

Would it possible to run the cronjob automatically if it was done not so
often ? Can the crashes be it starting anew before the previus one is
done and maybe you should do the EU server after the US server is done .

Can not the resulting data be shared so you actually don't have to run
this twice ?


Thanks for the reminder - need to ping the powers again.

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-28 Thread Mnyb

Would it possible to run the cronjob automatically if it was done not so
often ? Can the crashes be it starting anew before the previus one is
done and maybe you should do the EU server after the US server is done .

Can not the resulting data be shared so you actually don't have to run
this twice ?




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
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server HP proliant micro server N36L with ClearOS Linux

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-28 Thread Mnyb

Is it time for an update ?, see some complains in one of the bugs ?
17939 .

Plugin is still working fine for me . In EU any one in us care try a
song or two .

The recent additions list seems to have inflated dates bands post their
concerts in the future to appear at the top ?




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(in storage SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

http://people.xiph.org/~xiphmont/demo/neil-young.html

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-23 Thread Michael Herger

It works again for now .


Good. Thanks!

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-23 Thread Mnyb

mherger wrote: 
> > Not completely uncivilised re internet connection , ill try again when
> i
> > get home . If it works for gary it should probably work for me
> 
> Working in the US, but not in EU: that at least is promising. I only run
> the update in the US... Kicked it off in EU now, too. Expect things
> working... in a day :-)

It works again for now .




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
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sub.
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Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
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server HP proliant micro server N36L with ClearOS Linux

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-18 Thread Michael Herger
 
> Not completely uncivilised re internet connection , ill try again when i
> get home . If it works for gary it should probably work for me

Working in the US, but not in EU: that at least is promising. I only run the 
update in the US... Kicked it off in EU now, too. Expect things working... in a 
day :-)
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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-18 Thread Mnyb

mherger wrote: 
> > Dang it still does not work at all least not in 7.9 ? Sorry about all
> > your effort .
> 
> Oh... where in the world are you? US or EU? I think that data isn't
> replicated (which, considering the length of the process, probably would
> be a good idea...)

Sweden ?

Not completely uncivilised re internet connection , ill try again when i
get home . If it works for gary it should probably work for me




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(in storage SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-18 Thread garym

mherger wrote: 
> > Dang it still does not work at all least not in 7.9 ? Sorry about all
> > your effort .
> 
> Oh... where in the world are you? US or EU? I think that data isn't
> replicated (which, considering the length of the process, probably would
> be a good idea...)

Just tested. I'm in the US.  I get what seems to be a complete artist
listing and can scroll just fine. I selected Grateful Dead, and get a
listing by year, then select year, scroll through concerts, pick one, it
loads up and I'm playing one now via my Squeezebox and LMS 7.8.



*Location 1:* VortexBox 4TB (2.2) > LMS 7.8 > Transporter, Touch, Boom,
Radio w/Battery (all ethernet except Radio)
*Location 2:* VBA 3TB (2.2) > LMS 7.8 > Touch > Benchmark DAC I, Boom,
Radio w/Battery (all ethernet except Radio)
*Office:* Win7(64) > LMS 7.8 > Squeezelite
*Spares:* VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
*Controllers:* iPhone4S & iPad2 (iPeng7 & Squeezepad), CONTROLLER, or
SqueezePlay 7.8 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Streaming - Spotify

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-18 Thread Michael Herger
> Dang it still does not work at all least not in 7.9 ? Sorry about all
> your effort .

Oh... where in the world are you? US or EU? I think that data isn't replicated 
(which, considering the length of the process, probably would be a good idea...)
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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-17 Thread Mnyb

mherger wrote: 
> > Now it's rather fully dysfunctional since a very very long time , and
> > swept under the rug . No attention .
> 
> Would you say it's better now? The data import has finished after 
> >>24h... A daily update probably is not feasible :-)
> 
> -- 
> 
> Michael

Dang it still does not work at all least not in 7.9 ? Sorry about all
your effort .

Pressing Artist only gets you here
http://www.mysqueezebox.com/api/lma/v1/opml/artists

another example

http://www.mysqueezebox.com/api/lma/v1/opml/recent

etc

Putting recent additions in a browser yeilds this 

This XML file does not appear to have any style information associated
with it. The document tree is shown below.











Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(in storage SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

http://people.xiph.org/~xiphmont/demo/neil-young.html

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-17 Thread Mnyb

mherger wrote: 
> > Now it's rather fully dysfunctional since a very very long time , and
> > swept under the rug . No attention .
> 
> Would you say it's better now? The data import has finished after 
> >>24h... A daily update probably is not feasible :-)
> 
> -- 
> 
> Michael

I try when i get home :) yeah ! But if you find the mechanism by which
works horrible to suport given limited time and resources , just kill it
.

Lets hope more frequent updates does not take 30 hours , it aould be
insane if it where not incremental in some way ?




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(in storage SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

http://people.xiph.org/~xiphmont/demo/neil-young.html

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-17 Thread Michael Herger

Now it's rather fully dysfunctional since a very very long time , and
swept under the rug . No attention .


Would you say it's better now? The data import has finished after 
>>24h... A daily update probably is not feasible :-)


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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-16 Thread Michael Herger

Ok that explains a lot , if this is unfeasable in the long run just let
us know about it .


Still going... must be close to 24h and at about 90%...

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-15 Thread garym

Mnyb wrote: 
>  :) LMA has a lot of gratefull dead shows for some reason ?

If you have to ask, you wouldn't understand. :D (from a person who has
730 live Grateful Dead shows in my personal libraryit's a disease!) 
:p



*Location 1:* VortexBox 4TB (2.2) > LMS 7.8 > Transporter, Touch, Boom,
Radio w/Battery (all ethernet except Radio)
*Location 2:* VBA 3TB (2.2) > LMS 7.8 > Touch > Benchmark DAC I, Boom,
Radio w/Battery (all ethernet except Radio)
*Office:* Win7(64) > LMS 7.8 > Squeezelite
*Spares:* VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
*Controllers:* iPhone4S & iPad2 (iPeng7 & Squeezepad), CONTROLLER, or
SqueezePlay 7.8 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Streaming - Spotify

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-15 Thread Mnyb

mherger wrote: 
> > Now it's rather fully dysfunctional since a very very long time , and
> > swept under the rug . No attention .
> 
> Heh... I never fully understood how it was working. There's no real API
> 
> we're using, but some cron job should be updating the data regularly. 
> Unfortunately it seems this job never was/is run... I now kicked it off
> 
> manually - just to realise why it might have been removed from cron at 
> some point: it takes hours to finish. It might even take more than a 
> day. I'll let you know when it's done.
> 
> -- 
> 
> Michael

Ok that explains a lot , if this is unfeasable in the long run just let
us know about it .

I used to on rare occasions listen to some live shows, but it's not used
very often at all .

If we have any deadheads on the fora they may once again enjoy >1000
versions of the same song :) LMA has a lot of gratefull dead shows for
some reason ?




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(in storage SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

http://people.xiph.org/~xiphmont/demo/neil-young.html

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-15 Thread Michael Herger

Now it's rather fully dysfunctional since a very very long time , and
swept under the rug . No attention .


Heh... I never fully understood how it was working. There's no real API 
we're using, but some cron job should be updating the data regularly. 
Unfortunately it seems this job never was/is run... I now kicked it off 
manually - just to realise why it might have been removed from cron at 
some point: it takes hours to finish. It might even take more than a 
day. I'll let you know when it's done.


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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2014-04-11 Thread Mnyb

garym wrote: 
> agree with posting this over there.  and I wish this worked too. I like
> the LMA source. But as far as I can remember, the LMA app *never* showed
> all the many sources at LMA (or any easy way to distinguish, for
> example, which of the 17 versions of a Grateful Dead show I wanted to
> listen to. So it was never actually a fully functioning app. But would
> be nice to have back in some form.

Now it's rather fully dysfunctional since a very very long time , and
swept under the rug . No attention .

Maybe some kind of triage is needed .

Restore the app or simple kill it for good ? 

It may be "unsupportable" for any kind of reason we don't know about ?
Horrible ever shifting API . legal reasons LMA itself ? Is this app even
allowed to be there ?
With limited resources ? Whats the priorities .

It's not a very well known or used app but that's mostly because it has
not worked fully for about 3 years and not very good while it was there
. I think a functional LMA app would be more apriciated ,but if that's
not possible .
Let's not have it teasing us as an aviable app .

B&w does it work in UE ?




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(in storage SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

http://people.xiph.org/~xiphmont/demo/neil-young.html

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2013-08-14 Thread garym

aubuti wrote: 
> You are very unlikely to get the eyes or attention of Logitech on this
> forum, as it is a users' forum. You could try the official forum, but no
> guarantees that will get you any further: http://forums.logitech.com/

agree with posting this over there.  and I wish this worked too. I like
the LMA source. But as far as I can remember, the LMA app *never* showed
all the many sources at LMA (or any easy way to distinguish, for
example, which of the 17 versions of a Grateful Dead show I wanted to
listen to. So it was never actually a fully functioning app. But would
be nice to have back in some form.



*Location 1:* VortexBox Appliance 4TB (2.2) > LMS 7.7.2 > Transporter,
Touch, Boom, Radio w/Battery (all ethernet)
*Location 2:* VBA 3TB (2.2) > LMS 7.7.2 > Touch > Benchmark DAC I, Boom,
Radio w/Battery (all ethernet except Radio)
*Office:* Win7(64) > LMS 7.8 > SqueezePlay
*Spares:* VBA 4TB, SB3, Touch (3), Radio (3), CONTROLLER
*Controllers:* iPhone4S (iPeng), iPad2 (iPengHD & SqueezePad),
CONTROLLER, or SqueezePlay 7.7 on Win7(64) laptop
Ripping (FLAC) - dbpoweramp, Tagging - mp3tag, Spotify

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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2013-08-14 Thread aubuti

avh wrote: 
> Hope that anyone at Logitec will read this and finally comes up with a
> sign of life.
You are very unlikely to get the eyes or attention of Logitech on this
forum, as it is a users' forum. You could try the official forum, but no
guarantees that will get you any further: http://forums.logitech.com/



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2013-08-14 Thread avh

Am I the only one who want to listen to this source?
Why does Logitic still as of today present LMA as a plugin for the
squeezebox on http://www.mysqueezebox.com/appgallery although the thing
doesn't work for more than a year?

Will any of the developers at Logitec take care of the issue?

I think, the community has a right to a clear and concise answer as to
the handling of LMA in the future.

Hope that anyone at Logitec will read this and finally comes up with a
sign of life.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-24 Thread hstevenson

Thanks to everyone who contributed to this effort to get LMA up and
running again on the Squeezebox!



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-22 Thread dasmueller

On the official forum--Squeezit wrote..."Plays through for me.  You just
need to select the entire performance (album) by hitting "+" on Radio,
or do a press & hold (Radio knob or Touch's screen) and select Play"


Just tried this and it is working in this fashion on both my Touches and
on Squeezeplay. Not how it used to work, but at least its functioning.
One has to use the back button on Squeezeplay or the music symbol in
upper right on the Touch to see the track names after play starts.  Did
I miss a post somewhere on this ?


Thanks Logitech for getting us some functionality back



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-22 Thread dasmueller

Unless I am mistaken it appears that someone is working on this for LMS
users. As I recall the last time I tried to use this it would not
connect at all. Now it connects but does not function properly-only
plays the track selected and not track after track. If this is accurate
I would take it as a sign that it is at least being looked at.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-08 Thread pssc

onlyconnect wrote: 
> It just seems odd that it sees the local server, lets you pick a track,
> but then won't play it.
> 
> Tim


The master server that controls the play list is hard coded to user.
Local server detection works but them menu item to select another
servers is disabled.

Phill.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-06 Thread garym

bluegaspode wrote: 
> The playlist is handled in the cloud. So without Internet you can browse
> your library but not play it.

A deal killer for me for sure.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-06 Thread onlyconnect

bluegaspode wrote: 
> The playlist is handled in the cloud. So without Internet you can browse
> your library but not play it.

Ah, OK. In which case it is mainly the UI which could be better, eg a
message "Cannot play while offline" or some such.

Though the ability to manage a local playlist would be a nice
enhancement.

Tim



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-06 Thread bluegaspode

The playlist is handled in the cloud. So without Internet you can browse
your library but not play it.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-06 Thread onlyconnect

toby10 wrote: 
> By design.  UE Radio is configured to only connect to UE online.

It just seems odd that it sees the local server, lets you pick a track,
but then won't play it.

Tim



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-06 Thread toby10

onlyconnect wrote: 
> . I'm not sure if this is by design or a bug. I just tried it.

By design.  UE Radio is configured to only connect to UE online.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-06 Thread onlyconnect

hstevenson wrote: 
> However, it is my understanding that UE Radio will not work with a local
> non-Internet connected music server. Clearly, I can't go the upgrade
> route.

It does work with a local music server. However, the UE radio gets
unhappy when the internet connection is down. I'm not sure if this is by
design or a bug. I just tried it. Pulled plug on internet but kept local
network up. Turned UE radio off and then on. Home screen shows only My
Music and Settings. Go to My Music. I can see the local server and
select tracks, but they don't play. Eventually I get a screen that says
Current Playlist Nothing. Restore internet connection and it all works
again.

Tim



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread dasmueller

mherger wrote: 
> > Our programmers have contacted the LMA and were told that currently
> the
> > application will only work with the new UE Smart Radio.
> 
> I can confirm that this is ahm... not true. LMA is not defining our  
> products' feature set.
> 
> -- 
> 
> Michael

Thanks for input Michael. Can you give us any more info ?



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread Michael Herger

Our programmers have contacted the LMA and were told that currently the
application will only work with the new UE Smart Radio.


I can confirm that this is ahm... not true. LMA is not defining our  
products' feature set.


--

Michael
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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread garym

pallfreeman wrote: 
> Last.fm told Logitech to stop using their artwork. I wasn't suggesting
> LMA were the bad guys.
> 
> Hang on, am I making excuses for Logitech here? Sorry. :)

got it. but even last.fm is a money making operation. LMA is not for
profit  But I'm quibbling. your point is well taken.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread pallfreeman

garym wrote: 
> possible, but LMA is a free to use, completely open source of audio
> posted there. Very different from a Spotify or Pandora that might have
> had the response you suggest.

Last.fm told Logitech to stop using their artwork. I wasn't suggesting
LMA were the bad guys.

Hang on, am I making excuses for Logitech here? Sorry. :)



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread garym

pallfreeman wrote: 
> Seconded. Technically.
> 
> Although I suppose it's possible LMA told Logitech they need to get
> their house in order and only pull masses of content from one "system"
> rather than two, in which case I guess they'd choose UE. :(

possible, but LMA is a free to use, completely open source of audio
posted there. Very different from a Spotify or Pandora that might have
had the response you suggest.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread pallfreeman

Mnyb wrote: 
> so I call BS here .

Seconded. Technically.

Although I suppose it's possible LMA told Logitech they need to get
their house in order and only pull masses of content from one "system"
rather than two, in which case I guess they'd choose UE. :(



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread bwaldron

garym wrote: 
> Wow. Bummer. Major bummer if this is the kind of "continuing support for
> mysqueezebox.com and legacy products" we're being promised.

No kidding!



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread Mnyb

hstevenson wrote: 
> Hi,
> 
> Does anyone have a contact with LMA?  This seems to be the official word
> from Logitech:
> 
> Thank you for contacting Logitech's Customer Care.
> 
> Our programmers have contacted the LMA and were told that currently the
> application will only work with the new UE Smart Radio. Fortunately,
> there will be an upgrade available for the Logitech Squeezebox Radio so
> that you will be able to get the new Logitech UE Firmware, which will
> have a new server and applications. I hope you find this information
> helpful and if you have any other questions please contact us back at
> Logitech Customer Care.
> 
> Please note; if we do not hear back from you within 1 week, we will
> assume that we were successfully able to resolve your support request
> and will set it to "solved". In this case, a survey will be sent to you
> to gather your feedback.
> 
> For reference purposes this is your support reference number
> 120903-000765 and if you would like to follow up, please simply reply to
> this email.
> 
> Thank you once again for your email.
> 
> 
> Kind Regards
> Gerard
> Logitech Inc.
> Customer Care

This must be complete BS it's an API , UESR.com or mysqueezebox.com
request information . It's most likely up to Logitech to " translate "
from the player or other UI to LMA and get the stuff .

You have seen the workaround we use rigth now , I do Gary and many
vortexbox users do it , hack the plugin file so that I uses uesr.com .
This has the disadvantage that it does not work on the old players UI
but only in LMS web UI or SqueezePlay devices UI like 
controller Touch or Radio ,but it still plays music on older players .

So clearly if can use LMS web-UI and make my BOOM plays the LMA music ,
it must be simple work for skilled programmer to make this work , so I
call BS here .



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread garym

hstevenson wrote: 
> Hi,
> 
> Does anyone have a contact with LMA?  This seems to be the official word
> from Logitech:
> 
> Thank you for contacting Logitech's Customer Care.
> 
> Our programmers have contacted the LMA and were told that currently the
> application will only work with the new UE Smart Radio. Fortunately,
> there will be an upgrade available for the Logitech Squeezebox Radio so
> that you will be able to get the new Logitech UE Firmware, which will
> have a new server and applications. I hope you find this information
> helpful and if you have any other questions please contact us back at
> Logitech Customer Care.
> 
> Please note; if we do not hear back from you within 1 week, we will
> assume that we were successfully able to resolve your support request
> and will set it to "solved". In this case, a survey will be sent to you
> to gather your feedback.
> 
> For reference purposes this is your support reference number
> 120903-000765 and if you would like to follow up, please simply reply to
> this email.
> 
> Thank you once again for your email.
> 
> 
> Kind Regards
> Gerard
> Logitech Inc.
> Customer Care


Wow. Bummer. Major bummer if this is the kind of "continuing support for
mysqueezebox.com and legacy products" we're being promised.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-10-04 Thread hstevenson

Hi,

Does anyone have a contact with LMA?  This seems to be the official word
from Logitech:

Thank you for contacting Logitech's Customer Care.

Our programmers have contacted the LMA and were told that currently the
application will only work with the new UE Smart Radio. Fortunately,
there will be an upgrade available for the Logitech Squeezebox Radio so
that you will be able to get the new Logitech UE Firmware, which will
have a new server and applications. I hope you find this information
helpful and if you have any other questions please contact us back at
Logitech Customer Care.

Please note; if we do not hear back from you within 1 week, we will
assume that we were successfully able to resolve your support request
and will set it to "solved". In this case, a survey will be sent to you
to gather your feedback.

For reference purposes this is your support reference number
120903-000765 and if you would like to follow up, please simply reply to
this email.

Thank you once again for your email.


Kind Regards
Gerard
Logitech Inc.
Customer Care



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-09-13 Thread Mnyb

A sign of life , from UE support.

http://forums.logitech.com/t5/Logitech-UE/UE-Smart-Radio-and-Live-Music-Archive-working-but-not-on/td-p/881766

Poor jc1990 at the UE forum must be new to the job or from UE before the
merge ,he/she will get stuck somewhere else, in the organisation  :) so
I gave a kudos point .



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-09-13 Thread dogfood1

Logitech has clearly demonstrates that they do not care about Squeezebox
or the entire customer base that built the product. 

6 months to fix the LMA goes beyond ridiculous. 

Slim Devices should never have let Logitech take over, epic failure.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-09-13 Thread Mnyb

hstevenson wrote: 
> I just cross-posted this on the Logitech forum.  Is that what you mean
> by "official"?  I'd appreciate any other suggestions you may have for
> getting their attention.

At this stage ,I think camping gear of some kind , how is the weather in
Switzerland :)



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-09-13 Thread hstevenson

I just cross-posted this on the Logitech forum.  Is that what you mean
by "official"?  I'd appreciate any other suggestions you may have for
getting their attention.



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Re: [SlimDevices: Radio] Attempting to get Logitech's attention! LMA app has not worked for 6 months!!

2012-09-12 Thread Mnyb

Did you try pushing the issue on the official forums to ??



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