Re: [rails-oceania] UX Book(s)

[Dmytrii Nagirniak]

Hi Craig,

I definitely can recommend another one - "Designed for use" from  PragProg:
http://pragprog.com/book/lmuse/designed-for-use

For me it felt like Grady Booch on Object Oriented Design, but for UX :)


Cheers,
Dmytrii
http://www.ApproachE.com


On 18/01/2012, at 10:58 AM, Craig Read wrote:

> I'm looking for a good book to get up to speed on UX.
> 
> I read Alan Cooper's "About Face" (many years ago), and have heard good 
> things about Steve Krug's "Don't Make Me Think".  Are there other books 
> people would recommend over that one?  And are there any Rails specific UX 
> books people would recommend?
> 
> Cheers,
> 
> --
> Craig Read
> @Catharz
> https://github.com/Catharz
> http://code.google.com/p/bsss
> 
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Re: [rails-oceania] UX Book(s)

[Jason Crane]

Hey Craig,

Is there any particular area of UX you're interested in? Research? Design? 
Testing?

About Face is a good tome that covers most of the field - which you've read. 
Don't make me think is a good light-weight read.
Anything by Donald Norman (The Design of Everyday Things, Emotional Design) is 
also good.

For someone doing rails and dabbling in the UI part of it, I think Luke 
Wroblewski's "Web Form Design" is seminal, otherwise mix and match from the 
books below depending on what you're looking for.

My current UX bookshelf (dead-tree versions not included):

About Face 3 - Alan Cooper
Agile Experience Design - Lindsay Ratcliffe, Marc McNeill (currently reading)
The Agile Samurai - Rasmusson
The Black Swan - Taleb, Nassim Nicholas
Card Sorting - Donna Spencer
Change By Design - Tim Brown
Design Driven Innovation - Roberto Verganti
Designed for Use - Mathis
Designing Gestural Interfaces - Dan Safter
Designing Interfaces - Jenifer Tidwell
Designing Web Interfaces - Bill Scott, Therasa Neill
Elements of User Experience - Jesse James Garrett
Flow - Mihaly Csikszentmihalyi
Gamestorming - Dave Gray, Sunni Brown, James Macanunfo
The Innovator's Dilemma - Clayton M Christensen
Measuring the User Experience - Thomas Tullis, William Albert
Mental Models - Indi Young
Observing the User Experience - Mike Kuniavsky
Prototyping - Todd Zaki Warfel
Pull - David Siegel
Seductive Interaction Design - Stephen P Anderson
Simple and Usable - Giles Colborne
Sketching User Experiences - Bill Buxton
Smart Things - Mike Kuniavksy
Thinkertoys - Michael Michalko
Undercover User Experience Design - Cennydd Bowles, James Box
Universal Principles of Design - William Lidwell, Kritna Holden, Jill Butler
Web Form Design - Luke Wroblewski

J 

On Wednesday, 18 January, 2012 at 7:58 AM, Craig Read wrote:

> I'm looking for a good book to get up to speed on UX.
> 
> I read Alan Cooper's "About Face" (many years ago), and have heard good 
> things about Steve Krug's "Don't Make Me Think". Are there other books people 
> would recommend over that one? And are there any Rails specific UX books 
> people would recommend?
> 
> Cheers,
> 
> --
> Craig Read
> @Catharz
> https://github.com/Catharz
> http://code.google.com/p/bsss
> 
> -- 
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> http://groups.google.com/group/rails-oceania?hl=en.
> 



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[rails-oceania] Re: linkedin - Ruby Australia Association

[Ben Schwarz]

I've deleted my linkedin account, so you won't find me there — but once 
we've got a web site complete it won't matter anyway.

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Re: [rails-oceania] UX Book(s)

[Robert Gravina]

I found O'Reilly's "Designing Interfaces" really good.
http://designinginterfaces.com/

It's basically a book of UI design patterns, so if you like
programming pattern books then you'll like this. I found it much more
practical and useful than your average UX book, which is usually just
a bunch of waffle about the bleeding obvious.

Robert

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Re: [rails-oceania] UX Book(s)

[Gareth Townsend]

Don't Make me Think is a very good starting point.

The Design of Everyday Things by Donald Norman is a classic design book, highly 
recommended.

I don't know of any rails specific ones, and I don't think you would want to 
read one anyway. Design, interaction design and user experience stuff is (for 
the most part) technology independent.

On 18/01/2012, at 10:58 AM, Craig Read wrote:

> I'm looking for a good book to get up to speed on UX.
> 
> I read Alan Cooper's "About Face" (many years ago), and have heard good 
> things about Steve Krug's "Don't Make Me Think".  Are there other books 
> people would recommend over that one?  And are there any Rails specific UX 
> books people would recommend?
> 
> Cheers,
> 
> --
> Craig Read
> @Catharz
> https://github.com/Catharz
> http://code.google.com/p/bsss
> 
> -- 
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> 

Cheers,
Gareth Townsend
http://www.garethtownsend.info





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Re: [rails-oceania] RORO Melb and Australia Day

[Paul Annesley]

Ben posted this morning:
https://groups.google.com/forum/#!topic/rails-oceania/3JgcNBeh_o4

- Tuesday the 24th of Jan, at Inspire9: http://d.pr/qZ15
- Arrive at 6pm for a drink before the 6.30pm start
- Contact: @ben_h / 0438 240 583.



On 17/01/2012, at 11:52 PM, Aaron Moodie wrote:

> Just wanted to see if Melb RORO was still going to happen next week seeing as 
> the 26th is Australia day?
> 

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[rails-oceania] Re: RORO Melb and Australia Day

[Ben Schwarz]

Hey mate, 

There was another thread started by Ben Hoskings to that very nature. 
Sorry, your message was locked in moderation. (my bad).

Cheers, 

Ben


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[rails-oceania] Process a uploaded file version differently if landscape on heroku, s3 and carrierwave

[Rob Zolkos]

I have an app hosted on heroku that users can upload images to.  If
landscape, I want to resize_to_fill, otherwise resize_to_fit (using
carrierwave).

This works perfectly in development, however on heroku it doesn't.
The logs report that the filename cannot be found.  I suspect it has
something to with the temporary filename that is stored in /tmp/
uploads not being found.

I'm hoping someone can shed some light on the best way to do what I'm
trying to do on heroku and s3.

Thanks,
Rob


In the uploader I've put in :

def cache_dir
"#{Rails.root}/tmp/uploads"
end

and the landscape checking code is :

def landscape?(new_file)
  image = MiniMagick::Image.open(new_file.path)  <--- I think this is
where the problem lies...
  image[:width] > image[:height]
end

and the versions are :

version :thumb, :if => :landscape? do
  process :resize_to_fill => [210, 297]
end

version :thumb, :unless => :landscape? do
  process :resize_to_fit => [210, 297]
end

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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Dominik Grabiec]

The easiest way of collection GST for SaaS is to charge everyone the 
same amount, but if the customer is from Australia, keep a calculated 
portion of it (1/11th I think) for GST.


On 19/01/2012 8:15 PM, Ivan Vanderbyl wrote:
Just say it is for the invoice or something. Or else you could 
investigate checking their location using IP address? I think country 
checking is pretty reliable, but there could be edge cases.


On 19/01/2012, at 8:13 PM, Robbie Shepherd wrote:

Thanks Ivan. The eWay payment gateway I'm using doesn't actually 
require an address for credit card transactions though, which makes 
things slightly harder. I guess I could fake it and ask for the 
address details anyway, but it seems weird and poor UX to ask for a 
physical address in order to use something online.


Robbie


On Thu, Jan 19, 2012 at 8:08 PM, Ivan Vanderbyl 
mailto:ivanvander...@gmail.com>> wrote:


Hi Robbie,

I asked my accountant this a few months back. Basically, if
you're customers are in australia, you charge them GST. Otherwise
it is a GST free export. You decide whether they are in aus based
on the address supplied during checkout to match against their
credit card details.

— Ivan

On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:

> Hi,
>
> Wondering how other folks handle GST collection for SAAS-based
products. Both the client/site owner and payment gateway are
Australia-based, and so are the majority of their clients going
to be, though the site is open to global customers as well.
>
> I would assume that if you provide a "check this box if you're
an Australian" check box to pay more than other people, it's not
going to get checked much and the client will be stung with
paying the GST component regardless?
>
> Cheers,
> Robbie
>
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[rails-oceania] RORO Melb and Australia Day

[Aaron Moodie]

Just wanted to see if Melb RORO was still going to happen next week seeing 
as the 26th is Australia day?

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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Tate Johnson]

It's not weird to ask if they are in Australia for the purposes of GST. You see 
it commonly on European websites where VAT is concerned. Defaulting to the 
region based on IP is okay, but I would definitely give the user the option to 
be explicit in the event it's undeterminable or incorrect.

At any rate you may want to store whether or not the billing entity is in 
Australia for auditing purposes.

Cheers,
Tate

On 19/01/2012, at 7:13 PM, Robbie Shepherd wrote:

> Thanks Ivan. The eWay payment gateway I'm using doesn't actually require an 
> address for credit card transactions though, which makes things slightly 
> harder. I guess I could fake it and ask for the address details anyway, but 
> it seems weird and poor UX to ask for a physical address in order to use 
> something online.
> 
> Robbie
> 
> 
> On Thu, Jan 19, 2012 at 8:08 PM, Ivan Vanderbyl  
> wrote:
> Hi Robbie,
> 
> I asked my accountant this a few months back. Basically, if you're customers 
> are in australia, you charge them GST. Otherwise it is a GST free export. You 
> decide whether they are in aus based on the address supplied during checkout 
> to match against their credit card details.
> 
> — Ivan
> 
> On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:
> 
> > Hi,
> >
> > Wondering how other folks handle GST collection for SAAS-based products. 
> > Both the client/site owner and payment gateway are Australia-based, and so 
> > are the majority of their clients going to be, though the site is open to 
> > global customers as well.
> >
> > I would assume that if you provide a "check this box if you're an 
> > Australian" check box to pay more than other people, it's not going to get 
> > checked much and the client will be stung with paying the GST component 
> > regardless?
> >
> > Cheers,
> > Robbie
> >
> > --
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[rails-oceania] UX Book(s)

[Craig Read]

I'm looking for a good book to get up to speed on UX.

I read Alan Cooper's "About Face" (many years ago), and have heard good things 
about Steve Krug's "Don't Make Me Think".  Are there other books people would 
recommend over that one?  And are there any Rails specific UX books people 
would recommend?

Cheers,

--
Craig Read
@Catharz
https://github.com/Catharz
http://code.google.com/p/bsss

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[rails-oceania] Agile Australia Speaker proposals closing soon

[Adam Boas]

Hi All,

I am running the design and build stream of Agile Australia this year. 
Unfortunately I have left it a little late to post here since proposals close 
at the end of January, but we are really keen to get some quality talks in the 
development space. I was hoping that some people from RoRo might submit 
proposals. A description of the design and build stream can be found here:
http://www.agileaustralia.com/umbrellas.html#Design-and-Build

And the online submission system can be found here:
http://hollow-stone-667.heroku.com

Agile Australia is being run in melbourne this year so many of you might even 
be interested in coming. It has in the past been very business focussed but we 
are trying to get some more meat into the develoment and design aspects this 
year. Please feel free just to browse the online submissions and comment or 
vote, but we would love to see proposals from here too. I am happy to answer 
any questions on or off list.

Cheers,

Adam Boas
m:+61 (0)457 741 117
e:adam.b...@gmail.com



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[rails-oceania] Re: The first Melbourne RORO for '12 is next week.

[Chris Douglas]

Hi All,

I'm happy to talk about backbone.js for rails developers.

Chris

On Jan 20, 12:10 am, Ben Hoskings  wrote:
> Hi folks, Happy new year all round.
>
> It's time for RORO Jan, which would normally fall next Thurs, but as Mike 
> posted earlier that's Australia Day. It looks from his 
> surveyhttp://www.doodle.com/g2v5g4uyr7u8xzutthat the Tuesday before, the 
> 24th, is the best bet.
>
> So:
>
> - Tuesday the 24th of Jan, at Inspire9:http://d.pr/qZ15
> - Arrive at 6pm for a drink before the 6.30pm start
> - Contact: @ben_h / 0438 240 583.
>
> Next order of business: who'd like to talk? Those of you whose new year's 
> resolution it was to present more at RORO, this is your chance. Something 
> interesting you hacked on over the break, or just read or researched, is 
> perfect.
>
> Pizza, beer, and nearby pub provided.
>
> - Ben

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[rails-oceania] The first Melbourne RORO for '12 is next week.

[Ben Hoskings]

Hi folks, Happy new year all round.

It's time for RORO Jan, which would normally fall next Thurs, but as Mike 
posted earlier that's Australia Day. It looks from his survey 
http://www.doodle.com/g2v5g4uyr7u8xzut that the Tuesday before, the 24th, is 
the best bet.

So:

- Tuesday the 24th of Jan, at Inspire9: http://d.pr/qZ15
- Arrive at 6pm for a drink before the 6.30pm start
- Contact: @ben_h / 0438 240 583.

Next order of business: who'd like to talk? Those of you whose new year's 
resolution it was to present more at RORO, this is your chance. Something 
interesting you hacked on over the break, or just read or researched, is 
perfect.

Pizza, beer, and nearby pub provided.

- Ben

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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Phil Oye]

On 19/01/2012, at 9:25 PM, Robbie Shepherd wrote:

> Right, billing address, not physical address. I've already coded up the 
> all-inclusive gst version of the app as Phil has suggested, but the client's 
> finance guy is whinging about it, hence the query about splitting it out.

Well, in that case you charge more for the Aussies. $11 inc GST in my previous 
example. 

But this runs afoul of the accountants as well. You need need to advertise the 
tax inclusive price to Aussies, so you're back to $10 inc GST and then export 
sales only pay $9.09 (when they were thinking it would cost $10 -- leaving 
money on the table).

One data point: Campaign Monitor advertises GST exclusive prices and then adds 
GST to Aussies on their invoices.

I like $10 for all, for some tax is included, for some there is no tax. Done.

p.

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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Robbie Shepherd]

Right, billing address, not physical address. I've already coded up the
all-inclusive gst version of the app as Phil has suggested, but the
client's finance guy is whinging about it, hence the query about splitting
it out.

Thanks for your input guys.
Cheers


On Thu, Jan 19, 2012 at 9:17 PM, Phil Oye  wrote:

> On 19/01/2012, at 8:13 PM, Robbie Shepherd wrote:
>
> > I guess I could fake it and ask for the address details anyway, but it
> seems weird and poor UX to ask for a physical address in order to use
> something online.
>
> I don't think that is weird. Asking for the billing address for the credit
> card isn't an out-there crazy proposition. I don't think you'd suffer on
> conversion.
>
> In terms of pricing, you can set a flat rate, say $10 / month. For Aussies
> that number is *inclusive* of GST (9.09 + GST) and for the rest of the
> world that number is *exclusive* of GST ($10). Thus you make a bit more
> money on export sales but most importantly keep it simple for everyone by
> showing a single price. Notionally the Aussies are getting it cheaper, but
> that is pretty abstract. Plus, your merchant fees are probably a bit higher
> for non Australia customers so that is your rationale.
>
> Cheers,
> p.
>
>
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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Phil Oye]

On 19/01/2012, at 8:13 PM, Robbie Shepherd wrote:

> I guess I could fake it and ask for the address details anyway, but it seems 
> weird and poor UX to ask for a physical address in order to use something 
> online.

I don't think that is weird. Asking for the billing address for the credit card 
isn't an out-there crazy proposition. I don't think you'd suffer on conversion.

In terms of pricing, you can set a flat rate, say $10 / month. For Aussies that 
number is *inclusive* of GST (9.09 + GST) and for the rest of the world that 
number is *exclusive* of GST ($10). Thus you make a bit more money on export 
sales but most importantly keep it simple for everyone by showing a single 
price. Notionally the Aussies are getting it cheaper, but that is pretty 
abstract. Plus, your merchant fees are probably a bit higher for non Australia 
customers so that is your rationale. 

Cheers,
p.


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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Ivan Vanderbyl]

Just say it is for the invoice or something. Or else you could investigate 
checking their location using IP address? I think country checking is pretty 
reliable, but there could be edge cases.

On 19/01/2012, at 8:13 PM, Robbie Shepherd wrote:

> Thanks Ivan. The eWay payment gateway I'm using doesn't actually require an 
> address for credit card transactions though, which makes things slightly 
> harder. I guess I could fake it and ask for the address details anyway, but 
> it seems weird and poor UX to ask for a physical address in order to use 
> something online.
> 
> Robbie
> 
> 
> On Thu, Jan 19, 2012 at 8:08 PM, Ivan Vanderbyl  
> wrote:
> Hi Robbie,
> 
> I asked my accountant this a few months back. Basically, if you're customers 
> are in australia, you charge them GST. Otherwise it is a GST free export. You 
> decide whether they are in aus based on the address supplied during checkout 
> to match against their credit card details.
> 
> — Ivan
> 
> On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:
> 
> > Hi,
> >
> > Wondering how other folks handle GST collection for SAAS-based products. 
> > Both the client/site owner and payment gateway are Australia-based, and so 
> > are the majority of their clients going to be, though the site is open to 
> > global customers as well.
> >
> > I would assume that if you provide a "check this box if you're an 
> > Australian" check box to pay more than other people, it's not going to get 
> > checked much and the client will be stung with paying the GST component 
> > regardless?
> >
> > Cheers,
> > Robbie
> >
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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Robbie Shepherd]

Thanks Ivan. The eWay payment gateway I'm using doesn't actually require an
address for credit card transactions though, which makes things slightly
harder. I guess I could fake it and ask for the address details anyway, but
it seems weird and poor UX to ask for a physical address in order to use
something online.

Robbie


On Thu, Jan 19, 2012 at 8:08 PM, Ivan Vanderbyl wrote:

> Hi Robbie,
>
> I asked my accountant this a few months back. Basically, if you're
> customers are in australia, you charge them GST. Otherwise it is a GST free
> export. You decide whether they are in aus based on the address supplied
> during checkout to match against their credit card details.
>
> — Ivan
>
> On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:
>
> > Hi,
> >
> > Wondering how other folks handle GST collection for SAAS-based products.
> Both the client/site owner and payment gateway are Australia-based, and so
> are the majority of their clients going to be, though the site is open to
> global customers as well.
> >
> > I would assume that if you provide a "check this box if you're an
> Australian" check box to pay more than other people, it's not going to get
> checked much and the client will be stung with paying the GST component
> regardless?
> >
> > Cheers,
> > Robbie
> >
> > --
> > You received this message because you are subscribed to the Google
> Groups "Ruby or Rails Oceania" group.
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Re: [rails-oceania] collecting GST for SAAS CMS usage

[Ivan Vanderbyl]

Hi Robbie,

I asked my accountant this a few months back. Basically, if you're customers 
are in australia, you charge them GST. Otherwise it is a GST free export. You 
decide whether they are in aus based on the address supplied during checkout to 
match against their credit card details.

— Ivan

On 19/01/2012, at 8:02 PM, Robbie Shepherd wrote:

> Hi,
> 
> Wondering how other folks handle GST collection for SAAS-based products. Both 
> the client/site owner and payment gateway are Australia-based, and so are the 
> majority of their clients going to be, though the site is open to global 
> customers as well.
> 
> I would assume that if you provide a "check this box if you're an Australian" 
> check box to pay more than other people, it's not going to get checked much 
> and the client will be stung with paying the GST component regardless?
> 
> Cheers,
> Robbie
> 
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[rails-oceania] collecting GST for SAAS CMS usage

[Robbie Shepherd]

Hi,

Wondering how other folks handle GST collection for SAAS-based products.
Both the client/site owner and payment gateway are Australia-based, and so
are the majority of their clients going to be, though the site is open to
global customers as well.

I would assume that if you provide a "check this box if you're an
Australian" check box to pay more than other people, it's not going to get
checked much and the client will be stung with paying the GST component
regardless?

Cheers,
Robbie

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