[RBW] Re: Rivendell Bike Book & Hatchet Party Nov 15

[Dave Rivbike]

Not the 15th. We had to postpone for Staffing. I will announce on the blug 
soon. 

Dave

On Tuesday, November 5, 2013 7:25:38 PM UTC-8, Manuel Acosta wrote:
>
> Rivendell Bike Book & Hatchet Party Nov 15.
>
> Link proved it's happening:
> http://www.rivbike.com/product-p/rbbh.htm
>
> I smell an after ride-party! 
>
> Shell Ridge Night ride?
>
> Or a possible overnight shindig?
>
> I'm down for either maybe a little of both.
>
> Anyone else ?
>
> -Manny "Party it up" Acosta
>

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[RBW] Big Rivendell Sale Today Only

[Dave Rivbike]

Shout it on the rooftops. Share with your friends. 

All lights, all web specials, new grey/blue shorts, Olive SaddleSack 
Mediums, Grip Kings, and Sage tops all 10% today only. Also, free shipping 
on orders over $50 (continental US, not oversized) today. 

It all ends at midnight. 

Big Sam bill due now, so every order helps. Thanks!

Dave

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[RBW] Re: New blug question

[Dave Rivbike]

Ding ding! And the winner is Jay B with "Bottoms Up" by Dan Hicks and the 
Acoustic Warriors. Happened to be on the computer and the same length as 
the video. 
Thanks for the nice words.

- Dave "All my bikes have drops" 
Schonenberg


On Monday, August 5, 2013 5:29:04 PM UTC-7, EricP wrote:
>
> First off, really like the video.  Does a great job of showing how a 
> person can ride knowing the route like the back of a hand.  Although will 
> admit to being shocked (shocked, I say) that the bike actually has drop 
> bars.  On a Rivendell?  These days?
>  
> But the question - who is performing the music?  Really like the song.
> Eric Platt
> St. Paul, MN
>

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[RBW] Re: FOUND! - A Homer Hilsen - SF

[Dave Rivbike]

Hi Maelcolm, 

Dave at riv here. About a month ago a customer called mentioning a stolen A 
Homer Hilsen, didn't have his serial number handy (let that be a lesson!) 

I told him to come here (the bunch) and post it, don't think he ever did. 
He'd never heard of the owner's bunch. If you don't mind calling us up here 
800 345 3918 tomorrow I can check our order history and maybe connect the 
dots.


Dave Schonenberg
Operations Manager
800 345 3918 
dave at rivbike.com




On Sunday, June 23, 2013 11:31:04 AM UTC-7, maelcolm wrote:
>
> Found A Homer Hilsen Bike.  Looking for owner, please be ready to describe 
> bike in detail, size, color, including all accessories.  Proof of 
> ownership, including serial number information preferred.  Please email 
> with contact information and all relevant proof of ownership.  
>

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Re: [RBW] Anybody ordering to enter the Sam/Betty raffle? And usual excellent customer service from Riv folks

[Dave Rivbike]

Thanks Anne. 

On Saturday, June 1, 2013 11:21:42 AM UTC-7, Anne Paulson wrote:
>
> Just to clarify: I ordered $300 of stuff. I'm returning something, but the 
> remaining order is still well over $200. So I think I'm complying with the 
> spirit and the letter of the contest.
>
>
> On Sat, Jun 1, 2013 at 11:14 AM, Dave Rivbike 
> > wrote:
>
>> Hi Everyone, 
>>
>> Dave here, reporting from the road in the SF popup store so this will be 
>> my only post today. 
>>
>> Returning or cancelling an order technically cancels you from the 
>> contest. That was in the rules, at least. But of course if you return it 
>> after June 3rd, what can we do, tell you you didn't win? Or redo the raffle 
>> with your ticket omitted?  You know the usual story: we need to raise 
>> money, we put on these offers to get cashflow. So if you return your order, 
>> we lose the sale and everyone who placed a big order and didn't win would 
>> feel like returning that too, then where are we? That's why we put the no 
>> cancels/returns clause in there.  If you need to return something, like a 
>> wrong size or defective or the usual "our fault" stuff, please return it 
>> for store credit, in the spirit of the raffle, and we'll keep you in the 
>> running. Just get store credit and we're square. Ok? If we get a huge 
>> number of returns after the winner is announced... lesson learned. I doubt 
>> that though. We have good customers.  Questions? email me 
>> da...@rivbike.com 
>>
>> We'll announce it June 3rd on the blug if the winner is okay with the 
>> publicity.
>>
>> The backorder clause was for backorders placed before the contest 
>> started. After that, you're in!
>>
>> If there are any questions or concerns please email me directly 
>> da...@rivbike.com  and I'll get back to you from my phone. 
>> Rest assured that anything we do will be in the interest of fairness to 
>> everyone. Basically, you're in. 
>>
>> Good luck to everyone out there and wish us luck on our opening day in SF 
>> today. Also Jared's birthday. Will's is tomorrow. 
>>
>> Dave
>>
>> On Friday, May 31, 2013 4:03:37 PM UTC-7, Anne Paulson wrote:
>>
>>> I put in an order over the weekend. I bought some tires and some other 
>>> stuff, and decided to check out the MUSA knickers. I carefully made sure 
>>> that I was over the limit even if the knickers were going back-- which they 
>>> are. I'm sure those knickers are fine, but they will not be joining my 
>>> wardrobe.
>>>
>>> I thought the raffle was only for a Betty? I've already planned what 
>>> I'll do with it when I win ;) The raffle is insanely clever, because I'm 
>>> sure a lot of us are planning what we'd do with our new bike. We sort of 
>>> already feel like we own it... and then when we don't win, we might decide 
>>> that we need to own that bike anyway.
>>>
>>>
>>> On Fri, May 31, 2013 at 3:16 PM, Ryan  wrote:
>>>
>>>>  Not to dis Campy but decided to swap out my older Campy SR seatposts 
>>>> for Nitto S-83 2-bolts on my Rivs because I did have the rails on one of 
>>>> my 
>>>> B-17's break on my X0-1 (which had a  27.0 mm 96 vintage Campy record 
>>>> diameter and this is the bike I generally commute to work on. Fortunately 
>>>> no injury to me..so that is a good thing). 
>>>>  
>>>> So ordered  2 27.2 mm  S-83's and added $10  to 1 of Riv's charities to 
>>>> bump my order to > $200but I didn't have any caffeine in my system 
>>>> this 
>>>> am , so  I accidentally ordered 26.8 mm instead.My partner phoned me at 
>>>> work and pointed this out, but we couldn't change the order. I phoned Riv 
>>>> long  distance and  spoke to Rich who  very kindly changed my order to the 
>>>> correct 27.2 mm (Doh:)). I'm sure they're crazy busy today getting ready 
>>>> for the pop-up event tomorrow  , and doubtless processing a blizzard of 
>>>> >$200 orders.
>>>>  
>>>> So, out of curiosity, did you enter this raffle, and if you did, what 
>>>> did y'all order and which bike would you pick if you won?
>>>>  
>>>> I'm thinking the Betty...at my mature age, a step through would be a 
>>>> useful addition to the stable
>>>>  
>>>> Good luck:)
>>>>
>>>> -- 

Re: [RBW] Anybody ordering to enter the Sam/Betty raffle? And usual excellent customer service from Riv folks

[Dave Rivbike]

Oops I meant to say, that if anything is defective or misshipped or 
whatever we will replace as usual at our cost. If you're returning it, 
please do so for store credit.

On Saturday, June 1, 2013 11:14:35 AM UTC-7, Dave Rivbike wrote:
>
> Hi Everyone, 
>
> Dave here, reporting from the road in the SF popup store so this will be 
> my only post today. 
>
> Returning or cancelling an order technically cancels you from the contest. 
> That was in the rules, at least. But of course if you return it after June 
> 3rd, what can we do, tell you you didn't win? Or redo the raffle with your 
> ticket omitted?  You know the usual story: we need to raise money, we put 
> on these offers to get cashflow. So if you return your order, we lose the 
> sale and everyone who placed a big order and didn't win would feel like 
> returning that too, then where are we? That's why we put the no 
> cancels/returns clause in there.  If you need to return something, like a 
> wrong size or defective or the usual "our fault" stuff, please return it 
> for store credit, in the spirit of the raffle, and we'll keep you in the 
> running. Just get store credit and we're square. Ok? If we get a huge 
> number of returns after the winner is announced... lesson learned. I doubt 
> that though. We have good customers.  Questions? email me d...@rivbike.com
>
> We'll announce it June 3rd on the blug if the winner is okay with the 
> publicity.
>
> The backorder clause was for backorders placed before the contest started. 
> After that, you're in!
>
> If there are any questions or concerns please email me directly 
> d...@rivbike.com and I'll get back to you from my phone. Rest assured 
> that anything we do will be in the interest of fairness to everyone. 
> Basically, you're in. 
>
> Good luck to everyone out there and wish us luck on our opening day in SF 
> today. Also Jared's birthday. Will's is tomorrow. 
>
> Dave
> On Friday, May 31, 2013 4:03:37 PM UTC-7, Anne Paulson wrote:
>>
>> I put in an order over the weekend. I bought some tires and some other 
>> stuff, and decided to check out the MUSA knickers. I carefully made sure 
>> that I was over the limit even if the knickers were going back-- which they 
>> are. I'm sure those knickers are fine, but they will not be joining my 
>> wardrobe.
>>
>> I thought the raffle was only for a Betty? I've already planned what I'll 
>> do with it when I win ;) The raffle is insanely clever, because I'm sure a 
>> lot of us are planning what we'd do with our new bike. We sort of already 
>> feel like we own it... and then when we don't win, we might decide that we 
>> need to own that bike anyway.
>>
>>
>> On Fri, May 31, 2013 at 3:16 PM, Ryan  wrote:
>>
>>> Not to dis Campy but decided to swap out my older Campy SR seatposts for 
>>> Nitto S-83 2-bolts on my Rivs because I did have the rails on one of my 
>>> B-17's break on my X0-1 (which had a  27.0 mm 96 vintage Campy record 
>>> diameter and this is the bike I generally commute to work on. Fortunately 
>>> no injury to me..so that is a good thing). 
>>>  
>>> So ordered  2 27.2 mm  S-83's and added $10  to 1 of Riv's charities to 
>>> bump my order to > $200but I didn't have any caffeine in my system this 
>>> am , so  I accidentally ordered 26.8 mm instead.My partner phoned me at 
>>> work and pointed this out, but we couldn't change the order. I phoned Riv 
>>> long  distance and  spoke to Rich who  very kindly changed my order to the 
>>> correct 27.2 mm (Doh:)). I'm sure they're crazy busy today getting ready 
>>> for the pop-up event tomorrow  , and doubtless processing a blizzard of 
>>> >$200 orders.
>>>  
>>> So, out of curiosity, did you enter this raffle, and if you did, what 
>>> did y'all order and which bike would you pick if you won?
>>>  
>>> I'm thinking the Betty...at my mature age, a step through would be a 
>>> useful addition to the stable
>>>  
>>> Good luck:)
>>>
>>> -- 
>>> You received this message because you are subscribed to the Google 
>>> Groups "RBW Owners Bunch" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to rbw-owners-bun...@googlegroups.com.
>>> To post to this group, send email to rbw-owne...@googlegroups.com.
>>> Visit this group at 
>>> http://groups.google.com/group/rbw-owners-bunch?hl=en-US.
>>> For more options, visit https://groups.google.com/groups/opt_out.
>>>  
>>>  
>>>
>>
>>
>>
>> -- 
>> -- Anne Paulson
>>
>> My hovercraft is full of eels 
>>
>

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Re: [RBW] Anybody ordering to enter the Sam/Betty raffle? And usual excellent customer service from Riv folks

[Dave Rivbike]

Hi Everyone, 

Dave here, reporting from the road in the SF popup store so this will be my 
only post today. 

Returning or cancelling an order technically cancels you from the contest. 
That was in the rules, at least. But of course if you return it after June 
3rd, what can we do, tell you you didn't win? Or redo the raffle with your 
ticket omitted?  You know the usual story: we need to raise money, we put 
on these offers to get cashflow. So if you return your order, we lose the 
sale and everyone who placed a big order and didn't win would feel like 
returning that too, then where are we? That's why we put the no 
cancels/returns clause in there.  If you need to return something, like a 
wrong size or defective or the usual "our fault" stuff, please return it 
for store credit, in the spirit of the raffle, and we'll keep you in the 
running. Just get store credit and we're square. Ok? If we get a huge 
number of returns after the winner is announced... lesson learned. I doubt 
that though. We have good customers.  Questions? email me d...@rivbike.com

We'll announce it June 3rd on the blug if the winner is okay with the 
publicity.

The backorder clause was for backorders placed before the contest started. 
After that, you're in!

If there are any questions or concerns please email me directly 
d...@rivbike.com and I'll get back to you from my phone. Rest assured that 
anything we do will be in the interest of fairness to everyone. Basically, 
you're in. 

Good luck to everyone out there and wish us luck on our opening day in SF 
today. Also Jared's birthday. Will's is tomorrow. 

Dave
On Friday, May 31, 2013 4:03:37 PM UTC-7, Anne Paulson wrote:
>
> I put in an order over the weekend. I bought some tires and some other 
> stuff, and decided to check out the MUSA knickers. I carefully made sure 
> that I was over the limit even if the knickers were going back-- which they 
> are. I'm sure those knickers are fine, but they will not be joining my 
> wardrobe.
>
> I thought the raffle was only for a Betty? I've already planned what I'll 
> do with it when I win ;) The raffle is insanely clever, because I'm sure a 
> lot of us are planning what we'd do with our new bike. We sort of already 
> feel like we own it... and then when we don't win, we might decide that we 
> need to own that bike anyway.
>
>
> On Fri, May 31, 2013 at 3:16 PM, Ryan >wrote:
>
>> Not to dis Campy but decided to swap out my older Campy SR seatposts for 
>> Nitto S-83 2-bolts on my Rivs because I did have the rails on one of my 
>> B-17's break on my X0-1 (which had a  27.0 mm 96 vintage Campy record 
>> diameter and this is the bike I generally commute to work on. Fortunately 
>> no injury to me..so that is a good thing). 
>>  
>> So ordered  2 27.2 mm  S-83's and added $10  to 1 of Riv's charities to 
>> bump my order to > $200but I didn't have any caffeine in my system this 
>> am , so  I accidentally ordered 26.8 mm instead.My partner phoned me at 
>> work and pointed this out, but we couldn't change the order. I phoned Riv 
>> long  distance and  spoke to Rich who  very kindly changed my order to the 
>> correct 27.2 mm (Doh:)). I'm sure they're crazy busy today getting ready 
>> for the pop-up event tomorrow  , and doubtless processing a blizzard of 
>> >$200 orders.
>>  
>> So, out of curiosity, did you enter this raffle, and if you did, what did 
>> y'all order and which bike would you pick if you won?
>>  
>> I'm thinking the Betty...at my mature age, a step through would be a 
>> useful addition to the stable
>>  
>> Good luck:)
>>
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "RBW Owners Bunch" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to rbw-owners-bun...@googlegroups.com .
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>> rbw-owne...@googlegroups.com
>> .
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>> http://groups.google.com/group/rbw-owners-bunch?hl=en-US.
>> For more options, visit https://groups.google.com/groups/opt_out.
>>  
>>  
>>
>
>
>
> -- 
> -- Anne Paulson
>
> My hovercraft is full of eels 
>

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[RBW] RBWSF s240o

[Dave Rivbike]

Our San Francisco Popup is coming soon. June 1-9, Noon-7pm. 

Opening day is next Saturday. At 5pm we'll have some kind of special thing, 
a meet and greet with a giveaway. 

I envision a city block with a Riv on every parking meter. 

I posted the specifics on the Blug. rivbike.tumblr.com
That's where I will post any updates. 

Hope to see you there. 

d...@rivbike.com

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[RBW] Re: Devil's slide tunnel

[Dave Rivbike]

I rode up Planet of the Apes, down the dirt to the highway then north back 
through the new tunnel on Saturday.  The stretch of road immediately before 
the tunnel is pretty dicey. No shoulder at all (not an exaggeration, none) 
and fast traffic taking the blind turns at speed. And once you're out, you 
have to merge into the car lane again, and they've picked up speed in the 
tunnel. That said, I survived! Once you're in the tunnel the bike lane is 
as wide as the car lane.  Hope a motorist won't confuse it for a passing 
lane though. It's neat in there, with huge fans blowing. Two things made me 
not want to do it again though: the tunnel amplified a motorcycle exhaust 
ripping through there so loud it was.. unpleasant, and it had to be 100 
degrees in there, despite being a cool Pacifica day. 

The opposite is taking the PoftheApes. Quiet, secluded, maybe a bit 
challenging, cool, ocean views. 
The old condemned part of the highway did not appear to be open yet. It 
will be a neat loop if/when they do. 

On Tuesday, May 14, 2013 1:22:19 PM UTC-7, Way Rebb wrote:
>
> Hello,
>
> Has anyone been down around the devil's slide area since the tunnel 
> opened?  I might be taking the Hillborne down to HMB or SC next week for a 
> few days.  It'd be nice to see the old coast road with no traffic!   
>

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[RBW] Re: Yet another post on shimmy

[Dave Rivbike]

Hi John, If it's only happening when going no hands... the problem might be 
not ENOUGH weight (you) on the front of the bike. Your body is the engine, 
but it's also part of the steering and suspension. It's like taking the 
shock absorbers off your '64 Impala lowrider and bouncing around at 
inersections

On Sunday, April 21, 2013 7:46:47 PM UTC-7, john wrote:
>
> Hello All. 
>
> I thought I'd get some ideas on a recent shimmy development. Here is the 
> scenario:
>
> Rider specs:
> John
> Height: 5'11"
> Weight: 150 soaking wet
> PBH: 88.9
> SH: apprx 78.5 cm
>
> I ride a 60 cm. Sam HIll. 
>
> I Never experienced shimmy with the stock build:  Shimano deore front and 
> rear hubs, Velocity synergy wheels, (35 cm panaracer pasella tires), noodle 
> handlebars, SKS Longboard fenders, etc.
> I ride with a nitto mini front rack,  nitro rear rack (the one for 
> saddlebag support, not panniers). I ride with a Baggins "Adam" saddlebag. 
> No front bag as yet because I haven't found one to fit the distance between 
> the front rack and handlebars (I'm not particularly interested in buying a 
> nitro F-15 rack, but instead covet a Berthoud rando bag - yet I don't know 
> if the 28cm size  will fill the gap. )
>
> Nothing unusual for a Rivendell.
>
> Now, for the recent developments:
> Swapped the old wheel (Velocity Synergy) for a newly built Velocity 
> Synergy with dynohub (Shimano Alfine). Have a lightweight B&M Cyo light 
> attatched to the right (rider's right while riding) of the rack. Switched 
> from 35cm Panaracers to 33.3 Jack Brown Greens. Got the JBs to fit under 
> Hono  because I had issues with the Longboards on two different sets: 
> (rubbing, chattering, due to inherent fleibility) . I also shortened the 
> stem just a hair, to see if doing so would help alleviate some forearm 
> discomfort I'd been having. (The old setup was stem height equidistant to 
> saddle height.)  Now the stem height is slightly below saddle height. 
> That's it.
>
>
> Now: experiencing some shimmy (and less overall feeling of stability) 
> while riding no hands sitting upright. This does not occur all the time, 
> but it's noticeable. The "response" doesn't happen all the time, but still, 
> it's there, and unnerving when it does. 
>
> This "response" almost never happened with my old, original setup. 
> Frustrating! Because I much prefer dyno lighting for any number of reasons, 
> and wanted to run narrower tires to better fit underneath Honjo fenders, 
> which I much prefer to Longboards. My "upgrades" were plenty expensive, 
> too! And a pain in the neck, and time away from the bike. Still, I want 
> what I want: the best Riv ride possible. Is there an inherent compromise 
> here? Am I missing something? And if it is the new developments, where is 
> the problem? Stem height? Wheel weight? Tire width?
>
> Any comments? Clues? Suggestions? I'll continue to ride and see how it 
> goes, but honestly, as much as I like the changes I've made (except for the 
> need to run thinner tires with is not optimal for me), I'd go back to the 
> original set up if it meant the end to shimmy. I do not like to shimmy! 
>
> Yes, obviously I will start with the easy stuff first. As in, I'll raise 
> the stem and see what happens (or doesn't). After that, I'm frustrated. 
> Very frustrated.
>
> Suggestions would be appreciated. Thanks.
>
> John
>

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[RBW] New Web Special Frames

[Dave Rivbike]

Just posting here to give y'all a little heads up on some web special 
frames. A few neat ones, and I'll post more tomorrow. 

http://www.rivbike.com/New-Stuff-s/489.htm

I'll be mentioning them in the email update on Friday, so, well, get them 
now, they've been selling fast. Also a bunch of cheap 105 hubs from the 
archives at that link. 


Dave@riv

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[RBW] Re: Staff Bikes is back

[Dave Rivbike]

I didn't leave anyone out by intention, I just rounded up the bikes that 
were here yesterday, a Thursday. That's who was here. More coming. 

There's no prep or dressing up or "wait, let me put my fenders back on" so 
I'll try to sneak them when the bikes aren't prepared.


On Thursday, January 31, 2013 9:07:52 PM UTC-8, Jim M. wrote:
>
> But they don't have the weekend staff, like Harry, Scott, Vince and Joe. 
>
> On Thursday, January 31, 2013 9:01:38 PM UTC-8, Jim M. wrote:
>>
>> A new page with staff bikes:  
>> http://www.rivbike.com/Staff-Bikes-s/766.htm 
>>
>

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[RBW] Custom Frame Raffle

[Dave Rivbike]

I just posted on the blug but thought to repost here. 

We're raffling off a custom frame to one lucky customer who places a $300+ 
order during December. 

Info here: 
http://rivbike.tumblr.com/post/37206352818/rivendell-raffle

Happy Holidays

-Dave@riv

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[RBW] Re: Suspicious? Protovelo for sale on CL

[Dave Rivbike]

I know the story on this.

It was built by Scott States. He owns Discount Muffler and Brakes next
door to Riv HQ.
You may have seen the blue bike hanging there when you visited.
He built the frame to show his brazing skills.

I asked him about this and he told me to REPORT THE BIKE AS STOLEN.


d...@rivbike.com

On Apr 23, 4:12 pm, "cyclotour...@gmail.com" 
wrote:
> Say it ain't so!
>
> On Monday, April 23, 2012 11:40:19 AM UTC-7, Jim Thill - Hiawatha Cyclery
> wrote:
>
>
>
>
>
>
>
>
>
> > Believe it or not, not everybody knows/cares what brand their handlebars
> > are.
>
> > On Friday, April 20, 2012 1:11:55 PM UTC-5, velobandit wrote:
>
> >> Hi everyone,
> >> I thought you all should know this... I came across this Protovelo ad
> >> on CL.  The owner knows nothing about this bike, not even the brand of
> >> the handlebars said that the bars had fancy emblems.
> >> Said she owned it for 2 years and longest ride was 20 miles in one
> >> day.  Do you know anything about this bike?
> >>http://sfbay.craigslist.org/eby/bik/2922136213.html

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[RBW] Re: Build kits!

[Dave Rivbike]

the 8sp was a typo. all kits are 9.
noodles and tiagra brake levers cost more than the alba/mtb levers

On Feb 2, 8:25 pm, Jay in Tel Aviv  wrote:
> Any idea why the 8 speed Noodle kit is $120 more than the 9 speed
> Albas?
> As far as I can tell everything else is the same.
>
> Jay
>
> On Feb 3, 4:14 am, Leslie  wrote:
>
>
>
>
>
>
>
> > On Friday, January 27, 2012 11:31:24 AM UTC-5, Darin G. wrote:
>
> > > Are these only available with albatross bars or am I missing
> > > something?
>
> > They are now showing Noodles, Albatross, and Moustache bars; pick the bar,
> > pick the wheelsize, and Bob's your uncle...
>
> >  :)

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[RBW] Re: Nuance of the rebate system

[Dave Rivbike]

Thanks for the comments. I first hand understand the confusion, I set
it up! That's why I'm also so proud to announce that it's a'changin.
It's currently an overall improvement, methinks, over the OLD WAY of
rebates but not perfect I admit so we're sweetening the deal.

All the comments make perfect sense and the limitations we have in
place are there because that's the way the software decided it to be.
Not because we thought it should be that way. I've pulled out more
hair about rebates old and new than anyone.

So not getting any rebate on orders in which credit was used has to
stay. There's no way around that, for now, but other merchants
including us have put in requests to have that changed on the next
update. It may just happen but don't hold your breath. That's why I
made sure to mention it on the Rebate page.

The $1 credit creaming a rebate on a $2000 frame is the perfect storm
example. I don't defend that quirk, but it's very easy to prevent that
scenario, especially since you have to order the frames by phone.
 It's their way of preventing the rebate-on-rebate losing money
scenario.  Fingers crossed it's resolved (allowing partial credit) in
an upcoming update, but for now we can manually adjust it IF YOU BUY A
FRAME/BIKE and that happens. It will happen maybe 20 times. We'll give
you the credit for the non rebatey amount. Just let us know.


I've done so already on the SimpleOnes that you CAN buy through the
site presently. But as for spare nickels and dollars here and there on
anything less than a frame, you're on your own for now. I don't think
it's too hard to plan around.  Especially when you read the rest of
this post.

So we're working with that limitation (no credit on credit, which
isn't entirely unfair) and changing the other stuff in a way I think
everyone will prefer because it gives you maximum flexibility (even
more than the now-preferred rebates of old). It's surely as fair a
free money giveaway as anyone can think of.

1. Expiration Dates: EMBIGGENED

The whole idea of expiration was to get you to come back and buy stuff
again, along with us thanking you for buying stuff. We need more
frequent orders.  We said 150 days, but the grace period was huger
than we'll ever admit.

And then there's this development: once you "redeem" the points, it
turns into a gift credit on your account THAT DOES NOT EXPIRE. So
redeem your 1000 rebate points for $50 in credit within that
expiration date and the $50 sits on your account forever until you
place your next order, and then it's AUTOMATICALLY applied. In that
way there's really no expiration. It's already that way.

But now, after one month of seeing how it works in real life, we're
upping the ante to a whopping 1000 days. That's just under three years
to save up all the points you want then redeem them all at once for a
huge purchase or little by little for smaller purchases as you see
fit. You decide when and how much you want to use. If you don't want
to use credit, just don't redeem. You're still in charge of making
sure the credit you're about to use is about the same as your order
total because of the aforementioned limitation.

2. No Rebate Points on orders that have even partial credit used:
STAYS AS IS

Can't get around it folks. No way. By using the rebate at all you
agree to this fact. It has this caveat. You've been warned and can
totally plan around it without too much fuss.

The 20 points for one buck / nickel per point system is again, just
working with what we've got. It's how you get 5%. It is, as you
mention, possible to change the numbers so that you'd have tens of
thousands of points to cash in for actual dollar amounts, but I just
though it more clear to show a $1000 purchase turned into 1000 points
the next day. Makes sense right? Maybe the wording could be clearer.
Your available balance there is you total in pretax purchases. Bust
out your phone and multiply that number by 0.05 and you've got your
amount.

I hope everyone understands that we're just trying to make everything
better for our customers and will continue to adapt. This new improved
rebate system now allows you to save up loads of points without
worrying about expiration so much and be in control of the cashing
out. If there's unanimous calls of "this is lame" out there at the end
of the year, we can go back to the old once/year way with a strict 1
year expiration.


On Feb 2, 7:49 am, Andrew  wrote:
> My only quibble with the new system is the points to dollars conversion: 20
> points to the dollar is quirky... why not use "nickels" instead of points,
> or just go all the way and show a balance of rebate credit in dollars and
> cents? But overall, I think the new system is just fine - it works for
> those who want to maximize their rebates, and it's also not automatic, so
> if you prefer to let the balance expire, that works, too.
>
> - Andrew, Berkeley

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[RBW] Re: Trouble loading Rivbike.com

[Dave Rivbike]

In any case I'll +1 the g+ idea and post the archived ones here. we'll
see what else we can find on the old machines here.

https://plus.google.com/photos/114994103039895826093/albums/5702458246841938801



On Jan 27, 11:08 am, Rex Kerr  wrote:
> On Thu, Jan 26, 2012 at 10:34 PM, Manuel Acosta <
>
> manueljohnaco...@hotmail.com> wrote:
> > One of my favorite things about the Rivendell website are the
> > pictures. Every picture on the site always reminds me that I should be
> > riding my bike. I say hell with fast loading. Some things are best
> > when slowed down.
>
> Are you kidding?  There's a reason that we spent so much on our 400 gram
> Rivencarbon bikes, and it wasn't to go slow!!

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[RBW] Re: Trouble loading Rivbike.com

[Dave Rivbike]

Yes, the slideshow. It makes the homepage heavier than it has to be.
Yet it's one of the most loved features of our site, has been for
years.
The images are downsized to a reasonable level, but you still have to
load them any time a new image is added or your cache is cleared.
For site speed, I'd love to have just one image there, the most recent
campout photo, but the slideshow is by far one of most popular
features on the site, so I'm kinda stuck there.

I think if I removed that, I'd get more heat than if I leave it.

One compromise  is to simply have the most recent photo there on the
homepage with the featured products, and when you click on that image,
you redirect to the whole slideshow, or even better linked out to an
archive of ALL the previous homepage photos we've used in the past.
That way the site would load faster for everyone, and those that want
to watch pictures and simply click out to another page and can wait
for that to load.
Downside is you would get the same image each visit (till we change it
for a new one) instead of the random choice from the bunch.

Interested what y'all have to say about this?
I lean towards faster faster faster, but it might be a hard sell since
most folks seem to like it.

-Dave@riv

On Jan 26, 6:48 am, tdusky  wrote:
> The new site is complex and loads slowly, it always has, I am on a
> fast mac with high speed internet.
> It sometimes hangs and I need to refresh to get it to load.
> That's the price of a cool looking site?
> Shouldn't be
>
> Tom Duksy
> Huntington Woods MI
>
> On Jan 26, 2:24 am, Joe Bernard  wrote:
>
>
>
>
>
>
>
> > The home page isn't loading well on both computers (and a smartphone) I've
> > used today. I can still click on the categories, but there's no home page
> > pic or featured products. Is anyone else experiencing this?

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[RBW] Rebates ready.

[Dave Rivbike]

I just sent this out to the email list;

Rebates Are Ready- http://eepurl.com/ieaQU

Only two days left to use them towards sale items.


On Dec 23 2011, 10:32 am, Smitty-A-Go-Go <54ca...@gmail.com> wrote:
> My understanding is that accumulated 2011 rebates will be awarded as a lump
> sum in early 2012 and that the new "next day" rebate policy goes into
> effect after the new year. There's a lot of assumption on my part though.
>
> As a mostly unrelevant but sort of vaguely related side note... gotta love
> those procrastinating family members who live across the country. I got an
> early Xmas present last night from just such a relative. It was an email
> Riv gift certificate the gift that keeps on giving.

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[RBW] 2011 Rebates, Membership

[Dave Rivbike]

Anyone whose membership is current or expired after September 1, 2011
gets one. Everything for every order on the new site is included. It
combines old site and new and will post in the form of a gift
certificate balance that you can access through the My Account link on
site. At least easier to deal with than before.

To guarantee that you'll get it in a timely, easy fashion make sure
you have registered on the new site with the same email you've used
with us in the past. We'll sort out issues as they come along, but
make sure your stuff is up to date.

Starting next year, membership is gratis. Once a member, always a
member. Five percent rebates will continue and free shipping on all
orders over $150 excluding wheels/frames/rims/bikes.

And rebates will be a live, ongoing thing. Not a once-a-year thing.
It'll work like this:
Place an order for $100 on Monday. Twenty four hours later on Tuesday
you'll be able to use your $5 rebate. It'll be good for 365 days. The
rebates keep adding up as you place orders, expiring as they hit 365
days. Cash them out whenever you want. For big bike purchases, you
don't have to wait till Jan to cash in. You can do it the next day.

We reserve the right to change this deal, but I wanted to clear up
confusion before it happens.

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[RBW] Re: All American Roadeo

[Dave Rivbike]

I'm aware of the overseas nature of the lugs themselves, figured
someone would point that out.
Even if you pounded out the lugs here, who knows where the steel came
from right?
I realized the great lengths you'd have to go to to be totally pure
USA, but the thread has been useful so far.
I learned of a few things I didn't know about.
Guess that's just the way it is these days, you'll get an overseas pad
on your US brake, overseas rails on your saddle, etc..




On Dec 21, 12:58 pm, Greg J  wrote:
> Not to rain on your parade, but my guess is that at least the dropouts and
> the lugs are made in Taiwan, so you're already in the realm of "assembled
> in the US."
>
> Of course, you have to draw the line somewhere, and yours is a perfectly
> reasonable one.
>
> My impression is that American Classic has been sourcing at least some of
> its products from Asia for about 10 years now.  I don't think post-Trek
> Bontrager is MUSA.

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[RBW] All American Roadeo

[Dave Rivbike]

Gestating the idea of an All American Roadeo.
Is it possible?
Would have gone with say an Atlantis, but I think the MUSA quill stem
doesn't exist.


Roadeo Frame
White Industries Crank
Phil BB, Spokes & Hubs
Chris King Headset
Paul Brakes
Thomson threadless stem, seatpost
Thomson even makes bolts


Here's the sticky stuff:

Chain, Cassette, Tires, Cabling, Shifters, Brake Levers, Rims,
Handlebars

Not sure if Bontrager stuff is all MUSA or not anymore, but they do
rims (complete wheels), handlebars, tires, saddles, bottle cages
Phil and White both make a single speed cogs but no cassettes...
Paul makes brake levers, but not for drops

Is it possible?
Any ideas for those last bits?
Is Bontrager MUSA?
Am I missing some great MUSA manufacturer?

I know of a custom knifemaker who machines his own cassettes, but to
buy one would probably be $999 or so.

More questions than answers. A monumental invoice total I'm sure, but
primo stuff.

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[RBW] Re: updated geometry chart

[Dave Rivbike]

Thanks for the comments. Glad you all like my color coding.

We have rivbike.ORG to be a sort of archive like you mention.
I back up the BLUG locally each month and can push it to .org if
tumblr goes down
Old pics, random pdf stuff (although I like googledocs for that so
they're searchable) will live there.
And thank goodness for cyclofiend doing this already as Andrew
mentioned.

Next time we update the sizing chart I'll post it up too.

Appending the chart with old bike data isn't a priority, i wouldn't
even know where to find longlow, etc, but if someone out there has the
info and wants to make a spreadsheet by all means... I'll post it.
For now that cyclofiend link will have to suffice.

One of the many reasons for tumblr BLUG was to make it real easy to
post pictures and do away with the PDFs which were always a pain..
So expect less PDFs and more picture-laden blugs.
They should be easier to find, index-able in the blug archive,  and no
more 20MB pdfs blocking up the homepage.

I appreciate the feedback and suggestions so keep it coming. Feel free
to email d...@rivbike.com

~^~Dave

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[RBW] updated geometry chart

[Dave Rivbike]

I posted as a google doc, but you can always find the link at the
bottom of the bike models page here:

http://www.rivbike.com/Bicycle-Models-s/39.htm




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[RBW] Re: Serial Number Database

[Dave Rivbike]

Joe,

The code should work now.
Not sure why your "lugs" coupon didn't come through.. Email me and
I'll sort it out.

-D

On Nov 17, 6:57 pm, Joe Bernard  wrote:
> I think the new site is still a work in progress. I never got the 5%
> discount, even though I put "lugs" in the coupon box *and* the notes box.
> The price difference wasn't worth bothering them about.
>
> Joe Bernard
> Fairfield, CA.

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[RBW] $10 coupon working now

[Dave Rivbike]

Sorry for the delay

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