Re: [RE-wrenches] Magnum Energy/Sensata issues

2022-09-27 Thread Roy Butler via RE-wrenches 
BrianMagnum was at SPI, not sure why though. It was a very small 
both with their quad stack and not much else.


Roy Butler
Four Winds Renewable Energy, LLC
8902 Route 46, Arkport, NY 14807
607-324-9747www.four-winds-energy.com

Education is when you read the fine print; experience is what you get when you 
don’t.

“The less people know, the more stubbornly they know it.”

Although no trees were killed in the sending of this message,
a large number of electrons were terribly inconvenienced.




On 9/27/2022 5:55 PM, Brian Mehalic via RE-wrenches wrote:
For what it is worth, I don't recall seeing a Magnum/Sensata booth at 
the show formerly known as SPI last week.


Brian Mehalic
NABCEP Certified Solar PV Installation Professional™ R031508-59
National Electrical Code® CMP-4 Member
(520) 204-6639

Solar Energy International
http://www.solarenergy.org

SEI Professional Services
http://www.seisolarpros.com 



On Tue, Sep 27, 2022 at 2:53 PM Chris Daum via RE-wrenches 
 wrote:


Hi folks:

Anyone else having issues regarding a total lack of tech support
of Magnum products?We have a failed MS2812 inverter a customer
bought last September of 2021, and we’ve tried repeatedly since
August 16 to get any response.All we hear back is their
auto-responder saying ‘they will be in touch with us shortly’.

Frustrating!

Chris Daum

Oasis Montana Inc.

406-777-4309

406-777-4309 fax

www.oasismontana.com 

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Re: [RE-wrenches] Magnum Energy/Sensata issues

2022-09-27 Thread Brian Mehalic via RE-wrenches 
For what it is worth, I don't recall seeing a Magnum/Sensata booth at the
show formerly known as SPI last week.

Brian Mehalic
NABCEP Certified Solar PV Installation Professional™ R031508-59
National Electrical Code® CMP-4 Member
(520) 204-6639

Solar Energy International
http://www.solarenergy.org

SEI Professional Services
http://www.seisolarpros.com



On Tue, Sep 27, 2022 at 2:53 PM Chris Daum via RE-wrenches <
re-wrenches@lists.re-wrenches.org> wrote:

> Hi folks:
>
>
>
> Anyone else having issues regarding a total lack of tech support of Magnum
> products?  We have a failed MS2812 inverter a customer bought last
> September of 2021, and we’ve tried repeatedly since August 16 to get any
> response.  All we hear back is their auto-responder saying ‘they will be
> in touch with us shortly’.
>
>
>
> Frustrating!
>
>
>
> Chris Daum
>
> Oasis Montana Inc.
>
> 406-777-4309
>
> 406-777-4309 fax
>
> www.oasismontana.com
>
>
>
>
>
>
> ___
> List sponsored by Redwood Alliance
>
> Pay optional member dues here: http://re-wrenches.org
>
> List Address: RE-wrenches@lists.re-wrenches.org
>
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>
> There are two list archives for searching. When one doesn't work, try the
> other:
> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
>
> List rules & etiquette:
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>
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> http://www.members.re-wrenches.org
>
>
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[RE-wrenches] Magnum Energy/Sensata issues

2022-09-27 Thread Chris Daum via RE-wrenches 
Hi folks:
 
Anyone else having issues regarding a total lack of tech support of Magnum 
products?  We have a failed MS2812 inverter a customer bought last September of 
2021, and we’ve tried repeatedly since August 16 to get any response.  All we 
hear back is their auto-responder saying ‘they will be in touch with us 
shortly’.
 
Frustrating!
 
Chris Daum
Oasis Montana Inc.
406-777-4309 
406-777-4309 fax
  www.oasismontana.com 
 
 
 
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