Re: [RE-wrenches] Kohler 10ERG and RES Models
Yesterday, our Kohler rep told us that Kohler has officially declared that it will not honor its warranty for any 10ERG or RES installed in an off-grid location. Historically we've sold these models into the off-grid market and Kohler has honored the warranty. Has anyone else had such a definitive statement delivered? Scott Backwoods Solar Sandpoint, ID ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] Kohler 10ERG and RES Models
Yes. We were told this after selling a 12K RES to a client last year. A few months later we were advised to tell our client to never mention that it would be used in a off-grid situation after he had purchased the unit. It sure put us in a weird spot. Although I protested, explaining that the application was made known to the distributer before purchase, he claimed there was nothing he could do. I have since avoided Kohler for a variety of reasons, but this being quite a big one. It has been a real bummer. I was never given a real reason for this. Jay Pozner Nunatak Alternative Energy Solutions Crested Butte, CO nunatakene...@gmail.com (970) 349-3432 On Fri, Mar 26, 2010 at 9:21 AM, scott and tracey gentle...@air-pipe.comwrote: Yesterday, our Kohler rep told us that Kohler has officially declared that it will not honor its warranty for any 10ERG or RES installed in an off-grid location. Historically we've sold these models into the off-grid market and Kohler has honored the warranty. Has anyone else had such a definitive statement delivered? Scott Backwoods Solar Sandpoint, ID ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] Kohler 10ERG and RES Models
We now use Gillette Generators. Prime power warranty, 12kw, Honda Engine, 2 wire start, enclosed, Nice units. No issues so far. Jeremy All Solar Inc. Jeremy and Amy Rodriguez 1463 M St Penrose, CO 81240 www.asolarelectric.com Phone 719-372-3808 Fax 719-372-3804 Email allso...@scswifi.net Email allso...@live.com - Original Message - From: jason pozner To: RE-wrenches Sent: Friday, March 26, 2010 9:53 AM Subject: Re: [RE-wrenches] Kohler 10ERG and RES Models Yes. We were told this after selling a 12K RES to a client last year. A few months later we were advised to tell our client to never mention that it would be used in a off-grid situation after he had purchased the unit. It sure put us in a weird spot. Although I protested, explaining that the application was made known to the distributer before purchase, he claimed there was nothing he could do. I have since avoided Kohler for a variety of reasons, but this being quite a big one. It has been a real bummer. I was never given a real reason for this. Jay Pozner Nunatak Alternative Energy Solutions Crested Butte, CO nunatakene...@gmail.com (970) 349-3432 On Fri, Mar 26, 2010 at 9:21 AM, scott and tracey gentle...@air-pipe.com wrote: Yesterday, our Kohler rep told us that Kohler has officially declared that it will not honor its warranty for any 10ERG or RES installed in an off-grid location. Historically we've sold these models into the off-grid market and Kohler has honored the warranty. Has anyone else had such a definitive statement delivered? Scott Backwoods Solar Sandpoint, ID ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org -- ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
