Re: [RE-wrenches] outback mate question
Call Sandra Herrera or one of the other Outback techies, Jay. If I remember correctly, the Mate display shifts to Drop when the Mate detects the presence of Generator AC...or it's some other random and totally non-logical--but harmless--behavior. Maybe the newer versions don't do that. Jolliness, Mick Abraham, Proprietor www.abrahamsolar.com Voice: 970-731-4675 On Tue, Feb 8, 2011 at 6:51 AM, Wayne Irwin wrote: > Jay, > > I have seen the same problem and like Kent, I also reset the Mate to > factory defaults and reprogrammed > all the AGS settings for the customer. Also no problems since. I would also > recommend sending in the the mate for a free software up grade. > > > Wayne Irwin > Director of Engineering > Pure Energy Solar International Inc. > State Licensed Solar Contractor > License # CVC56695 > wa...@pureenergysolar.com > http://pureenergysolar.com <http://pureenergysolar.net/> > 352 377-6527 Office > 352 336-3299 Fax > 352 316-1637 Cell > > The content of this message is Pure Energy Solar Confidential. If you are > not the intended recipient and have received this message in error, any use > or distribution is prohibited. Please notify me immediately by reply e-mail > and delete this message from your computer system. Thank you. > > > > > > Date: Mon, 7 Feb 2011 19:21:29 -0800 > > From: k...@coveoregon.com > > To: re-wrenches@lists.re-wrenches.org > > Subject: Re: [RE-wrenches] outback mate question > > > > Jay, > > > > I've seen that happen. I concluded that it was associated with an AGS > > fault status. I also reset the Mate to factory defaults and reprogrammed > > all the AGS settings for the customer. No problem since then. > > > > Kent Osterberg > > Blue Mountain Solar, Inc. > > > > > > jay peltz wrote: > > > HI All, > > > > > > I'm curious if anyone can shed light on this one. > > > > > > I've got a customer whos telling me their mate changes from USE to drop > on its own. > > > they say they set it on USE, come back and check it and its on Drop? > > > I"ve never seen this one. > > > > > > any thoughts other than user error? > > > > > > system is 6 years old, probably original mate, no AGS, sealed fx > > > > > > thanks, > > > > > > jay > > > > > > peltz power > > > > > > PS the site is a 8hr drive each way, not my install, just trying to > help out. > > > > > > > > ___ > > List sponsored by Home Power magazine > > > > List Address: RE-wrenches@lists.re-wrenches.org > > > > Options & settings: > > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > > > List rules & etiquette: > > www.re-wrenches.org/etiquette.htm > > > > Check out participant bios: > > www.members.re-wrenches.org > > > > ___ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > > ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] outback mate question
Jay, I have seen the same problem and like Kent, I also reset the Mate to factory defaults and reprogrammed all the AGS settings for the customer. Also no problems since. I would also recommend sending in the the mate for a free software up grade. Wayne Irwin Director of Engineering Pure Energy Solar International Inc. State Licensed Solar Contractor License # CVC56695 wa...@pureenergysolar.com http://pureenergysolar.com 352 377-6527 Office 352 336-3299 Fax 352 316-1637 Cell The content of this message is Pure Energy Solar Confidential. If you are not the intended recipient and have received this message in error, any use or distribution is prohibited. Please notify me immediately by reply e-mail and delete this message from your computer system. Thank you. > Date: Mon, 7 Feb 2011 19:21:29 -0800 > From: k...@coveoregon.com > To: re-wrenches@lists.re-wrenches.org > Subject: Re: [RE-wrenches] outback mate question > > Jay, > > I've seen that happen. I concluded that it was associated with an AGS > fault status. I also reset the Mate to factory defaults and reprogrammed > all the AGS settings for the customer. No problem since then. > > Kent Osterberg > Blue Mountain Solar, Inc. > > > jay peltz wrote: > > HI All, > > > > I'm curious if anyone can shed light on this one. > > > > I've got a customer whos telling me their mate changes from USE to drop on > > its own. > > they say they set it on USE, come back and check it and its on Drop? > > I"ve never seen this one. > > > > any thoughts other than user error? > > > > system is 6 years old, probably original mate, no AGS, sealed fx > > > > thanks, > > > > jay > > > > peltz power > > > > PS the site is a 8hr drive each way, not my install, just trying to help > > out. > > > > > ___ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] outback mate question
Jay, I've seen that happen. I concluded that it was associated with an AGS fault status. I also reset the Mate to factory defaults and reprogrammed all the AGS settings for the customer. No problem since then. Kent Osterberg Blue Mountain Solar, Inc. jay peltz wrote: HI All, I'm curious if anyone can shed light on this one. I've got a customer whos telling me their mate changes from USE to drop on its own. they say they set it on USE, come back and check it and its on Drop? I"ve never seen this one. any thoughts other than user error? system is 6 years old, probably original mate, no AGS, sealed fx thanks, jay peltz power PS the site is a 8hr drive each way, not my install, just trying to help out. ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] outback mate question
Do they have a PC connected to the Mate? Thank you, Maverick Maverick Brown BSEET, NABCEP Certified Solar PV Installer ® President & CEO Maverick Solar Enterprises, Inc. Office: 512-919-4493 Cell:512-460-9825 Sent from an iPhone. On Feb 7, 2011, at 7:33 PM, jay peltz wrote: > HI All, > > I'm curious if anyone can shed light on this one. > > I've got a customer whos telling me their mate changes from USE to drop on > its own. > they say they set it on USE, come back and check it and its on Drop? > I"ve never seen this one. > > any thoughts other than user error? > > system is 6 years old, probably original mate, no AGS, sealed fx > > thanks, > > jay > > peltz power > > PS the site is a 8hr drive each way, not my install, just trying to help out. > > > ___ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
