Dear All,

Oracle CRM and Oracle 11i eBusiness Suite resource need
Memphis, TN
6-9 months contract,
Pay: OPEN
Scope of Work
One Technical-Functional Consultant experienced with Oracle CRM and Oracle
11i
eBusiness Suite applications. Consultant will work with Oracle
technical staff and user groups to analyze and troubleshoot issues related
to Oracle
CRM.
Duration:
This position is for a six (6) to nine (9) month contract and the
anticipated start
date is immediately following selection of a candidate.

Requirements

Job Skills/Experience
Our knowledge, experience, and skill requirements are:
1. Results oriented professional with at least five full life cycle
implementations
2. Must possess excellent Functional and Technical knowledge in following
Oracle
CRM modules
3. Expertise in Tele Service, iSupport, Advanced Scheduler, Dispatch Center,
Field
Service, Mobile Field Service, eMail Center, Knowledge Management with five
(5)
years of minimum experience
4. Experience in working with and understanding the TCA model for Public
Sector
Organizations in Service modules
5. General understanding of APIs.
6. Understand and analyze the Business Requirements and assist customers in
mapping/gapping their business needs
7. Having excellent knowledge in SQL, PL/SQL, XML Publisher, OA Framework,
and
J2EE
8. Experience with GIS/GPS functionalities (Routing/Mapping) and Integrating
Oracle Service modules with Enterprise GIS Application (ESRI or any other
GIS)
9. Prepare relevant documents for Functional Design, Test Plans. Prepare
Training,
Process documents and conduct Trainings through out the implementation
10. Excellent knowledge in configuring the application as per the AIM
methodology
and documenting the processes including Class Room Pilots, User Acceptance
Testing, and Trainings
11. Possess necessary expertise and knowledge to be able to advise customers
on
best practices according to industry standards, and how to put those best
practices in place
12. Experience in working with government clients would be a plus
13. Excellent communication skills and ability to work with various
divisions and
users
14. Demonstrated project management skills, knowledge of project management
tools and methodologies.

Please Email me, as it is the best way to contact me.

Regards,
Krishna

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