Hello All, Please go through the below Job Description and let me know your Interest.
Please reply to me at *puj...@itscient.com <puj...@itscient.com>* *Job Title: jira AdminLocation: Irving, TXDuration: 6 months* *Job Description: * - Experience : 8+ Yrs - Install, configure, maintain, administer, and enhance Atlassian products (Jira, Confluence, Jira with Zephyr), work with customers to enable Project workspace creation, custom workflows, fields, dashboards, and reports. - Create and manage complex components, including project workflows, screen schemes, permission schemes, and notification schemes, providing Atlassian tool support to client engagement teams, client users, and internal project teams. - Troubleshoot and triage support issues in a timely fashion to help meet any operational service-level agreements (SLAs) - Install, configure, maintain, administer, and enhance Atlassian products (Jira, Confluence, Jira with Zephyr), working with customers to enable Project workspace creation, custom workflows, fields, dashboards, and reports. - Manage support tickets for assistance requests, support, and general product questions, providing training and demos as needed - Engage closely with client administrators, including user license provisioning, system settings review, end user documentation, and system configuration based on internal product decisions and user feedback - Provide the management team with usage and adoption metrics, reports, and dashboards - Escalate issues to and build relationships with internal and vendor support teams, owning the interaction with them on support tickets - Build and own standard templates, JIRA reports, dashboards, and on-demand requirements from the project management office (PMO) and client engagement teams - Provide support as required to client administrators and users to ensure the success of implemented solutions - Experience and desire to work in a Global delivery environments - Good interpersonal and communication skills, both oral and written. -- Thanks and regards, Puja Verma || IT-SCIENT || Fremont, CA || Phone: 510-516-7806 ll Web: itscient.c <http://itscient.com/>om <http://itscient.com/> ll *pujaverma.itsci...@gmail.com <pujaverma.itsci...@gmail.com>* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.