*Hi*

*Please go through the below position and if you feel comfortable, then
please send me your updated resume*



*Position:         Siebel Project Manager *

*Location:        Aliso Viejo, CA*

*Duration:        6+ months*

*Interview:       Phone and face to face*





*QUALIFICATIONS*

*Requires *

·         5+ year Project Management experience ,

·         5+ years of Siebel application knowledge,

·         3+ years Business Systems Analyst experience,

·         3+ years QA experience,.

·         Ability to interface with business application users at all
levels to ensure that proper customer requirements are captured and
understood.

·         Strong technical CRM background preferred.

·         Requires excellent analytical, problem solving, oral, telephone,
and written communication skills.

·         Prefer a B.A./B.S. in CS/CIS/IS/MIS/Business or related field or
equivalent with experience in working with Siebel.



*MAJOR RESPONSIBILITIES*:



1.     Project Manage small/medium sized CRM projects

2.     Manage all project QA and QC planning and execution activities

3.     Work with business stakeholders to define, track and report
departmental / functional / application metrics and KPIs

4.     Work with customer base in identifying and defining business
requirements for specified area

5.     Capture and document business and user requirements, business
process workflows

6.     Create use cases from approved business requirements and design
options

7.     Create and manage application functional test plans and test cases
from use cases for requirements traceability, IS systems testing,
regression testing, application integration testing, performance testing
and UAT testing

8.     Testing, defect tracking, defect resolution, ongoing status
reporting.

9.     Perform troubleshooting and problem resolution of application issues
as required

10.  Interface with other teams and team members to ensure smooth
operation, and integration of internally managed systems

11.  Lead meetings and interface with all other support team members to
ensure smooth operation of the business application environment.

12.  Maintain business knowledge of software, project related packages and
directly participate in IS planning activities

13.  Adhere to all company’s Information Services policies and procedures

14.  Perform all other tasks as assigned or required.



*MINIMUM QUALIFICATIONS:*

•         5+ year IT CRM Project Management experience

•         5+ years of Siebel application knowledge

•         3+ years Business Systems Analyst experience

•         3+ years QA experience for customer facing business applications

•         Working knowledge of CRM Support business processes

•         2+ years of hands-on experience with MS Visio and MS Office

*PREFERRED QUALIFICATIONS:*

•         Experience working at a commercial software company

•        Experience working with customer support organizations and projects







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*Ankush Nirala* | Technical Recruiter | Apetan Consulting LLC

Tel: 201- 620- 9700* 112 | Mail: 72 Van Reipen Avenue # 255 Jersey City, NJ
07306 |

Corp.Office: 15 Union Avenue,  office # 6,  Rutherford, New Jersey 07070 |

ank...@apetan.com | G-talk: ankush...@gmail.com | www.apetan.com

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