Re: Backup renders ASIP server mute, deaf
Subject: Backup renders ASIP server mute, deaf From: "Andrew Tomlinson" [EMAIL PROTECTED] Date: Mon, 16 Oct 2000 11:45:55 -0400 I have experienced the exact same problem backing up a G4 ASIP server. I put a Kingston KNE110 Ethernet card in my backup Mac to increase throughput, Everything worked fine apart from when backing up the ASIP server, when the problems Andrew stated appeared every time I tried to back it up. Dantz tech support have offered a troubleshooting approach working from the reported 519 error, which I am working through. But, via the AppleshareIP mailing list I have found the following snippet (more at http://homepage.mac.com/suinn/ASIPBlackMagic.html) courtesy Brad Suinn, an Apple person (I think) with a close involvement in ASIP: Large File copies over 100Mbit getting stuck. ASIP File Server getting "hung/frozen/etc", but other services like Web work... AFP/TCP freezing under heavy load, but AFP/ATalk still works - */ Seems to be related to "OT Auto Push Support" extension in your system folder. This extension is used for the TCP Filtering, but note that TCP filtering does not actually have to be in use, just the presence of that extension is enough. 1) Remove the "OT Auto Push Support" extension from the system folder. 2) Restart your server. 3) This will totally disable TCP filtering which is a bummer. 4) Maybe try www.opendoor.com for a better TCP filter? The OT Auto Push Support extension does seem to be a casause of some concern in a number of forums that I listen in to. And the discussion of the type of problems it can cause seems to mirror quite closely what I, and others have experienced when backing up ASIP servers. I am still working through the troubleshooting process (which is slow as I still need to keep the server working each day to support our users), but if I find anything I will try to report it here. Regards Graham Our backup script in Retrospect ran beautifully for a month, but now fails every time. Here's the situation: 1. Two ASIP servers (G3, G4) plugged into same Asante dumb 10BT hub. Retrospect runs on the G3 w/SCSI card and APS DDS-3 tape backup. Apple System Profiler reports both servers running at 10Mbps, Half Duplex. 2. Backups of the local HD (G3) work fine, and there are never problems with the G3 server. 3. Backups of the G4 via Retrospect network client go part way, backing up some files, then fail as the G4 suddenly becomes mute and deaf. Retrospect does a "Net Retry," then aborts the backup when it fails to find the G4. 4. The G4 does not crash. MOSSA indicates it is still serving via Appletalk, TCP, etc. File server can be stopped, restarted via MOSSA; Mac OS Server Admin Agent can be quit, re-run; file server can be stopped, Appletalk turned off/on, file service restarted. Nevertheless, the G4 can no longer see anything on the network (via Chooser) nor be seen by anything on the network. Only a reboot of the machine restores network function. 5. Retrospect log reports "519" error for the G4 backup. From reading through the archives, I gather that I should be looking for flaws in the network hardware, but I don't really know where to start. Everything else about these servers is runnning just fine. -- Andrew Tomlinson [EMAIL PROTECTED] Graham Mitchell Total Coverage Limited the co-operative design consultancy T: 023 8067 8330 F: 023 8067 8340 E: [EMAIL PROTECTED] www.totalcoverage.co.uk -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Retrospect 5.15 for Windows (Was: Re: What's new in the5.1.5 PC client?)
Douglas B. McKay [EMAIL PROTECTED] wrote: Since I have Retrospect running on a fast (2 way SMP 650 MHz) machine running Windows 2000 with 3 OnStream tape drives backing up many W2K clients, it sounds like I should upgrade. BUT, it's been running great! Before I decide whether or not to update our server, can you say what specifically has been fixed relating to the above configuration? With Windows 2000 clients, the client service would not start on some computers running at 667 MHz and higher. This was only with the Retrospect Client software, not the host application (Desktop/Workgroup/Server). Eric Ullman Dantz Development -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Macintosh Retrospect server migration
I plan to migrate our Macintosh v4.3 Retrospect server to another (more robust) Macintosh and need to know what exactly needs to be moved. Obviously the Retrospect server software will be installed, the storage set files will be copied over along with any files added to the Retrospect preferences folder. Am I missing anything? Any other words of wisdom would be appreciated. Regards, Andrew Philipoff Computer Resource Specialist Magnetic Resonance Science Center University of California, San Francisco -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: dying server
Do you have the mail function of ASIP running? Do you have a filter set in Retrospect to not backup the mail folder? I can guaranty that if you are trying to backup that folder, that's where it is locking up. Mine did the same thing. Fortunately, I have a very low volume mail server so losing the mail file would not be a big deal. I simply just don't back it up. The way DAntz prescribes you do back it up is to use the Applescript to turn off the mail portion, copy files, and then turn mail back on. This is all done in the script. Every night when the Retrospect backup gets to "88 files remaining, 12.0 Mb" on the system volume of my ASIP server, the ASIP server dies. How can I find out what file Retrospect is reading (or attempting to read) when this happens? Is there a way to get file-by-file info in the log? Jon L. Gardner '89, Computer Systems Manager mailto:[EMAIL PROTECTED] Texas AM University Dept. of Food Services http://food.tamu.edu/ Tel 979.458.1839 * Fax 979.845.2157 * Hip 979.229.4323 PGP public key available at http://food.tamu.edu/pgp/jon.html -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Macintosh Retrospect server migration
I've done this many times. Retrospect Folder and the Retrospect Preferences. You will need to go into each backup script and tell where the storage set is now located as well. Important step. The backup will not happen if you don't. I plan to migrate our Macintosh v4.3 Retrospect server to another (more robust) Macintosh and need to know what exactly needs to be moved. Obviously the Retrospect server software will be installed, the storage set files will be copied over along with any files added to the Retrospect preferences folder. Am I missing anything? Any other words of wisdom would be appreciated. Regards, Andrew Philipoff Computer Resource Specialist Magnetic Resonance Science Center University of California, San Francisco -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: dying server
on 10/17/00 11:42 AM, Matt Barkdull at [EMAIL PROTECTED] wrote: Do you have the mail function of ASIP running? Do you have a filter set in Retrospect to not backup the mail folder? I can guaranty that if you are trying to backup that folder, that's where it is locking up. Mine did the same thing. Yes, we're running the mailserver, but we've always backed up that file and it's never caused problems before now. Plus, the log shows 88 files/12Mb remaining to backup, and the mail database is close to 700Mb, so that's not the file that's dying. I suspect it is a preference file, but I'd rather use the sharpshooter approach rather than the shotgun approach. Jon L. Gardner '89, Computer Systems Manager mailto:[EMAIL PROTECTED] Texas AM University Dept. of Food Services http://food.tamu.edu/ Tel 979.458.1839 * Fax 979.845.2157 * Hip 979.229.4323 PGP public key available at http://food.tamu.edu/pgp/jon.html -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Backup renders ASIP server mute, deaf
Thanks for your reply. Why yes, I did order this G4 this summer. I'm forgetting what "MP" stands for, though. At any rate, I'm curious as to what the "known issues" you refer to are. I did read the Apple TIL #25147 on the Ethernet Update 1.0, which describes symptoms not quite like mine: Andrew, MP = Multiprocessor This is a newer issue than what the ether update addressed. There were a bunch (in round numbers) of postings on this at macfixit and I believe there's a TIL on it too that states that there isn't a fix for it yet but they're working on it. sigh I'd have to hit the web to get you more details but time doesn't allow it right at this moment (feel free to search though g). It's happening with Summer 2000 iMacs too as I recall. I can't try moving the backup drive at this time; the G4 has no SCSI card, and I have no other machine available, but I will hope to give this a try eventually. Ah, so I see weekend work in the making...hostile takeover of some unsuspecting users' machine. heh. Pam -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Colorado T3000
Hi Dave, Retrospect Backup for Windows supports most IDE/ATA/ATAPI, USB, and SCSI (for Retrospect Desktop Backup and higher) tape drives. I believe the Colorado T3000 is an older, floppy controller-based tape drive, which falls outside Retrospect's scope of compatible devices. If you'd like to purchase a newer tape drive, this list would be an excellent resource for recommendations. Best regards, Eric Ullman Dantz Development Dave Otto [EMAIL PROTECTED] wrote: Colorado drives are listed as supported devices but how do I get a Colorado drive to show up in My Computer so Retrospect can see it? Thanks, Dave Otto -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Macintosh Retrospect server migration
You will need to go into each backup script and tell where the storage set is now located as well. Important step. The backup will not happen if you don't. You can shortcut this by double clicking the files for the backup sets. Select them all in the finder and double click. You'll get a setting window for all of them at once but after that Retro will know where they are. -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
RE: Retrospect 5.15 for Windows (Was: Re: What's new in the5.1.5 PC client?)
Sounds good. What about the changes regarding OnStream drives - were you just referring to support for some of the newer ones (I have ADR50 drives)? Thanx! ...Doug -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Eric Ullman Sent: Tuesday, October 17, 2000 9:45 AM To: retro-talk Subject: Re: Retrospect 5.15 for Windows (Was: Re: What's new in the 5.1.5 PC client?) Douglas B. McKay [EMAIL PROTECTED] wrote: Since I have Retrospect running on a fast (2 way SMP 650 MHz) machine running Windows 2000 with 3 OnStream tape drives backing up many W2K clients, it sounds like I should upgrade. BUT, it's been running great! Before I decide whether or not to update our server, can you say what specifically has been fixed relating to the above configuration? With Windows 2000 clients, the client service would not start on some computers running at 667 MHz and higher. This was only with the Retrospect Client software, not the host application (Desktop/Workgroup/Server). Eric Ullman Dantz Development -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
