Re: Erasing pains

2001-02-13 Thread Michael Kennard

The way I did it was to recreate a catalog and cancel it once it 
started reading the tape. Then you have a bit of a catalog which is 
enough and you can then erase it as normal.

michael

>How...do I get retrospect to let me erase tapes from a multi - tape set that
>are being recycled and the index has long been tossed?
>
>john
>--
>No matter how long the river, the river will reach the sea.
>-Eugene Fitch Ware
>
>
>
>--
>--
>To subscribe:[EMAIL PROTECTED]
>To unsubscribe:  [EMAIL PROTECTED]
>Archives:
>Search:  
>
>For urgent issues, please contact Dantz technical support directly at
>[EMAIL PROTECTED] or 925.253.3050.



--
--
To subscribe:[EMAIL PROTECTED]
To unsubscribe:  [EMAIL PROTECTED]
Archives:
Search:  

For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.



How'd this happen?

2001-02-13 Thread Pam Lefkowitz

G'morning all,

I have an odd bird here and, though it probably doesn't make a whole lot of
difference in my backup integrity, it is frustrating and annoying
nonetheless.

I have 7 drives in my local container. When I rewrote my scripts about 6
weeks ago the drives/partitions were in this order: 1,2,3,4,5,6,7. Today
when I open configure>volumes it still lists them that way. However, about a
month after I rescripted (say, end of January) my desktop container now
resolves (in all my scripts) to the following order: 4,5,6,7,1,2,3. Nothing
odd happened here hardware- or software-wise that I can think of. And the
only way I know of to fix this is to  rescript again...which I really
really don't want to do if I can avoid it.

Specifics:
G4/450
OS 9.0.4
Retro 4.3

Is this a function of a corrupt Retro.Config error  or have I just
missed something incredibly simple?

Thanks,

Pam



--
--
To subscribe:[EMAIL PROTECTED]
To unsubscribe:  [EMAIL PROTECTED]
Archives:
Search:  

For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.



RE: HP surestore t4i

2001-02-13 Thread Craig Isaacs


> Previous failed solutions
>
> clean drive with compressed air duster (HP)
> re-install Arcserve (ME & HP)
> Complete Power off (ME & HP)
> Complete change of Tapes (Me & HP)
> Netware Patch for CD rom drives (ME)

Since you posted this on retro-talk, I have to suggest that you put the tape
drive on a Windows or Macintosh computer and try Retrospect. If that works, your
drive is fine.

Craig



--
--
To subscribe:[EMAIL PROTECTED]
To unsubscribe:  [EMAIL PROTECTED]
Archives:
Search:  

For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.



RE: 0.8 MB/min?

2001-02-13 Thread Grein, Randy

Steve,
There's a strong possibility that you're suffering from one or more of the
dreaded 'stupid switch, stupid plug&play' syndrome. If you can, put it on a
fast ethernet hub (NOT a 10/100 hub!) and test. If that works, fix the
switch port to 100 half duplex.

-Original Message-
From:   Steve Yuroff [SMTP:[EMAIL PROTECTED]]
Sent:   Monday, February 12, 2001 3:42 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject:Re: 0.8 MB/min?

I was plesantly surprised when someone from Dantz Tech Support
(SHAME on me for not noting who it was!) phoned me to discuss this post.
Let me pubicly thank Dantz for taking the step to phone me to help.
Unfortunately, we did not pinpoint where the problem lies, but there are
some updates to the story, which I'll share in hopes that it will someday
help someone else (cuz we all search the archives, right?):

This morning I started an immediate duplicate of the source machine
(B&W G3) to my archive tape set.  It started at a typical 65MB/sec, but
again the speed fell through the day, looking like this:

11:00A - 65MB/min
1:37P  - 15.4MB/min
3:16P  - 10.7MB/min
4:52P  - 8.1MB/min
5:30P  - 7.4MB/min- which is as I type right now.

I have screenshots that show the speed and monitor window from
IPNetMonitor, in case they may be of value.

Prior to the backup, I ran DiskWarrior 2.0 on the client, which did
find problems in the Volume Information of the only disk.  Although DW
reported them fixed, my speed declines persist.

To address your questions and points, and give more info:
The original post came on a Saturday morning.  Over Friday night, my
network traffic was at it's lowest possible, so I doubt network congestion
is the problem.
My local operations are at the speed I expect.  The backup server
can copy to from an ASIP server at about 7MB/sec.
Source and destination for the duplicate were both Retro clients.
There would be no communication problems with a tape drive in the original
post.
Network is 100B switched.
Backup server has 224MB of RAM, 15MB set for Retro preferred.
Between the original duplicate and the above Immediate Backup, I ran
a normal incremental backup on my LAN.  Copied 7 gigs from an ASIP server at
71MB/sec average. Entire copy here is just over 3 gigs.

Steve. 
-- 
Steve Yuroff
Network and System Administrator
The Hiebing Group
Madison, WI.

On Monday, February 12, 2001 3:31 PM, Irena Solomon
<[EMAIL PROTECTED]> wrote:
>There are a lot of factors that may be contributing to this
slowdown,
>including network issues and device communication problems. What if
you do a
>backup instead of a duplicate? What kind of performance do you get
when
>doing local operations? I would strongly suggest that you give us a
call and
>we can go through some troubleshooting to pinpoint what may be
>going on.
>
>Regards,
>
>Irena Solomon
>Dantz Technical Support
>925.253.3050
>
>
>>> Right now, I'm using Retro to do an immediate duplicate from a
B&W G3 to the
>>> new Titanium Powerbook the owner will be using.  I shut down the
G3, and left
>>> it at "waiting for backup", which should exclude any background
processes
>>> from running.
>>> 
>>> When I started, it was copying at over 100MB/min.  An hour
later, it was
>>> copying at 25MB/min.  Now, 18 hours later, it's verifying at
0.8MB/min.  All
>>> machines are on a 100B switched network, with no other traffic
going on- it's
>>> Saturday morning, the office is closed.  Server is a beige G3
233.
>>> 
>>> I've seen other Retro clients start with very nice speeds, then
drop to
>>> pathetic thoroughputs. Does anybody have any input on why this
happens?  At
>>> this rate, the duplicate won't be verified before Monday AM (not
that it
>>> matters- I'm going to have to abort the verify, as this is
unacceptable).
>>> What should I do about this?
>> 
>> Try increasing the memory allocation for Retrospect. On our
network,
>> 100-T Switched, backup speeds range between 145 and 220 MB/min
using 4.3
>> with IP clients, not AppleTalk. The tape drive is a Sony
>DDS-4 4mm DAT.
>
>
>
>--
>--
>To subscribe:[EMAIL PROTECTED]
>To unsubscribe:  [EMAIL PROTECTED]
>Archives:
>Search: 
>
>
>For urgent issues, please contact Dantz technical support directly
at
>[EMAIL PRO

Erasing pains

2001-02-13 Thread Welch, John C.

How...do I get retrospect to let me erase tapes from a multi - tape set that
are being recycled and the index has long been tossed?

john
-- 
No matter how long the river, the river will reach the sea.
-Eugene Fitch Ware



--
--
To subscribe:[EMAIL PROTECTED]
To unsubscribe:  [EMAIL PROTECTED]
Archives:
Search:  

For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.



HP surestore t4i

2001-02-13 Thread Stuart Steele

I have the above device and when I put in a tape I get a little shudder 
from the drive and no response ( wind on etc, etc) The fundamental 
problem is that if load Arcserve it tries to update the state of the 
tape it does this for about o an hour then hangs the server 
saying aspi board failure 0.

If I leave Arcserve completely unloaded I have no problems and no 
backup.  Does anyone have any suggestions to this problem.  I know if I 
sit there and restart the server repeatedly it will pick up.  but the 
amount of time that the server remains active varys.

I need help.

It's probably a very simple solution however I am at the end of my 
tether it's a small high pressure envioronment so having the server off 
for periods is not the best scenario.

If anyone has a similar problem can they contact me 
([EMAIL PROTECTED])

Thankyou very much

Stuart Steele

Previous failed solutions

clean drive with compressed air duster (HP)
re-install Arcserve (ME & HP)
Complete Power off (ME & HP)
Complete change of Tapes (Me & HP)
Netware Patch for CD rom drives (ME)

My tape went out of warranty recently and now HP would like to charge me 
for the pleasure.




--
--
To subscribe:[EMAIL PROTECTED]
To unsubscribe:  [EMAIL PROTECTED]
Archives:
Search:  

For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.



Re: fixing EOD on DAT

2001-02-13 Thread David Ross

You may have already done this but have you powered everything off and
back on? These small tape drives are really computers with a very
limited user interface and to be honest things like this have a tendency
to have bugs in the error recovery process. Turning everything off and
back on my reset the tape drive to a known state.

This is not a knock against HP but something I've been seeing for 25
years of computer work. Error recovery is one of those areas where
design and testing gets skimped a lot.

> PowerMac 7600/233, Adaptec SCSI card, HP DAT loader (DAT-1 I believe)
> with 6 tape cartridge
> 
> The last time I did a backup the system crashed.
> 
> When I loaded the cartridge again to do a backup Retrospect showed 5
> of the 6 the tapes correctly (3 different Storage Sets, 2 erased, 1
> no EOD (this should have shown as erased)). Tried to start a backup
> and the drive then displayed the requested tape as No EOD Mark, and
> Retrospect lost track of the actual identity of the tape.
> 
> I reloaded the cartridge and then the drive reports that ALL the
> tapes have no EOD mark, and Retrospect displays that all tapes are
> erased.
> 
> Retrospect will not do a verify of the individual tapes and their
> contents, but reports them all as erased.
> 
> The drive does not indicate that it needs cleaning.


--
--
To subscribe:[EMAIL PROTECTED]
To unsubscribe:  [EMAIL PROTECTED]
Archives:
Search:  

For urgent issues, please contact Dantz technical support directly at
[EMAIL PROTECTED] or 925.253.3050.