Idling/Loading/Preparing Times

2001-02-07 Thread Scott Dunn 

Hi All,

I've been enjoying this discussion list a great deal.  I've taken notice of
the discussion concerning "shoeshining" of the heads and that got me
wondering...

I checked the logs and noticed that 80-90% of the time is spent
idling/loading/preparing.  Is that really necesary?  Should I be doing
something different?  Shoudl I be concerned about this at all?

System configuration: Retrospect running on WindowsNT 4.0, sp6a with an
Onstream DI30 tape drive.  With rare exceptions, it backs up reliably every
day and I'm very pleased with it.



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RE: Retro Server 5 on NT 4

2001-01-31 Thread Scott Dunn 

If I downloaded my copy of Retrospect, where would I find this guide?

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
Of Irena Solomon
Sent: Wednesday, January 31, 2001 6:11 PM
To: retro-talk
Subject: Re: Retro Server 5 on NT 4


Full instructions for doing an Emergency Restore start on page 114 of the
Retrospect for Windows User's Guide. You may also select "Prepare for
Emergency Restore" from the Window menu in Retrospect; this will list what
you will need to restore and allow you to print full Emergency Restore
instructions.

Searching for "Windows Restore" in our knowledgebase now also returns these
instructions, as well as several platform-specific notes.

Regards,

Irena Solomon
Dantz Technical Support
925.253.3050

Try our Searchable Knowledgebase at:
http://partners.dantz.com:591/faq/


> These are the kind of tips I would hope to see on the Dantz website, too.
> Providing a backup solution should be more than just providing the
software
> and the hardware.  Demonstrating effective recovery options for a variety
of
> situations and platforms on the website will only add value to the
software
> for the user.
>
> Thanks for your response, Malcolm.  I will be updating our recovery
> procedures to reflect your suggestions.
>
>> Hi Scott,
>>
>> on 30/1/01 2:18 AM, Scott Dunn at [EMAIL PROTECTED] wrote:
>>
>>> Wow.  I never thought of that.  Temporary directories sound like they
will
>>> save my butt.  Brilliant response!
>>>
>>> Would I use temp directories with win95/98?
>>
>> Absolutely!
>>
>> When faced with this situation with normal user PCs running
>> Win9x I just
>> format the disk, do a minimum OS install and then the
>> Retrospect Client ...
>> all in a temp directory.  Reboot, add the client to the
>> server and restore
>> over the network.
>>
>> In preparation for this situation I setup one Win9x machine
>> the way I want
>> it then do a full backup.  I can then use this backup to configure new
>> machines or fix broken ones.
>>
>> Other people ghost one disk onto another or even a CD-R, but
>> I find using
>> Retrospect over the network more convenient.  In an office
>> which has several
>> hardware configurations it tends to be simpler with
>> Retrospect to just do a
>> full backup BEFORE letting users use the machine so the "as supplied"
>> configuration can be re-applied when necessary.
>>
>> Cheers,  Malcolm
>>



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RE: Retro Server 5 on NT 4

2001-01-31 Thread Scott Dunn 

These are the kind of tips I would hope to see on the Dantz website, too.
Providing a backup solution should be more than just providing the software
and the hardware.  Demonstrating effective recovery options for a variety of
situations and platforms on the website will only add value to the software
for the user.

Thanks for your response, Malcolm.  I will be updating our recovery
procedures to reflect your suggestions.

> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf
> Of Malcolm McLeary
> Sent: Monday, January 29, 2001 3:12 PM
> To: retro-talk
> Subject: Re: Retro Server 5 on NT 4
>
>
> Hi Scott,
>
> on 30/1/01 2:18 AM, Scott Dunn at [EMAIL PROTECTED] wrote:
>
> > Wow.  I never thought of that.  Temporary directories sound
> like they will
> > save my butt.  Brilliant response!
> >
> > Would I use temp directories with win95/98?
>
> Absolutely!
>
> When faced with this situation with normal user PCs running
> Win9x I just
> format the disk, do a minimum OS install and then the
> Retrospect Client ...
> all in a temp directory.  Reboot, add the client to the
> server and restore
> over the network.
>
> In preparation for this situation I setup one Win9x machine
> the way I want
> it then do a full backup.  I can then use this backup to configure new
> machines or fix broken ones.
>
> Other people ghost one disk onto another or even a CD-R, but
> I find using
> Retrospect over the network more convenient.  In an office
> which has several
> hardware configurations it tends to be simpler with
> Retrospect to just do a
> full backup BEFORE letting users use the machine so the "as supplied"
> configuration can be re-applied when necessary.
>
> Cheers,  Malcolm
>
> -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
> -- -- -- --
>
>Information Alchemy Pty Ltd
>  ACN 089 239 305
>Canberra, Australia
>
> Malcolm McLearyMobile:
> 0412 636 086
> Managing Director  Email:
> [EMAIL PROTECTED]
>
>  This message was sent using Outlook Express 5.0 for Macintosh.
>
>
>
>
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>
> For urgent issues, please contact Dantz technical support directly at
> [EMAIL PROTECTED] or 925.253.3050.



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RE: Retro Server 5 on NT 4

2001-01-29 Thread Scott Dunn 

Wow.  I never thought of that.  Temporary directories sound like they will
save my butt.  Brilliant response!

Would I use temp directories with win95/98?

___

Scott Dunn
Systems Engineer
South Shore Building Services
www.southshoreinc.com
[EMAIL PROTECTED]


> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf
> Of Malcolm McLeary
> Sent: Friday, January 26, 2001 10:40 PM
> To: retro-talk
> Subject: Re: Retro Server 5 on NT 4
>
>
> Hi Scott,
>
> on 27/1/01 10:35 AM, Scott Dunn at [EMAIL PROTECTED] wrote:
>
> > Please forgive my ignorance, but I have to ask the
> following question:  Your
> > hard drive fails.  You want to pop in a new drive and
> restore the system to
> > the original condition.  What do you do?
>
> 1.  On the new disk Install Windows NT into a temporary
> directory (e.g.
> wintemp).
>
> 2.  Since this thread was about the Backup Server, install
> Retrospect into a
> temporary directory.
>
> 3.  Rebuild the catalog of the most recent backup of the
> Backup Server.
>
> 4.  Restore from the Backup Server backup (i.e. from local
> backup device).
>
> 5.  Reboot.
>
> 6.  Delete the temporary directories.
>
> The Backup Server should now be as it was at the time of the
> last "self"
> backup.
>
> On a Mac this so much easier as you can always boot from the
> Retrospect CD
> (or an external hard disk, or zip or jaz, etc, etc) and omit
> steps 1 and 2
> above ... this is not so easy with Windows platforms as there
> are so many
> system configuration variables which make it basically
> impossible for Dantz
> to ship a bootable restore CD for Windows.  However I heard
> somewhere that
> Dantz are working on a solution which will allow a bootable
> restore CD to be
> created by Retrospect for the specific system.
>
> Cheers,  Malcolm
>
> -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
> -- -- -- --
>
>Information Alchemy Pty Ltd
>  ACN 089 239 305
>Canberra, Australia
>
> Malcolm McLearyMobile:
> 0412 636 086
> Managing Director  Email:
> [EMAIL PROTECTED]
>
>  This message was sent using Outlook Express 5.0 for Macintosh.
>
>
>
>
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>
> For urgent issues, please contact Dantz technical support directly at
> [EMAIL PROTECTED] or 925.253.3050.



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RE: Retro Server 5 on NT 4

2001-01-26 Thread Scott Dunn 

Please forgive my ignorance, but I have to ask the following question:  Your
hard drive fails.  You want to pop in a new drive and restore the system to
the original condition.  What do you do?



___

Scott Dunn
Systems Engineer
South Shore Building Services
www.southshoreinc.com
[EMAIL PROTECTED]


> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf
> Of Irena Solomon
> Sent: Thursday, January 25, 2001 9:17 AM
> To: retro-talk
> Subject: Re: Retro Server 5 on NT 4
>
>
> If you already have an active system on that machine, you can't do a
> *complete* restore, as Retrospect won't write over the active
> system file.
> You could restore your entire Program Files folder though, which would
> restore the Retrospect program and preferences. You'd then
> not only have to
> rebuild catalogs but recreate all your scripts and log in any
> clients as
> well.
>
> Best Regards,
>
> Irena Solomon
> Dantz Tech Support
>
> > I know that this sounds like the long way, but isn't it
> possible to start
> > from ground zero?  I mean that if I start with a clean
> install of NT 4.0,
> > then install Retrospect, then have Retrospect rebuild a
> catalog of the tape,
> > from there I could do a complete restore of the Server, right?
>
>
>
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RE: Retro Server 5 on NT 4

2001-01-25 Thread Scott Dunn 

I know that this sounds like the long way, but isn't it possible to start
from ground zero?  I mean that if I start with a clean install of NT 4.0,
then install Retrospect, then have Retrospect rebuild a catalog of the tape,
from there I could do a complete restore of the Server, right?



___

Scott Dunn
Systems Engineer
South Shore Building Services
www.southshoreinc.com
[EMAIL PROTECTED]


> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf
> Of Irena Solomon
> Sent: Thursday, January 25, 2001 8:03 AM
> To: retro-talk
> Subject: Re: Retro Server 5 on NT 4
>
>
> FYI, the critical files are the preferences and your catalog
> files. The
> config_5.dat and config_5.bak (c:/Program
> Files/Dantz/Retrospect) contain
> all your license information, scripts, client logins, etc.
>
> A full backup is always a good idea though!
>
> Regards,
>
> Irena Solomon
> Dantz Technical Support
> 925.253.3050
> 
> Try our new Searchable Knowledgebase at:
> http://partners.dantz.com:591/faq/
>
> > Hi Mary Ann,
> >
> > on 25/1/01 12:47 PM, Mary Ann Zhang at [EMAIL PROTECTED] wrote:
> >
> >> I need to reinstall NT4 server on a backup server and then
> reinstall
> >> Retrospect Server v5.
> >>
> >> I have some concerns about the existing retro config and
> scripts being
> >> retained and
> >> the 100 or so clients still being able to access the new install.
> >> If I backup the existing Dantz directory and the catelog directory
> >> and then restore these after retro has been reinstalled will
> >> all be (ie: retro scripts and backups) as it now?.
> >> Has anyone on this list have experience with this?
> >> If so do you have any tips and traps you know of.
> >>
> >> Given my lack of experience with this process any help
> would be greatly
> >> appreciated.
> >
> > I have had to do this a couple of times (with WinNT
> Workstation not Server)
> > and all I did was backup the Dantz directory and catalog
> directory before
> > reaching for the OS Restore CD and rebuilding the machine.
> >
> > After reinstalling Retrospect I just replaced the Dantz
> directory and
> > catalog directory with the copies I saved.
> >
> > It worked for me.
> >
> > Play it safe ... do a full backup of the backup machine
> (and a safety)
> > before embarking on this exercise.  If you have a full
> backup all will go
> > well ... bad things usually happen when you don't have a backup.
> >
> > Cheers,  Malcolm
>
>
>
>
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>
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OnStream

2001-01-23 Thread Scott Dunn 

Hi guys,

I was wondering if any of you are using the OnStream drive and if you could
provide a quick review of your experiences.  Thanks.



___

Scott Dunn
Systems Engineer
South Shore Building Services
www.southshoreinc.com
[EMAIL PROTECTED]



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RE: -24007 error backing up NT server

2001-01-11 Thread Scott Dunn 

I would suggest checking the logon settings for the Retrospect client
service in the Services Control Panel.  Make sure that the service logs on
as THE administrator account for that machine.  This will provide complete
access to the hard drive.  Keep in mind that just using an account with
administrative privileges is not enough.  Especially domain admin accounts.
I've tried both of those and failed.  When I used the admin account for the
machine, it worked fine.

> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf
> Of NetHead
> Sent: Wednesday, January 10, 2001 5:49 AM
> To: RetroTalk
> Subject: -24007 error backing up NT server
>
>
> I'm using Retrospect 4.3 on a Mac to backup almost all of the
> computers
> on my network. Among these is an NT 4.0 server (service pack
> 6a). I've
> configured the Macshare volumes per Dantz's recommendations, but I am
> having problems with some of the non-Mac spaces. There is in fact one
> whole directory that seems to generate a -24007 "Access
> denied" error. I
> could find no reference to this error at Dantz's site, so I
> thought I'd
> check with the list. I'm no NT whiz by any means, so be
> gentle. I do know
> the basics of setting permissions and such. I've checked all
> of those I
> don't see any glaring problems. I even set up a user with the
> name of my
> Mac and gave it Administrator-type privileges, thinking maybe
> that would
> work. Perhaps I am still missing something. Any ideas?
>
>
>
>
> 
> | Doug Starkey |
> | Network Administrator|
> | Pecan Deluxe Candy Company   |
> | 2570 Lone Star Drive |
> | Dallas, TX 75212-6308|
> | e-mail: [EMAIL PROTECTED]  |
> | voice: 214-631-3669 Ext. 108 |
> | fax: 214-631-5833|
> 
>
>
>
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Feature Request: Format Progress

2001-01-08 Thread Scott Dunn 

Hi,

I have learned that it takes up to 40 minutes to format a CD-RW and several
minutes to format a tape.  When formatting media, we have that little radar
screen spinning around.  This doesn't offer much information in the way of
progress.  It would be nice if we had a progress screen to show how much has
been done and how long we have to wait.

Thanks.



___

Scott Dunn
Systems Engineer
South Shore Building Services
www.southshoreinc.com
[EMAIL PROTECTED]



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RE: Multiple Ethernet Cards

2001-01-03 Thread Scott Dunn 



To use 
the client address, you need to have a higher license than Workgroup.  I've 
tried that on a trial license issued by tech support and it still didn't 
work.  Thanks, though.

  -Original Message-From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Kraut, 
  DavidSent: Wednesday, January 03, 2001 10:09 PMTo: 
  'retro-talk'Subject: RE: Multiple Ethernet 
  Cards
  
  I had 
  a problem like this and found that you could not use the client NAME when 
  setting up a client with dual NIC's.  
  Instead, setup the client using the IP Address of your main 
  NIC.
   
  Cheers!
   
   
   
  -Original 
  Message-From: Scott Dunn 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, January 03, 2001 8:40 
  AMTo: 
  [EMAIL PROTECTED]Subject: Multiple Ethernet 
  Cards
   
  Hi 
  All,
   
  I've 
  got a rather complicated problem with a Win2k system with two ethernet 
  cards.  Here're the details:
   
  1.    
  Retrospect Workgroup 5.15 is installed on WinNT Server 4.0 
  w/sp6a.
  2.    
  The Win2k client is running Retrospect client 5.15.
  3.    
  The Win2k client has two Ethernet cards.
  4.    
  The client service is set to run on the administrator account as a 
  service.
  5.    
  The Bindlistener registry setting is set for the card on our private 
  network.  The other card was for the internet.
  6.    
  I have Wingate installed on the Win2k client for internet connection 
  sharing.  This is important because I had reason to believe that this 
  program was interfering with the operation of the Retrospect 
  client.
   
  Now, 
  with one Ethernet card, this Retrospect client worked fine.  After I 
  installed the second client, I couldn't "see" it from the Backup Server.  
  I learned from the Retrospect website that Retrospect uses TCP/UDP ports 497 
  to communicate with clients on the network.  I ran a port scanner to see 
  what was happening.  The connection was refused.  >From the 
  client, I opened a command prompt and typed "netstat -a" to get a list of all 
  listening ports.  Port 497 was not listed.
   
  To be 
  sure that Wingate was not a problem, I removed it and ran my tests 
  again.  No luck.
   
  When I 
  remove the second card, I was able to "see" the client from the Server 
  again.  Netstat reported that port 497 was listening again.  So what 
  was turning the port off?  Everything else seemed to work fine, as I 
  could browse the network with no problem.
   
  Has 
  anyone else had this problem?
  -- Scott 
  Dunn 
  Systems 
  Engineer 
  South Shore Building 
  Services 
  [EMAIL PROTECTED] www.southshoreinc.com  
   

Multiple Ethernet Cards

2001-01-03 Thread Scott Dunn 



Hi 
All,
 
I've got a rather 
complicated problem with a Win2k system with two ethernet cards.  Here're 
the details:
 
1.    
Retrospect Workgroup 5.15 is installed on WinNT Server 4.0 
w/sp6a.
2.    
The Win2k client is running Retrospect client 5.15.
3.    
The Win2k client has two Ethernet cards.
4.    
The client service is set to run on the administrator account as a 
service.
5.    
The Bindlistener registry setting is set for the card on our private 
network.  The other card was for the internet.
6.    
I have Wingate installed on the Win2k client for internet connection 
sharing.  This is important because I had reason to believe that this 
program was interfering with the operation of the Retrospect 
client.
 
Now, with one 
Ethernet card, this Retrospect client worked fine.  After I installed the 
second client, I couldn't "see" it from the Backup Server.  I learned from 
the Retrospect website that Retrospect uses TCP/UDP ports 497 to communicate 
with clients on the network.  I ran a port scanner to see what was 
happening.  The connection was refused.  From the client, I opened a 
command prompt and typed "netstat -a" to get a list of all listening 
ports.  Port 497 was not listed.
 
To be sure that 
Wingate was not a problem, I removed it and ran my tests again.  No 
luck.
 
When I remove the 
second card, I was able to "see" the client from the Server again.  Netstat 
reported that port 497 was listening again.  So what was turning the port 
off?  Everything else seemed to work fine, as I could browse the network 
with no problem.
 
Has anyone else had 
this problem?-- Scott Dunn Systems 
Engineer South Shore Building 
Services [EMAIL PROTECTED] www.southshoreinc.com  
 

RE: Backup Failure

2001-01-03 Thread Scott Dunn 

Okay.  I will do that with each script when they come due.  Thanks.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
Of George Thompson
Sent: Wednesday, January 03, 2001 6:22 PM
To: retro-talk
Subject: Re: Backup Failure


I just did a verify on the script I had and it seemed to work OK the next
day.


- Original Message -
From: "Scott Dunn" <[EMAIL PROTECTED]>
To: "'retro-talk'" <[EMAIL PROTECTED]>
Sent: Wednesday, January 03, 2001 4:22 AM
Subject: RE: Backup Failure


> How did you reset the script?  Did you just delete it and create a new one
> with a the same name?
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
> Of George Thompson
> Sent: Wednesday, January 03, 2001 4:59 PM
> To: retro-talk
> Subject: Re: Backup Failure
>
>
> Scott,
>
> I had the same problem and had to reset the script. Not sure what caused
> this. Also using NT servers.
>
>
> - Original Message -
> From: "Scott Dunn" <[EMAIL PROTECTED]>
> To: "'retro-talk'" <[EMAIL PROTECTED]>
> Sent: Wednesday, January 03, 2001 11:34 AM
> Subject: Backup Failure
>
>
> > Hi,
> >
> > I have Retrospect Workgroup running on a WinNT 4.0 system with sp6a.  I
> have
> > been having sucessful backups for months until last weekend.  I believe
> that
> > the problem has to do with the new year since I have made no changes to
my
> > scripts.
> >
> > Has anyone else seen the same problems?
> >
> >
> >
> > -
> > Scott Dunn
> > Systems Engineer
> > South Shore Building Services
> > www.southshoreinc.com
> > [EMAIL PROTECTED]
> >
> >
> >
> > --
> > --
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RE: Backup Failure

2001-01-03 Thread Scott Dunn 

How did you reset the script?  Did you just delete it and create a new one
with a the same name?

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
Of George Thompson
Sent: Wednesday, January 03, 2001 4:59 PM
To: retro-talk
Subject: Re: Backup Failure


Scott,

I had the same problem and had to reset the script. Not sure what caused
this. Also using NT servers.


- Original Message -
From: "Scott Dunn" <[EMAIL PROTECTED]>
To: "'retro-talk'" <[EMAIL PROTECTED]>
Sent: Wednesday, January 03, 2001 11:34 AM
Subject: Backup Failure


> Hi,
>
> I have Retrospect Workgroup running on a WinNT 4.0 system with sp6a.  I
have
> been having sucessful backups for months until last weekend.  I believe
that
> the problem has to do with the new year since I have made no changes to my
> scripts.
>
> Has anyone else seen the same problems?
>
>
>
> -
> Scott Dunn
> Systems Engineer
> South Shore Building Services
> www.southshoreinc.com
> [EMAIL PROTECTED]
>
>
>
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Backup Failure

2001-01-03 Thread Scott Dunn 

Hi,

I have Retrospect Workgroup running on a WinNT 4.0 system with sp6a.  I have
been having sucessful backups for months until last weekend.  I believe that
the problem has to do with the new year since I have made no changes to my
scripts.

Has anyone else seen the same problems?



-
Scott Dunn
Systems Engineer
South Shore Building Services
www.southshoreinc.com
[EMAIL PROTECTED]



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