Erasing pains
How...do I get retrospect to let me erase tapes from a multi - tape set that are being recycled and the index has long been tossed? john -- No matter how long the river, the river will reach the sea. -Eugene Fitch Ware -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Search: http://www.mail-archive.com/retro-talk%40latchkey.com/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
The right thing
Okay, because I am so willing to jump up and down and scream when I think the situation requires it, I have the obligation to compliment when required. I received some emails from Eric Ullman at Dantz, and after a phone call, now feel that Dantz did make an honest mistake in the way they let us know about the Windows 2000 registry issues. It wasn't being dumb, or anything else. Unfortunately, because of the high level of reliance we have on our backup system, even small goofs tend to not really be small. However, it is also rare, especially if you deal with companies like Microsoft, to hear a company rep apologize, not because hordes of users busted them, but because a handful, or even one particularly loudmouthed one was upset over that goof. Companies sometimes forget that the most important words in customer relations are sometimes "I'm Sorry". Luckily Dantz has not, and although there are other companies that realize this, they are too few and far between. Whatever nervousness I had about Retrospect a day ago has been answered in a forthright and honest fashion. As a network admin, I really appreciate that. It means a lot, both professionally and personally. Again, a sincere thank you to Dantz for the calmness and honesty they've shown in handling this. john c welch Mac/PC Administrator MacTech Columnist MacWeek.com Columnist MacFixIt.com Editor Occaisional Loud-Mouthed Git -- "Nuts!" - General Anthony McAuliffe, surrounded in Bastogne -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Re: Difference Between v4 v5 [addendum]
Thanks for that one statement Eric...it means a lot ;-) john On 10/24/00 10:31 AM, "Eric Ullman" [EMAIL PROTECTED] wrote: One thing, which I forgot to mention... It is our intention to bring the new architecture to the Mac product line. -- "For the operators, whom a wise commander uses with great skill and forethought, and whom the fool throws away in ignorance and contempt." - Greg Walker (Dedication - At the Hurricane's Eye) -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ For urgent issues, please contact Dantz technical support directly at [EMAIL PROTECTED] or 925.253.3050.
Event Handler errors
I'm getting errors from the event handler stating that it cannot perform text operations of files greater than 32K in size. Ideas? john -- "Lo Que Sea, Cuando Sea, Donde Sea" (Anything, Anytime, Anywhere) 7th Special Forces Group (Airborne) -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Adic Scaler 218 update
Okay, the problem is fixed, and it was (in retrospect :) an obvious one. The first thing was to upgrade to 4.3, as this allowed the Backup Server to back up more than one machine per tape. The *second* part was to update the firmware on the ATTO Fast/Wide/Diff card to the current version, (1.62), as this fixed the communications problems between Retrospect and the tape drive. So now, it scans all 18 DLT bays perfectly, and is backing up like quite the happy camper. -- There is no limit to the good you can do if you don't care who gets the credit. -General George C. Marshall -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
ADIC Scalar 218
I have an ADIC Scalar 218 18-tape lukebox, two drive motors. It's acting way weird and I was wondering if anyone out there had any experience with this one. The symptoms are: It backs up one client on the backup server, (beige G3/300, 9.0.4, using an ATTO fast/wide differential SCSI card to connect to the ADIC), and then calls an error 102, and asks for a tape to be used as the next tape in the set. I can't get it to back up more than one client, (the first one on the tape.) Help! john -- I don't mind being called tough, since I find in this racket it's the tough guys who lead the survivors. - Colonel Curtis LeMay -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Sonia's on maternity leave
huh...Tiffany's...hmmm...checking for spare change...not on my salary...now had they been registered at Home Depot, we could have all chipped in and got her a beautiful set of Makita cordless tools. Just the thing for that add-on to the Barbie house. 8-) john From: Caroline Cho [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: 28 Feb 00 14:30:31 -0800 To: "retro-talk" [EMAIL PROTECTED] Subject: Re: Sonia's on maternity leave Reply to: Re: Sonia's on maternity leave Sorry, everyone. The problem has been fixed. For those of you who know Sonia, she JUST gave birth to a little girl! If you'd like to send a gift, I believe they are registered at Tiffany's. ;-) Caroline Cho Manager, Corporate Accounts Dantz Development www.dantz.com 925-253-3038 [EMAIL PROTECTED] Jon Gardner wrote: on 2/28/2000 12:14 PM, Sonia Santana Ford at [EMAIL PROTECTED] wrote: Thank you for your message. Please note that I am currently on Maternity Leave and cannot respond to your message. In my absence, you can contact Caroline Cho via phone or e-mail for assistance. Her e-mail address and direct phone number are listed below. e-mail: [EMAIL PROTECTED] Phone: 925.253.3038 Regards, Sonia Hey, Caroline...Sonia's on maternity leave and her auto-responder is flooding our list. Or is this just a subtle hint that we should get her a baby gift? :) Jon L. Gardner '89, Computer Systems Manager mailto:[EMAIL PROTECTED] Texas AM University Dept. of Food Services http://food.tamu.edu/ Tel 979.458.1839 Fax 979.845.2157 ICQ 34792860 PGP public key available at http://food.tamu.edu/pgp/jon.html -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: NT Restore from a Mac
RTFM...it's in the manual and it works perfectly john From: Nick Scalise [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Tue, 01 Feb 2000 14:29:59 -0600 To: retro-talk [EMAIL PROTECTED] Subject: NT Restore from a Mac I saw it posted here a while back. Does anyone have the procedure for a complete NT restore from Retrospect Mac? -- Nick Scalise [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Solstice
That's what I was talking about perfectly. We use legato for our Unix backups, but it just blew on windows and the Macs. The unique thing about Dantz, is that a lot of the folks their view *restoring* as Retrospect's biggest priority. This makes sense, as if the restores are untenable, or unreliable, what good is backing up? So a lot of the 'lack' of features in Retrospect are due to this focus on restoration. Considering the garbage that restoring requires with other products, I think Dantz has the right idea. john From: Pam Lefkowitz [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Tue, 1 Feb 2000 19:58:22 -0600 To: "retro-talk" [EMAIL PROTECTED] Subject: Re: Solstice the best way is to do a test with a test Mac running the legato client. Do a *complete* full backup, then wipe the drive and see how long it takes to restore it. I'm willing to bet that any glaring weaknesses in Legato will pop up wicked fast john It isn't the speed at which the restore on the client is performed but, instead, the accuracy with which it is done. When you do the Legato equivalent of a "restore entire disk", will Legato put everything back in its rightful place and leave the client as if nothing had happened? Will the restore leave the user feeling like she's sitting down at her machine and can start working right away or will she feel that she has to first install and configure everything before being able to work? I'd be willing to sacrifice some speed so long as accuracy and security and reliability are there. I've not used Legato so I can't speak to what its detailed functions are, but another good test would be to put a Legato client on a portable and then remove the portable from the network for a day or two. See how well Legato handles the portable's unattended backup **without user or administrative intervention** as it reattaches to the network the next day. Hope this helps, Pam -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: NT Restore from a Mac
It's worked perfectly for me in around 10 cases out of 10 tries From: Chris Freemesser [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Wed, 2 Feb 2000 09:17:27 -0500 To: "retro-talk" [EMAIL PROTECTED] Subject: Re: NT Restore from a Mac I saw it posted here a while back. Does anyone have the procedure for a complete NT restore from Retrospect Mac? -- Nick Scalise [EMAIL PROTECTED] Here's what you need to do: 1) Format the PC's hard drive 2) Install a fresh copy of NT to a temporary directory (like C:\WINTEMP) 3) Install the Retrospect Client software to your temporary directory 4) Activate the client software from your backup server 5) Restore the contents of the hard drive back to the PC. Be sure to do a "Restore entire disk", and tell it to overwrite existing files. Do NOT reboot when done. 6) Use the Registry Backup Manager from your TEMPORARY Windows install to restore the Registry. Set the destination to be the RESTORED Windows NT folder. In theory, the backup will restore the computer to the way it was before, and upon reboot, the system will boot from the restored Windows directory. In that case, you can delete the temporary Windows installation. I'll also add that I've never been able to get this to work with NT. I fault NT for this, not Retrospect. Seems that if you don't have one of those idiotic Windows NT information disks you're supposed to make from time to time, the restored NT can't be made to boot. Chris _ Chris Freemesser, University of Rochester Department of Brain Cognitive Sciences / Center for Visual Science Meliora Hall, Room 244 E-Mail: [EMAIL PROTECTED] Phone: (716)275-0786 _ -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Solstice
the best way is to do a test with a test Mac running the legato client. Do a *complete* full backup, then wipe the drive and see how long it takes to restore it. I'm willing to bet that any glaring weaknesses in Legato will pop up wicked fast john From: Thomas Myers [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Mon, 31 Jan 2000 22:58:09 -0500 To: "retro-talk" [EMAIL PROTECTED] Subject: Solstice Has anyone had any experience on how well Sun's Solstice/Legato systems backup solution works on the Mac. It claims it supports up to Mac OS 8.5. Our sys admin is looking at trashing retrospect and switching over to Solstice adn I need to know how that is going to affect our Macs. Any fodder I can use to keep retrospect would be appreciated. Thanks * * Apple Solution Expert Member* *Apple Product Professional * * Apple Developer Connection Select Member * * Thomas Myers, | MAILTO:[EMAIL PROTECTED] * * ITA,Inc. | http://www.itainc.com* * 1250 Scottsville Road, Ste 2 | Phone: (716) 328-7380* * Rochester, New York 14624-5757 | FAX: (716) 328-8269* * -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
