Puzzler

[Matt Barkdull]

My new system has worked great for the past 4 months.  No flaws at all.

PowerMac 9600/G4 (upgrade)
Asante 10/100 card
192MB RAM
OS 9.0.4
Retrospect 4.3
Quantum 4000 DLT


Every night it backs up about 10 machines.  The other night it gave
me a sense code error that related to dirty heads, so I cleaned the
heads and put the tape back in to continue the incremental backup.

I use a backup server and have a single active script.  It suppose to
start at 8:30pm and wrap up at 6:30am.

Here is what the log said:
--

8/21/2000 8:38:17 PM: Connected to ADMINPC
Trouble writing: "1-IARC Server August 2000" (4242810240), error 206
(drive reported a failure: dirty heads, bad media, etc.).
Additional error information for device "DLT 20.0 DC" [1:6],
Sense > f0 00 03 00 00 00 40 15 00 18 e0 27 11 00 00 00 00 00 80 00
  (Quantum |DLT4000 |D991)
8/22/2000 7:00:01 AM: Script execution terminated at specified stop time.
8/22/2000 7:00:01 AM: Execution incomplete
Remaining: 93 files, 13.9 MB
Completed: 9 files, 981 KB
Performance: 0.1 MB/minute
Duration: 10:21:44 (00:00:51 idle/loading/preparing)

-   8/22/2000 9:52 AM: Backup Server stopped
Quit at 8/22/2000 9:54 AM

--  I cleaned the heads at this point. -

   Retrospect version 4.3
launch at 8/22/2000 9:55 AM
+   Advanced Driver Kit, version 1.8

+   8/22/2000 9:59 AM: Backup Server started

-   8/24/2000 10:06 AM: Backup Server stopped
Quit at 8/24/2000 10:18 AM


   Retrospect version 4.3
launch at 8/24/2000 4:40 PM
+   Advanced Driver Kit, version 1.8

+   8/24/2000 4:41 PM: Backup Server started

-   8/24/2000 4:42 PM: Backup Server stopped

+   8/24/2000 4:43 PM: Backup Server started

-   8/25/2000 9:24 AM: Backup Server stopped



As you can see, it's not saying that it is even trying to execute the
script.  The script is active during the specified time.

When I look in 'CONFIGURE->BACKUP SET->Current Backup Set' it tells
me under Available "appending requires another member".

So I'm sure that the tape is full, but my question is, why doesn't
the log tell me this?  Or at least that the script failed to execute
because of an error.  Looking at the log gave me no clue of what was
going on after I cleaned the head.



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Re: Puzzler

[Phil Geller]

It sounds like you ran into the same problem I did.  Here's the speculation
I posted on:

on 8/24/00 7:36 AM, Phil Geller at [EMAIL PROTECTED] wrote:

> I guess I'll answer my own question.  The problem was accompanied by error
> 206 (drive reported a failure: dirty heads, bad media, etc).  So it must be
> that when Retrospect thinks a tape or disk is bad, it stops the backup and
> waits for another media.
> 
> Phil Geller
> WorkingMacs
> voice: 650 493-8689
> fax:   650 493-8587
> 
> 
> on 8/22/00 8:54 AM, Phil Geller at [EMAIL PROTECTED] wrote:
> 
>> In the last couple of days I've seen two installation where backups fail
>> because Retrospect wants another media.  Even though the tape or disk
>> weren't full, the Summary window for the Backup Set said "Appending requires
>> another member".  In one case we were backing up to Onstream ADR tapes.  The
>> tape only had about 3.5GB on it, and it holds about 15 GB.  The other was a
>> Orb Disk using Retrospect Express.  It also was _way_ below capacity.  In at
>> least one case I know the media wasn't marked missing.  I'm not sure about
>> the second case.
>> 
>> Any ideas what's happening?

on 8/25/00 10:34 AM, Matt Barkdull at [EMAIL PROTECTED] wrote:

> My new system has worked great for the past 4 months.  No flaws at all.
> 
> PowerMac 9600/G4 (upgrade)
> Asante 10/100 card
> 192MB RAM
> OS 9.0.4
> Retrospect 4.3
> Quantum 4000 DLT
> 
> 
> Every night it backs up about 10 machines.  The other night it gave
> me a sense code error that related to dirty heads, so I cleaned the
> heads and put the tape back in to continue the incremental backup.
> 
> I use a backup server and have a single active script.  It suppose to
> start at 8:30pm and wrap up at 6:30am.
> 
> Here is what the log said:
> --
> 
> 8/21/2000 8:38:17 PM: Connected to ADMINPC
> Trouble writing: "1-IARC Server August 2000" (4242810240), error 206
> (drive reported a failure: dirty heads, bad media, etc.).
> Additional error information for device "DLT 20.0 DC" [1:6],
> Sense > f0 00 03 00 00 00 40 15 00 18 e0 27 11 00 00 00 00 00 80 00
> (Quantum |DLT4000 |D991)
> 8/22/2000 7:00:01 AM: Script execution terminated at specified stop time.
> 8/22/2000 7:00:01 AM: Execution incomplete
> Remaining: 93 files, 13.9 MB
> Completed: 9 files, 981 KB
> Performance: 0.1 MB/minute
> Duration: 10:21:44 (00:00:51 idle/loading/preparing)
> 
> -8/22/2000 9:52 AM: Backup Server stopped
> Quit at 8/22/2000 9:54 AM
> 
> --  I cleaned the heads at this point. -
> 
> Retrospect version 4.3
> launch at 8/22/2000 9:55 AM
> +Advanced Driver Kit, version 1.8
> 
> +8/22/2000 9:59 AM: Backup Server started
> 
> -8/24/2000 10:06 AM: Backup Server stopped
> Quit at 8/24/2000 10:18 AM
> 
> 
> Retrospect version 4.3
> launch at 8/24/2000 4:40 PM
> +Advanced Driver Kit, version 1.8
> 
> +8/24/2000 4:41 PM: Backup Server started
> 
> -8/24/2000 4:42 PM: Backup Server stopped
> 
> +8/24/2000 4:43 PM: Backup Server started
> 
> -8/25/2000 9:24 AM: Backup Server stopped
> 
> 
> 
> As you can see, it's not saying that it is even trying to execute the
> script.  The script is active during the specified time.
> 
> When I look in 'CONFIGURE->BACKUP SET->Current Backup Set' it tells
> me under Available "appending requires another member".
> 
> So I'm sure that the tape is full, but my question is, why doesn't
> the log tell me this?  Or at least that the script failed to execute
> because of an error.  Looking at the log gave me no clue of what was
> going on after I cleaned the head.
> 
> 
> 
> 



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