Re: Comments disappear from the Diff view

2009-07-20 Thread John Szakmeister

On Thu, Jul 16, 2009 at 5:49 AM, John Szakmeisterj...@szakmeister.net wrote:
 On Thu, Jul 16, 2009 at 5:22 AM, Christian Hammondchip...@chipx86.com wrote:
 What we need to know is what's common between all occurrences in your setup.

 Are these all comments on the first page in the diff viewer, or latter
 pages?

 They're all on the first page.  In fact, I don't think we have any
 that currently span multiple pages at the moment (I *just* got RB
 setup recently).

 Are these near a collapsed region?

 The ones that disappear are *in* the collapsed region.  One of the
 devs was commenting on something a number of lines away from the diff,
 because he thought it would be affected.

 How many lines do they span?

 1 or 2.

 Does it span over a collapsed region?

 See above.

 Are you certain when clicking View Diff that you're looking at the same
 revision as the comment?

 I believe so, but I'll check again.  I could be stupid user error. :-)

I double checked, we are looking at the right revision. :-(

-John

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Re: Comments disappear from the Diff view

2009-07-16 Thread John Szakmeister

On Wed, Jul 15, 2009 at 11:30 PM, pouakai68ch...@thebayleys.net wrote:

 I have found a post that points to the fix in my case:
 http://code.google.com/p/reviewboard/issues/detail?id=1028can=1q=comments%20diffcolspec=ID%20Type%20Status%20Priority%20Component%20Owner%20Summary%20Milestone

 : )

Too bad it doesn't fix mine.  1.0 has that fix. :-(

-John

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Re: Comments disappear from the Diff view

2009-07-16 Thread John Szakmeister

On Thu, Jul 16, 2009 at 5:22 AM, Christian Hammondchip...@chipx86.com wrote:
 What we need to know is what's common between all occurrences in your setup.

 Are these all comments on the first page in the diff viewer, or latter
 pages?

They're all on the first page.  In fact, I don't think we have any
that currently span multiple pages at the moment (I *just* got RB
setup recently).

 Are these near a collapsed region?

The ones that disappear are *in* the collapsed region.  One of the
devs was commenting on something a number of lines away from the diff,
because he thought it would be affected.

 How many lines do they span?

1 or 2.

 Does it span over a collapsed region?

See above.

 Are you certain when clicking View Diff that you're looking at the same
 revision as the comment?

I believe so, but I'll check again.  I could be stupid user error. :-)

-John

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Re: Comments disappear from the Diff view

2009-07-15 Thread John Szakmeister

On Wed, Jul 15, 2009 at 12:34 AM, pouakai68ch...@thebayleys.net wrote:

 I have a review that spans several files. I start from the dashboard
 and click the review. I am presented with the review view, i click
 on View Diff and conduct the review making comments as I go. I click
 on View Reviews. I am presented with the 'review view' again, the
 screen that list all my review comments. All things going well I can
 click on the filename above the comment and I am hyperlinked to the
 file:line in the diff. My problem is that this works only about the
 1/2 the time and in fact if go manually to the file:line in the 'diff
 view' my comment and it's 'call-out bubble' are no longer visible !!

 Does anyone have any advice as to how I can locate the source of the
 problem ??

I've found the same thing happens... but only when I comment on a line
that would have normally been collapsed (it further away from the
diff).

-John

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