Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Christian Hammond
Hi Sara,

Oh, that could certainly do it.

The more recent versions should work a lot better with 2.0, if you were
still interested in trying it out.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com


On Fri, May 23, 2014 at 12:30 PM, Sara Rayburn wrote:

> Hi Christian,
>
> Thanks for your help, I think I've fixed it. I still had a beta version of
> the PowerPack installed. Uninstalling that seems to have corrected our
> issues.
>
> Sara
>

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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
Hi Christian,

Thanks for your help, I think I've fixed it. I still had a beta version of 
the PowerPack installed. Uninstalling that seems to have corrected our 
issues.

Sara

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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
I've emailed you the detailed error 500 page generated.

On Friday, May 23, 2014 2:21:03 PM UTC-5, Sara Rayburn wrote:
>
> oops. here's the httpd -V output, I'll try the debug configuration next.
>
> serayburn@reviewboard> httpd -V
> Server version: Apache/2.2.15 (Unix)
> Server built:   Apr  3 2014 23:56:16
> Server's Module Magic Number: 20051115:25
> Server loaded:  APR 1.3.9, APR-Util 1.3.9
> Compiled using: APR 1.3.9, APR-Util 1.3.9
> Architecture:   64-bit
> Server MPM: Prefork
>   threaded: no
> forked: yes (variable process count)
> Server compiled with
>  -D APACHE_MPM_DIR="server/mpm/prefork"
>  -D APR_HAS_SENDFILE
>  -D APR_HAS_MMAP
>  -D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
>  -D APR_USE_SYSVSEM_SERIALIZE
>  -D APR_USE_PTHREAD_SERIALIZE
>  -D SINGLE_LISTEN_UNSERIALIZED_ACCEPT
>  -D APR_HAS_OTHER_CHILD
>  -D AP_HAVE_RELIABLE_PIPED_LOGS
>  -D DYNAMIC_MODULE_LIMIT=128
>  -D HTTPD_ROOT="/etc/httpd"
>  -D SUEXEC_BIN="/usr/sbin/suexec"
>  -D DEFAULT_PIDLOG="run/httpd.pid"
>  -D DEFAULT_SCOREBOARD="logs/apache_runtime_status"
>  -D DEFAULT_LOCKFILE="logs/accept.lock"
>  -D DEFAULT_ERRORLOG="logs/error_log"
>  -D AP_TYPES_CONFIG_FILE="conf/mime.types"
>  -D SERVER_CONFIG_FILE="conf/httpd.conf"
>
>
> On Friday, May 23, 2014 2:18:59 PM UTC-5, Christian Hammond wrote:
>>
>> Hi Sara,
>>
>> I'll need the full information from httpd -V. Several pieces in there are 
>> useful, though the most crucial to see are the "Server MPM" and the few 
>> lines below that.
>>
>> The database should remain unaffected if you upgrade the package. I 
>> wouldn't expect a problem there. However, mixing RPMs and the 
>> easy_install'd version could result in conflicting packages installed.
>>
>> Something to try temporarily is to set the following in your 
>> $sitedir/conf/settings_local.py:
>>
>> DEBUG = True
>>
>> Then reload Apache and try to reproduce. When it fails, you should 
>> hopefully see a full error page with a lot of details. Save the HTML for 
>> that and e-mail it to me (privately).
>>
>> If you see a generic 500 without any extra debug information, then the 
>> problem is below the Review Board layer, but I suspect there will be 
>> something useful in there.
>>
>> Christian
>>
>> -- 
>> Christian Hammond - chi...@chipx86.com
>> Review Board - http://www.reviewboard.org
>> Beanbag, Inc. - http://www.beanbaginc.com
>>
>>
>> On Fri, May 23, 2014 at 12:13 PM, Sara Rayburn wrote:
>>
>>> There are no other services. This is running on a VM dedicated solely to 
>>> hosting reviewboard. I disabled mod_python and I am having the same 
>>> problem. I was using mod_wsgi both before and after, although mod_python 
>>> was not disabled.
>>>
>>> serayburn@reviewboard> httpd -v
>>> Server version: Apache/2.2.15 (Unix)
>>> Server built:   Apr  3 2014 23:56:16
>>>
>>> I installed reviewboard quite a while ago via easy_install. I see that 
>>> there is a package available for el6 now. Do you think it is worthwhile to 
>>> try that instead? If I do, how do I maintain my database? When I query the 
>>> package installer, there are quite a few packages requiring update if I go 
>>> that route, so maybe there's something I'm missing.
>>>  
>>> -- 
>>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
>>> ---
>>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
>>> ---
>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>> --- 
>>> You received this message because you are subscribed to the Google 
>>> Groups "reviewboard" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to reviewboard...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>

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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
oops. here's the httpd -V output, I'll try the debug configuration next.

serayburn@reviewboard> httpd -V
Server version: Apache/2.2.15 (Unix)
Server built:   Apr  3 2014 23:56:16
Server's Module Magic Number: 20051115:25
Server loaded:  APR 1.3.9, APR-Util 1.3.9
Compiled using: APR 1.3.9, APR-Util 1.3.9
Architecture:   64-bit
Server MPM: Prefork
  threaded: no
forked: yes (variable process count)
Server compiled with
 -D APACHE_MPM_DIR="server/mpm/prefork"
 -D APR_HAS_SENDFILE
 -D APR_HAS_MMAP
 -D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
 -D APR_USE_SYSVSEM_SERIALIZE
 -D APR_USE_PTHREAD_SERIALIZE
 -D SINGLE_LISTEN_UNSERIALIZED_ACCEPT
 -D APR_HAS_OTHER_CHILD
 -D AP_HAVE_RELIABLE_PIPED_LOGS
 -D DYNAMIC_MODULE_LIMIT=128
 -D HTTPD_ROOT="/etc/httpd"
 -D SUEXEC_BIN="/usr/sbin/suexec"
 -D DEFAULT_PIDLOG="run/httpd.pid"
 -D DEFAULT_SCOREBOARD="logs/apache_runtime_status"
 -D DEFAULT_LOCKFILE="logs/accept.lock"
 -D DEFAULT_ERRORLOG="logs/error_log"
 -D AP_TYPES_CONFIG_FILE="conf/mime.types"
 -D SERVER_CONFIG_FILE="conf/httpd.conf"


On Friday, May 23, 2014 2:18:59 PM UTC-5, Christian Hammond wrote:
>
> Hi Sara,
>
> I'll need the full information from httpd -V. Several pieces in there are 
> useful, though the most crucial to see are the "Server MPM" and the few 
> lines below that.
>
> The database should remain unaffected if you upgrade the package. I 
> wouldn't expect a problem there. However, mixing RPMs and the 
> easy_install'd version could result in conflicting packages installed.
>
> Something to try temporarily is to set the following in your 
> $sitedir/conf/settings_local.py:
>
> DEBUG = True
>
> Then reload Apache and try to reproduce. When it fails, you should 
> hopefully see a full error page with a lot of details. Save the HTML for 
> that and e-mail it to me (privately).
>
> If you see a generic 500 without any extra debug information, then the 
> problem is below the Review Board layer, but I suspect there will be 
> something useful in there.
>
> Christian
>
> -- 
> Christian Hammond - chi...@chipx86.com 
> Review Board - http://www.reviewboard.org
> Beanbag, Inc. - http://www.beanbaginc.com
>
>
> On Fri, May 23, 2014 at 12:13 PM, Sara Rayburn 
> 
> > wrote:
>
>> There are no other services. This is running on a VM dedicated solely to 
>> hosting reviewboard. I disabled mod_python and I am having the same 
>> problem. I was using mod_wsgi both before and after, although mod_python 
>> was not disabled.
>>
>> serayburn@reviewboard> httpd -v
>> Server version: Apache/2.2.15 (Unix)
>> Server built:   Apr  3 2014 23:56:16
>>
>> I installed reviewboard quite a while ago via easy_install. I see that 
>> there is a package available for el6 now. Do you think it is worthwhile to 
>> try that instead? If I do, how do I maintain my database? When I query the 
>> package installer, there are quite a few packages requiring update if I go 
>> that route, so maybe there's something I'm missing.
>>  
>> -- 
>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
>> ---
>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
>> ---
>> Happy user? Let us know at http://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "reviewboard" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>

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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Christian Hammond
Hi Sara,

I'll need the full information from httpd -V. Several pieces in there are
useful, though the most crucial to see are the "Server MPM" and the few
lines below that.

The database should remain unaffected if you upgrade the package. I
wouldn't expect a problem there. However, mixing RPMs and the
easy_install'd version could result in conflicting packages installed.

Something to try temporarily is to set the following in your
$sitedir/conf/settings_local.py:

DEBUG = True

Then reload Apache and try to reproduce. When it fails, you should
hopefully see a full error page with a lot of details. Save the HTML for
that and e-mail it to me (privately).

If you see a generic 500 without any extra debug information, then the
problem is below the Review Board layer, but I suspect there will be
something useful in there.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com


On Fri, May 23, 2014 at 12:13 PM, Sara Rayburn wrote:

> There are no other services. This is running on a VM dedicated solely to
> hosting reviewboard. I disabled mod_python and I am having the same
> problem. I was using mod_wsgi both before and after, although mod_python
> was not disabled.
>
> serayburn@reviewboard> httpd -v
> Server version: Apache/2.2.15 (Unix)
> Server built:   Apr  3 2014 23:56:16
>
> I installed reviewboard quite a while ago via easy_install. I see that
> there is a package available for el6 now. Do you think it is worthwhile to
> try that instead? If I do, how do I maintain my database? When I query the
> package installer, there are quite a few packages requiring update if I go
> that route, so maybe there's something I'm missing.
>
> --
> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
> ---
> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
> ---
> Happy user? Let us know at http://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "reviewboard" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to reviewboard+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

-- 
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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
There are no other services. This is running on a VM dedicated solely to 
hosting reviewboard. I disabled mod_python and I am having the same 
problem. I was using mod_wsgi both before and after, although mod_python 
was not disabled.

serayburn@reviewboard> httpd -v
Server version: Apache/2.2.15 (Unix)
Server built:   Apr  3 2014 23:56:16

I installed reviewboard quite a while ago via easy_install. I see that 
there is a package available for el6 now. Do you think it is worthwhile to 
try that instead? If I do, how do I maintain my database? When I query the 
package installer, there are quite a few packages requiring update if I go 
that route, so maybe there's something I'm missing.

-- 
Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
---
Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Christian Hammond
Hey Sara,

Yeah, that all looks normal. Some more questions...

Are any other services being run off this Apache using either mod_python or
mod_wsgi? Wondering if something is conflicting. (Multiple Python services
need to be separated out using some additional directives.)

If not, you may want to disable mod_python entirely.

Before the upgrade to 2.0, were you using mod_python, or mod_wsgi?

Also, can you show me the output of: httpd -V

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com


On Fri, May 23, 2014 at 12:01 PM, Sara Rayburn wrote:

> I wish I had more information to give you, it doesn't seem like anything
> specific happens to make it work or fail.
>
> Here's my apache error_log since the last httpd restart.
>
> It seems like after restarting httpd, it takes a long time (~10 minutes)
> before we get anything besides the error 500. Once it's up, I've been able
> to look at a few diffs, but within a few minutes it's producing error 500
> messages again.
>
> [Fri May 23 13:32:51 2014] [notice] caught SIGTERM, shutting down
> [Fri May 23 13:33:01 2014] [notice] suEXEC mechanism enabled (wrapper:
> /usr/sbin/suexec)
> [Fri May 23 13:33:01 2014] [notice] Digest: generating secret for digest
> authentication ...
> [Fri May 23 13:33:01 2014] [notice] Digest: done
> [Fri May 23 13:33:01 2014] [notice] mod_python: Creating 4 session mutexes
> based on 256 max processes and 0 max threads.
> [Fri May 23 13:33:01 2014] [notice] mod_python: using mutex_directory /tmp
> [Fri May 23 13:33:02 2014] [notice] Apache/2.2.15 (Unix) DAV/2
> mod_python/3.3.1 Python/2.6.6 mod_wsgi/3.2 configured -- resuming normal
> operations
> [Fri May 23 18:33:34 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:33:34 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:33:44 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:33:44 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:33:47 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:33:47 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:33:51 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:33:51 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:34:10 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:34:10 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:34:29 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:34:29 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:35:09 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:35:09 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
> [Fri May 23 18:35:43 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 18:35:43 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
>
>
> Here's the last 30 minutes or so of my reviewboard.log, too.
>
> 2014-05-23 18:16:46,636 - DEBUG - None - jdmeador -
> /r/3170/fragments/diff-comments/23903/ - Patching file
> library/ccscm-vc-modbus/plcModbus.C took 0.047194 seconds
> 2014-05-23 18:16:47,057 - DEBUG - None - jdmeador -
> /r/3170/fragments/diff-comments/23903/ - Begin: Generating diff chunks for
> self.filediff id 63371 (library/ccscm-vc-modbus/plcModbus.C)
> 2014-05-23 18:16:47,081 - DEBUG - None - jdmeador -
> /r/3170/fragments/diff-comments/23903/ - End: Generating diff chunks for
> self.filediff id 63371 (library/ccscm-vc-modbus/plcModbus.C)
> 2014-05-23 18:16:47,082 - DEBUG - None - jdmeador -
> /r/3170/fragments/diff-comments/23903/ - Generating diff chunks for
> self.filediff id 63371 (library/ccscm-vc-modbus/plcModbus.C) took 0.024082
> seconds
> 2014-05-23

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
I wish I had more information to give you, it doesn't seem like anything 
specific happens to make it work or fail. 

Here's my apache error_log since the last httpd restart.

It seems like after restarting httpd, it takes a long time (~10 minutes) 
before we get anything besides the error 500. Once it's up, I've been able 
to look at a few diffs, but within a few minutes it's producing error 500 
messages again.

[Fri May 23 13:32:51 2014] [notice] caught SIGTERM, shutting down
[Fri May 23 13:33:01 2014] [notice] suEXEC mechanism enabled (wrapper: 
/usr/sbin/suexec)
[Fri May 23 13:33:01 2014] [notice] Digest: generating secret for digest 
authentication ...
[Fri May 23 13:33:01 2014] [notice] Digest: done
[Fri May 23 13:33:01 2014] [notice] mod_python: Creating 4 session mutexes 
based on 256 max processes and 0 max threads.
[Fri May 23 13:33:01 2014] [notice] mod_python: using mutex_directory /tmp 
[Fri May 23 13:33:02 2014] [notice] Apache/2.2.15 (Unix) DAV/2 
mod_python/3.3.1 Python/2.6.6 mod_wsgi/3.2 configured -- resuming normal 
operations
[Fri May 23 18:33:34 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:33:34 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:33:44 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:33:44 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:33:47 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:33:47 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:33:51 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:33:51 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:34:10 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:34:10 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:34:29 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:34:29 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:35:09 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:35:09 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)
[Fri May 23 18:35:43 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 18:35:43 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)


Here's the last 30 minutes or so of my reviewboard.log, too.

2014-05-23 18:16:46,636 - DEBUG - None - jdmeador - 
/r/3170/fragments/diff-comments/23903/ - Patching file 
library/ccscm-vc-modbus/plcModbus.C took 0.047194 seconds
2014-05-23 18:16:47,057 - DEBUG - None - jdmeador - 
/r/3170/fragments/diff-comments/23903/ - Begin: Generating diff chunks for 
self.filediff id 63371 (library/ccscm-vc-modbus/plcModbus.C)
2014-05-23 18:16:47,081 - DEBUG - None - jdmeador - 
/r/3170/fragments/diff-comments/23903/ - End: Generating diff chunks for 
self.filediff id 63371 (library/ccscm-vc-modbus/plcModbus.C)
2014-05-23 18:16:47,082 - DEBUG - None - jdmeador - 
/r/3170/fragments/diff-comments/23903/ - Generating diff chunks for 
self.filediff id 63371 (library/ccscm-vc-modbus/plcModbus.C) took 0.024082 
seconds
2014-05-23 18:31:18,805 - DEBUG -  - User  is trying to log in via AD
2014-05-23 18:31:18,813 - DEBUG -  - Search root dc=cctechnol,dc=com
2014-05-23 18:31:44,420 - DEBUG -  - User  is trying to log in via AD
2014-05-23 18:31:44,471 - WARNING -  - Active Directory: Failed login for 
user alrichard
2014-05-23 18:31:51,550 - DEBUG -  - User  is trying to log in via AD
2014-05-23 18:31:51,556 - DEBUG -  - Search root dc=cctechnol,dc=com
2014-05-23 18:32:28,702 - DEBUG - None - mpscherer - /r/3186/diff/ - 
Generating diff viewer page for filediff id 5257
2014-05-23 18:32:29,023 - DEBUG - None - mpscherer - /r/3186/diff/ - Begin: 
Generating diff file info for diffset id 5257
2014-05-23 18:32:29,182 - DEBUG - None - mpscherer - /r/3186/diff/ - 

Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Christian Hammond
Hi Sara,

That warning can be ignored. It's harmless.

Is there anything in the Apache error_log?

Also, are there any operations that reliably produce the 500?

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com


On Fri, May 23, 2014 at 11:03 AM, Sara Rayburn wrote:

> Hi Christian,
>
> Looking further, I was getting some errors about incompatibility between
> mod_wsgi and python. After updating mod_python and mod_wsgi, this is the
> error I'm left with:
>
> [Fri May 23 17:51:49 2014] [error]
> /usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
> DeprecationWarning: djblets.util.fields is deprecated. Use
> djblets.db.fields instead.
> [Fri May 23 17:51:49 2014] [error]   'djblets.db.fields instead.',
> DeprecationWarning)
>
>
> It seems related to this posted problem:
>
> https://groups.google.com/forum/#!topic/reviewboard/lbhUHuPDgQA
>
> I'm using:
>  Django 1.6.5
>  Python 2.6.6
>  MySQL
>
> Apache config is as follows:
> 
> ServerName reviewboard.cctechnol.com
> DocumentRoot "/var/www/reviewboard/htdocs"
>
> # Error handlers
> ErrorDocument 500 /errordocs/500.html
>
> WSGIPassAuthorization On
> WSGIScriptAlias "/" "/var/www/reviewboard/htdocs/reviewboard.wsgi/"
>
> 
> AllowOverride All
> Options -Indexes FollowSymLinks
> Allow from all
> 
>
> # Alias static media requests to filesystem
> 
> SetHandler None
> 
>
> Alias /static "/var/www/reviewboard/htdocs/static"
>
> Alias /media "/var/www/reviewboard/htdocs/media"
> Alias /errordocs "/var/www/reviewboard/htdocs/errordocs"
> Alias /favicon.ico
> "/var/www/reviewboard/htdocs/media/rbcommons/images/favicon.png"
> 
>
>
> On Friday, May 23, 2014 12:41:05 PM UTC-5, Christian Hammond wrote:
>
>> That's certainly not normal.
>>
>> Can you provide the error logs from reviewboard.log?
>>
>> I also need to know everything you can tell me about your configuration.
>> Versions, software, database type, Apache config, whether you use
>> mod_worker, etc.
>>
>> Christian
>>
>>
>> On Friday, May 23, 2014, Sara Rayburn  wrote:
>>
>>> After updating from 1.7.2x to 2.0, my users get occasional error 500
>>> messages. The site seems to be down more often than it is up.
>>>
>>> I have no errors in my reviewboard logs or my httpd logs.
>>>
>>> My update process was as follows:
>>>
>>> easy_install -U ReviewBoard
>>> rb-site upgrade /var/www/reviewboard
>>> service httpd restart
>>> service memcached restart
>>>
>>> The only oddity I encountered during the process was a message from
>>> rb-site suggesting that I run condensediffs, which subsequently failed.
>>>
>>> Where should I look for hints abount what might be broken here?
>>>
>>> Sara
>>>
>>> --
>>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
>>> ---
>>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
>>> ---
>>> Happy user? Let us know at http://www.reviewboard.org/users/
>>> ---
>>> You received this message because you are subscribed to the Google
>>> Groups "reviewboard" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to reviewboard+unsubscr...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>
>> --
>> --
>> Christian Hammond - chi...@chipx86.com
>>
>> Review Board - http://www.reviewboard.org
>> Beanbag, Inc. - http://www.beanbaginc.com
>>
>>

-- 
Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
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Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
Hi Christian,

Looking further, I was getting some errors about incompatibility between 
mod_wsgi and python. After updating mod_python and mod_wsgi, this is the 
error I'm left with:

[Fri May 23 17:51:49 2014] [error] 
/usr/lib/python2.6/site-packages/Djblets-0.8-py2.6.egg/djblets/util/fields.py:11:
 
DeprecationWarning: djblets.util.fields is deprecated. Use 
djblets.db.fields instead.
[Fri May 23 17:51:49 2014] [error]   'djblets.db.fields instead.', 
DeprecationWarning)


It seems related to this posted problem:

https://groups.google.com/forum/#!topic/reviewboard/lbhUHuPDgQA

I'm using:
 Django 1.6.5
 Python 2.6.6
 MySQL

Apache config is as follows:

ServerName reviewboard.cctechnol.com
DocumentRoot "/var/www/reviewboard/htdocs"

# Error handlers
ErrorDocument 500 /errordocs/500.html

WSGIPassAuthorization On
WSGIScriptAlias "/" "/var/www/reviewboard/htdocs/reviewboard.wsgi/"


AllowOverride All
Options -Indexes FollowSymLinks
Allow from all


# Alias static media requests to filesystem

SetHandler None


Alias /static "/var/www/reviewboard/htdocs/static"

Alias /media "/var/www/reviewboard/htdocs/media"
Alias /errordocs "/var/www/reviewboard/htdocs/errordocs"
Alias /favicon.ico 
"/var/www/reviewboard/htdocs/media/rbcommons/images/favicon.png"



On Friday, May 23, 2014 12:41:05 PM UTC-5, Christian Hammond wrote:
>
> That's certainly not normal.
>
> Can you provide the error logs from reviewboard.log?
>
> I also need to know everything you can tell me about your configuration. 
> Versions, software, database type, Apache config, whether you use 
> mod_worker, etc.
>
> Christian
>
>
> On Friday, May 23, 2014, Sara Rayburn > 
> wrote:
>
>> After updating from 1.7.2x to 2.0, my users get occasional error 500 
>> messages. The site seems to be down more often than it is up.
>>
>> I have no errors in my reviewboard logs or my httpd logs.
>>
>> My update process was as follows:
>>
>> easy_install -U ReviewBoard
>> rb-site upgrade /var/www/reviewboard
>> service httpd restart
>> service memcached restart
>>
>> The only oddity I encountered during the process was a message from 
>> rb-site suggesting that I run condensediffs, which subsequently failed.
>>
>> Where should I look for hints abount what might be broken here?
>>
>> Sara
>>
>> -- 
>> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
>> ---
>> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
>> ---
>> Happy user? Let us know at http://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "reviewboard" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard+unsubscr...@googlegroups.com.
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>
> -- 
> -- 
> Christian Hammond - chi...@chipx86.com 
> Review Board - http://www.reviewboard.org
> Beanbag, Inc. - http://www.beanbaginc.com
>
>

-- 
Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
---
Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
---
Happy user? Let us know at http://www.reviewboard.org/users/
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Re: Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Christian Hammond
That's certainly not normal.

Can you provide the error logs from reviewboard.log?

I also need to know everything you can tell me about your configuration.
Versions, software, database type, Apache config, whether you use
mod_worker, etc.

Christian


On Friday, May 23, 2014, Sara Rayburn  wrote:

> After updating from 1.7.2x to 2.0, my users get occasional error 500
> messages. The site seems to be down more often than it is up.
>
> I have no errors in my reviewboard logs or my httpd logs.
>
> My update process was as follows:
>
> easy_install -U ReviewBoard
> rb-site upgrade /var/www/reviewboard
> service httpd restart
> service memcached restart
>
> The only oddity I encountered during the process was a message from
> rb-site suggesting that I run condensediffs, which subsequently failed.
>
> Where should I look for hints abount what might be broken here?
>
> Sara
>
> --
> Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
> ---
> Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
> ---
> Happy user? Let us know at http://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
> "reviewboard" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to 
> reviewboard+unsubscr...@googlegroups.com
> .
> For more options, visit https://groups.google.com/d/optout.
>


-- 
-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.reviewboard.org
Beanbag, Inc. - http://www.beanbaginc.com

-- 
Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
---
Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
---
Happy user? Let us know at http://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
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Failed upgrade from 1.7.x to 2.0, Error 500

2014-05-23 Thread Sara Rayburn
After updating from 1.7.2x to 2.0, my users get occasional error 500 
messages. The site seems to be down more often than it is up.

I have no errors in my reviewboard logs or my httpd logs.

My update process was as follows:

easy_install -U ReviewBoard
rb-site upgrade /var/www/reviewboard
service httpd restart
service memcached restart

The only oddity I encountered during the process was a message from rb-site 
suggesting that I run condensediffs, which subsequently failed.

Where should I look for hints abount what might be broken here?

Sara

-- 
Get the Review Board Power Pack at http://www.reviewboard.org/powerpack/
---
Sign up for Review Board hosting at RBCommons: https://rbcommons.com/
---
Happy user? Let us know at http://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"reviewboard" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to reviewboard+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.