[atlas] Scheduler adding extra probes for some measurements

2021-05-07 Thread Chris Amin

Dear colleagues,

We have fixed a bug in the RIPE Atlas scheduler which caused extra 
probes to be added to some ongoing measurements. This bug affected many 
users who submitted "removal" requests using the REST API from 
2021-03-23, and in some cases caused a large increase in the consumption 
of credits due to the extra generated measurement results.


This bug has now been fixed, and the affected accounts have been 
credited with approximately 125% of the erroneous overpayment.


My apologies for any inconvenience caused. Please let me know if you 
have any further questions or issues.


Kind regards,
Chris Amin
RIPE NCC



Re: [atlas] Rapidly decreasing credits

2021-05-07 Thread Chris Amin

Hi ms,

This was caused by a bug in the scheduler which we are currently fixing. 
I will update the list when the issue is resolved.


Regards,
Chris

On 27/04/2021 10:23, ms wrote:

Hi,

Recently, looks like since beginning of April, my credits started 
dropping exponentially. I'm only running a ping measurement at the moment.


Any changes to the credit system I missed?

Cheers,
  ms