Hello, > On 7 Nov 2016, at 14:31 , Alun Davies <adav...@ripe.net> wrote: > > It was recently called to our attention that certain emails we send out to > RIPE Atlas probe hosts, concerning probe connection issues, have been > somewhat abrupt in their tone. We are working to address the issue
the messages are fine. They should contain the facts (which they are) and not much else. No need to include humble apologies or other phrasing. They should fit into an iphone screen. Everything else is not necessary. I think everybody is aware that they are sent by a robot, and not by a human being. best regards Wolfgang
