[RDD] Fwd: Re: Audio Out Problem

2014-04-09 Thread Jim Stewart
Does the sound go away in the middle of the song/cart or is it that some carts 
simply don't play where others do?  Does the sound come back once you start 
playing a new cart?  I'm just wondering if it is a sound routing problem 
internal to the ASI card since these things are quite complicated internally.
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Re: [RDD] Fwd: Re: Audio Out Problem

2014-04-09 Thread Alan Smith

Rob,

  That is exactly the behavior.  I suspect the sound card, but don't 
know enough to be sure.


The machine already had one sound card failure (distortion, which I 
believe resulted from subjecting the card to phantom power), and that 
card was shipped off to be repaired.  In the meantime we had them 
install a spare (untested ebay purchase) in the machine, and hook it up 
correctly.  This was maybe 6 months ago.  But only recently did someone 
actually inform me of this new behavior. That is why I suspect the card 
itself.


Yes, asi-hpi driver.

Unfortunately, I can't easily swap the card.

They may just have to live with it for the moment.  I have a long term 
goal of swapping out that machine with a v2 appliance, but its a lot of 
work.


I guess I was hoping there would be some easy command line test I could 
perform when this crops up again.  Wish a mixer app was available.  In 
my mind (thinking along the lines of ASI mixer or ALSA mixer) if you see 
audio levels on the mixer, but no output, that is pretty indicative of a 
sound card failure.


-Alan

On 4/9/2014 5:19 AM, Rob Landry wrote:


So, the sound goes away and never comes back until you reboot the 
machine?


If you have two machines, swap their sound cards and see if the 
problem follows the card or stays with the machine.


I've never seen an AudioScience card display this behavior. I assume 
you're using the asi-hpi driver?


Did you say you're using the Appliance? I had a problem once where a 
machine installed from the Appliance went through all the motions of 
playing audio but produced no actual audio. After I compiled and 
installed Rivendell and the asi-hpi driver from source, the problem 
went away.



Rob


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Re: [RDD] Fwd: Re: Audio Out Problem

2014-04-09 Thread Rob Landry


So, the sound goes away and never comes back until you reboot the machine?

If you have two machines, swap their sound cards and see if the problem 
follows the card or stays with the machine.


I've never seen an AudioScience card display this behavior. I assume 
you're using the asi-hpi driver?


Did you say you're using the Appliance? I had a problem once where a 
machine installed from the Appliance went through all the motions of 
playing audio but produced no actual audio. After I compiled and installed 
Rivendell and the asi-hpi driver from source, the problem went away.



Rob


On Tue, 8 Apr 2014, Alan Smith wrote:

Thank you for the tip, but "audio dropout" was a bad title for this thread. 
Audio dies is more like it.  Audio is on the local machine.  The audio just 
disappears from the output of the sound card (all of them from what I can 
tell), but there are no other ill effects.  No crashes, no error messages, 
etc.


I suspect a sound card issue, but don't know enough about Linux yet to make 
that call.


I want to find out if closing and reopening RDAirplay will bring it back, but 
as I just found this out yesterday and had to get them back on the air, I 
rebooted the whole machine.


Is there a way, through the terminal or any other means, to "test" the ASI 
cards?


Thanks again for at least chiming in!

-Alan

On 4/8/2014 10:45 AM, Rob Landry wrote:


This sounds like "audio starvation"; the machine can't deliver data fast 
ebough to the sound card to avoid dropouts.


Are the audio files on a local hard drive, or on another machine? If the 
latter, suspect a network problem.


I had a very similar problem with a Rivendell system that was pulling audio 
across a network from another machine. The problem turned out to be a flaky 
Ethernet switch.


If your audio files are on a local hard drive, that drive may be in the 
process of failing.



Rob

On Mon, 7 Apr 2014, Alan Smith wrote:


Whopps, let me try this again:

Hi Everyone,

 Long story, my first Rivendell, on the other side of the country, I
have just now found out is suffering from audio "dropouts".  The audio
output goes quiet, yet Rivendell keeps trucking along just fine,
complete with audio metering.

 Evidently, this has been on ongoing issue that happens a couple times
a week (I am just now finding out about this).  A reboot is all it takes
to bring the audio back.

Being new to Rivendell (and Linux), my question is-is this software
related, or is this possibly a hardware failure of the sound card?

This was a setup installed from the v1 appliance.  Sound card is an
AudioScience 6xxx series.

Thanks!

-Alan



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Re: [RDD] Fwd: Re: Audio Out Problem

2014-04-08 Thread Robert
On Tue, 2014-04-08 at 14:15 -0500, Alan Smith wrote:
> Audio dies is more like it.  Audio is on the local machine.  
> The audio just disappears from the output of the sound card (all of
> them 
> from what I can tell), but there are no other ill effects.  No
> crashes, 
> no error messages, etc.
> 
> 

Check if the audio it 'dies on' is something that gets updated.

Are your remote systems getting updates from a central server?

You can have a situation where the central database says no audio in a
cart and there is audio locally, and vice versa!

If Rivendell gets to a cart which mysql says has audio and there is no
local file in /var/snd it will stop as you describe.

This may not be it but it's 100% of the cause for stoppages in my
systems.

regards

Robert Jeffares
Big Valley Radio 

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Re: [RDD] Fwd: Re: Audio Out Problem

2014-04-08 Thread Alan Smith
Thank you for the tip, but "audio dropout" was a bad title for this 
thread.  Audio dies is more like it.  Audio is on the local machine.  
The audio just disappears from the output of the sound card (all of them 
from what I can tell), but there are no other ill effects.  No crashes, 
no error messages, etc.


I suspect a sound card issue, but don't know enough about Linux yet to 
make that call.


I want to find out if closing and reopening RDAirplay will bring it 
back, but as I just found this out yesterday and had to get them back on 
the air, I rebooted the whole machine.


Is there a way, through the terminal or any other means, to "test" the 
ASI cards?


Thanks again for at least chiming in!

-Alan

On 4/8/2014 10:45 AM, Rob Landry wrote:


This sounds like "audio starvation"; the machine can't deliver data 
fast ebough to the sound card to avoid dropouts.


Are the audio files on a local hard drive, or on another machine? If 
the latter, suspect a network problem.


I had a very similar problem with a Rivendell system that was pulling 
audio across a network from another machine. The problem turned out to 
be a flaky Ethernet switch.


If your audio files are on a local hard drive, that drive may be in 
the process of failing.



Rob

On Mon, 7 Apr 2014, Alan Smith wrote:


Whopps, let me try this again:

Hi Everyone,

 Long story, my first Rivendell, on the other side of the country, I
have just now found out is suffering from audio "dropouts".  The audio
output goes quiet, yet Rivendell keeps trucking along just fine,
complete with audio metering.

 Evidently, this has been on ongoing issue that happens a couple times
a week (I am just now finding out about this).  A reboot is all it takes
to bring the audio back.

Being new to Rivendell (and Linux), my question is-is this software
related, or is this possibly a hardware failure of the sound card?

This was a setup installed from the v1 appliance.  Sound card is an
AudioScience 6xxx series.

Thanks!

-Alan



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Re: [RDD] Fwd: Re: Audio Out Problem

2014-04-08 Thread Rob Landry


This sounds like "audio starvation"; the machine can't deliver data fast 
ebough to the sound card to avoid dropouts.


Are the audio files on a local hard drive, or on another machine? If the 
latter, suspect a network problem.


I had a very similar problem with a Rivendell system that was pulling 
audio across a network from another machine. The problem turned out to be 
a flaky Ethernet switch.


If your audio files are on a local hard drive, that drive may be in the 
process of failing.



Rob

On Mon, 7 Apr 2014, Alan Smith wrote:


Whopps, let me try this again:

Hi Everyone,

 Long story, my first Rivendell, on the other side of the country, I
have just now found out is suffering from audio "dropouts".  The audio
output goes quiet, yet Rivendell keeps trucking along just fine,
complete with audio metering.

 Evidently, this has been on ongoing issue that happens a couple times
a week (I am just now finding out about this).  A reboot is all it takes
to bring the audio back.

Being new to Rivendell (and Linux), my question is-is this software
related, or is this possibly a hardware failure of the sound card?

This was a setup installed from the v1 appliance.  Sound card is an
AudioScience 6xxx series.

Thanks!

-Alan



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[RDD] Fwd: Re: Audio Out Problem

2014-04-07 Thread Alan Smith

Whopps, let me try this again:

Hi Everyone,

  Long story, my first Rivendell, on the other side of the country, I
have just now found out is suffering from audio "dropouts".  The audio
output goes quiet, yet Rivendell keeps trucking along just fine,
complete with audio metering.

  Evidently, this has been on ongoing issue that happens a couple times
a week (I am just now finding out about this).  A reboot is all it takes
to bring the audio back.

Being new to Rivendell (and Linux), my question is-is this software
related, or is this possibly a hardware failure of the sound card?

This was a setup installed from the v1 appliance.  Sound card is an
AudioScience 6xxx series.

Thanks!

-Alan



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