[RDD] Fwd: Re: Audio Out Problem
Does the sound go away in the middle of the song/cart or is it that some carts simply don't play where others do? Does the sound come back once you start playing a new cart? I'm just wondering if it is a sound routing problem internal to the ASI card since these things are quite complicated internally. ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
Re: [RDD] Fwd: Re: Audio Out Problem
Rob, That is exactly the behavior. I suspect the sound card, but don't know enough to be sure. The machine already had one sound card failure (distortion, which I believe resulted from subjecting the card to phantom power), and that card was shipped off to be repaired. In the meantime we had them install a spare (untested ebay purchase) in the machine, and hook it up correctly. This was maybe 6 months ago. But only recently did someone actually inform me of this new behavior. That is why I suspect the card itself. Yes, asi-hpi driver. Unfortunately, I can't easily swap the card. They may just have to live with it for the moment. I have a long term goal of swapping out that machine with a v2 appliance, but its a lot of work. I guess I was hoping there would be some easy command line test I could perform when this crops up again. Wish a mixer app was available. In my mind (thinking along the lines of ASI mixer or ALSA mixer) if you see audio levels on the mixer, but no output, that is pretty indicative of a sound card failure. -Alan On 4/9/2014 5:19 AM, Rob Landry wrote: So, the sound goes away and never comes back until you reboot the machine? If you have two machines, swap their sound cards and see if the problem follows the card or stays with the machine. I've never seen an AudioScience card display this behavior. I assume you're using the asi-hpi driver? Did you say you're using the Appliance? I had a problem once where a machine installed from the Appliance went through all the motions of playing audio but produced no actual audio. After I compiled and installed Rivendell and the asi-hpi driver from source, the problem went away. Rob ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
Re: [RDD] Fwd: Re: Audio Out Problem
So, the sound goes away and never comes back until you reboot the machine? If you have two machines, swap their sound cards and see if the problem follows the card or stays with the machine. I've never seen an AudioScience card display this behavior. I assume you're using the asi-hpi driver? Did you say you're using the Appliance? I had a problem once where a machine installed from the Appliance went through all the motions of playing audio but produced no actual audio. After I compiled and installed Rivendell and the asi-hpi driver from source, the problem went away. Rob On Tue, 8 Apr 2014, Alan Smith wrote: Thank you for the tip, but "audio dropout" was a bad title for this thread. Audio dies is more like it. Audio is on the local machine. The audio just disappears from the output of the sound card (all of them from what I can tell), but there are no other ill effects. No crashes, no error messages, etc. I suspect a sound card issue, but don't know enough about Linux yet to make that call. I want to find out if closing and reopening RDAirplay will bring it back, but as I just found this out yesterday and had to get them back on the air, I rebooted the whole machine. Is there a way, through the terminal or any other means, to "test" the ASI cards? Thanks again for at least chiming in! -Alan On 4/8/2014 10:45 AM, Rob Landry wrote: This sounds like "audio starvation"; the machine can't deliver data fast ebough to the sound card to avoid dropouts. Are the audio files on a local hard drive, or on another machine? If the latter, suspect a network problem. I had a very similar problem with a Rivendell system that was pulling audio across a network from another machine. The problem turned out to be a flaky Ethernet switch. If your audio files are on a local hard drive, that drive may be in the process of failing. Rob On Mon, 7 Apr 2014, Alan Smith wrote: Whopps, let me try this again: Hi Everyone, Long story, my first Rivendell, on the other side of the country, I have just now found out is suffering from audio "dropouts". The audio output goes quiet, yet Rivendell keeps trucking along just fine, complete with audio metering. Evidently, this has been on ongoing issue that happens a couple times a week (I am just now finding out about this). A reboot is all it takes to bring the audio back. Being new to Rivendell (and Linux), my question is-is this software related, or is this possibly a hardware failure of the sound card? This was a setup installed from the v1 appliance. Sound card is an AudioScience 6xxx series. Thanks! -Alan ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev - No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3466 / Virus Database: 3722/7313 - Release Date: 04/07/14 ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
Re: [RDD] Fwd: Re: Audio Out Problem
On Tue, 2014-04-08 at 14:15 -0500, Alan Smith wrote: > Audio dies is more like it. Audio is on the local machine. > The audio just disappears from the output of the sound card (all of > them > from what I can tell), but there are no other ill effects. No > crashes, > no error messages, etc. > > Check if the audio it 'dies on' is something that gets updated. Are your remote systems getting updates from a central server? You can have a situation where the central database says no audio in a cart and there is audio locally, and vice versa! If Rivendell gets to a cart which mysql says has audio and there is no local file in /var/snd it will stop as you describe. This may not be it but it's 100% of the cause for stoppages in my systems. regards Robert Jeffares Big Valley Radio ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
Re: [RDD] Fwd: Re: Audio Out Problem
Thank you for the tip, but "audio dropout" was a bad title for this thread. Audio dies is more like it. Audio is on the local machine. The audio just disappears from the output of the sound card (all of them from what I can tell), but there are no other ill effects. No crashes, no error messages, etc. I suspect a sound card issue, but don't know enough about Linux yet to make that call. I want to find out if closing and reopening RDAirplay will bring it back, but as I just found this out yesterday and had to get them back on the air, I rebooted the whole machine. Is there a way, through the terminal or any other means, to "test" the ASI cards? Thanks again for at least chiming in! -Alan On 4/8/2014 10:45 AM, Rob Landry wrote: This sounds like "audio starvation"; the machine can't deliver data fast ebough to the sound card to avoid dropouts. Are the audio files on a local hard drive, or on another machine? If the latter, suspect a network problem. I had a very similar problem with a Rivendell system that was pulling audio across a network from another machine. The problem turned out to be a flaky Ethernet switch. If your audio files are on a local hard drive, that drive may be in the process of failing. Rob On Mon, 7 Apr 2014, Alan Smith wrote: Whopps, let me try this again: Hi Everyone, Long story, my first Rivendell, on the other side of the country, I have just now found out is suffering from audio "dropouts". The audio output goes quiet, yet Rivendell keeps trucking along just fine, complete with audio metering. Evidently, this has been on ongoing issue that happens a couple times a week (I am just now finding out about this). A reboot is all it takes to bring the audio back. Being new to Rivendell (and Linux), my question is-is this software related, or is this possibly a hardware failure of the sound card? This was a setup installed from the v1 appliance. Sound card is an AudioScience 6xxx series. Thanks! -Alan ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev - No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3466 / Virus Database: 3722/7313 - Release Date: 04/07/14 ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
Re: [RDD] Fwd: Re: Audio Out Problem
This sounds like "audio starvation"; the machine can't deliver data fast ebough to the sound card to avoid dropouts. Are the audio files on a local hard drive, or on another machine? If the latter, suspect a network problem. I had a very similar problem with a Rivendell system that was pulling audio across a network from another machine. The problem turned out to be a flaky Ethernet switch. If your audio files are on a local hard drive, that drive may be in the process of failing. Rob On Mon, 7 Apr 2014, Alan Smith wrote: Whopps, let me try this again: Hi Everyone, Long story, my first Rivendell, on the other side of the country, I have just now found out is suffering from audio "dropouts". The audio output goes quiet, yet Rivendell keeps trucking along just fine, complete with audio metering. Evidently, this has been on ongoing issue that happens a couple times a week (I am just now finding out about this). A reboot is all it takes to bring the audio back. Being new to Rivendell (and Linux), my question is-is this software related, or is this possibly a hardware failure of the sound card? This was a setup installed from the v1 appliance. Sound card is an AudioScience 6xxx series. Thanks! -Alan ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev
[RDD] Fwd: Re: Audio Out Problem
Whopps, let me try this again: Hi Everyone, Long story, my first Rivendell, on the other side of the country, I have just now found out is suffering from audio "dropouts". The audio output goes quiet, yet Rivendell keeps trucking along just fine, complete with audio metering. Evidently, this has been on ongoing issue that happens a couple times a week (I am just now finding out about this). A reboot is all it takes to bring the audio back. Being new to Rivendell (and Linux), my question is-is this software related, or is this possibly a hardware failure of the sound card? This was a setup installed from the v1 appliance. Sound card is an AudioScience 6xxx series. Thanks! -Alan ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://caspian.paravelsystems.com/mailman/listinfo/rivendell-dev