Re: [RDD] Invalid Cart...but it's not.... Solved (I Think)
I was aware that it takes the current time However, the current time should have been valid in the log, apparently it only checks when it is loaded? it shows normal in rdlibrary... anyway I think It's all sorted out now, user misunderstanding. thanks, sometimes just typing out the problem leads to the solution... Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM On 3/4/2013 4:54 PM, waynemerricks wrote: > Hi, > > Just a quick heads up. Whenever you look at any cart it tells you > whether it is valid or not based on the current system time of the PC > you're using. > > This has given me user questions like: > > "I imported the Quiz for April but when I check the April logs its all > red" > > Or > > "I set this advert to play between 1pm and 2pm but the cart is showing > the one that should play now" > > We have further problems in our building as the play out is set to IST > where as the work stations are all GMT. > > Finally a quick warning about auto refresh, on an older version of Riv > (I think v 2.0.something) auto refresh caused the log to append from the > start underneath whatever was currently playing. > > It might be something I did wrong but my solution was to turn off auto > refresh and make a macro that called a custom reload log script. This > also had issues in the older version as it stopped the currently playing > item by doing a Play Next once it was loaded. So I patched the files to > change it to a make next instead. > > There was discussion on this script/macro about 2 weeks ago. > > The older version thing has probably changed by now but test auto > refresh anyway before you go into production. > > Regards, > > Wayne > > On 2013-03-04 20:56, Nathan Steele wrote: >> I have set a program to expire tonight and instructed the presenter >> to >> let the "invalid cart" play anyway to see what happens. They had been >> dumping them when they see invalid cart. I suspect that if it tries >> to >> play what it thhought was an invalid cart at midnight when it loaded, >> but it now has a valid cut (put in by rdcatch after midnight) that it >> will play the cut. Am I thinking wrong here? My reasoning is that >> they >> show up invalid in the log on monday but I check in RDlibrary and it >> says it played. I also just ran a playout report and it says that >> programs before the first airshift played. >> >> So I think we have an operator problem not a software problem. >> >> Would be nice if someone could tell me wether auto refresh log >> setting >> would detect the valid cuts and not have the carts show as invalid, >> which freaks the presenters out. Apparently when an invalid cart with >> a >> timed start(Make Next) plays it will cut of the song thats playing at >> the time it is scheduled, ignoring the make next instruction. I heard >> it >> do this this morning because we do have one truly invalid cartIs >> that a bug? >> >> Nathaniel C. Steele >> Assistant Chief Engineer/Technical Director >> WTRM-FM / TheCrossFM >> > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev > > > ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not.... Solved (I Think)
Hi, Just a quick heads up. Whenever you look at any cart it tells you whether it is valid or not based on the current system time of the PC you're using. This has given me user questions like: "I imported the Quiz for April but when I check the April logs its all red" Or "I set this advert to play between 1pm and 2pm but the cart is showing the one that should play now" We have further problems in our building as the play out is set to IST where as the work stations are all GMT. Finally a quick warning about auto refresh, on an older version of Riv (I think v 2.0.something) auto refresh caused the log to append from the start underneath whatever was currently playing. It might be something I did wrong but my solution was to turn off auto refresh and make a macro that called a custom reload log script. This also had issues in the older version as it stopped the currently playing item by doing a Play Next once it was loaded. So I patched the files to change it to a make next instead. There was discussion on this script/macro about 2 weeks ago. The older version thing has probably changed by now but test auto refresh anyway before you go into production. Regards, Wayne On 2013-03-04 20:56, Nathan Steele wrote: > I have set a program to expire tonight and instructed the presenter > to > let the "invalid cart" play anyway to see what happens. They had been > dumping them when they see invalid cart. I suspect that if it tries > to > play what it thhought was an invalid cart at midnight when it loaded, > but it now has a valid cut (put in by rdcatch after midnight) that it > will play the cut. Am I thinking wrong here? My reasoning is that > they > show up invalid in the log on monday but I check in RDlibrary and it > says it played. I also just ran a playout report and it says that > programs before the first airshift played. > > So I think we have an operator problem not a software problem. > > Would be nice if someone could tell me wether auto refresh log > setting > would detect the valid cuts and not have the carts show as invalid, > which freaks the presenters out. Apparently when an invalid cart with > a > timed start(Make Next) plays it will cut of the song thats playing at > the time it is scheduled, ignoring the make next instruction. I heard > it > do this this morning because we do have one truly invalid cartIs > that a bug? > > Nathaniel C. Steele > Assistant Chief Engineer/Technical Director > WTRM-FM / TheCrossFM > ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not....
You could refactor your RDcatch automatic download into an external script that would be ran by RDCatch instead. This script can get today's date, add one, then get tomorrow's file. I even used to run Python scripts through Rivendell macros. Also I just thought of it, enabling auto log refresh would probably do no good because it's only the cart that gets updated, not the whole log... (I am not aware of the internals of log refresh) On 4 March 2013 15:19, Nathan Steele wrote: > BY the way offsetting in RDcatch offsets the start date as well, so > that's no good. > > Nathaniel C. Steele > Assistant Chief Engineer/Technical Director > WTRM-FM / TheCrossFM > > On 3/4/2013 2:50 PM, Nathan Steele wrote: >> That's the case, so will the cart play or not? I just found out that >> they skip them when they come up red, because it messes up the music if >> there actually is no cut in the cart. I've told them not to do that and >> see what happens. I also went up there a little while ago and looked and >> the only thing I see Invalid, actually is invalid so I don't know what's >> going on now. You get told one thing (I"m not in that early in the >> morning), and then have to figure out what's really going on. >> >> Thing is, why would it only be on monday? oh, because fridays cuts are >> expierd by that time ( they get imported with a end date 2 days after >> the start date, that's the way the programs come, it's in the cart chunk >> data.Maybe if I offset the end time by one more day >> >> Nathaniel C. Steele >> Assistant Chief Engineer/Technical Director >> WTRM-FM / TheCrossFM >> >> On 3/4/2013 2:13 PM, Sébastien Leblanc wrote: >>> Maybe the log is not refreshed when the cart is updated with today's >>> content... Is that cart playing on the same day that it is downloaded? >>> I suspect that when your log is loaded at midnight, the cart is not >>> yet available, so at that time it was invalid. >>> >>> On 4 March 2013 13:16, Nathan Steele wrote: Every monday (i'm told) we have programs that do not play (all of them). these programs are downloaded into RD by RDCATCH between 1 am and 2 am. this is done monday-friday, but only mondays seem to fail. I looked at todays log and all the programs are red saying invalid cart, but When I look at the carts in RDlibrary, I don't see what is invalid about them and it says it played once today. I will have to actually listen for the next one and see if it really plays or if the host's just think it didn't play beause it says invalid cart. butWhy does it say invalid cart anyway? I see no issues with start/end dates or dayparting, and the carts are there. Thanks, Nathan -- Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev >>> >>> -- >>> Sébastien Leblanc >>> ___ >>> Rivendell-dev mailing list >>> Rivendell-dev@lists.rivendellaudio.org >>> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev >> ___ >> Rivendell-dev mailing list >> Rivendell-dev@lists.rivendellaudio.org >> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev > > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev -- Sébastien Leblanc ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not.... Solved (I Think)
I have set a program to expire tonight and instructed the presenter to let the "invalid cart" play anyway to see what happens. They had been dumping them when they see invalid cart. I suspect that if it tries to play what it thhought was an invalid cart at midnight when it loaded, but it now has a valid cut (put in by rdcatch after midnight) that it will play the cut. Am I thinking wrong here? My reasoning is that they show up invalid in the log on monday but I check in RDlibrary and it says it played. I also just ran a playout report and it says that programs before the first airshift played. So I think we have an operator problem not a software problem. Would be nice if someone could tell me wether auto refresh log setting would detect the valid cuts and not have the carts show as invalid, which freaks the presenters out. Apparently when an invalid cart with a timed start(Make Next) plays it will cut of the song thats playing at the time it is scheduled, ignoring the make next instruction. I heard it do this this morning because we do have one truly invalid cartIs that a bug? Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM On 3/4/2013 3:19 PM, Nathan Steele wrote: > BY the way offsetting in RDcatch offsets the start date as well, so > that's no good. > > Nathaniel C. Steele > Assistant Chief Engineer/Technical Director > WTRM-FM / TheCrossFM > > On 3/4/2013 2:50 PM, Nathan Steele wrote: >> That's the case, so will the cart play or not? I just found out that >> they skip them when they come up red, because it messes up the music if >> there actually is no cut in the cart. I've told them not to do that and >> see what happens. I also went up there a little while ago and looked and >> the only thing I see Invalid, actually is invalid so I don't know what's >> going on now. You get told one thing (I"m not in that early in the >> morning), and then have to figure out what's really going on. >> >> Thing is, why would it only be on monday? oh, because fridays cuts are >> expierd by that time ( they get imported with a end date 2 days after >> the start date, that's the way the programs come, it's in the cart chunk >> data.Maybe if I offset the end time by one more day >> >> Nathaniel C. Steele >> Assistant Chief Engineer/Technical Director >> WTRM-FM / TheCrossFM >> >> On 3/4/2013 2:13 PM, Sébastien Leblanc wrote: >>> Maybe the log is not refreshed when the cart is updated with today's >>> content... Is that cart playing on the same day that it is downloaded? >>> I suspect that when your log is loaded at midnight, the cart is not >>> yet available, so at that time it was invalid. >>> >>> On 4 March 2013 13:16, Nathan Steele wrote: Every monday (i'm told) we have programs that do not play (all of them). these programs are downloaded into RD by RDCATCH between 1 am and 2 am. this is done monday-friday, but only mondays seem to fail. I looked at todays log and all the programs are red saying invalid cart, but When I look at the carts in RDlibrary, I don't see what is invalid about them and it says it played once today. I will have to actually listen for the next one and see if it really plays or if the host's just think it didn't play beause it says invalid cart. butWhy does it say invalid cart anyway? I see no issues with start/end dates or dayparting, and the carts are there. Thanks, Nathan -- Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev >>> -- >>> Sébastien Leblanc >>> ___ >>> Rivendell-dev mailing list >>> Rivendell-dev@lists.rivendellaudio.org >>> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev >> ___ >> Rivendell-dev mailing list >> Rivendell-dev@lists.rivendellaudio.org >> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not....
BY the way offsetting in RDcatch offsets the start date as well, so that's no good. Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM On 3/4/2013 2:50 PM, Nathan Steele wrote: > That's the case, so will the cart play or not? I just found out that > they skip them when they come up red, because it messes up the music if > there actually is no cut in the cart. I've told them not to do that and > see what happens. I also went up there a little while ago and looked and > the only thing I see Invalid, actually is invalid so I don't know what's > going on now. You get told one thing (I"m not in that early in the > morning), and then have to figure out what's really going on. > > Thing is, why would it only be on monday? oh, because fridays cuts are > expierd by that time ( they get imported with a end date 2 days after > the start date, that's the way the programs come, it's in the cart chunk > data.Maybe if I offset the end time by one more day > > Nathaniel C. Steele > Assistant Chief Engineer/Technical Director > WTRM-FM / TheCrossFM > > On 3/4/2013 2:13 PM, Sébastien Leblanc wrote: >> Maybe the log is not refreshed when the cart is updated with today's >> content... Is that cart playing on the same day that it is downloaded? >> I suspect that when your log is loaded at midnight, the cart is not >> yet available, so at that time it was invalid. >> >> On 4 March 2013 13:16, Nathan Steele wrote: >>> Every monday (i'm told) we have programs that do not play (all of them). >>> these programs are downloaded into RD by RDCATCH between 1 am and 2 am. >>> this is done monday-friday, but only mondays seem to fail. >>> >>> I looked at todays log and all the programs are red saying invalid cart, >>> but When I look at the carts in RDlibrary, I don't see what is invalid >>> about them and it says it played once today. I will have to actually >>> listen for the next one and see if it really plays or if the host's just >>> think it didn't play beause it says invalid cart. butWhy does it say >>> invalid cart anyway? I see no issues with start/end dates or dayparting, >>> and the carts are there. >>> >>> Thanks, >>> Nathan >>> >>> -- >>> Nathaniel C. Steele >>> Assistant Chief Engineer/Technical Director >>> WTRM-FM / TheCrossFM >>> >>> ___ >>> Rivendell-dev mailing list >>> Rivendell-dev@lists.rivendellaudio.org >>> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev >> >> -- >> Sébastien Leblanc >> ___ >> Rivendell-dev mailing list >> Rivendell-dev@lists.rivendellaudio.org >> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not....
I'd have to overhaul the way everything is setup, it currently gets the correct file by using the date wildcard, so If I did it the day before I"d get the day before file I might be able to enable auto log refresh..but would that pick it up? the cart is there already anyway, it just thinks the cut is invalid because it expired over the weekend. I''m not adding a cart, just a cut in the cart I had auto refresh turned off as a safety margin, but I think I could turn it on, if it will solve the problem. Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM On 3/4/2013 2:57 PM, Sébastien Leblanc wrote: > Kind of a hack, but are you able to download the carts the day before, > during the evening? > > Are you able to enable auto log refreshes? That would surely fix your > problems. However, failing so, maybe you can craft a small Rivendell > macro that can add the cart right before it will play. > > From the wiki: >> ADD NEXT >> Mneumonic: PX >> Syntax: >> PX ! >> >> Insert cart in the next to play position on log machine . > You would have to put that command right at the place you want to play > your cart. Maybe add some padding (1s delay) as I am not too sure if > it could maybe execute it too fast. > > > -- > Sébastien Leblanc > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not....
Kind of a hack, but are you able to download the carts the day before, during the evening? Are you able to enable auto log refreshes? That would surely fix your problems. However, failing so, maybe you can craft a small Rivendell macro that can add the cart right before it will play. From the wiki: > ADD NEXT > Mneumonic: PX > Syntax: > PX ! > > Insert cart in the next to play position on log machine . You would have to put that command right at the place you want to play your cart. Maybe add some padding (1s delay) as I am not too sure if it could maybe execute it too fast. -- Sébastien Leblanc ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not....
That's the case, so will the cart play or not? I just found out that they skip them when they come up red, because it messes up the music if there actually is no cut in the cart. I've told them not to do that and see what happens. I also went up there a little while ago and looked and the only thing I see Invalid, actually is invalid so I don't know what's going on now. You get told one thing (I"m not in that early in the morning), and then have to figure out what's really going on. Thing is, why would it only be on monday? oh, because fridays cuts are expierd by that time ( they get imported with a end date 2 days after the start date, that's the way the programs come, it's in the cart chunk data.Maybe if I offset the end time by one more day Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM On 3/4/2013 2:13 PM, Sébastien Leblanc wrote: > Maybe the log is not refreshed when the cart is updated with today's > content... Is that cart playing on the same day that it is downloaded? > I suspect that when your log is loaded at midnight, the cart is not > yet available, so at that time it was invalid. > > On 4 March 2013 13:16, Nathan Steele wrote: >> Every monday (i'm told) we have programs that do not play (all of them). >> these programs are downloaded into RD by RDCATCH between 1 am and 2 am. >> this is done monday-friday, but only mondays seem to fail. >> >> I looked at todays log and all the programs are red saying invalid cart, >> but When I look at the carts in RDlibrary, I don't see what is invalid >> about them and it says it played once today. I will have to actually >> listen for the next one and see if it really plays or if the host's just >> think it didn't play beause it says invalid cart. butWhy does it say >> invalid cart anyway? I see no issues with start/end dates or dayparting, >> and the carts are there. >> >> Thanks, >> Nathan >> >> -- >> Nathaniel C. Steele >> Assistant Chief Engineer/Technical Director >> WTRM-FM / TheCrossFM >> >> ___ >> Rivendell-dev mailing list >> Rivendell-dev@lists.rivendellaudio.org >> http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev > > > -- > Sébastien Leblanc > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
Re: [RDD] Invalid Cart...but it's not....
Maybe the log is not refreshed when the cart is updated with today's content... Is that cart playing on the same day that it is downloaded? I suspect that when your log is loaded at midnight, the cart is not yet available, so at that time it was invalid. On 4 March 2013 13:16, Nathan Steele wrote: > Every monday (i'm told) we have programs that do not play (all of them). > these programs are downloaded into RD by RDCATCH between 1 am and 2 am. > this is done monday-friday, but only mondays seem to fail. > > I looked at todays log and all the programs are red saying invalid cart, > but When I look at the carts in RDlibrary, I don't see what is invalid > about them and it says it played once today. I will have to actually > listen for the next one and see if it really plays or if the host's just > think it didn't play beause it says invalid cart. butWhy does it say > invalid cart anyway? I see no issues with start/end dates or dayparting, > and the carts are there. > > Thanks, > Nathan > > -- > Nathaniel C. Steele > Assistant Chief Engineer/Technical Director > WTRM-FM / TheCrossFM > > ___ > Rivendell-dev mailing list > Rivendell-dev@lists.rivendellaudio.org > http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev -- Sébastien Leblanc ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
[RDD] Invalid Cart...but it's not....
Every monday (i'm told) we have programs that do not play (all of them). these programs are downloaded into RD by RDCATCH between 1 am and 2 am. this is done monday-friday, but only mondays seem to fail. I looked at todays log and all the programs are red saying invalid cart, but When I look at the carts in RDlibrary, I don't see what is invalid about them and it says it played once today. I will have to actually listen for the next one and see if it really plays or if the host's just think it didn't play beause it says invalid cart. butWhy does it say invalid cart anyway? I see no issues with start/end dates or dayparting, and the carts are there. Thanks, Nathan -- Nathaniel C. Steele Assistant Chief Engineer/Technical Director WTRM-FM / TheCrossFM ___ Rivendell-dev mailing list Rivendell-dev@lists.rivendellaudio.org http://lists.rivendellaudio.org/mailman/listinfo/rivendell-dev
